Doing Social Commerce in eCommerce Space
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Social commerce allows ecommerce sellers to interact with customers through social channels like chat, providing a convenient way for customers to chat with sellers to get information and potentially complete purchases, which can increase conversion rates by 30%. To implement social commerce, sellers should identify their social customer base, build a community within it, and create a personalized selling style within the community without changing the overall customer experience.
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Doing Social Commerce in eCommerce Space
- 1. Doing Social Commerce in eCommerce Space
- 2. What is Social Commerce? A way to do online commerce through social channels
- 3. Why Social Commerce? For Customers: Chat is a convenient way for customers to interact with sellers
- 4. Why Social Commerce? For eCommerce: Chat is a solution to increase Conversion Rate effectively 30%
- 5. How can you do it? Identify your social customer base Build the community within the social customer base Create personalized selling style within the social customer base Don’t change the customer experience
- 8. Integration (for Full Checkout option only)
- 9. Our Merchant … and more …
- 10. hi@prismapp.io PT Koneksi Integrasi Jl. Melawai XI No 56 - Jakarta Selatan Give it a shot? Poke us
Editor's Notes
- Thank u for the opportunity for prism to tell some cool stuff that we believe might support your business process, especially in handling chats from customers. We provide a chat service in multiple platform, we integrate platforms from website, facebook, line, and others. We called it “a seamless chat commerce” And we will show you how it works
- Why chat commerce? We start from problems where there is some habit, especially in indonesia, customers tend to chat before they take an action to purchase. For Customers, Chat is a convenient way to interact with brands. And based our experience with our ecommerce partner, Many companies have high CONVERSION RATES from existing chat solutions. So we trying to provide a that solutions.
- Why chat commerce? We start from problems where there is some habit, especially in indonesia, customers tend to chat before they take an action to purchase. For Customers, Chat is a convenient way to interact with brands. And based our experience with our ecommerce partner, Many companies have high CONVERSION RATES from existing chat solutions. So we trying to provide a that solutions.
- Why chat commerce? We start from problems where there is some habit, especially in indonesia, customers tend to chat before they take an action to purchase. For Customers, Chat is a convenient way to interact with brands. And based our experience with our ecommerce partner, Many companies have high CONVERSION RATES from existing chat solutions. So we trying to provide a that solutions.
- Why chat commerce? We start from problems where there is some habit, especially in indonesia, customers tend to chat before they take an action to purchase. For Customers, Chat is a convenient way to interact with brands. And based our experience with our ecommerce partner, Many companies have high CONVERSION RATES from existing chat solutions. So we trying to provide a that solutions.
- Prism is a seamless chat commerce. We provide a single dashboard for any chat channel like: chat widget (if you know about live chat on the bottom right side on the website, that’s chat widget), line, facebook, or your mobile application. Our flagship feature is we can create invoice straight from the chat. We believe this feature will enhance your sales conversion rate. Lets see the demo
- Prism is a seamless chat commerce. We provide a single dashboard for any chat channel like: chat widget (if you know about live chat on the bottom right side on the website, that’s chat widget), line, facebook, or your mobile application. Our flagship feature is we can create invoice straight from the chat. We believe this feature will enhance your sales conversion rate. Lets see the demo
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