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Going Digital: Use of Mobile Technology
for Collecting Monitoring and Evaluation
Data
Overview
 Introduction
 Log Frames and M&E
 Why digital/mobile data collection
 Types of Mobile Data collection – Examples
 Demo
INTRODUCTION
CLEAR South Asia Mandate
 CLEAR South Asia strategy
includes a focus on the use of
cutting-edge technology for
effective collection and utilization
of M&E
 In collaboration with
Fieldata.Org, CLEAR South Asia
aims to promote the use of M&E
technology, such as mobile
phones and PDAs, for more real-
time aggregation and effective
utilization of M&E.
Context – E-society
Emphasis on the use of
technology for more effective
collection and utilization of
M&E
The fundamental objective of all e-
Society initiatives is to make
Information, Communication &
Technology (ICT) more inclusive –
i.e.ALL members of society, especially
those that are socially and
economically marginalized, should
gain access to and benefit from the
knowledge, power and opportunities
brought about by new ICTs
Sri Lankan Information and Communication TechnologyAgency has similar go
(http://www.icta.lk/en/programmes/e-society.html )
About Fieldata.org
Fieldata.Org is a mobile-&-web portal for NGOs to raise funds, by
offering real-time monitoring, and objective data for evaluation.
Mission is to improve transparency & decision-making in development
organizations and government agencies, by empowering them with
technology-tools for better monitoring, sharing, and application of data.
Want organizations and donors to objectively answer:
• Which projects should resources be allocated?
• How well do projects utilize these resources?
About Fieldata.org
LOG FRAMES & M&E
Programme Theory – Log Frame
Inputs/Progra
m Activities
Outputs Intermediate
outcomes
Goal
What we do
as a part of
the program
- deliver,
teach, offer
loans, etc.
What are the
resources
used –funds,
staff,
equipment,
curriculum,
all materials.
Tangible
products
or services
produced
as a result
of the
activities -
usually
can be
counted.
Short-term
behavioral
changes
that result
from the
outputs -
preventive
health
habits,
usage of
tablets.
Long-term
changes
that result
from
outcomes –
the result
of the
program.
 Reporting
• On Inputs and Outputs (Achievement of Targets)
 Monitoring
• Of Processes and Implementation (Doing things right)
 Evaluation
• Of Outcomes and Impact (Doing the right thing)
 Management and Decision Making (MIS)
• Using relevant and timely information for decision making (reporting and
monitoring for mid term correction; evaluation for planning and scale up)
ALL OF THE ABOVE DEPEND ON THE AVAILABILITY OF RELIABLE,
ACCURATEAND TIMELY DATA
M&E Framework – Use of Data
Problems in Data Collection and Management
What do the following mean?
 Data reliability (will we get the same data, when collected
again?)
 Data validity (Are we measuring what we say we are
measuring?)
 Data integrity (Is the data free of
manipulation?)
 Data accuracy/precision (Is the data measuring the “indicator”
accurately?)
 Data timeliness (Are you getting the data in
time?)
 Data security/confidentiality (Loss of data / loss of
WHY DIGITAL DATA
COLLECTION?
 Device: Use electronic devices (such as mobile phones, tablets,
netbooks/laptops) to collect data/information
 Data Collection Software: Programme enables digitized data
collection (free platforms such as OpenDataKit for Android phones,
Visual Basic/Java etc. for laptops)
 Data Transmission: Data from the field is transmitted to a
server/remote location (manually or electronically)
 Data Aggregation and Analysis: Data can be made available in
excel, csv files.Aggregate tables and customized reports can be
generated for analysis and sharing
What is Digital Data Collection?
Why use Mobile Technology in Evaluations
 Improving transparency & accountability in development
organizations and government agencies, though technology-
enabled M&E for better monitoring, sharing, and application of
data.
 Enabling organizations, donors and citizens to use M&E data for
real-time decision-making, better implementation and delivery of
projects and services
Mobile Technology Options
How is Mobile Technology Used
Why Mobile Data Collection?
 Real-time data from the point of collection
 Built-in logical flow and validation checks improves data quality
 Ability to collect new types of data – Location (GIS), media (pictures,
audio)
 Cost effective over time- involves one-time hardware costs and
ongoing maintenance. No paper, printing costs
 Easy to manage and analyze large amounts of data
 Reduces intermediate levels of data transmission
Why Mobile Technology for Reporting and Monitoring
Paper Reports Using Mobile Phones
 Delay between activity and
reporting
 Multiple levels between
implementing agency and
final report
 Information flow is one way
(bottom to top) and not
actionable because of time
lag
 Bulky hard copies of reports
 Errors in entry, needs
additional scrutiny
 Almost instantaneous
reporting after activity
 Implementing agency
directly sends the
information into final report
 Information flow is both
ways and interactive.
Allows for quicker
response and support
 Web-enabled reports
 First level of checks and
data cleaning incorporated
Why Mobile Technology for Survey data
Paper Surveys
 Logistics of printing and
tracking forms is tedious for
large surveys, changes costly
 Errors in reading handwriting,
data entry, cannot
control/limit logical flow on
paper, manual scrutiny
 Effective monitoring of data
quality is complicated and
laborious
 Requires additional hardware
devices for non-text data
such as gps, pictures, audio
etc., difficult to integrate
Using Mobile Phones
 Can be deployed remotely
and tracked in real time,
changes possible on the
field
 Limited errors on account of
1 level of entry, built in logic
flows, validation and
cleaning of data at collection
 Real time tracking, features
(time/date/GPS) makes data
quality monitoring efficient
 Single device for gps, audio,
pictures. Easy to integrate
and can be used in real-time
for verification
 Formats for data collection are standardized and require
development of software tools upfront (unlike paper surveys which
are more flexible)
 Local language programming and compatibility being developed
 Typing through keypad/keyboard may be slower, learning may take
time (scribbling on paper is faster)
 Handwriting, voice recognition software in their infancy
 Lack of connectivity on field limits real-time transmission of data
20
Potential challenges with mobile data collection
Mobile
 Initial one-time cost of
devices
 Additional costs for
maintenance such as
batteries and replacement
due to loss of devices
 Ongoing data-plan costs, and
service-provider costs
 Real-time access to data to
monitor quality and progress
 Environmentally friendly as
printing surveys is avoided
Paper
 No one-time ‘hardware’ cost
 Ongoing costs of printing,
transporting and storing
paper questionnaires
 Data-entry operations take
significant time and resources
– training, data-entry
operators, transliterating local
languages, ensuring quality
through double data entry,
and reconciliation through
hard copy checks.
 Longer time-frame before
data is available for
analysis
Cost Effectiveness
Examples
TYPES OF MOBILE DATA
COLLECTION
Data Quality & Real-time Data for Monitoring Purposes
 Improving:
• Data quality
• Speed
• Transparency
• Accessibility
• Flexibility
Quick & Easy Set
up:
Mobile-based Monitoring and Evaluation in Action:
 MFI agents entering weekly loan repayments
for instant tabulation
 Community health workers feeding
back information on beneficiaries
for automatic identification of high
risk cases
 Auditors collecting survey,
observational, photographic and GIS
data on infrastructure in slums.
Use of Mobile-based Technology in M&E
REPORTING/MIS
 Routine (Real-time) reporting
• Weekly loan repayment information of MFI clients reporting by field
staff
MONITORING
 Ongoing program monitoring
• Beneficiary information collected and sent by health workers (for
disease surveillance, delivery of benefits etc.)
 Occasional (Surprise) checks
• Spot checks by supervisors to monitor attendance and performance
of staff
EVALUATION
 Survey data
• Household survey data to assess impact of <<xx>> program
Use of Mobile Technology as key intervention in Programs
 Information/Messages
• SMS reminders to beneficiaries about important health activities
(treatment compliance)
 Implementation Tools
• Videos and online teaching aids used in schools for regular or
remedial education programs
 Biometric, GIS information
• Record beneficiary information for easier tracking and follow up.
Complementarities with other programs by same organization
Case Study: Delhi Voters Project
 Project description and objectives
• An RCT evaluating whether providing information to government
officials and slum dwellers can lead to higher accountability and
thereby improved service delivery.
 Interventions evaluated:
• The effect of providing information on spending and quality of
public services delivered by elected officials during election
sensitive periods
Role of mobile-based data collection
 The intervention
• Field-based audits of public services in slums using mobile-
based technology
• Surveys and observations
• Photographs
• GIS indicators
• Send report cards to elected representatives highlighting the
quality and access to public services in their area
The implementation
Started by auditing …
GARBAGE FACILITIES
1) Dumpsters
2) Bins
3) Informal Points
TOILETS
Open Public Toilet
Complex
Public Urinals
Audit Report Cards
Going a step further with Mobile Based GIS software
 Accessibility to public
services
• How far is the
nearest toilet?
• How far is the
nearest formal point
of disposing
garbage?
 Spread Analysis
• Does cleanliness of a
toilet affect
household health?
MOBILE GIS !
DEMO
Delhi Voters Project Technology Demo
Setting up Wireless (already done on the demo phones):
1. Click on the blue icon in the bottom right hand corner of the phone
2. Scroll right and click on the settings icon
3. Select Wireless and networks Wi-Fi Settings Connect to wireless
network
4. Return to the main menu via the arrow in the bottom corner and select the
Fieldata app on the main dashboard
Downloading Fieldata App (already downloaded on phones)
1. m.fieldata.org
2. Download first option (not the Oriya script)
3. Go back to the handset’s downloads and select Fieldata app
Designing the Survey Form
Filling out the Form
Select
Garbage Audit V3
TAKE 5-10 minutes to fill out the form. Take note of the “logic
and control features” built into the survey form.
Fill Blank
Form
Filling out the Form
Key Features:
1. Compulsory Questions
2. Grouping – (Repeats & Loops)
3. Location – Mapping
4. Skips & Branching
5. Photo
6. Multiple question types (GPS, photos, audio/video) to cover
information not possible on paper
Editing or Sending Form
Edit and Check your data by selectingEdit Saved
1.
2. See all your answer and change t
h
e
m
Foa
n
rmdsave these changes if you want
Send Finalized
3. Finally
4. Mark theF
to
icrk
m
box green of your Saved Survey
5. Press “Send Selected”
6. Username: ClearSA (press Next).
7. Password: IFMR
8. Upload Results message saying: “Garbage Audit Survey v3 – Success”
9. Log on to immediately view your data on a map & as graphs!
www.fieldata.org
How much Time, Money and Effort Does it Take?
Less than what it is costing you now!

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digital.pptx

  • 1. Going Digital: Use of Mobile Technology for Collecting Monitoring and Evaluation Data
  • 2. Overview  Introduction  Log Frames and M&E  Why digital/mobile data collection  Types of Mobile Data collection – Examples  Demo
  • 4. CLEAR South Asia Mandate  CLEAR South Asia strategy includes a focus on the use of cutting-edge technology for effective collection and utilization of M&E  In collaboration with Fieldata.Org, CLEAR South Asia aims to promote the use of M&E technology, such as mobile phones and PDAs, for more real- time aggregation and effective utilization of M&E.
  • 5. Context – E-society Emphasis on the use of technology for more effective collection and utilization of M&E The fundamental objective of all e- Society initiatives is to make Information, Communication & Technology (ICT) more inclusive – i.e.ALL members of society, especially those that are socially and economically marginalized, should gain access to and benefit from the knowledge, power and opportunities brought about by new ICTs Sri Lankan Information and Communication TechnologyAgency has similar go (http://www.icta.lk/en/programmes/e-society.html )
  • 6. About Fieldata.org Fieldata.Org is a mobile-&-web portal for NGOs to raise funds, by offering real-time monitoring, and objective data for evaluation. Mission is to improve transparency & decision-making in development organizations and government agencies, by empowering them with technology-tools for better monitoring, sharing, and application of data. Want organizations and donors to objectively answer: • Which projects should resources be allocated? • How well do projects utilize these resources?
  • 9. Programme Theory – Log Frame Inputs/Progra m Activities Outputs Intermediate outcomes Goal What we do as a part of the program - deliver, teach, offer loans, etc. What are the resources used –funds, staff, equipment, curriculum, all materials. Tangible products or services produced as a result of the activities - usually can be counted. Short-term behavioral changes that result from the outputs - preventive health habits, usage of tablets. Long-term changes that result from outcomes – the result of the program.
  • 10.  Reporting • On Inputs and Outputs (Achievement of Targets)  Monitoring • Of Processes and Implementation (Doing things right)  Evaluation • Of Outcomes and Impact (Doing the right thing)  Management and Decision Making (MIS) • Using relevant and timely information for decision making (reporting and monitoring for mid term correction; evaluation for planning and scale up) ALL OF THE ABOVE DEPEND ON THE AVAILABILITY OF RELIABLE, ACCURATEAND TIMELY DATA M&E Framework – Use of Data
  • 11. Problems in Data Collection and Management What do the following mean?  Data reliability (will we get the same data, when collected again?)  Data validity (Are we measuring what we say we are measuring?)  Data integrity (Is the data free of manipulation?)  Data accuracy/precision (Is the data measuring the “indicator” accurately?)  Data timeliness (Are you getting the data in time?)  Data security/confidentiality (Loss of data / loss of
  • 13.  Device: Use electronic devices (such as mobile phones, tablets, netbooks/laptops) to collect data/information  Data Collection Software: Programme enables digitized data collection (free platforms such as OpenDataKit for Android phones, Visual Basic/Java etc. for laptops)  Data Transmission: Data from the field is transmitted to a server/remote location (manually or electronically)  Data Aggregation and Analysis: Data can be made available in excel, csv files.Aggregate tables and customized reports can be generated for analysis and sharing What is Digital Data Collection?
  • 14. Why use Mobile Technology in Evaluations  Improving transparency & accountability in development organizations and government agencies, though technology- enabled M&E for better monitoring, sharing, and application of data.  Enabling organizations, donors and citizens to use M&E data for real-time decision-making, better implementation and delivery of projects and services
  • 16. How is Mobile Technology Used
  • 17. Why Mobile Data Collection?  Real-time data from the point of collection  Built-in logical flow and validation checks improves data quality  Ability to collect new types of data – Location (GIS), media (pictures, audio)  Cost effective over time- involves one-time hardware costs and ongoing maintenance. No paper, printing costs  Easy to manage and analyze large amounts of data  Reduces intermediate levels of data transmission
  • 18. Why Mobile Technology for Reporting and Monitoring Paper Reports Using Mobile Phones  Delay between activity and reporting  Multiple levels between implementing agency and final report  Information flow is one way (bottom to top) and not actionable because of time lag  Bulky hard copies of reports  Errors in entry, needs additional scrutiny  Almost instantaneous reporting after activity  Implementing agency directly sends the information into final report  Information flow is both ways and interactive. Allows for quicker response and support  Web-enabled reports  First level of checks and data cleaning incorporated
  • 19. Why Mobile Technology for Survey data Paper Surveys  Logistics of printing and tracking forms is tedious for large surveys, changes costly  Errors in reading handwriting, data entry, cannot control/limit logical flow on paper, manual scrutiny  Effective monitoring of data quality is complicated and laborious  Requires additional hardware devices for non-text data such as gps, pictures, audio etc., difficult to integrate Using Mobile Phones  Can be deployed remotely and tracked in real time, changes possible on the field  Limited errors on account of 1 level of entry, built in logic flows, validation and cleaning of data at collection  Real time tracking, features (time/date/GPS) makes data quality monitoring efficient  Single device for gps, audio, pictures. Easy to integrate and can be used in real-time for verification
  • 20.  Formats for data collection are standardized and require development of software tools upfront (unlike paper surveys which are more flexible)  Local language programming and compatibility being developed  Typing through keypad/keyboard may be slower, learning may take time (scribbling on paper is faster)  Handwriting, voice recognition software in their infancy  Lack of connectivity on field limits real-time transmission of data 20 Potential challenges with mobile data collection
  • 21. Mobile  Initial one-time cost of devices  Additional costs for maintenance such as batteries and replacement due to loss of devices  Ongoing data-plan costs, and service-provider costs  Real-time access to data to monitor quality and progress  Environmentally friendly as printing surveys is avoided Paper  No one-time ‘hardware’ cost  Ongoing costs of printing, transporting and storing paper questionnaires  Data-entry operations take significant time and resources – training, data-entry operators, transliterating local languages, ensuring quality through double data entry, and reconciliation through hard copy checks.  Longer time-frame before data is available for analysis Cost Effectiveness
  • 22. Examples TYPES OF MOBILE DATA COLLECTION
  • 23. Data Quality & Real-time Data for Monitoring Purposes  Improving: • Data quality • Speed • Transparency • Accessibility • Flexibility Quick & Easy Set up:
  • 24. Mobile-based Monitoring and Evaluation in Action:  MFI agents entering weekly loan repayments for instant tabulation  Community health workers feeding back information on beneficiaries for automatic identification of high risk cases  Auditors collecting survey, observational, photographic and GIS data on infrastructure in slums.
  • 25. Use of Mobile-based Technology in M&E REPORTING/MIS  Routine (Real-time) reporting • Weekly loan repayment information of MFI clients reporting by field staff MONITORING  Ongoing program monitoring • Beneficiary information collected and sent by health workers (for disease surveillance, delivery of benefits etc.)  Occasional (Surprise) checks • Spot checks by supervisors to monitor attendance and performance of staff EVALUATION  Survey data • Household survey data to assess impact of <<xx>> program
  • 26. Use of Mobile Technology as key intervention in Programs  Information/Messages • SMS reminders to beneficiaries about important health activities (treatment compliance)  Implementation Tools • Videos and online teaching aids used in schools for regular or remedial education programs  Biometric, GIS information • Record beneficiary information for easier tracking and follow up. Complementarities with other programs by same organization
  • 27. Case Study: Delhi Voters Project  Project description and objectives • An RCT evaluating whether providing information to government officials and slum dwellers can lead to higher accountability and thereby improved service delivery.  Interventions evaluated: • The effect of providing information on spending and quality of public services delivered by elected officials during election sensitive periods
  • 28. Role of mobile-based data collection  The intervention • Field-based audits of public services in slums using mobile- based technology • Surveys and observations • Photographs • GIS indicators • Send report cards to elected representatives highlighting the quality and access to public services in their area
  • 29. The implementation Started by auditing … GARBAGE FACILITIES 1) Dumpsters 2) Bins 3) Informal Points TOILETS Open Public Toilet Complex Public Urinals
  • 31. Going a step further with Mobile Based GIS software  Accessibility to public services • How far is the nearest toilet? • How far is the nearest formal point of disposing garbage?  Spread Analysis • Does cleanliness of a toilet affect household health? MOBILE GIS !
  • 32. DEMO
  • 33. Delhi Voters Project Technology Demo Setting up Wireless (already done on the demo phones): 1. Click on the blue icon in the bottom right hand corner of the phone 2. Scroll right and click on the settings icon 3. Select Wireless and networks Wi-Fi Settings Connect to wireless network 4. Return to the main menu via the arrow in the bottom corner and select the Fieldata app on the main dashboard Downloading Fieldata App (already downloaded on phones) 1. m.fieldata.org 2. Download first option (not the Oriya script) 3. Go back to the handset’s downloads and select Fieldata app
  • 35. Filling out the Form Select Garbage Audit V3 TAKE 5-10 minutes to fill out the form. Take note of the “logic and control features” built into the survey form. Fill Blank Form
  • 36. Filling out the Form Key Features: 1. Compulsory Questions 2. Grouping – (Repeats & Loops) 3. Location – Mapping 4. Skips & Branching 5. Photo 6. Multiple question types (GPS, photos, audio/video) to cover information not possible on paper
  • 37. Editing or Sending Form Edit and Check your data by selectingEdit Saved 1. 2. See all your answer and change t h e m Foa n rmdsave these changes if you want Send Finalized 3. Finally 4. Mark theF to icrk m box green of your Saved Survey 5. Press “Send Selected” 6. Username: ClearSA (press Next). 7. Password: IFMR 8. Upload Results message saying: “Garbage Audit Survey v3 – Success” 9. Log on to immediately view your data on a map & as graphs! www.fieldata.org
  • 38. How much Time, Money and Effort Does it Take? Less than what it is costing you now!