The document discusses strategies for developing a sustainable library IT environment. It addresses issues like engaging staff, customizing existing solutions to meet needs, educating patrons and staff on new technologies, and working with the IT department. The presentation provides examples of using social software and content management systems at the Watson Library to cut costs and increase collaboration and participation.

1. Oleg Kreymer Jennie Pu Watson Library The Metropolitan Museum of Art Developing a Sustainable Library IT Environment or What In The World Were We Thinking? CIL 2009 March 30, D104

2. We will discuss... interface design social software implementation staff involvement user expectations IS&T relations integrated library system examples of un sustainable development strategies for sustainable development In the areas of… CIL 2009 March 30, D104

3. Technology implementation decisions that we make today will affect out Library IT environment for years to come. (a basic assumption) CIL 2009 March 30, D104

4. The Case of the Vanished Programmer web design by committee "special" needs Solution: Open Source Content Management Systems Design and Management templates reality check Social Software Sustainable web design CIL 2009 March 30, D104

5. Social Software Advantage community support agile development familiarity: to patrons to staff built to be successful it is here to stay Strategies: taking what works and making it work for you thinking backwards: from solution to problem CIL 2009 March 30, D104

6. Engaging your peers New technology is exciting: harness it. Your most valuable resource:your peers. Learn by playing. CIL 2009 March 30, D104

7. Customize your needs to existing solutions CIL 2009 March 30, D104

8. There had to be a better way Problem: creep of the internal shared drive

10. Comments invite participation by all and build community Cuts down on email

11. Customize your needs to existing solutions CIL 2009 March 30, D104 Wordpress: Watsinfo (internal blog) & Library Portal, library instruction guides Google suite: reference calendar, seating schedules, registration sheets Flickr: document ongoing projects, volunteer directory IM for quick chats and status

12. No more bottlenecks CIL 2009 March 30, D104 Share responsibility with all staff No more waiting for changes, such as: updating changes to library hours highlighting new database Leadership inevitability

13. the promise of technology Reality of library technology Strategies: “ lower” patrons' expectations Shape expectations: instruction, outreach Integrate new technology as much as possible Re-shaping expectations OCLC style: worldcat.org article search Shaping user expectations CIL 2009 March 30, D104

15. working with your IT department different priorities no strategic development informal channels of communication uh... freedom? leadership opportunity Information Systems... ... and Technology? CIL 2009 March 30, D104

16. the Library March 06 – CIL06 September 06 – playing with blogs, flickr, delicious, etc. March 07 – wordpress as internal CMS Summer 07 – Museum-wide Web2.0 outreach the Museum August 08 – youtube presence Fall 08 – presence in flickr, facebook, myspace February 09 – flickr images marketing campaign DID THE LIBRARY LEAD THE WAY? PERHAPS, PERHAPS... our web2.0 timeline CIL 2009 March 30, D104 YES WE DID!

17. Integrated Library System as obsolete technology customization data ownership standards ILS must go. Now what? Open Library Environment Project oleproject.org ILS : the elephant in the Server Farm CIL 2009 March 30, D104

19. tailor your needs to existing solutions educate: yourself, your peers, your patrons learn by playing rely on already existing resources take advantage of your peers create, reshape user expectations make partners, not clients do stuff, be a leader Strategies for sustainable library IT development: CIL 2009 March 30, D104

20. Oleg Kreymer [email_address] Jennie Pu [email_address] Watson Library The Metropolitan Museum Developing a Sustainable Library IT Environment or What In The World Were We Thinking? CIL 2009 March 30, D104