DevOps Tech Talk: Getting out of Operations Hell | AWS Public Sector Summit 2016
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Jack Nichols gave a talk on his personal journey from traditional operations to DevOps. He discussed how automation, infrastructure as code, and treating the application as infrastructure helped reduce time spent on operations. Justin Lundy then discussed statistics on DevOps adoption rates and benefits from surveys. He explained how DevOps allows for faster innovation and discussed how the Evident Security Platform helps organizations securely adopt DevOps practices and migrate applications to the cloud.
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DevOps Tech Talk: Getting out of Operations Hell | AWS Public Sector Summit 2016
- 1. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved. June 21, 2016 AWS Talk: DevOps Leo Zhadanovsky, Principal SA, AWS Jack Nichols, Sr. Technical Program Manager, Interactive Intelligence Justin Lundy, Founder & CTO, Evident.io
- 2. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Jack Nichols, Product & Program Management June 21, 2016 Getting Out of Operations A Personal DevOps Story
- 3. Travel back with me….. to 2003
- 4. 12 24 35 Hours to update the website Hours to change network password People in Operations 4 0.5 30
- 5. 1 AUTOMATION
- 6. Moving forward…. to 2008
- 9. Moving on to 2011
- 10. And then….. in 2014
- 11. We don’t know…. We don’t care…. We don’t name servers We don’t patch servers We don’t fix servers
- 12. Users Calls Actions Customer Report UI Scripts Users UI Actions Customer Calls Report
- 13. 3 APPLICATION
- 15. Today this allows us 200 Code deployments daily 83300 Amazon EC2 instances around the world DevOps team members
- 16. Where are you?
- 18. Thank you!
- 19. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Justin Lundy, Founder & CTO, Evident.io June 21, 2016 DevSecOps by the Numbers How to Innovate Faster and More Securely than the Competition
- 20. Gartner DevOps stats - By 2016, DevOps evolves into a mainstream strategy leveraged by 25% of the global 80% of Evident customers fall in this group Source: Gartner - Based on what Evident sees in 2016, Gartner’s estimate from 2015 is low
- 21. RightScale survey DevOps stats - DevOps adoption increased to 74% in 2016 - Enterprises adopting DevOps from the bottom up: Adoption is by… - 29% - Projects or teams - 31% - Business units or divisions - 21% - Company wide Source: RightScale - Evident customers adopt DevOps out of necessity: Rapid time-to- market, speeding up innovation, competitive pressures
- 22. Puppet DevOps survey agility stats - 30x more frequent production deployments - 200x faster production deployment lead time Source: Puppet - Evident customers do deployments monthly, weekly, daily, and sometimes multiple deployments per day
- 23. Puppet DevOps survey reliability stats - 60x higher change success rate for prod deployments -166x faster mean time to restore service Source: Puppet - Evident customers operate more reliably on AWS due to DevOps culture and technology adoption
- 24. Puppet DevOps survey performance stats - 2x more likely to exceed productivity, market share, and profitability goals - 50% higher market capitalization growth over three years Source: Puppet - Three Evident employees, prior to founding Evident, grew Adobe’s Creative Cloud line of business to $1.8B revenue in 18 months leveraging DevOps
- 25. Traditional Ops team vs. DevOps team stats - Traditional Ops are 41% more time-consuming - Traditional Ops spends avg 7.2 hrs weekly communicating - DevOps spends 33% more time on infrastructure improvements - DevOps spends 60% less time handling support cases Source: Upguard
- 26. Benefits of adopting DevOps culture stats - 63% experience quality improvement - 64% release new software more frequently - 55% see improved cooperation and collaboration - 38% report higher quality code Source: Upguard - DevOps is a force multiplier. Arm your teams to be more effective.
- 27. Federal DevOps and migrations to the cloud - 66% of federal IT managers believe their agencies need to move to the cloud faster to meet mission and fundamental needs Source: MeriTalk - DevOps can help federal agencies deliver new/modern solutions up to 30x faster, with 50% fewer failures, and with happier customers Source: InfoWorld - DHS, CIS, and NASA are great examples
- 28. Evident Security Platform overview - How to leading organizations migrate to the cloud faster and more securely than the competition? The Evident Security Platform. - Evident provides continuous monitoring and assessment of AWS services across all of a customers AWS accounts and regions to identify potentially exploitable vulnerabilities and facilitate rapid remediation while integrating into DevOps workflows
- 29. Evident - continuous monitoring and self assessment - Use ESP as a continuous monitoring and self assessment security tool during the development phase for your application or service - Advanced customers integrate ESP into their DevOps continuous integration lifecycle
- 30. Evident - address risks before (and in) production - Developers can quickly identify potential vulnerabilities early in the development cycle and not wait until test or production phase to address them - Harden security baselines in development before promoting to test and production environments where sensitive data is more likely to be present
- 31. Evident - preparing for Certification & Accreditation (C&A) - Continue to use ESP for self-scans as you prepare for Certification and Accreditation - As development continues, so does assessment, enabling incremental adjustments to streamline efforts
- 32. Evident streamlining Body of Evidence collection - As part of the Body of Evidence, provide copies of ESP report on AWS infrastructure security configurations to the C&A team - Advanced customers automate the collection and integration of this data into their products via our APIs
- 33. Evident - guided remediation for rapid response - Guided remediation for your DevOps and Security teams to quickly fix vulnerabilities and respond to compliance incidents where compliance violations have occurred - Advanced customers leverage ESP APIs to auto- remediate vulnerabilities based on organizational policies.
- 35. Thank you!
Editor's Notes
- 1.) Etrade…. First Dot Com trading, founded on technology.... Mention the Monkey for fun. 2.) Everything was physical. 3.) In the past we actually had pagers for pager duty! 4.) NOC managing over 5000 servers and over 1000 network work infrastructure devices
- 1.) Ask people to guess the numbers…... 2.) Talk about the path of Operations to start scripting the basic operational tasks... - Network using Linux, Perl, Net-Telnet-Cisco, Net-SNMP to automate tasks and infromation - ET Unix Command infrastrcture - Ability to “batch script” Website Update 3.) Guess the new numbers 4.) People where not fired, the moved to other department opportunities.
- What did I learn? Automation is a key pillar to expanding your operations.
- 1.) Brightpoint…. Global Cell Logistics Company.... 43 offices in 26+ countries...Purchased by Ingram 2.) VMWare and Virtualization of Physical Servers was all the Rage 3.) The middle of the global recession…. Less money for updating 4.) Asked to manage a large widespread global infrastructure footprint, but with less than half of the resources as E*TRADE!
- What did we learn…. 1.) Standardize Models and Proccesses 2.) Create tools to pump out the standard models quickly. 3.) Leverage off the Shelf Mgmt & automation tools
- Standardizing and virtualizing your infrastructure is another key pillar to improving your flexibility and expanding your automation
- 1.) Joined interactive and got to put the Infrastructure and Automation pieces together 2.) Supporting Interactives first generation cloud contact as a service CaaS in 10 DC’s around the world (really what we would consider hosted now). 3.) My first real view into exponential growth, infrastructure grew from 1500 nodes to over 5000 in 3 years 4.) Added strong Asset and Service Management Tools into the mix of automation…. ….. But it was challenge.... Things failed... Patching 5000 nodes to meet compliance it time consuming and impacting
- When we moved to EC2 with a fully virtualized infrastructure old operational questions such as.. How many servers do we have? How many Failures? What the MTBF? Became…... The best way I can explain this is......
- Monolithic Architecture Microservices Architecture
- Everything has come together now.
- Ok so can you guess what these numbers are this time? Funny Note….. I had to goto finance to get the Amazon EC2 instances!
- Where are you in your Devops Story?
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