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Magento In-Store
Powered by ebizmarts POS
John Fitchett
Managing Director
© 2017 ebizmarts. All Rights Reserved.
 POS/mPOS market trends
 Ebizmarts POS overview
 Demo
 POS Stats
 Magento Order Management & ebizmarts
 Q&A
Agenda
© 2017 ebizmarts. All Rights Reserved.
Traditional POS Space is Being Disrupted
• Traditional POS are silo’ed
• Omnichannel requires central sources of truth that
support all channels
• Orders, inventory, product, customer, price etc
• As a result, the role of POS is changing and diminishing
• Digital, OMS and ERP platforms encroaching on
traditional POS functions
• Consumer are expecting better experiences driven by
technology. They are demanding a more informed,
empowered and untethered, store associate
© 2017 ebizmarts. All Rights Reserved.
Disruption from Multiple Angles
Disruption has created new players, solutions and M&A
Traditional
Stand Alone POS
Stand Alone
mPOS
eComm w/ POS
• Large installed base
• Broad set of functionality
• Improves store technology
• Mobilizes the associate
• Cost effective
• All-in-one “story”
• Mobile
• Silo’ed & redundant data
• Not integrated w/ digital
• Inflexible & not mobile
• Expensive
• Silo’ed & redundant data
• Not integrated w/ digital
• Lack of core POS functions
• Depth of integration w/ digital
• Complexity
• Modularity
• Lack of core POS functions
ProCon
Disruption has created new players, solutions and M&A
© 2017 ebizmarts. All Rights Reserved.
ebizmarts POS is an Enterprise Grade mobile Point of Sale app that enables selling
your Magento products in your retail stores for a true Omnichannel experience
© 2017 ebizmarts. All Rights Reserved.
GLOBAL REACH
2500+ deployments
500+ customers
50+ countries
© 2017 ebizmarts. All Rights Reserved.
POS Demo
© 2017 ebizmarts. All Rights Reserved.
Full Replacement
Replace your existing POS system
with a modern spin on the retail cash
register while centralising all
commerce activities in Magento
mPOS for Pop Up
Whether attending a trade show or
hosting a pop-up event around town,
never be without easy access to your
full Magento catalogue; offline mode
available
Complement for Endless
Aisle
Compliment your existing POS
infrastructure with a lightweight,
easy
way to process orders in stores
where you don’t carry the full
catalogue of stock
Case Studies
Unify your retail commerce
across all channels
Mobilise your e-commerce
catalogue
Never miss a sale simply
because a product isn’t on the
shelf
© 2017 ebizmarts. All Rights Reserved.
December 2016 January 2017
POS
75%
Online
25%
Order Share
50%
Ecom Rev Compared to Jan
2016
case
study
POS
40%
Online
60%
Digital Orders
July 2017
© 2017 ebizmarts. All Rights Reserved.
Ecom vs In Store
© 2017 ebizmarts. All Rights Reserved.
Forrester Core Functionality ebizmarts POS Functionality
1. Sales Transactions
a. Line items, combos, suspend & resume
b. Hospitality
c. Device Integration
d. Taxes
e. Receipts
2. Advanced Sales Transactions
a. Discounts/Promotions
b. Price Overrides, staff discounts and commissions
c. Pick up and delivery
d. Endless Aisle
e. Validations
f. Returns
3. POS Maintenance
4. Reports
5. Transaction Types
a. Tenders
b. New payment technology
c. Merchant Services
d. Advanced Transactions
6. Assisted Selling
a. Social Networking
b. Catalog
c. Digital signage
7. Security
a. Chip & Pin
b. PCI Compliance
__ 1. Sales Transactions
a. MDC PT’s supported. 3rd Party PT’s can be supported.
b. Not industry specific. POS specific to Magento
c. Thermal Printer, Barcode Scanner, Cash Drawer
d. Full MDC Tax calculation support
e. Email, Print & Both
2. Advanced Sales Transactions
a. Discounts & Promotions fully controlled by MDC realtime
b. Price Override & discount support. Sales user tracking
c. Full OMS support via MCOM
d. Full Endless Aisle support
e. Not currently supported on POS
f. Full refund ability for receipted goods.
3. Continuous App updates. Full day shift and MDC real time auditing
4. Store associate UX & alerts for Ship from Store and In-Store Pick up
5. Transaction Types
a. Multiple transaction types supported with split payment
b. All latest payment technology supported via PSPs
c. MS isolated from POS with global PSP payment coverage
d. Backorders, Layaways, MDC Gift Card functionalities
6. Assisted Selling
a. Access to read product user reviews.
b. Product Images, descriptions, attributes, videos, reviews
c. Second screen ability for advertising and line item detail
7. Security
a. POS is isolated from Chip & Pin process
b. PSP provides P2PE encryption for transaction processing.
NSFileProtectionComplete security on Apple iPad
© 2017 ebizmarts. All Rights Reserved.
Advantages of MCOM +
with MDC with MDC & MCOM
Core POS • Catalog, pricing from MDC
• Off-line (card present) transaction
directly via ebiz integration
Clienteling • All data and history pulled from
MDC. Ability to view ordere
history, cart, wishlist,
recommendations etc
Endless Aisle
• Save the sale when inventory not
in current story
• With MCOM broader set of
inventory available, able to sell &
fulfill inventory from other stores
Store Fulfillment Associate Tool
• Mobile pick/pack/ship tool
• App serves as a mobile UX
alternative to enable associates to
pick/pack/ship
© 2017 ebizmarts. All Rights Reserved.
MCOM/MOM POS Demo
© 2017 ebizmarts. All Rights Reserved.
Summary
 Native iPad based Point of Sale solution for Magento Retailers
 Applicable to any Magento retailer with a physical presence
 Bring ecommerce in-store benefits
 Quick and simple install and deployment
 Sign up at pos.ebizmarts.com
© 2017 ebizmarts. All Rights Reserved.
Q&A

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Magento In-Store (Powered by eBizmart POS)

  • 1. Click to edit Master title style Edit Master text styles Magento In-Store Powered by ebizmarts POS John Fitchett Managing Director
  • 2. © 2017 ebizmarts. All Rights Reserved.  POS/mPOS market trends  Ebizmarts POS overview  Demo  POS Stats  Magento Order Management & ebizmarts  Q&A Agenda
  • 3. © 2017 ebizmarts. All Rights Reserved. Traditional POS Space is Being Disrupted • Traditional POS are silo’ed • Omnichannel requires central sources of truth that support all channels • Orders, inventory, product, customer, price etc • As a result, the role of POS is changing and diminishing • Digital, OMS and ERP platforms encroaching on traditional POS functions • Consumer are expecting better experiences driven by technology. They are demanding a more informed, empowered and untethered, store associate
  • 4. © 2017 ebizmarts. All Rights Reserved. Disruption from Multiple Angles Disruption has created new players, solutions and M&A Traditional Stand Alone POS Stand Alone mPOS eComm w/ POS • Large installed base • Broad set of functionality • Improves store technology • Mobilizes the associate • Cost effective • All-in-one “story” • Mobile • Silo’ed & redundant data • Not integrated w/ digital • Inflexible & not mobile • Expensive • Silo’ed & redundant data • Not integrated w/ digital • Lack of core POS functions • Depth of integration w/ digital • Complexity • Modularity • Lack of core POS functions ProCon Disruption has created new players, solutions and M&A
  • 5. © 2017 ebizmarts. All Rights Reserved. ebizmarts POS is an Enterprise Grade mobile Point of Sale app that enables selling your Magento products in your retail stores for a true Omnichannel experience
  • 6. © 2017 ebizmarts. All Rights Reserved. GLOBAL REACH 2500+ deployments 500+ customers 50+ countries
  • 7. © 2017 ebizmarts. All Rights Reserved. POS Demo
  • 8. © 2017 ebizmarts. All Rights Reserved. Full Replacement Replace your existing POS system with a modern spin on the retail cash register while centralising all commerce activities in Magento mPOS for Pop Up Whether attending a trade show or hosting a pop-up event around town, never be without easy access to your full Magento catalogue; offline mode available Complement for Endless Aisle Compliment your existing POS infrastructure with a lightweight, easy way to process orders in stores where you don’t carry the full catalogue of stock Case Studies Unify your retail commerce across all channels Mobilise your e-commerce catalogue Never miss a sale simply because a product isn’t on the shelf
  • 9. © 2017 ebizmarts. All Rights Reserved. December 2016 January 2017 POS 75% Online 25% Order Share 50% Ecom Rev Compared to Jan 2016 case study POS 40% Online 60% Digital Orders July 2017
  • 10. © 2017 ebizmarts. All Rights Reserved. Ecom vs In Store
  • 11. © 2017 ebizmarts. All Rights Reserved. Forrester Core Functionality ebizmarts POS Functionality 1. Sales Transactions a. Line items, combos, suspend & resume b. Hospitality c. Device Integration d. Taxes e. Receipts 2. Advanced Sales Transactions a. Discounts/Promotions b. Price Overrides, staff discounts and commissions c. Pick up and delivery d. Endless Aisle e. Validations f. Returns 3. POS Maintenance 4. Reports 5. Transaction Types a. Tenders b. New payment technology c. Merchant Services d. Advanced Transactions 6. Assisted Selling a. Social Networking b. Catalog c. Digital signage 7. Security a. Chip & Pin b. PCI Compliance __ 1. Sales Transactions a. MDC PT’s supported. 3rd Party PT’s can be supported. b. Not industry specific. POS specific to Magento c. Thermal Printer, Barcode Scanner, Cash Drawer d. Full MDC Tax calculation support e. Email, Print & Both 2. Advanced Sales Transactions a. Discounts & Promotions fully controlled by MDC realtime b. Price Override & discount support. Sales user tracking c. Full OMS support via MCOM d. Full Endless Aisle support e. Not currently supported on POS f. Full refund ability for receipted goods. 3. Continuous App updates. Full day shift and MDC real time auditing 4. Store associate UX & alerts for Ship from Store and In-Store Pick up 5. Transaction Types a. Multiple transaction types supported with split payment b. All latest payment technology supported via PSPs c. MS isolated from POS with global PSP payment coverage d. Backorders, Layaways, MDC Gift Card functionalities 6. Assisted Selling a. Access to read product user reviews. b. Product Images, descriptions, attributes, videos, reviews c. Second screen ability for advertising and line item detail 7. Security a. POS is isolated from Chip & Pin process b. PSP provides P2PE encryption for transaction processing. NSFileProtectionComplete security on Apple iPad
  • 12. © 2017 ebizmarts. All Rights Reserved. Advantages of MCOM + with MDC with MDC & MCOM Core POS • Catalog, pricing from MDC • Off-line (card present) transaction directly via ebiz integration Clienteling • All data and history pulled from MDC. Ability to view ordere history, cart, wishlist, recommendations etc Endless Aisle • Save the sale when inventory not in current story • With MCOM broader set of inventory available, able to sell & fulfill inventory from other stores Store Fulfillment Associate Tool • Mobile pick/pack/ship tool • App serves as a mobile UX alternative to enable associates to pick/pack/ship
  • 13. © 2017 ebizmarts. All Rights Reserved. MCOM/MOM POS Demo
  • 14. © 2017 ebizmarts. All Rights Reserved. Summary  Native iPad based Point of Sale solution for Magento Retailers  Applicable to any Magento retailer with a physical presence  Bring ecommerce in-store benefits  Quick and simple install and deployment  Sign up at pos.ebizmarts.com
  • 15. © 2017 ebizmarts. All Rights Reserved. Q&A

Editor's Notes

  1. December: 75% of all ecom was generated from POS January: POS brought rev inc of 50% year on year If you take web sales as a standalone, they were down .2%, and if you include revenue from sales gen from POS, total ecom rev was up 50%
  2. Retail Ecom sales is growing (worth 4 trillion ) But total retail sales is worth (27 trillion) In store commerce still represents a significant portion (90-odd percent) of total commerce; ecom is growing, retail sales is still signifcatntly important, lets merge those two, and get these best out of both