How Construction and Development Managers can embrace digital tools for better productivity and efficiency in project management, execution and delivery

1. Digital Tools
for Project Managers
Prospects
& Challenges
12018-Eric CL Gan, www.ericgan2.comDigiTools for PM-iem talk,r.1-190518

2. 2
ERIC CL GAN
QUALIFICATIONS
EXPERIENCES
EXPERTISE
 PROFESSIONAL ARCHITECT,Malaysia
 Quality Management Assessment Certificate, Portsmouth, UK
 30 YEARS EXPERIENCE > DEVELOPERS, CONSULTANTS
( Petronas , HDB -Singapore, Sunrise)
 EXPERIENCES > ARCHITECT , PROJECT MANAGER, QUALITY
ASSURANCE MANAGER, GENERAL MANAGER- PROP,-
QUALITY SYSTEMS CONSULTANT, INVESTMENT CONSULTANT

CURRENT DESIGNATION
 ISO 9000 / SOP SYSTEM
for real estate & construction industry
 INTEGRATED PROJECT MANAGEMENT SYSTEM
For property developer, contractor
 Online Monitoring
System
for property development/construction
Redmonitor.net
Certified Construction Project Manager (CIDB)
Founder: REDceo.net and Digitalred.org
> www.ericgan2.com>>>

3. 3
Eric CL Gan: Digital Journey
1] Started career as an employee architect, project manager, quality /
management systems manager and general manager- property
before embarking on entrepreneurship as a seminar trainer, project
management /SOP consultant and strategic advisory consultant.
2] Specialized in process mapping and cloud platform as business
tools to enhance work deliverables.
3] Currently Founder of REDceo.net and on a journey to be an a
Digital Cloud Entrepreneur empowering anyone to be a
knowledge-centric DIGITAL REAL ESTATE DEVELOPER via
REDceo.net and The Digital Real Estate Developer
(www.digitalred.org)

4. 4
Eric CL Gan: Digital Journey

5. Digital Tools for Project Managers
52018-Eric CL Gan, www.ericgan2.com
Digitalization =Current Buzz
We are living in the Digital
Era=Industry 4.0
(Fourth Industrial Revolution)
 digital transformation of
biz driving productivity gains,
and business success

6. Digital Tools for Project Managers
62018-Eric CL Gan, www.ericgan2.com
Digitalization: Key Words
Digital Economy>Creation of Digital
Hub (ie Spore Digital Hub in Punggul
District, Msia> DFTZ [Digital Free
Trade Zone-led by Alibaba)
Digital Banking- ie, CIMB Msia,
DBS Spore
Digital Biz-all biz are digitized /online
(Alibaba, Amazon, AirBnB, Uber, Grab,
YouTube, Spotify Music)

7. Digital Tools for Project Managers
72018-Eric CL Gan, www.ericgan2.com
Digitalization: Effect & Impact
Digitalization affect and
disrupt all industries
including Construction &
Real Estate Development
(RED)

8. Digital Tools for Project Managers
82018-Eric CL Gan, www.ericgan2.com
What is Digitalization?
The integration of digital technologies
into everyday life & biz. Digitalization
also means the process of making digital
manual processes that can be digitized
and converting information into
digital format to improve productivity
and deliver results on-demand in real
time
(i.e online instant access and delivery)

9. Digital Tools for Project Managers
92018-Eric CL Gan, www.ericgan2.com
How can
Construction/ RED
Project Mangers
meet the challenges
of Digitalization?

10. 10
First Understand
What is
Project
Management ?
Digital Tools for Project Managers

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Effective management of assigned tasks in order
to meet stated project objectives, by
accomplishing the project within targeted Cost,
Time & Quality standards.
What is Project Management ?
Definition:.
PM is the overall planning and coordination of a project
from inception to completion aimed at meeting a clients
requirements and ensuring completion on TIME, within
COST and to required QUALITY standards

12. 12
Project Management Challenges in Digitalization
What are the
Challenges facing
Construction / RED
PMs in Digitalization?

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Constrn/RED Industry Challengers
Too Many
Stakeholders
/ Players

14. 14
RED Industry> similarity to car manufactring supply chain
But unlike manufacturing “controlled” environment
Constrn/ RED Industry face problems, ie,
1] work carried on site in uncontrolled environment
2] fragmentation (90% outsourced vendors)
3] supply chain mgmt difficulty
4] Inconsistency of work/service delivery by different
vendors
5] Lack of coordination amongst different vendors
6] caused delay/ abandonment or financial loss

15. Digital Tools for Project Managers
15
Digital Tools: Definition
The combination of Visual
learning techniques include the
use of digital technology to
create diagrams, such as
process maps, graphs, charts
and images for analyzing and
communicating information.

16. How to apply
Digital Tools to
Construction
RED[Real Estate Development Process]
PM Processes
16
DigiTools for PM-iem talk-190518

17. Case Study
Applying
Digital Tools to
the
RED Process
[Real Estate Development Process]
17
DigiTools for PM-iem talk-190518

18. 18
What is RED Process:
RED=Real Estate Development
Process=a series of actions that produce
something or that lead to a particular result
Example of Process

19. 19
What is RED Process:
Example of Real Estate Development Process
covering various Stages of the project

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What is RED Process:
RED Process >covers Project Life cycle
from start of project to end of project
Example of Project Life cycle

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RED Process covers the Life Cycle for a property
development project from Start to Finish
Example of Lifecycle Project for RE Development

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Why the need to Digitize the
RE Development
Understand the roles of key
players/Stakeholders

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See the Problems/ Issues affecting the project
Cover the key concerns of [Time/Cost/Quality]
of 1 H & 4 Ws, ie
How is the project is doing
What are the Problems
Why is it happening
Who are responsible?
When can the issues be resolved
Why the need to Digitize the
RE Development

24. 24
What to Digitalize
1] Information
2] Knowledge
3] Product

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1] Information
 data=contents gathered relating to something
eg. population data
 information=data output [after data are
processed / formatted / printed in a presentable
way]
 information= send out to convey a message/
messages
What to Digitalize

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1] Information
Example of RED infor
project infor sheet
What to Digitalize

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2] Knowledge
knowledge=understanding of subject matter, i.e
facts [data]/ information acquired via learning,
experience, skills
knowledge is necessary to create or do
something
What to Digitalize

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2] Knowledge
Example of RED Knowledge
Contents
knowledge can be condensed, assembled & packaged [Ikea style]
What to Digitalize

29. 29
3] Product  product=something
offered to a market that
satisfy a want or need
[eg=RED market is to
satisfy housing need]
 Infor & knowledge are
necessary to produce a
product
What to Digitalize

30. 30
3] Product
product can be delivered to the customer effectively via
project mgmt digital tool
example of PM Digital Tool
Master Project Execution Map
What to Digitalize

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Example How to Create
RED Process Map
1] Identify the development key stages
to create a product Process map
Digital Knowledge Tools:

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RED Process Map
2] Sequence the development stages
Example
Digital Knowledge Tools:

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RED Process Map
3] Build-in the Processes within each stage
and linked them to subsequent stages
Example
Digital Knowledge Tools:

34. 34
Digital Knowledge Tools:
4) Create
RED Canvas
> To capture k-
Contents
In 1 pg Map

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What is RED Canvas:
1 page business canvas for
all RED key stakeholders,
ie ceos, investors,
development / project
managers, purchasers, etc.
to have a helicopter view of
the entire RED activities
captured in a single sheet

36. 36
What is RED Canvas:
RED Canvas is similar to the popular Business Model
Canvas used for Business Startups.

37. 37
Purpose of RED Canvas:
Enable the RED
Owner/Stakeholders
understanding how the
RED knowledge
contents can be
organized for easy
access and retrieval
RED knowledge contents
that are relevant to product
execution and delivery to
be organized as Templates
[std form, checklist eg.proj
info sheets, feasibility/budget
reports, authority apprv
checklists, sales bookings,
construction status updates,
etc]
TEMPLATES
LIBRARY>>>

38. 38
Purpose of RED Canvas:
K-contents can
be organized,
condensed and
packaged into K-
Blocks for
physical or digital
filing

39. 39
K-contents can be organized, condensed and
packaged into K-Blocks for digital storage in the
cloud/ private server
Purpose of RED Canvas:

40. 40
Purpose of RED Canvas:
The RED Canvas
is a K-Map that
enables key
stakeholders [ceo,
project manager
and contractor] to
capture the RED
activities in a
single map
RED Canvas=
effective
Digital Tool

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RED Canvas-Populated K-Contents 1 pg Map

42. 42
5) K-Templates as project digital tools
Select the most
important
k-contents
for inserting into
the Master
Execution Map
See folder link-thumb-1.4.6-1

43. 43
SAMPLES
of important
k-contents
for inserting into
the Master
Execution Map
PROJECT
INFOR SHEET
k-Templates as project digital tools

44. 44
SAMPLES of important k-contents for inserting into
the Master Execution Map
SITE TECH ASSESSMENT CHECKLIST
k-Templates as project digital tools

45. 45
SAMPLES
of important
k-contents
for inserting into
the Master
Execution Map
BUDGET
SUMMARY
FORM
k-Templates as project digital tools

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SAMPLES of important k-contents for inserting into
the Master Execution Map AUTH APPROVAL CHECKLIST
k-Templates as project digital tools

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SAMPLES of important k-contents for inserting into
the Master Execution Map
SALES BOOKING UPDATE
k-Templates as project digital tools

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SAMPLES of important k-contents for inserting into
the Master Execution Map
BUYERS IN-BOX
k-Templates as project digital tools

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SAMPLES of important k-contents for inserting into
the Master Execution Map
SHOP DWGS TRACKING
k-Templates as project digital tools

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SAMPLES of important k-contents for inserting into
the Master Execution Map
S-CURVE REPORTING
k-Templates as project digital tools

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SAMPLES
of important
k-contents
for inserting into
the Master
Execution Map
FINAL
INSPECTION
CHECKLIST
k-Templates as project digital tools

52. 52
SAMPLES of important k-contents for inserting into
the Master Execution Map
HANDOVER CHECKLIST
k-Templates as project digital tools

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SAMPLES of important k-contents for inserting into
the Master Execution Map
VO TRACKING
k-Templates as project digital tools

54. 54
SAMPLES of important k-contents for inserting into
the Master Execution Map
EOT TRACKING
k-Templates as project digital tools

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6) Process Mapping: Definition
process mapping >identifying the activities/
processes involved in defining what a business/project
seeks to achieve
involved mapping the processes that are
interrelated to each other and its impact on the project
execution and delivery.

56. 56
RED Process Map:
Example of Real Estate Development Process
covering various Stages of the project

57. 57
RED Process Map:
Example of RED Process Map showing inter-relationship within
each project stage and subsequent stages

58. 58
RED Process Map:
Example of RED Process Map showing inter-relationship within
each project stage and subsequent stages

59. 59
RED Master Project Execution Map (MPEM): Definition
> MPEM=identify and show the inter-
relationship of the key activities and
processes of a project life cycle
> Incorporate the 3 critical targets /outcome of
Time, Cost and Quality
> provides a 1 page single overall view
of a RED project from Start to Finish

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RED Master Project Execution Map (MPEM): Definition
MPEM>1 page single overall view of a RED project
from Start to Finish

61. 61
RED Master Project Execution Map (MPEM)
Benefits of MPEM
1] 1 pg snapshot view of overall project
2] effective monitoring of overall project progress and
status
3] identify critical problems and issues affecting
stakeholders
4] identify decision gaps/ delays in project
implementation
5] allow for better planning, monitoring, tracking and
execution of project

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RED Master Project Execution Map (MPEM)
Examples of MPEM implementation insert delay
comments
and highlight
actions
to be taken

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RED Master Project Execution Map (MPEM)
Examples of MPEM implementation

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RED Master Project Execution Map (MPEM)
Examples of MPEM implementation

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RED Master Project Execution Map (MPEM)
Examples of MPEM implementation

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RED Master Project Execution Map (MPEM)
Examples of MPEM implementation
Forewarn
Mgmt on
possible
delay by
contractor

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RED Master Project Execution Map (MPEM)
Examples of MPEM implementation
Highlight
defects report
and warn
contractor of
on penalty on
non-action of
defects
rectification

68. 68
RED Master Project Execution Map (MPEM)
Follow-up Action=Snap & WhatsApp
Snap Pic
and
WhatsApp
to Stakeholders
to take action

69. 69
RED Master Project Execution Map (MPEM)
Follow-up Action=Snap & WhatsApp
Snap Pic
and
WhatsApp
to Stakeholders
to take action

70. 70
RED Master Project Execution Map (MPEM)
Follow-up Action=Snap & WhatsApp
Snap Pic
and
WhatsApp
to Stakeholders
to take action

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RED Master Project Execution Map (MPEM)
Communicate
Project
Status
Summary
To key
Stakeholders
Follow-up Actions >Display Project Status Summary
( at Board/Project Monitoring Room, Wall, Computer/ Tablet Screen)
Display as 1 pg Communication Board

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RED Master Project Execution Map (MPEM)
Digital Tools for Project Mapping
Hundreds of
free & paid
Process
Mapping
Digital Tools
Which one to
choose?

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Digital Tools across RED Supply Chain
ERP
Software
Design/
BIM
Proj Planning
/Scheduling
Cost Mgmt/
Accounting
Constrn
Reporting/
Monitoring
Site
Inspections
Defects
Reporting/
Monitoring
Tender/
Bidding
Documentn
& Records
(SOP)
Mobile
Apps
Facility
Mgmt
Marketing
& Sales

74. 74
Digital Tools for Project Managers Hundreds of free &
paid Digital Tools
Which one to
choose?
Create online
Cloud Portal, ie
DIGITAL Real
Estate Developer
www.redceo.net
Digital Tools across RED Supply Chain

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DIGITAL Real Estate Developer > www.redceo.net
Digital Tools across RED Supply Chain
managing,
controlling,
executing,
monitoring the A-Z
of real estate
development from
project inception to
completion online
virtually anytime
anywhere

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DIGITAL Real Estate
Developer

77. 772018-Eric CL Gan, www.ericgan2.com
Prospects: Definition
Idea of something that will
happen in the future that
can make one more
successful in life and
work (Biz or Career)
Prospects of being a Digital PM

78. 782018-Eric CL Gan, www.ericgan2.com
Prospects of being a Digital PM
Improves Career Path as the Digital PM is
able to Enhance work performance in terms of
productivity & efficiency due to ability to,
1) Have a snapshot helicopter view of the
projects’ performance
2) Able to monitor and track multiple projects in
real time at different locations
3) Able to access, view critical project issues and
information on-demand on multiple devices
4) Embedded Project documentation can be
assessed as and when required in real time

79. 792018-Eric CL Gan, www.ericgan2.com
Improves Career Path as the Digital PM is able to Enhance
work performance in terms of productivity & efficiency due to
ability to >con’t
5) Have instant access to project progress
/status reports and records
6) Allow instant project reporting,
monitoring and tracking
7) Enables real time collaboration and
document sharing among key stakeholders
8) Improve communication flow among the
various parties leading to productivity gain

80. 802018-Eric CL Gan, www.ericgan2.com
Improves Career Path as the Digital PM is able to Enhance
work performance in terms of productivity & efficiency due to
ablity to >con’t
9) Have the latest up-to-date version of files
and documents with audit trail.
10) Low initial investment cost, no capital
expenditure on IT equipment and personnel
based on "pay per use” pricing
11) Have competitive advantage against
competitors in terms of cost savings, productivity
and speed of service delivery.
12) Facilitates better decision making

81. 812018-Eric CL Gan, www.ericgan2.com
Connect with Me
Google
#ericgan2.com
#redceo.net
#redmonitor.net

82. Digital Tools for Project Managers
Prospects & Challenges
End
822018-Eric CL Gan, www.ericgan2.com
TQ