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a walk through the
scenery
Wireless earbuds Dash
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Wireless earbuds Dash
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Wireless earbuds Dash
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Wireless earbuds Dash
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OnIntensiv
Current Vitals : Lucien Engelen
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Avatars & Humanoids
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Avatars & Humanoids
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Soul Machines
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Everyone, always, everywhere connected
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Ceo Bernard tyson


270.000 employees
11.000.000 members
52% e-visits 2015
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Video conferencing reimbursed in the NL
5 % of outpatient
visits
200 parking lots a
day
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Video conferencing reimbursed in the NL
5 % of outpatient
visits
200 parking lots a
day
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data in
Healthcare grows
48% per year
“for the first time ever in history,
-we will be present when a person gets sick,
-professionals will subscribe to patients’ data,
-services will become digital and virtual,
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@lucienengelen 2011
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Nicolai Copernicus
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Nicolai Copernicus
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Professional
Patient
Patient
Professional
Health(care)’s Copernican moment
Nicolai Copernicus
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8765:1
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Reshape center for european healthcare design
Patient journey
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Reshape center for european healthcare design
Patient journey
Institution journey
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Reshape center for european healthcare design
Professional journey
Patient journey
Institution journey
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Reshape center for european healthcare design
Professional journey
Patient journey
Life journey
Institution journey
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you’re a star
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you’re a star
but only 1 of them
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The whole system
in the room
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The whole system
in the room
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First ever in healthcare
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clo
Chief
Listening
Officer
First ever in healthcare
fór
Innovation shift
fór
Innovation shift
fór wíth
Innovation shift Patients
Included
PatientsIncludedisaTrademarkoftheREshape&InnovationCenter
™
fór wíth by
Innovation shift Patients
Included
PatientsIncludedisaTrademarkoftheREshape&InnovationCenter
™
NL
RUMC
2010
RUMC
2015
RUMC
2020
Patients
Included
PatientsIncludedisaTrademarkoftheREshape&InnovationCenter
™
where good healthcare in 10 years
will be delivered :
n=1600
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Everywhere Home Hospital Doctor
where good healthcare in 10 years
will be delivered :
n=1600
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Experience
Driven
Health(care)
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Evidence based
Experience
Driven
Health(care)
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Evidence based
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from ‘Hospital’ to ‘Home’
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from ‘Hospital’ to ‘Home’
from ‘Hospital’ to ‘Phone’
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Source REshape Center 2014
The delocalization of health(care)
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- 70%
Source REshape Center 2014
The delocalization of health(care)
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People of age 65 and older 2000-2050
Source US Census Bureau
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People of age 65 and older 2000-2050
over 65 over 85
Source US Census Bureau
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using technology
1st wave
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using technology
2nd wave
Obesity, Diabetes, Mental health issues
living in technology
1st wave
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using technology
2nd wave
Obesity, Diabetes, Mental health issues
living in technology
1st wave
Photo courtesy of Christian Lüthen
1
2
Planet
health(care)
Digital strategy is not translating
what you do now,digitally.



It is completely rethinking 

your model grounds-up
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Digital strategy is not translating
what you do now,digitally.



It is completely rethinking 

your model grounds-up
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Digital first, physical next
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Digital first, physical next
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Founding Members
Initiator
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Founding Members
Initiator
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Founding Members
Initiator
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Patients
Included
PatientsIncludedisaTrademarkoftheREshape&InnovationCenter
™
450 Freshmen @ new curriculum ‘15
E-health - Social Media - Innovation with patients - Flipped classroom - BYOP
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“be curious” ©lucienengelen
Powered by: Patients
Included
PatientsIncludedisaTrademarkoftheREshape&InnovationCenter
™
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Delocalized
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Delocalized
Democratized
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Delocalized
Democratized
digital
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Delocalized
Democratized
digital
dollars
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Data is shifting from professional to patient
agenda of your next board meeting :
©lucienengelen
Data is shifting from professional to patient
agenda of your next board meeting :
Patients
Included
PatientsIncludedisaTrademarkoftheREshape&InnovationCenter
™
40 ©lucienengelen
40
the Power of the human touch
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@lucienengelen
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Dica 9 juni 2017