"Didn't you tell us that Salesforce was a safe harbor for my data?" "Weren't we told that the Cloud is reliable?" Yes…and yes! Still, nonprofits need to adhere to the motto of another great nonprofit when it comes to this matter: Be prepared! In this webinar, we will discuss the “why” and “how” of backing up Salesforce, explore various back-up options, and review Salesforce’ practice regarding your access to recovering deleted records. Questions asked and addresses during the webinar: Q: Clarification on if fields are stored by Salesforce. Q: You said we can look up the status of a server running our Salesforce instance...How do we know which is our server? Q: Do you have a back up favorite? Q: Which of the 3rd party options are straight-up, full backup systems, not replication to another database? Q: What is Amazon S3 storage? This webinar is a part of The Experts Talk, a free 26-week webinar series covering features of Salesforce CRM, an integration partner of Click & Pledge.