This document provides an introduction and overview of Detail2Group, a UK-based recruitment consultancy specializing in the retail and leisure & hospitality sectors. It was founded in 2002 and offers recruitment solutions through its two divisions, Detail2Retail and Detail2Leisure. The document outlines Detail2Group's values of being proactive, specialized, people-focused, and professional. It also describes the company's dedicated team, specialized industry brands, services including sole agency agreements and client reporting, and headhunting capabilities.

1. ail2Grou

2. Detail2Group Detail2Retail Detail2Leisure
®

3. 02
An introduction
to the Group
Detail2Group are a nationwide recruitment
consultancy specialising in the Retail and
Leisure & Hospitality sectors.
Today more than ever before, finding the Founded in 2002 by a dedicated team with
right people for your business is key to senior management experience within the
your development, growth and future Retail and Leisure & Hospitality sectors,
success. So welcome to Detail2Group. we know exactly what it takes to find
exceptional candidates across Operations,
Through our two specialist divisions - Head Office and Executive Management.
Detail2Retail and Detail2Leisure - we
offer highly efficient and cost-effective Our services have been specifically
recruitment solutions for many of the designed to provide a route to the right
UK’s leading companies and organisations. people. And that route starts right here…

4. 03
Our values
Our values underpin everything we do.
These are the values upon which we have
built our business, our relationships and,
as a consequence, our reputation.
So before we give an insight into our services, here are the four values by which we manage
everything we do. We’re pro-active. We do more than anyone else to make sure our
clients and candidates find their route to the right people. We’re specialised. Our services
are tailored to specific industries. We keep it simple, sticking to what we know best.
We are also people-focused. We care about our clients, candidates and employees and
work hard to surpass expectations. And finally we’re professional in everything we do.

5. Pro-active
Specialised
People-focused
Professional

6. 05
Our team
In order to deliver great service to our
clients, it’s vital to ensure we have the
right people in our business.
When it comes to joining our team at Detail2Group, only the very
best will do. After all, this is the team responsible for identifying
and securing exceptional candidates for our clients and upholding
our reputation to deliver on service and results.
So we employ professional and resourceful individuals, with
industry experience and real understanding of what it takes
to provide effective recruitment solutions on every level.
It’s their knowledge, commitment and enthusiasm for what
we do that makes Detail2Group stand out from the crowd - and
helps build long-lasting and productive relationships.

7. 06
Dedicated
brands Online Fashion &
for each Retail Homeware
& Furniture
Footwear
sector Department
Store
Mobile
Forecourt
Supermarkets Phone
& Convenience Gifts
Non Jewellery
Food Accessories
Luxury
Discount
Pharmacy & Value
& Optical
Retail
Banking
Retail Operations
From 1st managerial Electrical DIY &
appointment through Trade
to Area & Regional
Management
Head Office
Including Buying Retail Sales
& Merchandising, In-store and field
Finance, Property, based Sales Consultants
Commercial & I.T and Sales Managers
Retail Executives
Retail Support HR, ER, Training From Heads of
Visual Merchandising, & Recruitment Department to
Detail2Retail
®
Loss Prevention, Audit, Field and Head Director and Board
Logistics, Distribution Office based Level appointments

8. 07
Dedicated brands cont…
Branded Hotels
Restaurants
Leisure &
Fast Food
Entertainment
Venues Multi-site
Retail &
Leisure
Conference
& Banqueting Late Night
Venues
Site Management
From 1st managerial Health
appointment through Pubs
Clubs &
to Area & Regional & Bars
Spa’s
Management
Independent
Chefs & Catering Operators
Managers Catering &
From Sous Chef Hospitality
through to
Executive Chef
Food & Beverage Leisure &
Management Hospitality Sales
Including Restaurant Incuding Corporate
& Bar Management, Sales, Business
Conference, Development, Sales
Banqueting & Events & Marketing
Executives
Head Office HR, ER, Training & From Heads of
Including Buying, Recruitment Department to
Finance, Property,
Commercial & I.T
Field and Head
Office based
Director and Board
Level appointments Detail2Leisure

9. 08
Our services
Working hard for you Sole Agency Client Reporting
At Detail2Group, we take great pride in Detail2Group acts as the sole agency for We are able to offer in-depth client reporting
getting it right across every aspect of the several organisations across the UK and facilities, enabling us to report back to you
recruitment process to not only meet, but this arrangement can save our clients on any part of the recruitment process.
exceed, your expectations of what we can time and money. A sole agency agreement From placements made by location or
deliver. Through an approach based on allows us more flexibility in relation to job title, to interview to placement ratios
honesty, efficiency and integrity, we invest fees, the rebate schedule and payment and time to hire analysis, we have the
the time and effort necessary to ensure terms - and this results in cost savings ability to be truly transparent about our
we really understand your business culture which we pass onto you. Plus, as time performance and the impact we have
and requirements - and develop what we is money, it can really make sense to deal on recruitment in your business. We can
hope will be a lasting partnership. with just one agency, with a service level accommodate bespoke reporting requests
agreement tailored to suit your requirements and offer as standard to all our clients
Headhunting to ensure you get the pick of the very best detailed quarterly performance statistics.
Some recruitment companies charge talent out there.
a premium for headhunting, but with Master Vendor
Detail2Group, it’s all part of the service. Market & Competitor Analysis Through a master vendor agreement we
We proactively head hunt for all positions, We regularly undertake salary and retention can manage the entire external recruitment
regardless of level or salary, to give you benchmarking surveys on behalf of clients, process, including management of the PSL
a pool of candidates that are exclusive keeping them informed and updated through one channel. We agree a robust
to you. We identify and target suitable on going rates in the market. We can also service level agreement, the recruitment
candidates from ideal backgrounds who provide information about local labour partners for the PSL and manage the
can hit the ground running, giving you markets for clients considering opening advertising response generated from external
the edge over your competitors. stores in new locations. Plus, we conduct websites and other media. For large scale
structured market research for companies projects of this nature we can base an
Database enabling them to make informed decisions account manager at your offices, on a full
We have an extensive talent bank of over about whether to go to the open market or part time basis.
100,000 live candidates which is proactively to recruit, or to focus more on internal
managed and updated on a regular basis moves and training & development.
to ensure it doesn’t become obsolete
or dated - and we also have access to a
range of additional databases, if required.

10. 09
Our services cont…
Retained Assignments Volume Recruitment Campaigns Managed Advertising
Regardless of the level of recruitment, we We have the internal resources and systems When it comes to web-based and journal
will not ask for any payment upfront and to successfully undertake volume recruitment media, we can create the design, copy
instead work on a ‘fee for placement’ basis. campaigns, whether for new store openings, and negotiate preferential fees - passing
We understand the changing nature of the acquisitions or expansion on headcount cost savings to you. Using our design and
industry and can help you manage your through restructuring. Through a dedicated advertising partners, we can deliver the
costs and minimise your risks - so in today’s team we can deliver a volume solution, complete package based on your require-
cost conscious climate, you don’t need to without compromising on quality or service ments, right through to the management
pay retained fees to get the best people. level, within prompt timescales. We will of the advertising response if required.
utilize all of our sourcing methods, including
headhunting, database search and adver-
tising to ensure all potential candidates
are considered.

11. We understand that every business is different.
What works for one client, even in a similar
sector, may not work for another.
Therefore, it’s key we work in partnership with
you to understand what you are looking for
in a recruitment partner and how you measure
the success of the working relationship.

12. 11
Developing a
recruitment solution to
suit your business needs
We are completely flexible in our approach and can tailor:
A Dedicated Team Costs
Depending on the scope and volume of We recognise the pressures you face
your requirements, we can structure our managing costs - and that’s why we have
team in a number of ways to suit you, a flexible approach to our pricing and take
from having one point of contact across into account your specific requirements
all areas to having the team mirror your when putting a competitive and transparent
geographical segmentation. We will work proposal together. And we make a point
with you to ensure our team is set up the of adding value to our recruitment solutions
best way possible to ensure a successful too - we do not charge a premium for
working partnership. headhunting, for example, which is included
as standard in the service we offer.
Our Range of Services
We have a number of different services Measuring Success
available enabling us to source the very We operate with complete honesty
best candidates for your business. and transparency with all of our clients.
We understand you have your own direct We take pride in what we do and the
recruitment strategy and we will therefore results we achieve. We’re constantly
work with you, tailoring our approach striving to further develop and improve
to ensure we add value to your overall our service and promote 360 degree
recruitment strategy and not waste time feedback from all concerned. We provide
duplicating methods of candidate attraction quarterly performance reports for all
that you use directly. clients (these can be produced more
frequently if required) and like to meet
with each client every 3-6 months to
discuss our performance, any opportunities
for improvement - and also to be briefed
on any changes to the business that may
impact on the service we provide.

13. 12
Being proactive to
work on your behalf
Finding the best candidates for your business
Your people are your key asset - and with Often the kind of people you want in
the Retail and Leisure & Hospitality industry your business are not necessarily going
so fiercely competitive, it’s vital you have to be aware of your brand or your current
the right people in place to drive results opportunities and quite often, the best
and success to ensure continued growth performers are not actively looking for a new
and development. job. You can spend considerable time and
money filtering through high numbers
At Detail2Group, we support you by making of online and direct applications and still
sure we get to the best candidates quickly be left with a shortfall of candidates
and introduce them to your business before of the required calibre.
they are snapped up by one of your com-
petitors. Our team are creative, tenacious So we work in partnership with you to
and pro-active in order to stay one step identify the right individuals and back-
ahead and target those individuals who grounds, ensuring that we give you access
will make a real difference to your business. to the widest pool of potential candidates
possible. That’s why Detail2Group is your
route to the right people.

14. Headhunting - providing you with exclusive candidates, hand
picked from perfect backgrounds
Candidates
looking for
a position – 25%
Candidates not
looking for
a position – 75%
Managers
looking for
a position – 3%
Giving you access to the other 75% of the labour market
Your own internal sourcing methods can Working in partnership together we can
access up to 25% of the job seeking market, ensure 100% of the market is considered
of which 3% are at a managerial level. to get you the very best people.
Our pro-active headhunting approach can
access the other 75% of the market who
are not actively looking for a new job.

15. 14
Going the extra mile
When we’re talking about a working partnership
we mean exactly that… a ‘Partnership’.
Our Approach
Our experienced, professional team work That’s where the commitment of the team
closely with you, understanding your at Detail2Group and the benefit of a real
business to ensure we provide the most partnership can make all the difference
effective recruitment solutions. We don’t to the recruitment process and calibre
waste time trying to fit a square peg in of candidates introduced to your business.
a round hole for short term gain - it isn’t
our style and has no place in the long We understand that in a fast-paced industry,
term relationships we seek to build. your requirements and needs can change
constantly - which is why you need
Our approach is more hands-on as a recruitment partner who can respond
we’re always keen to attend interviews quickly and effectively to ensure we all
and assessment days to gain a deeper work towards the same goals and objectives.
appreciation of the key skills and behaviours
you’re looking for in your people. And Relax, you’re in Good Company
our service is more encompassing than If you’re thinking about using our services,
just placing people into your business - we can supply written testimonials from
from offering you free use of our office a cross-section of our clients and candidates -
facilities to conduct your own interviews and we can make arrangements for you
or assessments to producing competitor to speak directly to them, safe in the
salary surveys and analysis or providing knowledge that you will get an open and
information on UK demographics - our honest appraisal of how we work and our
team are here to help. performance.
So why not take a closer look at what we can
offer you? All our contact details and office
locations can be found on the back page.

16. Call us now and let us be
Your Route To The Right People™

17. Detail2Group Detail2Retail Detail2Leisure
®
Office Locations: London, Manchester, Edinburgh, Dublin
T: 0845 272 6444 F: 0845 272 6555 W: detail2group.com E: info@detail2group.com