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1. Discovery Attender by the Numbers
Sherpa Software surveyed IT influencers and decision makers who currently utilize
Discovery Attender for Exchange. This graphic illustrates some of their insight and
experience. More importantly, it shares best practices for utilizing Discovery Attender
for your e-Discovery needs and more.
Practical. Reliable. Affordable.
DA Clientele & Customer Feedback
62% of Discovery Attender
85% of Discovery Attender
customers rate Sherpa’s technical
“ Itgetfast. It is easy. You
is
the information
customers serve as IT Administrators support above average. you need within a
very reasonable
62% 75% 75% of Discovery Attender amount of time. It
customers work in the IT Department
narrows the search
85% tremendously.
“
- Current DA Customer and
Survey Respondent
Company Size
52% of DA Customers
work in organizations
over 1,000 employees
Product Usage
52% 48% of DA Customers
work in organizations with
less than 1,000 employess
48%
18%
+ - 65%
5%
15% 2
6 out of 10
customers use Discovery
Attender every month or more
7 out of 10 customers
search more than 1 data store
Number of Data Stores Searched Types of Data Stores Most Often Searched
75% PST Files Files on network shares
29 Exchange Mailboxes or individual computers
25 %
% 23
%
15
%
8
%
15
%
74% 66% 40%
1 2 3 4 5+
# of Data Stores
Tasks Performed with DA
How Long DA was Utilized 100% 86%
75%
50%
37%
14% less than 6 months
14% 6 - 12 months
24% 12% 17%
18% for 1-2 years
55% for 2+ years
25% 3%
0%
Complaince Electronic Open PCI/ Security Other
Discovery Records Confidential Investigations
Request Data
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