This document discusses the implementation of an applicant tracking system (ATS) at SUMS CorpSolutions, an HR consultancy firm. It outlines the objectives of understanding the hiring process and challenges using an ATS. Research methodology included literature review, interviews, and surveys. Key findings were that streamlining the recruitment process and access to applicant pipelines were seen as best ATS features. Data security, search capabilities, and integrations were considered top priority features. The conclusion is that an ATS provides convenience and standardized applicant data storage. Recommendations include training, feedback, and appointing an ATS point of contact.
2. INTRODUCTION
● Used to perform talent acquisition for clients
manually.
● Benefits from Tracking systems to manage
Hiring process, gave the nudge to implement
Applicant Tracking System.
3. OBJECTIVES
1. To understand each step of hiring process in
an HR consultancy firm using applicant
tracking software.
2. To understand the challenges faced during
hiring process in a HR consultancy firm.
4. RESEARCH METHODOLOGY
Research Strategy Multiple Strategy (Literature review,
Interviews and surveys)
Sampling Method Entire population Sampling Method
Data Collection Technique Secondary data, Questionnaire method
and Interview method
Data Analysis Method Mixed method
5. LITERATURE REVIEW
1. (Holm, 2020) - the level of involvement that technology going
to have in the hiring process of the future
1. (Faliagka, Tsakalidis, & Tzimas, 2012) - Corporations that
embed an auto system into their HR facilities that digitalizes the
applicant selection process can enhance the accuracy of the
hiring process
1. (F. R. Alexander Pravin Durai & Finosh Keetticka, 2017),
This article mainly delves into the benefits that was bought in to
the HR industry to the tech driven new trends that was
happening
6. PROJECT REPORT ANALYSIS
1. Explanation of working of Applicant
Tracking System (ATS) – Smart Recruitment.
2. Association with Vendor and its impacts
3. Analysis of the data collected from the
employees at SUMS CorpSolutions to
understand their expectations from an ATS.
7. 1. Working of Applicant Tracking
System
● ATS selected was
Smart Recruitment
● Customized
efficiently according
to the needs of its
clients.
8. 2. Association with Vendor and its impacts
● Acted as Person of Contact, to organize
meetings with the vendors and discuss with
them the modification in ATS.
9. 3. Data Analysis and Interpretation
● None of them marked saves time,
better candidates with
standardized metrics and riddance
from unnecessary resume as best
feature of an ATS.
● Two of the marked access to
pipeline of applicants and
● Seven of the marked streamlined
recruitment process as the best
feature of an ATS when compare
to manual process.
11. Interpretation
● Data privacy, Fast and accurate search
capability, enabling employee referrals,
Useful integrations, Bulk mail email with
templates can be considered as the top
priority features that must be present in the
chosen ATS software in order to meet the
employee satisfaction.
12. Telephonic interview
Question- The things that should not be overlooked
during the implementation of ATS
● Data security is vital and must be adhered to by
any ATS software.
● Quick accessibility, fast search options and
convenience facilitator were suggested as factors
which would help them carry forward the work in
a more efficient manner.
13. Conclusion
● It is very essential for an HR
consultancy to have an
applicant tracking system as it
is convenient, assures data
storage of applicants, clients,
vendors and other details in
one system.
Recommendations
● Training program to the employees on
the working of ATS
● One on one discussion with employees
● Take regular feedbacks from
employees and provide them assistance
● Appointing one employee to act as
POC to monitor the system and
coordinate with vendors.
14. References
1. A. Mukherjee, Sudipto Bhattacharyya, & R. Bera. (2014). Role of
Information Technology in Human Resource Management of SME: A
Study on the Use of Applicant Tracking System. IBMRD Journal of
Management and Research .
1. Ankit Tiwari, Sagar Vaghela, Rahil Nagar, & Mrunali Desai. (2019).
Applicant Tracking and Scoring System. International Research Journal of
Engineering and Technology (IRJET).
1. Cappelli, P. (2001). Making the Most of On-Line Recruiting. Harvard
Business Review, 139- 46, 166.
1. F. R. Alexander Pravin Durai, & Finosh Keetticka. (2017). Applicant
Tracking System (ATS) a component of HRIS: Benefits and Issues in its
Usage. Journal of Emerging Technologies and Innovative Research.
