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The Digital Divide
                                                     2.0
                                                 November 2012

                                          Center for Rural Policy and
                                                Development
                                                  St. Peter, MN




© Center for Rural Policy & Development
2012 Minnesota Internet Survey

                                                 Began in 2001

                                                 Developed as a way to measure the
                                                  adoption rate of computers, Internet use and
                                                  broadband across rural Minnesota

                                                 In 2005, the Twin Cities metropolitan
                                                  counties were added to provide comparison

                                                 In 2012, cell phones added to capture the
                                                  population of cell phone-only households;
                                                  26% of households statewide.




© Center for Rural Policy & Development
Here’s where we’re at…




© Center for Rural Policy & Development
A redefined Digital Divide




              Digital Divide 1.0                                   Digital Divide 2.0



© Center for Rural Policy & Development
The Digital Divide 2.0

                                           As broadband adoption reaches its
                                           saturation point in Minnesota, there are
                                           three main trends.

                                            Remaining non-adopters
                                            The mobile Internet
                                            Speed




© Center for Rural Policy & Development
The remaining non-adopters

                                           “Hard-core” non-adopters
                                           The oldest age group and the youngest
                                            age group are the most likely to not
                                            purchase Internet access at home.

                                           Attitude, affordability, alternatives define
                                            the reasons among the oldest and
                                            youngest consumers




© Center for Rural Policy & Development
“How important is it that you be able to
                          access broadband in your home?”

                                  60%



                                  50%



                                  40%



                                  30%
                                                                                                           Rural
                                                                                                           Metro
                                  20%
         Among all
        households
                                  10%



                                   0%
                                            1 Not      2 Somewhat     3 Neutral   4 Somewhat     5 Very
                                          Important   not important                important   Important



© Center for Rural Policy & Development
Importance of home access by
                                     age

                               80%


                               70%


                               60%


                               50%


                               40%                                                      Rural
                                                                                        Metro
                               30%


                               20%
    Percentage
 reporting “very               10%
     important”
                                0%
                                          18-24   25-34   35-44   45-54   55-64   65+



© Center for Rural Policy & Development
Broadband adoption by age

                                 100%

                                   90%

                                   80%

                                   70%

                                   60%

                                   50%                                                    Rural
                                   40%                                                    Metro

                                   30%
    Percentage of all
        households                 20%

                                   10%

                                    0%
                                          18-24     25-34   35-44   45-54   55-64   65+




© Center for Rural Policy & Development
Broadband adoption
                                                  by income

                                          100%

                                          90%

                                          80%

                                          70%

                                          60%

                                          50%
                                                                                                               Rural
                                          40%
                                                                                                               Metro
                                          30%
           Percentage of all
               households                 20%

                                          10%

                                           0%
                                                 < $25,000 $25,000 $40,000 $50,000 $75,000 $100,000 $150,000
                                                             to      to      to      to       to       +
                                                           $39,000 $49,000 $74,000 $99,000 $150,000



© Center for Rural Policy & Development
Income by age statewide




© Center for Rural Policy & Development
Mobility

                                           Young people are the most likely to use
                                            mobile devices

                                           2010 Pew Internet & American Life
                                            study found that 84% of people age 18-
                                            29 use a cell phone or laptop to access
                                            the Internet.




© Center for Rural Policy & Development
How we access the Internet
                                          at home

                                          100%


                                           80%


                                           60%

                                                                                                   Rural
                                           40%
                                                                                                   Metro


                                           20%

          Among
 households with                            0%
  a home Internet                                  Home      Tablet  Cell phone   Gaming   Other
                                                 computer   computer              device
      connection
                                          “Other” included e-readers, video devices such as
                                          Roku, netbooks, and iPods.




© Center for Rural Policy & Development
Accessing broadband outside
                                          the home

                                          45%

                                          40%

                                          35%

                                          30%

                                          25%

                                          20%

                                          15%
                                                                  Rural
                                          10%
   Among households                                               Metro
                                          5%
    reporting that they
                                          0%
 accessed the Internet
   somewhere outside
           their home.




© Center for Rural Policy & Development
Speed

                                           Difficult to measure
                                           Recent report by the Hudson Institute
                                            states that rural America is behind in
                                            bandwidth and it will have an impact

                                           Clues indicate that rural Minnesota is
                                            running behind the metro when it comes
                                            to bandwidth




© Center for Rural Policy & Development
Satisfied with the speed of
                                          your connection?

                                           Said “Yes”:
                                             Metro: 86%
                                             Rural: 78%




© Center for Rural Policy & Development
What we do online
                                                                            Rural      Metro

                                          Send and receive email               96.2%      98.6%

                                          Check the weather                    88.7%      89.3%

                                          Access news web sites                79.9%      82.6%
                                          Research a purchase you're
                                          planning                             79.6%      86.3%
                                          Purchase something at an online
                                          store or auction                     77.6%      84.0%
                                          Do banking, pay bills or other
                                          financial business online            77.2%      85.4%

                                          Use social media                     75.1%      81.8%
                       Top ten            Stay informed on community
             activities online            news and events                      69.6%      69.6%
         among households                 Share photos                         69.3%      79.8%
                 with a home
         Internet connection              Research medical information         63.9%      70.1%




© Center for Rural Policy & Development
Fastest growing activities

                                             Social media

                                             Staying informed on community news and
                                              events

                                             Watching/streaming movies or TV shows

                                             Placing a phone call over the Internet

                                             Playing games online with other gamers

                                             Selling goods or services online

                                             Communicating with your doctor, nurse, or
                                              other caregiver


© Center for Rural Policy & Development
Still a large gap with some
                                                 activities…
                                                                                   Difference
                                                               Rural    Metro    (Percentage points)


                                          Watch movies or TV
                                          shows                   46%      71%                 25

                                          Download music or
                                          video files             55%      73%                 18

                                          Share photos            69%      80%                 11

                                          Communicate with
                                          doctor or nurse or
There is still a large
                                          other caregiver         13%      23%                 10
  gap between rural
 and metro in some                        Do work for
          activities.                     employer at home        33%      44%                 10




© Center for Rural Policy & Development
Trends to watch:
                                          Non-adopters

                                             Young people as non-adopters is a trend
                                              worth monitoring.

                                             May not see a need for a home Internet
                                              connection.

                                             Will it go the way of the landline phone?




© Center for Rural Policy & Development
Trends to watch:
                                          Mobility

                                             Young people are the big adopters of mobile
                                              technology.

                                             How are their expectations of what they
                                              need or are willing to buy changing?

                                             What does this mean for a community with
                                              no wi-fi hot spots or poor cell phone
                                              reception?




© Center for Rural Policy & Development
Trends to watch:
                                          Speed

                                             Speed/bandwidth will define the “haves” and
                                              “have nots.”

                                             Many proposed solutions for rural issues rely
                                              on large amounts of bandwidth.
                                                 Distance learning
                                                 Remote health care
                                                 Business

                                             Will communities that are not prepared with
                                              adequate bandwidth be passed over?




© Center for Rural Policy & Development
What does this mean?



                                           Technology and ideas move
                                           faster than public policy.
                                           Need to ensure that the solutions
                                           being proposed now will address
                                           the trends developing for the
                                           future.




© Center for Rural Policy & Development
2012 Minnesota
                                               Internet Survey
                                          To find out more about the survey and to
                                                     download a copy of the report,
                                                               visit our web site at
                                                                  www.ruralmn.org




© Center for Rural Policy & Development

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Digital Divide 2.0 from Center for Rural Policy & Development

  • 1. The Digital Divide 2.0 November 2012 Center for Rural Policy and Development St. Peter, MN © Center for Rural Policy & Development
  • 2. 2012 Minnesota Internet Survey  Began in 2001  Developed as a way to measure the adoption rate of computers, Internet use and broadband across rural Minnesota  In 2005, the Twin Cities metropolitan counties were added to provide comparison  In 2012, cell phones added to capture the population of cell phone-only households; 26% of households statewide. © Center for Rural Policy & Development
  • 3. Here’s where we’re at… © Center for Rural Policy & Development
  • 4. A redefined Digital Divide Digital Divide 1.0 Digital Divide 2.0 © Center for Rural Policy & Development
  • 5. The Digital Divide 2.0  As broadband adoption reaches its saturation point in Minnesota, there are three main trends.  Remaining non-adopters  The mobile Internet  Speed © Center for Rural Policy & Development
  • 6. The remaining non-adopters  “Hard-core” non-adopters  The oldest age group and the youngest age group are the most likely to not purchase Internet access at home.  Attitude, affordability, alternatives define the reasons among the oldest and youngest consumers © Center for Rural Policy & Development
  • 7. “How important is it that you be able to access broadband in your home?” 60% 50% 40% 30% Rural Metro 20% Among all households 10% 0% 1 Not 2 Somewhat 3 Neutral 4 Somewhat 5 Very Important not important important Important © Center for Rural Policy & Development
  • 8. Importance of home access by age 80% 70% 60% 50% 40% Rural Metro 30% 20% Percentage reporting “very 10% important” 0% 18-24 25-34 35-44 45-54 55-64 65+ © Center for Rural Policy & Development
  • 9. Broadband adoption by age 100% 90% 80% 70% 60% 50% Rural 40% Metro 30% Percentage of all households 20% 10% 0% 18-24 25-34 35-44 45-54 55-64 65+ © Center for Rural Policy & Development
  • 10. Broadband adoption by income 100% 90% 80% 70% 60% 50% Rural 40% Metro 30% Percentage of all households 20% 10% 0% < $25,000 $25,000 $40,000 $50,000 $75,000 $100,000 $150,000 to to to to to + $39,000 $49,000 $74,000 $99,000 $150,000 © Center for Rural Policy & Development
  • 11. Income by age statewide © Center for Rural Policy & Development
  • 12. Mobility  Young people are the most likely to use mobile devices  2010 Pew Internet & American Life study found that 84% of people age 18- 29 use a cell phone or laptop to access the Internet. © Center for Rural Policy & Development
  • 13. How we access the Internet at home 100% 80% 60% Rural 40% Metro 20% Among households with 0% a home Internet Home Tablet Cell phone Gaming Other computer computer device connection “Other” included e-readers, video devices such as Roku, netbooks, and iPods. © Center for Rural Policy & Development
  • 14. Accessing broadband outside the home 45% 40% 35% 30% 25% 20% 15% Rural 10% Among households Metro 5% reporting that they 0% accessed the Internet somewhere outside their home. © Center for Rural Policy & Development
  • 15. Speed  Difficult to measure  Recent report by the Hudson Institute states that rural America is behind in bandwidth and it will have an impact  Clues indicate that rural Minnesota is running behind the metro when it comes to bandwidth © Center for Rural Policy & Development
  • 16. Satisfied with the speed of your connection?  Said “Yes”:  Metro: 86%  Rural: 78% © Center for Rural Policy & Development
  • 17. What we do online Rural Metro Send and receive email 96.2% 98.6% Check the weather 88.7% 89.3% Access news web sites 79.9% 82.6% Research a purchase you're planning 79.6% 86.3% Purchase something at an online store or auction 77.6% 84.0% Do banking, pay bills or other financial business online 77.2% 85.4% Use social media 75.1% 81.8% Top ten Stay informed on community activities online news and events 69.6% 69.6% among households Share photos 69.3% 79.8% with a home Internet connection Research medical information 63.9% 70.1% © Center for Rural Policy & Development
  • 18. Fastest growing activities  Social media  Staying informed on community news and events  Watching/streaming movies or TV shows  Placing a phone call over the Internet  Playing games online with other gamers  Selling goods or services online  Communicating with your doctor, nurse, or other caregiver © Center for Rural Policy & Development
  • 19. Still a large gap with some activities… Difference Rural Metro (Percentage points) Watch movies or TV shows 46% 71% 25 Download music or video files 55% 73% 18 Share photos 69% 80% 11 Communicate with doctor or nurse or There is still a large other caregiver 13% 23% 10 gap between rural and metro in some Do work for activities. employer at home 33% 44% 10 © Center for Rural Policy & Development
  • 20. Trends to watch: Non-adopters  Young people as non-adopters is a trend worth monitoring.  May not see a need for a home Internet connection.  Will it go the way of the landline phone? © Center for Rural Policy & Development
  • 21. Trends to watch: Mobility  Young people are the big adopters of mobile technology.  How are their expectations of what they need or are willing to buy changing?  What does this mean for a community with no wi-fi hot spots or poor cell phone reception? © Center for Rural Policy & Development
  • 22. Trends to watch: Speed  Speed/bandwidth will define the “haves” and “have nots.”  Many proposed solutions for rural issues rely on large amounts of bandwidth.  Distance learning  Remote health care  Business  Will communities that are not prepared with adequate bandwidth be passed over? © Center for Rural Policy & Development
  • 23. What does this mean?  Technology and ideas move faster than public policy.  Need to ensure that the solutions being proposed now will address the trends developing for the future. © Center for Rural Policy & Development
  • 24. 2012 Minnesota Internet Survey To find out more about the survey and to download a copy of the report, visit our web site at www.ruralmn.org © Center for Rural Policy & Development

Editor's Notes

  1. You have the report, you can look at all the findings there.What I would like to look at today is the Digital Divide 2.0.What becomes of the digital divide when virtually everyone who wants broadband can get broadband?
  2. Here’s where we’re at today.State divided into rural and metroTwin Cities and the rest of MinnesotaBroadband adoption:Steep curve, now leveling offStill a little behind the metroPercentage of households with these technologies.Computer 78% 87%Internet 75% 83%Broadband 71% 79%So what does this mean?When the curve levels off, it means we’re reaching the point where everyone who wants broadband has it.What does this mean in terms of the digital divide?
  3. Digital Divide 1.0 was all about infrastructure and getting people to try the Internet0.5% of rural and 1.0% of metro HH said they don’t get internet because it’s not available where they live.So what’s the Digital Divide 2.0 about?
  4. Three main trends that we got out of the results of our survey.
  5. Might be called “hard-core” non-adopters.
  6. Not so much.
  7. The non-adopters: seniors and young people.30% of all rural senior HH said they don’t have Internet because they do not need Internet.23% of all metro senior HH.That’s okay. Seniors have gradually been getting on board, going up every year.But…Young people: top answer for HH age 18-34 was too expensive.1.8% metro.Top answer for metro 18-34 YO,Have access someplace else.6% of metro HH said said they had access elsewhere.Compared to 3% of rural HH in that age group.
  8. Out of all rural HH reporting income less than $25,00033% said they didn’t need it, 16% said it was too expensive.Similar in metro: 26% and 9%.
  9. That lowest income group is made up of age groups most likely to not purchase Internet service.About 30% of HHs in the lowest income group are seniors, and about one-third are under 35.
  10. But… 18-44 YO HHs in both rural and metro 46% use tablets and 65% use cell phonesDrops off by half for older agesFact that they’re the same shows just as much interest in rural areas and metro.Young people – a trend that’s not going away.Preferred Device:Home Computer7470Tablet12.311.0Cellular Phone9.611.0Gaming Device2.95.3Other devices1.42.8
  11. About 5% of rural HH and 10% of metro HH go to coffee shops.Look at family member’s residence. Implies using a computer.
  12. Speed is something difficult to measure.Even more difficult is know when a person has “enough” speed.
  13. Said yes.When we asked people who said they weren’t satisfied with the speed of their Internet service what they would like to be able to do online that they can’t right now,The majority of them said something to do with speed andstreaming video. A few people said “anything.”
  14. Note that rural Minnesota is fairly close to the metro on most of these.The full list is in the report.
  15. And here are the fastest growing activities between 2010 and 2012.
  16. Video and music: we ask, why is that important?Video is a high-demand service. It also requires a lot of bandwidth.Telecom provider from the Brainerd area told me this summer that over half his capacity is used by streaming video, and about half of that is Netflix alone.So we see large gaps are in the activities that require the most bandwidth.What does that mean for services of the future that require more bandwidth, like online education and health care?Talked to an individual earlier this year who’s wife was taking courses. Because of their limited bandwidth, she could only do her online coursework at 3 am.
  17. How people buy Internet service is changing.
  18. 3g vs. 4g
  19. Economic and demographic implications.