The document discusses the concept of universal design. It begins by showing how universal design is often thought of in terms of accessibility for disabled individuals. However, it argues that universal design should aim to make products and environments usable by everyone regardless of age, ability, or other status. It discusses how the key aspects of universal design are that designs should be aesthetic and usable by all. The document then discusses various design approaches and emphasizes that user-centered design is important for universal design as it focuses on designing around user needs rather than forcing users to change.

1. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 01 de 70

2. this is not Universal Design
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 02 de 70

3. this is Design for handicapped
The concept of designing all products and
the built environment to be aesthetic and
usable to the greatest extent possible by
handicapped people.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 03 de 70

4. Universal Design? You probably
think of…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 04 de 70

5. …the blind person…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 05 de 70

6. …the guy who can
not walk…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 06 de 70

7. …the old man…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 07 de 70

8. but do you also
think of…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 08 de 70

9. …the tall
guy…
…the little
guy…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 09 de 70

10. …the chinese man in the
usa who does not speak
english…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 10 de 70

11. …the american woman in
china who does not speak
chinese…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 11 de 70

12. …the poor
guy…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 12 de 70

13. …the rich
guy…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 13 de 70

14. this could be Universal Design
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 14 de 70

15. this is Universal Design
The concept of designing all products and
the built environment to be aesthetic and
usable to the greatest extent possible by
everyone. Regardless of their age, ability, or
status in life
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 15 de 70

16. Let's split
Universal
Design!
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 16 de 70

17. The Universe and The Design
• What is the Universe?
• What is Design?
• What the universe has to do with design
• Universal design is…
• The design areas
• User Centred Design
• Procedures
• Example
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 17 de 70

18. What is
the
universe?
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 18 de 70

19. 1 "observable universe", probably more than 100 billion
galaxies, 300 sextillion stars, aprox. 2-to-3 trillion planets
this image shows aprox. 43.000 galaxies
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 19 de 70

20. The
universe It exist a
does changing
NOT concept
exist! of the
universe!
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 20 de 70

21. What is
Design?
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 21 de 70

22. Design is the creation of a plan or
convention for the realization of
anything. Design has different
connotations in different areas.
Everything can be designed and
everyone can be a designer.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 22 de 70

23. Realize that something exist or
that something is missing.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 23 de 70

24. Choose a point of view dealing
with something/ missing.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 24 de 70

25. Observe the others dealing with
something/ missing.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 25 de 70

26. Ideate this [missing-] thing
from the chosen point of view
keeping the others in mind.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 26 de 70

27. Create something from your
point of view for the others.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 27 de 70

28. Test your creation by others.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 28 de 70

29. Design is probably a process.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 29 de 70

30. The
design It exist a
does changing
NOT conceptual
exist! process of
design.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 30 de 70

31. What has the
universe to do
with design?
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 31 de 70

32. Universal Design
• coined by the architect Ronald L. Mace
• to describe the concept of designing all
products and the built environment to be
aesthetic and usable to the greatest extent
possible by everyone
• regardless of their age, ability, or status in
life
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 32 de 70

33. Creating a design that works
for everyone. Like searching
for human living conditions
that work on every planet. In
the whole universe.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 33 de 70

34. Eh?
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 34 de 70

35. The concept of designing all products and the built environment to be
aesthetic and usable to the greatest extent possible by everyone.
Regardless of their age, ability, or status in life
aesthetic
is a branch of philosophy dealing with the nature of art, beauty,
and taste, with the creation and appreciation of beauty.
+ perception
+ gender
+ cultural aspects
+ time aspects
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 35 de 70

36. aesthetic
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 36 de 70

37. The concept of designing all products and the built environment to be
aesthetic and usable to the greatest extent possible by everyone.
Regardless of their age, ability, or status in life
Usability depends on:
+ ambiance
+ culture
+ time
+ needs
+ perception/ interaction
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 37 de 70

38. Ambiance
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 38 de 70

39. Ambiance
all natural and artificial ambiance possible as:
+ in the desert
+ in the jungle
+ on the mountains
+ in the city
+ in the water
+ in the air
+ in space
+…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 39 de 70

40. culture
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 40 de 70

41. Culture
all possible cultur aspects as:
+ art
+ science
+ religion
+ ethics
+ language
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 41 de 70

42. time
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 42 de 70

43. time
all possible moments in time:
+ aspects from the past, in the present and in the future
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 43 de 70

44. needs
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 44 de 70

45. needs
all possible needs:
+ since all needs can be as individual for a single person
as relative depending on moment of time aspects of needs
are infinite
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 45 de 70

46. perceptions / interactions
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 46 de 70

47. perceptions / interactions
all possible perceptions:
+ all combinations
+ all level of abilities
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 47 de 70

48. Let's bring some
light into this…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 48 de 70

49. Design
architecture
Language
Design concepts Design for Manufacturing
Information architecture
User Experience Design
Corporate Design
Product Design
Interaction Design User Centered Design
Marketing
Psychology
Sociology Human Computer Interaction
Audio Visual Design Gender Design
Design and Economy Ecology and Design Engineering
Service Design
Graphic Design
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 49 de 70

50. Ubiquitous Design is defined as "machines that fit the human
Interface design deals with the process of developing a method for two environment instead of forcing humans to enter theirs
(or more) modules in a system to connect and communicate. These
modules can apply to hardware, software or the interface between a Human–computer Interaction involves the study, planning, and design
of the interaction between people (users) and computers.
user and a machine.
User experience design (UXD or UED) is a broad term used to
explain all aspects of a person’s experience with the system,
including the interface, graphics, industrial design, physical
Uinversal Design interaction, and the manual
The concept of designing all products and the built
environment to be aesthetic and usable to the
greatest extent possible by everyone. Regardless of
their age, ability, or status in life
User Centered Design is a process in which the needs, wants, and
limitations of end users of a product or service are given extensive
attention at each stage of the design process. User-centered design is as a
multi-stage problem solving process that requires designers to
analyse and foresee how users are likely to use a product, but also to test
the validity of their assumptions with regards to user behaviour in real
world tests with actual users. The main difference to other design philosophies
is that user-centered design optimize the product/ service around how users
can, want, or need to use the product, rather than forcing the users to change
their behavior to accommodate the product.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 50 de 70

51. There are many
differences in design
but there is one idea
that unites them all:
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 51 de 70

52. The human is
most important
The design is second
most important
The designer is the
less important
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 52 de 70

53. User
Centered
Design
Design the product/ service around how users can, want, or need to use
the product, rather than forcing the users to change their behavior to
accommodate the product.
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 53 de 70

54. Needfinding:
- generating idea
- outlining idea
- observation of existent solutions
- defining target group
| Imp - defining personas
Design lem Documentation:
fa ce - defining design objectives
- storyboard
en
- needs in numbers
r
er-test Inte
- tecnological challenges
tat
- design challenges
entate the ch
cum all
Do watch
ion
|
First interview:
en
n,
|
- point of views of different representative
ge
e
ist
user from target group
ink, observe, l
Needfinding
Prototypes:
| Inte
2/ Us
- architecture
|Th
- Paper prototype
rvie
- Mock-up
w
ws
s1
Interviews 2/ usertest:
|Sta
ie
| Pr - usecases depending on personas
erv ototype
| Int Interface Design
bi
lit - depending on site architecture
yt Implementation
est/
User-test - backend and frontend
stability test/ user test 2:
- repeating anterior usecases to see improve-
ments
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 54 de 70

55. Ask! A lot!
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 55 de 70

56. Needfinding
+
does it already exist?
Realize why you want to +
create something? What is can you improve it? +
the need? why does it not exist?
+
what is the consequence ? +
+ would you like to have your design?
what does it mean for the ecology?
is there a market? why [not]?
+
Documentation
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 56 de 70

57. Needfinding
+ city?
culture? continent?
country? animal?
+ man? + human?
+ woman?
+
For whom might this creation children? adults?
be useful and nice. What is the + teenager? seniors?
maximum target group? Who blind? +
will be included and who def? dumb? +
+ + academic
excluded? single? married? grade?
+ couple?
devorced? +
rich?
poor? +
+
Documentation
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 57 de 70

58. Needfinding
+
do they agree?
+
+ why?
why not?
can they afford it?
+
call a sociologist!
+
ask a marketing expert!
Observe if your target
group confirms your
expectation of the need.
Documentation
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 58 de 70

59. Designing/ Prototyping
+
brainstorm!
+
+ pro…
…contra…
+
double check with
your target group
+
…to whom do you depend?
+
can you realize?
Now ideate something
that can be created.
Documentation
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 59 de 70

60. designing
+
product? + graphic?
+ service?
hardware? wireframe?
+ software?
prototype? +
audio?
+ video?
storyboard?
Create and design!
something that you
Documentation test…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 60 de 70

61. testing
+
on defined target groups +
+ seperate ambients
seperated devices +
different conditions
Documentation Test your design…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 61 de 70

62. Improving
Improve your design!
Documentation
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 62 de 70

63. Needfinding Prototyping Testing Design Implementation
research online, observation,
interviews, marketing facts,
ideate, mockups,
wireframes, etc. locations, people functionality,
aestethic
Timemanagement
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 63 de 70

64. Excercise
Needfinding
Go
subway!
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 64 de 70

65. What is it?
What does it do?
…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 65 de 70

66. Where am I?
…
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 66 de 70

67. …
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 67 de 70

68. …
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 68 de 70

69. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 69 de 70

70. Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013 slide 70 de 70

71. Go out there
Think. Look, listen…
observe
Ask, talk, create, try
Design
Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: mdorka@me.com :: 08:04:2013