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DesignTech Systems Ltd. - An ideal Technology and Engineering Services Partner
Designtech Systems Ltd. is a value-added reseller of CAD/CAM/CAE, PLM, and 3D printing technologies in India, providing engineering services throughout the product lifecycle. With over 17 years of experience, they serve multiple industries and regions, and are recognized for their commitment to customer service and quality. The company has received several awards and accolades, highlighting its strong reputation and innovative practices in the market.
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DesignTech Systems Ltd. - An ideal Technology and Engineering Services Partner
- 1. DesignTech Systems Ltd. CopyrightDesignTech Systems Ltd. – not to be shared or distributed without permission Technology for Designing the future
- 2. Corporate Profile Copyright DesignTechSystems Ltd. – not to be shared or distributed without permission
- 3. Business Verticals Copyright DesignTechSystems Ltd. – not to be shared or distributed without permission
- 4. We are theValue Added Resellers of these leading companies for their CAD/CAM/CAE, PLM and 3D Printing Technologies in India Business Alliances Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 5. Engineering Services: Weprovide Services at every stage of Product Lifecycle from Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 6. Contd..Engineering Services: Weprovide Services at every stage of Product Lifecycle Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 7. • Services offeredon all the leading CAD and CAE software • Compliances to International Design codes and standards • Strong domain specific Technical knowledge backed by rich industry experience • Industries catered to: –Automotive –Aerospace and Defense –Heavy Engineering –Industrial Machinery –Power & Energy –Electromechanical and Consumer Goods • Markets we operate in: –North America –Europe and –Asia Pacific Engineering Services Technical Capabilities Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 8. • Authorized Trainingpartners of Siemens and Altair for their CAD and CAE suites of solutions • Training by Industry Experts and certified trainers • Training imparted on latest version of licensed software • Classic blend of theoretical and applied knowledge through domain specific and rich industry insights • Enhanced learning experience through training on live scenario projects, with real components in hand, and through interaction with industry experts • Placement Assistance and Industrial references DesignTech CAD Academy Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 9. • Among top3 CAD/CAM/CAE and PLM solutions suppliers in India • 17+ years of experience in Mechanical Engineering Industry in India and Overseas • Presence in 9 cities in India along with associate offices in USA and Canada • 650+ Employee Strength including 400+ Engineers and Technical Staff • 2000+ Customers in India and Overseas • Empanelment with –BHEL – Class A empanelment for design automation and engineering services –Nuclear Power corp. – Empanelment for CAE results –ITER – India – Mechanical Engineering services –Preferred PLM implementation partner for Nissan Techno, Japan Corporate Profile Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 10. DesignTech’s Mission isto respect every individual and make customers, employees and suppliers partners in progress through application of latest technologies for designing the future Mission Statement Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 11. Conformance to commitmentis quality. Set the right expectations and make commitments which we can honor. Work to exceed the commitments and enable customers derive returns on their investments. Make every dealing with the customer a delightful experience Quality Policy Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 12. We, at DesignTechSystems Ltd. have a philosophy to “Partner Technology & Customers”, thereby understanding customers holistically & giving them Solutions Best Suited for their needs. All these weighty determinants have put DesignTech on a Fast Growing Path Philosophy Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 13. DesignTech was rankedamongst the elite companies in Yr 2010 and 2011 for displaying dynamic business practices in a challenging business environment Channel World Premier 100 Honoree 2010 & 2011 Awards and Accolades Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 14. DesignTech received “MaharashtraInformation Technology Award” for Yr 2010 by Govt. of Maharashtra for significant contribution towards IT and Engineering Services “Maharashtra Information Technology Awards” is to felicitate the entrepreneurs of IT Companies and Institutions in Maharashtra, for outstanding performance during the year Awards and Accolades Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 15. NASSCOM Emerge 50company NASSCOM Emerge Out company DesignTech has been adjudged amongst NASSCOM’s top 50 emerging companies in India for Yr 2010 DesignTech was felicitated for crossing the threshold of Emerging company and for becoming and “Emerged” Company in 2011 Awards and Accolades Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 16. The Institution ofEngineers (INDIA), at their Industry Excellence Award forum in 2015, conferred DesignTech Engineering Services and Consultation Division with the “Certificate of Commendation” Awards and Accolades Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 17. NSIC CRISIL Rating NSICCRISIL Rating: MSE 2 Stands for High credit worthiness in relation to other MSEs Copyright DesignTech Systems Ltd. – not to be shared or distributed without permission
- 18. DesignTech Systems Ltd. CopyrightDesignTech Systems Ltd. – not to be shared or distributed without permission Committed to excellent Customer service to cerate Customer delight
- 19. Copyright DesignTech SystemsLtd. – not to be shared or distributed without permission Today’s Market Scenario • Customers have higher bargaining power • They have a wide range of technological options and vendors to choose from • We realized early and we realized hard that, the only way to make space for us in this competitive industry is to provide excellent customer support and services besides cutting edge technology • Which is why we made ‘Delightful Customer Service’ a part of our philosophy statement • And we live by our philosophy in our every dealing with our customer
- 20. Copyright DesignTech SystemsLtd. – not to be shared or distributed without permission DesignTech’s motto • We stand by the traditional and proven philosophy – “Customer is the King” • We know that a happy and satisfied customer will come back to us for their future technology or services needs and will recommend us to others • Hence we stand by our mantra which is: –Customers before self –Service before sale –Solution before profit • We know that, this is the only way we can carve a niche for ourselves and increase our footprint in our area of work, which is product design and development technologies and services offerings
- 21. Copyright DesignTech SystemsLtd. – not to be shared or distributed without permission DesignTech’s customer support philosophy • We believe our customers are our partners in success • Our customers have got us this far and they are the reason for our every success. We credit our achievements to our Customers. Their confidence in us has go us to where we are today • We hence never have and never will leave them stranded – to cite a few examples from many : We have always extended our fullest support to our customers who are not even under AMC (Annual Maintenance Contract) We have technical supports staff working in every branch office that we have in 9 cities in India. This keeps us closer to our customers. And in time of need it makes us approachable to them • We work and strive to ensure that our customers receive best return on their investment our offerings • Our friendly sales and supports staff are very well versed with the technology and mechanical engineering industry. We will always be keen to assist companies in their engineering initiatives to help them achieve their desired objectives
- 22. Copyright DesignTech SystemsLtd. – not to be shared or distributed without permission Our Customer Service status quo • Our commitment to customer service can be best reflected in our survey results • In our annual customer feedback survey conducted every year, some strong and positive remarks that have emerged are: – More than 95% of our customers would like to work with us again – Our clients are extremely satisfied and happy with our timely customer service they received whenever they encountered any software/technology performance issues – Our clients are extremely happy with our software training structure and methodology – There is a strong consensus that our sales people do not just go with a mind set to make a hard sell and achieve their numbers. They understand customers’ requirements holistically and then suggest a solution that would best cater to their needs. – Overall, our clients feel they have got a best deal in terms of price and service – More than 95% of our customers would recommend us in their network
- 23. Visit our Websitewww.designtechsys.com to view some of the customer appreciation letters that we have received for our service. Also feel free to download some of the case studies which illustrate how companies are gaining competitive edge by leveraging the potential and capabilities of latest technologies in product design and development; and what they have to say about DesignTech support Appreciation from Customers is a pointer to our service
- 24. Copyright DesignTech SystemsLtd. – not to be shared or distributed without permission We stand by our commitment • We are committed to serving our customers with utmost honesty, integrity and sincerity • And we are confident, that having worked with us, our customers will see value and worth in our technology and engineering services portfolio offerings • We are also confident that working with us will be a delightful experience for the companies. Thank you
Editor's Notes
- #21 Customers before self – Customers are most important to us Service before sale - we give service more importance than just the hard sale in which numbers matter more than customer satisfaction and for which you might sale them things they don’t really need and at overblown prices Solution before profit - we want to sale a ‘solution’ to the customers which will address all their needs. We want them to derive best returns on their investment. That matters to us more than our won profits. Coz one unhappy customers cold also mean a beginning of downfall for us. Coz then he will give our negative feedback to other people, and will definitely not come back to us again whenever the need arises
- #23 We know we will eventually achieve the numbers if the clients are happy