Designing for Trust in an Era of Self-Validating Facts: Keynote UX in the City Manchester

•

1 like•5,175 views

Consumers and citizens alike turn inward for the truth. By designing for empowerment, the smartest organisations meet them there. We’ll explore why trust in the old guard has fallen apart - and then examine how today’s smartest companies and institutions rebuild trust by bolstering their customers’ knowledge. We’ll dig into examples from the public and private sector to ask: how do brands develop rapport when audiences let emotion cloud logic? What happens when cultural predisposition affects public safety? And how do voice and vulnerability go beyond buzzwords and into broader corporate strategy? You’ll see how to use tactics of design and content to empower users. The same tactics can work across industries, scale and audience. You’ll uncover a play-by-play approach to educating and empowering consumers and citizens alike - and learn how to operationalise vulnerability through design that rebuilds hope itself. Keynote presented at UX in the City Manchester, #UXCityMCR, on March 14, 2019, in Manchester UK.

DESIGNING FOR TRUST
IN AN ERA OF SELF-VALIDATING FACTS
Margot Bloomstein | @mbloomstein
UX in the City Manchester | #UXCityMCR
March 14, 2019

What do we look for in magic mirrors?
©Cayuga Productions and CBS

3 • #UXCityMCR • @mbloomstein
We look to see ourselves.
We look to see the truth.
We hope the images coincide.
3 • #UXCityMCR • @mbloomstein

4 • #UXCityMCR • @mbloomstein4 • #aeasea • @mbloomstein
Internal truths trump external facts

5 • #UXCityMCR • @mbloomstein
This is our problem now.
5 • #UXCityMCR • @mbloomstein

Rudy Giuliani, August 15, 2016, Youngstown Ohio Trump Foreign Policy Speech

7 • #UXCityMCR • @mbloomstein
©Victoria Jones/PA; https://www.theguardian.com/politics/2016/jun/29/leave-donor-plans-new-party-to-replace-ukip-without-farage

©Scott Olson Getty Images; from Fox Business with Neil Cavuto interview

©Scott Olson Getty Images; excerpt from August 15, 2016 foreign policy speech

13 • #UXCityMCR • @mbloomstein
©Sam Morrison / www.presidentflopflops.com

Inconsistency erodes our ability to evaluate and trust.
14 • #UXCityMCR • @mbloomstein

Insert gut check cycle image
Coached skepticism, false equivalency, rampant air quotes
©Fox News

16 • #UXCityMCR • @mbloomstein
Bill Kovach and Tom Rosenstiel, Blur: How to Know What’s True in the Age of Information Overload. Bloomsbury, New York, 2010, p. 45

17 • #UXCityMCR • @mbloomstein
Bill Kovach and Tom Rosenstiel, Blur: How to Know What’s True in the Age of Information Overload. Bloomsbury, New York, 2010, p. 47

18 • #UXCityMCR • @mbloomstein
Do we get comfortable in our faith,
or confidently test our beliefs through education?
18 • #UXCityMCR • @mbloomstein

19 • #UXCityMCR • @mbloomstein
expertise

20 • #UXCityMCR • @mbloomstein
expertise → homophily

21 • #UXCityMCR • @mbloomstein
expertise → homophily → narcissism

22 • #UXCityMCR • @mbloomstein
63% of the general population finds it difficult
to differentiate between real and fake news.
Source: 2018 Edelman Trust Barometer

23 • #UXCityMCR • @mbloomstein
Only 48% of Americans say they believe
climate change is mostly due to human
activity.
Source: Pew Research Center “The Politics of Climate”

24 • #UXCityMCR • @mbloomstein
Only 40% of Americans say they have
a “great deal of confidence” in science.
Source: AP-NORC Center study Confidence in Institutions: Trends in Americans’Attitudes toward Government, Media, and Business

26 • #UXCityMCR • @mbloomstein
Inconsistency undermines trust—
externally and internally.

27 • #UXCityMCR • @mbloomstein
Does this information align
with my viewpoint?

ValidationDeliberation
30 • #UXCityMCR • @mbloomstein

Courage in our
convictions
Belief
31 • #UXCityMCR • @mbloomstein

Courage in our
convictions
Belief
32 • #UXCityMCR • @mbloomstein

“Feels right” empirical fact
>
33 • #UXCityMCR • @mbloomstein

34 • #UXCityMCR • @mbloomstein
©Jana Birchum for The Austin Chronicle; from March 12, 2017 panel Good Night and Good Luck: Media in Election Years at SXSW

35 • #UXCityMCR • @mbloomstein
How we form our beliefs affects our reality
more than what we already believe
35 • #UXCityMCR • @mbloomstein

36 • #UXCityMCR • @mbloomstein
Cultural predisposition > confirmation bias
Vaccine hesitancy study source: Smith, David, Katie Attwell, and Paul Ward. “The Unhealthy Other”: How Vaccine Rejecting Parents
Construct the Vaccinating Mainstream, Vaccine Volume 36, Issue 12, March 14, 2018, p. 1621 – 1626.
36 • #UXCityMCR • @mbloomstein

37 • #UXCityMCR • @mbloomstein
Empowerment reflects and rebuilds trust

38 • #UXCityMCR • @mbloomstein
Voice
Volume
Vulnerability

42 • #UXCityMCR • @mbloomstein
Voice
Volume

46 • #UXCityMCR • @mbloomstein
Users can appreciate slow experiences.
they’re engaged,
anticipating,
creating memories.

49 • #UXCityMCR • @mbloomstein
Courage in our
convictions
Empirical
proof
49 • #UXCityMCR • @mbloomstein

52 • #UXCityMCR • @mbloomstein
Voice
Volume
Vulnerability

56 • #UXCityMCR • @mbloomstein
COOK’S ILLUSTRATED EXAMPLE

57 • #UXCityMCR • @mbloomstein
COOK’S ILLUSTRATED EXAMPLE

58 • #UXCityMCR • @mbloomstein
ADD OUTSIDE YOUR BUBBLE

59 • #UXCityMCR • @mbloomstein
A consistent and accessible voice,
appropriate volume for the context, and
humanizing vulnerability together
empower users to build their confidence—
and regain their trust.

60 • #UXCityMCR • @mbloomstein
Do we live in a post-fact era?

61 • #UXCityMCR • @mbloomstein
Do we live in a post-fact era?
When was the fact era?

63 • #UXCityMCR • @mbloomstein
Design won’t save the world—
but it may make it more worth saving.

Margot Bloomstein
@mbloomstein
margot@appropriateinc.com
All this and more: slideshare.net/mbloomstein
→ TRUSTWORTHY BOOK COMING SOON 
THANK YOU

How do you earn the trust of your customers, readers, and fans when facts are out—and what “feels right” wins? Mass media and our most cynical memes say we live in a post-fact era. That idea undermines any marketing that promotes ideas, products, services, or politician… and it tracks with trends in social media: our customers turned away from experts and big brands to let “people like us” influence choices instead. But we’re popping those filter bubbles. Now consumers turn inward for the truth—and by embracing vulnerability and designing for empowerment, the smartest organizations meet them there. Drawing on lessons from America’s Test Kitchen, Crutchfield, GOV.UK, and Volkswagen, discover tactics of content strategy and design to foster trust, build rapport, and increase loyalty by learning to “prototype in public" and lean into vulnerability, using voice to strengthen your base, and determine the right volume for your users' goals.

Designing trust in an era of self-validating facts at Fluxible 2018

Margot Bloomstein

Mass media and our most cynical memes say we live in a post-fact era. If that’s the case, who can we trust — and how do we invest our trust? We used to seek experts as arbiters of reality, but then looked to “people like us” whether we were picking a restaurant, planning a vacation, or clicking on a trending news item. But as our filter bubbles burst, consumers and citizens alike began to turn inward for the truth — and by designing for empowerment, the smartest organizations meet them there. In this exploration of some of today’s most engaging brands, content strategist Margot Bloomstein draws on two decades of personal experience building trust into companies, their websites, and their broader messaging. Author of Content Strategy at Work and the forthcoming Trustworthy, she explores why trust in the old guard has fallen apart — and then presents how today’s smartest companies and institutions rebuild trust by building and bolstering the knowledge of their customers. We’ll dig into examples from America’s Test Kitchen, Volkswagen, Crutchfield, GOV.UK, and other organizations of the public and private sector to ask: How do brands develop rapport when audiences let emotion cloud logic? What happens when cultural predisposition affects public safety? And how do voice and vulnerability go beyond buzzwords and into broader corporate strategy? You’ll see how design and content come together to empower users — and how the same tactics can work across industries, scale, and audience. You’ll uncover a play-by-play approach to educating and empowering consumers and citizens alike — and learn how thoughtful design and content can rebuild our sense of trust itself. Presented by Margot Bloomstein at Fluxible 2018, #fluxible2018, on September 23, 2018, in Kitchener-Waterloo, Ontario Canada.

Empowerment in an era of self-validating facts at World IA Day Boston

Margot Bloomstein

As we wrangle with the focus of World IA Day, "IA for good," we should start by asking: what does it mean to be good in the context of IA, user experience, content strategy, and design? In this post-fact era, does the truth matter--and does good matter? It does--not in how we shift our loyalties, but in how our users shift their instincts. Inconsistency affects us and destroys trust--in brands, governments, wisdom, and ourselves. The most good IA can do is to empower the impact of our users. Design is a force multiplier and we can fuel that good. Keynote at World IA Day Boston, #WIADBOS, #WIAD18, February 24, 2018, in Cambridge MA.

How not to run a social media campaign

João Romão

Auto forumSmart Graphics World

Alliance 2017 - Creative Ways to Fundraise

Sparkrock

Gillian Muessing - Local-Social-Mobile: The Power Triumvirate of 2010

auexpo Conference

Transforming Retail into Me-Tail - #MLUK14

dotmailer

dotmailer's presentation for Magento Live UK 2014 - delivered by Jonny Dixon (Global eCommerce Channel Relationship Manager) & Ben Staveley (Head of eCommerce). This presentation looked at how Magento merchants and marketers alike should stop simply considering their email lists as simple data points, but as real humans with real emotional investments. By harnessing magento behavioral data and automation, marketers can build up real-life buyer personas and focus on developing real relationships with their customers. For notes and additional context, check out www.dotmailer.com/blog or www.dotmailer.com/event

Ditch the Label is one of the largest anti-bullying charities in the world. Each month, thousands of young people are supported by the charity online through pioneering support programs. The charity recently collaborated with Brandwatch to conduct a piece of research to better understand the landscape of abusive language and discourse around prejudice and bullying on social media, in addition to developing a greater understanding of masculinity constructs. In this talk, DTL's CEO Liam Hackett and Brandwatch Research Manager Ed Crook will discuss their approach to the research, share some key findings and talk about the impact they had on the important work done by the charity.

Direct Mail Faulkner 5.27.08

Majority Strategies

Social Media for NonProfits

Chris Sietsema

B3 Seminar: Integrating SEO and PPC to win the First Moment of Truth - Stephe...

Branded3

Winning the Zero Moment of Truth is the only organic search strategy that exists in 2014. The accepted advertising model of Stimulus to Shelf – you buying an ad to a customer buying your product – now relies on pay-per-click advertising…unless you do the work in between. If you want to ignore the Zero Moment of Truth – the research phase of the journey to purchase – you need the Cheat Sheet that Adwords provides. But users will research, and your competitors are undercutting you. This talk explores how content strategy is not only essential to rank naturally, but will increase conversions from paid search too.

Content Marketing That Wins: Making Brands, Readers AND Google Happy

Cramer-Krasselt

Remember when a content marketing plan might have consisted of a single blog post a week? With consumers constantly bombarded with news and content via an ever-expanding array of media and social platforms, brands have been pressed into a “content arms race” that has them posting to blogs, Twitter, Facebook, Google+, Vine, Instagram, Pinterest, etc. every single day. They’re even using automated content creation and curation platforms to feed the beast and stay at the top of search rankings. But how much of this activity actually serves a brand’s business goals? Or truly engages consumers? During this session, Cramer-Krasselt search, social and content strategists Nick Papagiannis, Steve Radick and Scott Smith offer an integrated perspective and concrete tips to escape this numbers game and instead create high-quality content that reinforces your brand, delivers value to your customers and meets the needs of the mighty search engine.

"The Great Hack" Review: How Your Data Became a Commodity

LUMINATIVE MEDIA/PROJECT COUNSEL MEDIA GROUP

#Boxed saves time campaign draft (1)

d80schild

How to Create a (More Human) Brand ...and Better Marketing Experience

Kathy Klotz-Guest

Votesocialmediakesisco

VotesocialmediaHannah Doolin

Tamil nadu-political-parties FB Presence Week of March 8

Venkataraghavan Srinivasan

TN Political Parties FB March22_week

Venkataraghavan Srinivasan

Designing for Trust at design monat graz

Margot Bloomstein

Mass media and our most cynical memes say that we live in a post-fact era. So who can we trust and how do our users use their trust? Expert opinions are a thing of the past, and we prefer user reviews written by "people like us", whether we select a restaurant or scan a newsfeed. But when the filter bubbles burst, consumers and citizens alike turn back inside to find the truth. Through designs that "empower", the smartest organizations meet them right there. We need to empower and empower our audience to gain their trust, not the other way around, and only through tactical decisions about content and design, empowerment can be initiated. Margot Bloomstein presents examples from a variety of industries and shows in detail how to deal with unexpected problems in the consumption of information. Learn how language, volume, and vulnerabilities can influence your design and content strategy to win the trust of your users. It asks the difficult questions, such as "How can brands build a harmonious bond when the logic of their audience is overshadowed by their emotions? Can one "design around" cultural dispositions to improve public safety? And how do your voice and vulnerability stand out against mere buzz words and penetrate into a broader business strategy? Presented at design monat Graz, #designmonatgraz2019, in Graz Austria in conjunction with FH | Joanneum by Margot Bloomstein, @mbloomstein. (c) 2019 Margot Bloomstein.

Designing for Trust in an Uncertain World at An Event Apart Seattle

Margot Bloomstein

We must empower our audiences to earn their trust—not the other way around—and our tactical choices in content and design can fuel empowerment. Margot will walk you through examples from retail, publishing, government, and other industries to detail what you can do to meet unprecedented problems in information consumption. Learn how voice, volume, and vulnerability can inform your design and content strategy to earn the trust of your users. We'll ask the tough questions: How do brands develop rapport when audiences let emotion cloud logic? Can you design around cultural predisposition to improve public safety? And how do voice and vulnerability go beyond buzzwords and into broader corporate strategy? Learn how these questions can drive design choices in organizations of any size and industry—and discover how your choices can empower users and rebuild our very sense of trust itself. Presented by Margot Bloomstein, @mbloomstein, at An Event Apart Seattle, #aeasea on March 4, 2019.

Rebuilding Trust: Validate users by starting where they are at Confab 2019

Margot Bloomstein

Before we engage users with products, interfaces, and content, we need their trust. Trust is waning today; users disregard traditional sources of expertise and bring skepticism to even innocuous interface copy. Can you blame them? Popular media, politicians, and big-name brands are gaslighting, talking down, and talking too much about themselves. Let’s do better: Exploring examples from insurance, consumer goods, and online education, you’ll see how the right content validates audience beliefs and life experience to move them forward. Margot will go deeper into themes she first brought to Confab last year to unpack tactics of style and tone that use vulnerability to foster trust, educate audiences—and ultimately reinvigorate brands. Discover the key changes in diction (beyond just mirroring your audience’s vocabulary) you can make to invite users in to your brand, as champions rather than consumers. Learn how content that asks questions, exposes process, and loses the polish can build goodwill and engender greater faith from your audience. Gain practical examples of how—and why—to talk about mistakes, challenges, and screwups with your audience while ensuring Legal remains your biggest fan. ‍ Presented at Confab 2019, #confab2019, by Margot Bloomstein on April 25, 2019, in lovely Minneapolis.

Fostering Trust in Your Brand and Beyond at Rosenfeld Enterprise Experience

Margot Bloomstein

Thursday March 12 • 11am-12pm ET • convert to your time zone here Join the call via this Zoom videoconference link: https://zoom.us/j/120101278 or dial one of the following numbers and log in with meeting ID 120 101 278: +1 646 558 8656 US (New York) / +1 669 900 6833 US (San Jose) / find your local number ________________________________________ Topic We must empower our audiences to earn their trust—not the other way around—and our tactical choices in content and design can fuel empowerment. Margot Bloomstein will walk you through examples from retail, publishing, government, and other industries to detail what you can do to meet unprecedented problems in information consumption. Learn how voice, volume, and vulnerability can inform your design and content strategy to earn the trust of your users. Let’s address the tough questions: How do brands develop rapport when audiences let emotion cloud logic? Is there a place for vulnerability in corporate strategy? And what’s the role of command and control consistency in the creative work of a corporate enterprise? Learn how these questions can drive design choices in organizations of any size and industry—and discover how your choices can empower users and rebuild our very sense of trust across society itself. Presented in a Rosenfeld Media Enterprise Experience webinar March 12, 2020 by Margot Bloomstein.

Designing for Trust in an Uncertain World An Event Apart DC

Margot Bloomstein

To regain their trust, we must empower our users. Expert opinions are a thing of the past; we favor user reviews from “people like us” whether we're planning a meal or prioritizing a newsfeed. But as our filter bubbles burst, consumers and citizens alike turn inward for the truth. By designing for empowerment, the smartest organizations meet them there. In an age of cynicism, we can design for trust: our tactical choices in content and design can fuel empowerment. Examples from the FBI, Mailchimp, NIH, GOV.UK, and America's Test Kitchen demonstrate what you can do to meet unprecedented problems in information consumption. Focusing on voice, volume, and vulnerability can inform your design and content strategy to earn the trust of your users and rebuild our very sense of trust itself. Presented by Margot Bloomstein, @mbloomstein, at An Event Apart Washington DC, #aeadc, on July 29, 2019.

Content Marketing That Wins: Making Brands, Readers AND Google Happy

Steve Radick

From Social Media Week Chicago 2013: Remember when a content marketing plan might have consisted of a single blog post a week? With consumers constantly bombarded with news and content via an ever-expanding array of media and social platforms, brands have been pressed into a “content arms race” that has them posting to blogs, Twitter, Facebook, Google+, Vine, Instagram, Pinterest, etc. every single day. They’re even using automated content creation and curation platforms to feed the beast and stay at the top of search rankings. But how much of this activity actually serves a brand’s business goals? Or truly engages consumers?

Big Data's Real Promise: Work Smarter, Not Harder By Britney Muller

Search Marketing Expo - SMX

Developing a KO Response to Post-Truth and Fake News

David Clarke

Analysis of post-truth and fake news issues and discussion of causes, effects and solutions. These issues have both societal and technological causes – they are some of the unintended consequences of the information age. I hope you will join me in a discussion about these issues. How can we build a society that is open-minded, fact-loving and search savvy? How can we encourage our leaders, businesses and institutions to protect and promote truthfulness as a core value?

Disrupting Academic Publishing

Brian Hole

What's hot

#CROWDSOURCESM4

bmlussen

Client Case Study: Ditch The Label - Doing More With Social

Brandwatch

Direct Mail Faulkner 5.27.08

Majority Strategies

Social Media for NonProfits

Chris Sietsema

B3 Seminar: Integrating SEO and PPC to win the First Moment of Truth - Stephe...

Branded3

Content Marketing That Wins: Making Brands, Readers AND Google Happy

Cramer-Krasselt

"The Great Hack" Review: How Your Data Became a Commodity

LUMINATIVE MEDIA/PROJECT COUNSEL MEDIA GROUP

#Boxed saves time campaign draft (1)

d80schild

How to Create a (More Human) Brand ...and Better Marketing Experience

Kathy Klotz-Guest

Votesocialmediakesisco

VotesocialmediaHannah Doolin

Tamil nadu-political-parties FB Presence Week of March 8

Venkataraghavan Srinivasan

TN Political Parties FB March22_week

Venkataraghavan Srinivasan

What's hot (13)

#CROWDSOURCESM4

Client Case Study: Ditch The Label - Doing More With Social

Direct Mail Faulkner 5.27.08

Social Media for NonProfits

B3 Seminar: Integrating SEO and PPC to win the First Moment of Truth - Stephe...

Content Marketing That Wins: Making Brands, Readers AND Google Happy

"The Great Hack" Review: How Your Data Became a Commodity

#Boxed saves time campaign draft (1)

How to Create a (More Human) Brand ...and Better Marketing Experience

Votesocialmedia

Tamil nadu-political-parties FB Presence Week of March 8

TN Political Parties FB March22_week

Similar to Designing for Trust in an Era of Self-Validating Facts: Keynote UX in the City Manchester

Designing for Trust at design monat graz

Margot Bloomstein

Designing for Trust in an Uncertain World at An Event Apart Seattle

Margot Bloomstein

Rebuilding Trust: Validate users by starting where they are at Confab 2019

Margot Bloomstein

Fostering Trust in Your Brand and Beyond at Rosenfeld Enterprise Experience

Margot Bloomstein

Designing for Trust in an Uncertain World An Event Apart DC

Margot Bloomstein

Content Marketing That Wins: Making Brands, Readers AND Google Happy

Steve Radick

Big Data's Real Promise: Work Smarter, Not Harder By Britney Muller

Search Marketing Expo - SMX

Developing a KO Response to Post-Truth and Fake News

David Clarke

Disrupting Academic Publishing

Brian Hole

UGA Marketing 3000 slides - no videos

Jamil "Jim" Elayan

Truth is dead. How should brands respond?

Chris Deary

From Brexit to Trump, 2016 saw seismic shifts in our social, economic, political and cultural landscapes. With algorithms serving up fake news and self-selecting social media feeds enabling tunnel-vision perceptions of the world, technology played a central role in creating this new reality. The rise of chatbots and other machine-assisted forms of communication will only continue to alter our ability to distinguish fact from fiction. How should brands adapt to this new reality?

Savant eCommerce Amsterdam Jeroen Vinkesteijn def

Jeroen Vinkesteijn

SMWNYC 2017 - GOOD / Craft & Commerce - Social Action In A Post-Trump World

Social Media Week

How to Update Your Social Media Marketing Strategy for 2021

Julia Campbell

Learn How to Adjust Your Social Media Marketing Strategy for your nonprofit after a tumultuous 2020! The COVID-19 pandemic, the election, and racial justice protests of 2020 have upended the entire nonprofit landscape. It is no longer business as usual for nonprofit fundraisers. With all the noise on social media, physical distancing, and serious ethical considerations clouding the platforms, how can we continue to reach our audiences and spread our messages online? In this webinar, nonprofit social media experts Julia Campbell and Susu Wong will review important shifts in the social media landscape that nonprofits need to understand; discuss ways to stay relevant on social media in times of uncertainty; and provide a framework for your 2021 social media marketing strategy. Julia Campbell was recently named one of the 25 most influential nonprofit thought leaders and one of the seven nonprofit thought leaders to follow on Twitter during the coronavirus crisis. Julia Campbell is on a mission to make the digital world a better place. She is the author of two books, a mom of two kids, and a Returned Peace Corps Volunteer. Her passion is to get organizations and change makers to stop spinning their wheels and start getting real results using digital tools. You can check out her thoughts and ideas at www.jcsocialmarketing.com/blog. Susu Wong is the Founder and Principal of Tomo360, a digital marketing agency that helps businesses and nonprofits with their websites, graphic design, social media and email marketing, SEO and more! Using her diverse business experience, Susu and the Tomo360 team have successfully helped hundreds of clients to fulfill their digital marketing needs. Susu has a unique combination of marketing, business, and technical experience that provides a well-rounded advantage to her clients. She is also a Co-Founder of Women Accelerators, a nonprofit organization that is passionate about promoting the advancement of women.

Improving Emergency Response Capability Using e-Mutual Aid and Social Media

Caroline Milligan

Nov 2016 ~ Comms Connect Melbourne (Australia) Conference. This presentation outlined the core elements to improve digital communications capability and capacity, as it applies to emergency management and law enforcement. Caroline shared her operational experience using e-Mutual Aid and social media to enhance situational awareness and support operational decision-making, as well as potential applications and challenges. Case studies and lessons learned were shared during this session, as it applies to how open-source intelligence (OSINT) can and is currently being used for situational awareness and also investigations in public safety by global agencies and organisations.

IHRSA 2013 Summit For A Healthier America

Bryan K. O'Rourke

Unlocking Emerging Multicultural Markets

Monique Woodard

Keynote: Transforming Your Brand Into a Trusted Source at OmnichannelX

Margot Bloomstein

Mass media and our most cynical memes say we live in a post-fact era. Who can we trust—and how do our users invest their trust? Without addressing those challenges, marketing falls flat. Expert opinions are a thing of the past; we favor user reviews from “people like us” whether we’re planning a meal or prioritizing a newsfeed. But as our filter bubbles burst, consumers and citizens alike turn inward for the truth. By designing for empowerment, the smartest organizations meet them there. Empower your audience to earn their trust. Presenting a new strategy for content and design that addresses empowerment, Margot will share examples from retail, publishing, government, and other industries to detail what you can do to meet unprecedented problems in information consumption. Learn how voice, volume, and vulnerability can inform your design and content strategy to earn the trust of your users, build their confidence, and strengthen your brand. Embracing a new strategy, your work can drive something even more important: hope. Delivered as a keynote to OmnichannelX 2020, #OmniXConf, in Amsterdam and virtually by Margot Bloomstein, @mbloomstein. (c) 2020 Margot Bloomstein.

How Great Content Feeds Great Social Media By Eric Enge

Marketing Land

How to Get Your Content in Front of the Right Audience

Jacquie Chakirelis

Similar to Designing for Trust in an Era of Self-Validating Facts: Keynote UX in the City Manchester (20)

Designing for Trust at design monat graz

Designing for Trust in an Uncertain World at An Event Apart Seattle

Rebuilding Trust: Validate users by starting where they are at Confab 2019

Fostering Trust in Your Brand and Beyond at Rosenfeld Enterprise Experience

Designing for Trust in an Uncertain World An Event Apart DC

Content Marketing That Wins: Making Brands, Readers AND Google Happy

Big Data's Real Promise: Work Smarter, Not Harder By Britney Muller

Developing a KO Response to Post-Truth and Fake News

Disrupting Academic Publishing

UGA Marketing 3000 slides - no videos

Truth is dead. How should brands respond?

Savant eCommerce Amsterdam Jeroen Vinkesteijn def

SMWNYC 2017 - GOOD / Craft & Commerce - Social Action In A Post-Trump World

How to Update Your Social Media Marketing Strategy for 2021

Improving Emergency Response Capability Using e-Mutual Aid and Social Media

IHRSA 2013 Summit For A Healthier America

Unlocking Emerging Multicultural Markets

Keynote: Transforming Your Brand Into a Trusted Source at OmnichannelX

How Great Content Feeds Great Social Media By Eric Enge

How to Get Your Content in Front of the Right Audience

More from Margot Bloomstein

Designing for Trust in an Uncertain World at An Event Apart San Francisco

Margot Bloomstein

Mass media and our most cynical memes say we live in a post-fact era. So who can we trust—and how do our users invest their trust? Expert opinions are a thing of the past; we favor user reviews from “people like us” whether we're planning a meal or prioritizing a newsfeed. But as our filter bubbles burst, consumers and citizens alike turn inward for the truth. By designing for empowerment, the smartest organizations meet them there. We must empower our audiences to earn their trust—not the other way around—and our tactical choices in content and design can fuel empowerment. Margot will walk you through examples from retail, publishing, government, and other industries to detail what you can do to meet unprecedented problems in information consumption. Learn how voice, volume, and vulnerability can inform your design and content strategy to earn the trust of your users. We'll ask the tough questions: How do brands develop rapport when audiences let emotion cloud logic? Can you design around cultural predisposition to improve public safety? And how do voice and vulnerability go beyond buzzwords and into broader corporate strategy? Learn how these questions can drive design choices in organizations of any size and industry—and discover how your choices can empower users and rebuild our very sense of trust itself. Presented at An Event Apart San Francisco, #aeasf, on December 9, 2019 by Margot Bloomstein

How to Embrace Pace with Content Strategy for Slow Experiences

Margot Bloomstein

Fast and efficient may rule the web, but efficient experiences aren’t always effective, for many reasons. Instead, try slowing down your customers to improve learning and advance their journey. Fast-to-publish and quick-to-sell can lead to low lifetime value, shopping cart abandonment, returned merchandise—and understandably unhappy reviews. Attend this session, and learn how to craft appropriately-paced customer experiences that allow the time and space for discovery, customer confidence, and insights that last long after the conversion. The secrets live in how you craft copy and prioritize content types to move customers forward wisely, to enjoy the journey mile after mile. Presented at Content Marketing Conference 2018, #CMC18, in Boston, May 3, 2018

Content Strategy for Slow Experiences at Generate NYC 2018

Margot Bloomstein

Online experiences can be fast, efficient, easy, orderly—and sometimes, that's all wrong! Users click to confirm too soon, confuse important details, or miss key features in product descriptions. Efficient isn't always effective. Not all experiences need to be fast to be functional. In fact, some of the most memorable and profitable engagements are slow and messy... and that’s just right. By designing for pace, we can intentionally help users focus on details and gain confidence in their choices. We can also encourage their sense of discovery and help them build stronger memories. Not all experiences need to be slower, but content strategy can help identify and support these outliers of user experience. Look to REI, Target, Fidelity, Patagonia, Disney, and others for lessons you can apply to aid learning, retention, and user satisfaction. Help your audience soak up the journey or just engage with more certainty, all by design. Presented by Margot Bloomstein at Generate 2018, #generateconf, on April 27, 2018, in New York City.

Brand-Driven Content Strategy: Creating a Message Architecture Workshop at Co...

Margot Bloomstein

Brand-driven content strategy complements user-centered design, and this workshop will help you get up to speed on why and how to implement it. We’ll conduct a hands-on exercise to prioritize communication goals and develop a message architecture—ideal whether you maintain content for the Web, mobile apps, social media, or offline experiences. From there, you’ll learn how to use a message architecture as the metric against which to measure content in a qualitative content audit. Then carry it into governance: We’ll explore the impact of a message architecture on editorial style guidelines and an editorial calendar—and see how that foundation can improve efficiency and client satisfaction throughout your projects. Discover how a brand-attributes card sort can help you identify potential pitfalls and points of disagreement while you improve organizational alignment through entire engagements. Trying to manage scope creep? What about seagulling stakeholders? And what content matters most, anyhow? These questions and other challenges drive content strategy, and the business issues beyond it. What if you need to empower a team, wrangle a client, and rally everyone around a common vocabulary for your primary navigation? No matter your title, it’s time to embrace content strategy, starting with the message architecture. Learn how to establish a hierarchy of communication goals with a hands-on exercise and the right questions to ask along the way to minimize distracting, off-brand features, like the blog no one has time to update. Discover how to bring brand-driven thinking through subsequent activities, like the content audit and content model. Explore the impact of the message architecture on “rubber meets the road” details in style, tone, and diction. Gain additional tools to keep your projects on track, on time, and on budget. Presented as a workshop at Confab Central, #ConfabCentral, in Minneapolis, June 7, 2017.

Driving Your Product's Content Strategy with a Message Architecture at UX Lon...

Margot Bloomstein

Brand-driven content strategy complements user-centred design to use prioritised communication goals to focus new features, content types, and the workflow to create and maintain them. In this workshop, you’ll get up to speed on the philosophy, questions, tools, and exercises to implement brand-driven content strategy. We’ll use BrandSort™ to conduct a hands-on exercise to prioritise communication goals and develop a message architecture—ideal whether you maintain content for the web, mobile apps, social media, offline experiences, or any imagined output of your CMS. Eager for more efficient engagements? You’ll discover how a brand attributes card sort can help you identify potential pitfalls and points of disagreement while you improve organisational alignment. Then we’ll discuss the content opportunities a gap analysis can reveal when we use the message architecture as a metric of quality in a content audit. Join this workshop to build out your content strategy toolkit: Learn how—and why—to establish a hierarchy of communication goals in a message architecture with the hands-on BrandSort exercise. Discuss the right questions to ask—and how to ask them—to minimise distracting, off-brand features, like the blog no one has time to update. Gain additional tools to keep your projects on track, on time, and on budget Presented at UX London in London, #UXLondon, on May 24, 2017.

Communicating in an Era of Self-Validating Facts at SXSW

Margot Bloomstein

The 2016 US presidential election revealed a post-fact culture. Previously, catching someone in a lie could sully their name, derail a campaign, or decimate a brand—ask Gary Hart, Richard Nixon, and former governor and Appalachian Trail enthusiast Mark Sanford. Today, lies matter less… not to brands, but to their audiences. Emotion replaces logic. So how do you develop rapport when your audience tests proof points against their own convictions? Can mass media validate fact if “truthiness” trumps truth? Can you harness opposing perspectives without ceding to false equivalency? Most importantly, we’ll discuss how to empower audiences to embrace the courage of their convictions on your behalf. Presented at SXSW in Austin, #sxsw and #factstalk, on March 14, 2017.

Behind Your Back: How Other Industries Talk About Higher Ed at ConfabEDU 2016

Margot Bloomstein

Long before you target prospective students, they’re forming opinions, narrowing options, and determining costs… without talking to you. They’re hearing other voices—and what those voices say may surprise you. Today, organizations like Peterson’s, Sallie Mae, and College Confidential help students vet schools and determine budgets, conversations previous generations had with guidance counselors and college recruiters. Discover how publishers and financial institutions are earning trust through new choices in content types, calls to action, and partner investments. As higher education draws scrutiny for cost and relevance, it’s time to learn from adjacent industries and reframe the conversation from your own institution. Learn how students gain confidence in their choices as they navigate the application and aid processes. Discover what prospects look for when determining what resources deserve their time, attention, and trust. Uncover how partners can strengthen your brand in the topics students value—especially when they don’t want to hear about those topics from you. Presented at Confab Higher Ed 2016, #ConfabEDU, in Philadelphia November 15, 2016.

Brand-driven Content Strategy: Developing a Message Architecture workshop at ...

Margot Bloomstein

Brand-driven content strategy complements user-centered design, and this workshop will help you get up to speed on the philosophy, questions, tools, and exercises to implement it. We’ll conduct a hands-on exercise to prioritize communication goals and develop a message architecture—ideal whether you maintain content for the Web, mobile apps, social media, or offline experiences. Eager for more efficient engagements? You’ll also discover how a brand-attributes card sort can help you identify potential pitfalls and points of disagreement while you improve organizational alignment. Then use this foundation to conduct a qualitative and quantitative content audit. We’ll discuss the content opportunities a gap analysis can reveal when we use the message architecture as a metric of quality. Trying to manage scope creep? What about seagulling stakeholders? And what content matters most, anyhow? These questions and other challenges drive content strategy, and the business issues beyond it. What if you need to empower a team, wrangle a client, and rally everyone around a common vocabulary for your primary navigation? No matter your title, it’s time to embrace content strategy, starting with the message architecture. Join this workshop to build out your content strategy toolkit: Learn how—and why—to establish a hierarchy of communication goals in a message architecture with a hands-on exercise Discuss the right questions to ask—and how to ask them—to minimize distracting, off-brand features, like the blog no one has time to update Gain additional tools to keep your projects on track, on time, and on budget

Content Strategy for an Era of Self-Validating Facts at CSsummit

Margot Bloomstein

The 2016 US presidential election reveals a post-fact culture. Previously, catching someone in a lie could sully their name, derail a campaign, or decimate a brand--ask Gary Hart, Richard Nixon, and former governor and Appalachian Trail enthusiast Mark Sanford. Today, lies matter less. Not to brands, but to their audiences. Emotion replaces logic. So how do you choose content types to develop rapport when your audience tests proof points against their convictions? Can mass media validate fact if "truthiness" trumps truth? Can you harness opposing perspectives without ceding to false equivalency? Most importantly, we'll discuss how to empower audiences to embrace the courage of their convictions on your behalf. Presented at the online Content Strategy Summit 2016, #CSsummit, August 25, 2016.

Establishing a Brand-driven Message Architecture WebVisions NYC

Margot Bloomstein

Trying to manage scope creep? What about seagulling stakeholders? And what content matters most, anyhow? These questions and other challenges drive content strategy. If you’re a designer planning for content or a developer tailoring the CMS to specific content types, they’re your challenges, too. If you need to empower a team, wrangle a client, and rally everyone around a common vocabulary for your primary navigation, forget your title. It’s time to embrace content strategy, starting with the message architecture. Brand-driven content strategy complements user-centered design, and this workshop will help you get up to speed on the philosophy, questions, tools, and exercises to implement it. We’ll conduct a hands-on exercise to prioritize communication goals and develop a message architecture—ideal whether you design for the web, mobile apps, social media, or offline experiences. Then use this foundation to learn about a qualitative and quantitative content audit, content types, and editorial style guidelines. We’ll discuss the content opportunities a gap analysis reveals when we use the message architecture as a metric of quality. You’ll leave with the savvy and experience to bring brand-driven content strategy techniques and thinking into your own work. What you can expect: Learn how—and why—to establish a hierarchy of communication goals in a message architecture with a hands-on exercise Discuss the right questions to ask—and how to ask them—to minimize distracting, off-brand features, like the blog no one has time to update Use a content audit to evaluate content against the message architecture Gain additional tools to keep your projects on track, on time, and on budget Presented as a workshop at WebVisions NYC, April 7, 2016, at WebVisions in New York.

Jumpstarting content strategy with a message architecture at Converge2015

Margot Bloomstein

Trying to manage scope, stakeholders, and shifting priorities? Need to determine a consistent voice among multiple authors? Content strategy can help. Amid constrained resources, competing priorities, and a contributory culture, content strategy can help us focus and do less—but do what really matters. Margot will discuss how to empower communicators and rally everyone around a common vocabulary for use in print, traditional web communication, and social media. Presented at Converge 2015, #Converge2015, October 22, 2015 in New Orleans.

Expanding our expectations of "everyone" at Content Strategy Summit 2015

Margot Bloomstein

Content strategy both champions and makes possible the idea that "everyone is a publisher." New platforms and approaches to collaboration let us reframe the conversation beyond traditional book publishing. But with challenges to net neutrality and inconsistent network connectivity in the developing world, do we need to limit our definition of "everyone" to just the white and wealthy world and the more cutting-edge businesses it spawns? Maybe that's the case today, but today is the mirror of realism. The future is the undefined outcome of optimism—and we have many reasons to be optimistic. Looking at emerging examples from modern business culture, Silicon Valley investment strategies, and communication trends beyond the United States, Margot Bloomstein will map out challenges and opportunities for publishing in the coming decades. The author of Content Strategy at Work: Real-World Stories to Strengthen Every Interactive Project, Bloomstein will explore how content strategy will work in the future to aid the changing face of publishing. Who will practice it? Will power align with technology, quality, perspective, or a combination of all three? And how will we define "publishing," anyhow? Presented at Content Strategy Summit, #CSSummit, online, on September 22, 2015

Brand-driven Content Strategy: Developing a Message Architecture at Confab In...

Margot Bloomstein

Brand-driven content strategy complements user-centered design, and this workshop will help you get up to speed on the philosophy, questions, tools, and exercises to implement it. We’ll conduct a hands-on exercise to prioritize communication goals and develop a message architecture—ideal whether you maintain content for the Web, mobile apps, social media, or offline experiences. Eager for more efficient engagements? You’ll also discover how a brand-attributes card sort can help you identify potential pitfalls and points of disagreement while you improve organizational alignment. Then use this foundation to conduct a qualitative and quantitative content audit. We’ll discuss the content opportunities a gap analysis can reveal when we use the message architecture as a metric of quality. Trying to manage scope creep? What about seagulling stakeholders? And what content matters most, anyhow? These questions and other challenges drive content strategy, and the business issues beyond it. What if you need to empower a team, wrangle a client, and rally everyone around a common vocabulary for your primary navigation? No matter your title, it’s time to embrace content strategy, starting with the message architecture. Presented as a three-hour workshop at Confab Intensive, #ConfabINT, in Portland OR on August 31, 2015.

Content Strategy for Slow Experiences at Web Design Day

Margot Bloomstein

Online experiences can be fast, efficient, easy, orderly—and sometimes, that's a recipe for disaster. Users click confirm too soon, confuse important details, or miss a key feature in a product description. Efficient isn't always effective. Not all experiences need to be fast to be functional. In fact, some of the most memorable and profitable engagements are slow and messy... and that’s just right. By designing for pace, we can intentionally help users focus on details and gain confidence in their choices. We can also encourage their sense of discovery and help them build stronger memories. Not all experiences need to be slower, but content strategy can help identify and support these outliers of user experience. We’ll look at REI, Target, Patagonia, Disney, and others for lessons you can apply to aid learning, retention, and user satisfaction. Help your audience soak up the journey or just engage with more certainty, all with more deliberate content strategy. Presented at Web Design Day in Pittsburgh, #WDD2015, June 12, 2015.

Defining Our Profession Defining Ourselves at Confab

Margot Bloomstein

What’s in a name—and does it constrain or empower us? As “content strategy” evolves as an industry, so too do the areas of expertise that we individually offer and that our clients expect. Is this a problem, or an opportunity? Do you really have to do it all? Can we grapple with our terminology to broaden the profession without losing its relevance? And do we run the risk of diluting the meaning? Looking at examples in a variety of industries, we’ll discuss the responsibility and opportunity in how we define our industry and the areas of specialty it can comprise. Delivered at Confab Central, #ConfabMN, May 22, 2015.

Content strategy for Slow Experiences at HowLive15

Margot Bloomstein

Online experiences can be fast, efficient and easy—but sometimes, that’s all wrong! Users click Buy too soon, miss important details or don’t find content that aids conversion. Efficient isn’t always effective and fast isn’t always functional. In fact, some of the most memorable web engagements employ “slow content strategy” with design considerations and content types that aid stickiness and retention. Margot Bloomstein will lead you through examples from a range of industries to see how you can manage—and slow—the pace at which users move through your website designs to create experiences that aid learning, fuel anticipation and create memories.

Knowing Yourself Amid Constraints NowWhat15

Margot Bloomstein

Arm yourself with personas, research, and KPIs. Look out at data you’re chasing. Then look in. What do you see? We spawn sites, create content, and chase new platforms without always knowing why. To keep up with competitors? To keep up with users? We know them better than we know ourselves, then burn resources racing toward questionable destinations and burn out in the process. That’s where content strategy can help. We’ll discuss forging a path from where you are and who you are. Learn how to allot constrained resources and engage your audience. Eager to reach them? To know them, first know yourself. Presented as keynote at Now What 2015, #NowWhat15, April 30, 2015, in Sioux Falls SD.

Content strategy for deliberate discovery at CongresCM

Margot Bloomstein

Online experiences can be fast, easy, and orderly—and sometimes, that’s all wrong for both users and brands. Not all websites need to be efficient to be effective. Some of the most memorable and profitable web experiences help users slow down, engage in discovery, and learn by doing. Brands like IKEA use “slow content strategy” to encourage discovery and create a new level of brand engagement. Other companies such as outdoor specialist Patagonia and investment bank Fidelity use content types and editorial styles to help customers focus. Content strategist and author Margot Bloomstein explains how such a slow content strategy can pack a target audience for the brand and thus propel customer engagement to new heights. Presented at Congres Content Marketing & Webredactie, #congresCM on November 20, 2014 in Utrecht, the Netherlands.

UX Futures: Publishing and Expanding Our Expectations of Everyone

Margot Bloomstein

Content strategy champions and makes possible the idea that “everyone is a publisher.” But with challenges to net neutrality and inconsistent network connectivity in the developing world, do we need to limit our definition of “everyone” to just the white and wealthy world and the more cutting edge businesses it spawns? Maybe that’s the case today, but today is the mirror of realism. The future is the undefined outcome of optimism—and we have many reasons to be optimistic. Looking at emerging examples from modern business culture, Silicon Valley investment strategies, and communication trends beyond the United States, Margot Bloomstein will map out challenges and opportunities for publishing in the coming decades. The author of Content Strategy at Work: Real-world Stories to Strengthen Every Interactive Project, Bloomstein will explore how content strategy will work in the future to aid the changing face of publishing. Who will practice it? Will power align with technology, quality, perspective, or a combination of all three? And how will we define “publishing,” anyhow? Presented November 5, 2014 as part of the UX Futures Summit.

Content Strategy for Slow Experiences at LevelUpCon

Margot Bloomstein

More from Margot Bloomstein (20)

Designing for Trust in an Uncertain World at An Event Apart San Francisco

How to Embrace Pace with Content Strategy for Slow Experiences

Content Strategy for Slow Experiences at Generate NYC 2018

Brand-Driven Content Strategy: Creating a Message Architecture Workshop at Co...

Driving Your Product's Content Strategy with a Message Architecture at UX Lon...

Communicating in an Era of Self-Validating Facts at SXSW

Behind Your Back: How Other Industries Talk About Higher Ed at ConfabEDU 2016

Brand-driven Content Strategy: Developing a Message Architecture workshop at ...

Content Strategy for an Era of Self-Validating Facts at CSsummit

Establishing a Brand-driven Message Architecture WebVisions NYC

Jumpstarting content strategy with a message architecture at Converge2015

Expanding our expectations of "everyone" at Content Strategy Summit 2015

Brand-driven Content Strategy: Developing a Message Architecture at Confab In...

Content Strategy for Slow Experiences at Web Design Day

Defining Our Profession Defining Ourselves at Confab

Content strategy for Slow Experiences at HowLive15

Knowing Yourself Amid Constraints NowWhat15

Content strategy for deliberate discovery at CongresCM

UX Futures: Publishing and Expanding Our Expectations of Everyone

Content Strategy for Slow Experiences at LevelUpCon

Recently uploaded

Timeless Principles of Good Design

Carolina de Bartolo

PORTFOLIO FABIANA VILLANI ARCHITECTURE.pdf

fabianavillanib

Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.

一比一原版(NCL毕业证书)纽卡斯尔大学毕业证成绩单如何办理

7sd8fier

学校原件一模一样【微信：6496090 】【(NCL毕业证书)纽卡斯尔大学毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才办理(NCL毕业证书)纽卡斯尔大学毕业证【微信：6496090 】外观非常简单，由纸质材料制成，上面印有校徽、校名、毕业生姓名、专业等信息。办理(NCL毕业证书)纽卡斯尔大学毕业证【微信：6496090 】格式相对统一，各专业都有相应的模板。通常包括以下部分：校徽：象征着学校的荣誉和传承。校名:学校英文全称授予学位：本部分将注明获得的具体学位名称。毕业生姓名：这是最重要的信息之一，标志着该证书是由特定人员获得的。颁发日期：这是毕业正式生效的时间，也代表着毕业生学业的结束。其他信息：根据不同的专业和学位，可能会有一些特定的信息或章节。办理(NCL毕业证书)纽卡斯尔大学毕业证【微信：6496090 】价值很高，需要妥善保管。一般来说，应放置在安全、干燥、防潮的地方，避免长时间暴露在阳光下。如需使用，最好使用复印件而不是原件，以免丢失。综上所述，办理(NCL毕业证书)纽卡斯尔大学毕业证【微信：6496090 】是证明身份和学历的高价值文件。外观简单庄重，格式统一，包括重要的个人信息和发布日期。对持有人来说，妥善保管是非常重要的。

20 slides of research movie and artists .pdf

ameli25062005

UNIT V ACTIONS AND COMMANDS, FORMS AND CONTROLS.pptx

GOWSIKRAJA PALANISAMY

Storytelling For The Web: Integrate Storytelling in your Design Process

Chiara Aliotta

一比一原版(UW毕业证)西雅图华盛顿大学毕业证如何办理

kecekev

UW毕业证学历书【微信95270640】做UW文凭、办UW文凭、买UW文凭Q微信95270640买办国外文凭UW毕业证买学历咨询/代办美国毕业证成绩单文凭、办澳洲文凭毕业证、办加拿大大学毕业证文凭英国毕业证学历认证-毕业证文凭成绩单、假文凭假毕业证假学历书制作仿制、改成绩、教育部学历学位认证、毕业证、成绩单、文凭、UW学历文凭、UW假学位证书、毕业证文凭、、文凭毕业证、毕业证认证、留服认证、使馆认证、使馆证明、使馆留学回国人员证明、留学生认证、学历认证、文凭认证、学位认证 (诚招代理)办理国外高校毕业证成绩单文凭学位证,真实使馆公证（留学回国人员证明）真实留信网认证国外学历学位认证雅思代考国外学校代申请名校保录开请假条改GPA改成绩ID卡 1.高仿业务:【本科硕士】毕业证,成绩单（GPA修改）,学历认证（教育部认证）,大学Offer,,ID,留信认证,使馆认证,雅思,语言证书等高仿类证书； 2.认证服务: 学历认证（教育部认证）,大使馆认证（回国人员证明）,留信认证（可查有编号证书）,大学保录取,雅思保分成绩单。 3.技术服务：钢印水印烫金激光防伪凹凸版设计印刷激凸温感光标底纹镭射速度快。办理西雅图华盛顿大学西雅图华盛顿大学毕业证假文凭流程： 1客户提供办理信息：姓名生日专业学位毕业时间等（如信息不确定可以咨询顾问：我们有专业老师帮你查询）； 2开始安排制作毕业证成绩单电子图； 3毕业证成绩单电子版做好以后发送给您确认； 4毕业证成绩单电子版您确认信息无误之后安排制作成品； 5成品做好拍照或者视频给您确认； 6快递给客户（国内顺丰国外DHLUPS等快读邮寄） -办理真实使馆公证（即留学回国人员证明） -办理各国各大学文凭（世界名校一对一专业服务,可全程监控跟踪进度） -全套服务：毕业证成绩单真实使馆公证真实教育部认证。让您回国发展信心十足！（详情请加一下文凭顾问+微信:95270640）欢迎咨询！实伙伴平时山娃上学阿黑也摇头晃脑地跟去暑假用不着上学阿黑更是天天围着山娃转山娃上山除了察看埋下的野兽铁夹子看护早上逐上山的大黄牛外也觅着采草药摘红菇积攒起来拿到镇上卖山娃知道母亲身体不好家里盖新房也欠了不少钱总想趁假期赚点钱在校寄宿时用不着老向爷爷奶奶要盛夏的乡村仍旧清凉清清爽爽的山娃也过得自由自在不知为啥山娃总情不自禁地思念起城里的父亲每年暑假瞅见远乡近邻的小伙伴都争先恐后地往城里跑山娃就更思片

Book Formatting: Quality Control Checks for Designers

Confidence Ago

This presentation was made to help designers who work in publishing houses or format books for printing ensure quality. Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish. It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it. So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.

一比一原版(Glasgow毕业证书)格拉斯哥大学毕业证成绩单如何办理

n0tivyq

原件一模一样【微信：6496090 】【(Glasgow毕业证书)格拉斯哥大学毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理

h7j5io0

原件一模一样【微信：6496090 】【(Bolton毕业证书)博尔顿大学毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

一比一原版(UNUK毕业证书)诺丁汉大学毕业证如何办理

7sd8fier

学校原件一模一样【微信：6496090 】【(UNUK毕业证书)诺丁汉大学毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才办理(UNUK毕业证书)诺丁汉大学毕业证【微信：6496090 】外观非常简单，由纸质材料制成，上面印有校徽、校名、毕业生姓名、专业等信息。办理(UNUK毕业证书)诺丁汉大学毕业证【微信：6496090 】格式相对统一，各专业都有相应的模板。通常包括以下部分：校徽：象征着学校的荣誉和传承。校名:学校英文全称授予学位：本部分将注明获得的具体学位名称。毕业生姓名：这是最重要的信息之一，标志着该证书是由特定人员获得的。颁发日期：这是毕业正式生效的时间，也代表着毕业生学业的结束。其他信息：根据不同的专业和学位，可能会有一些特定的信息或章节。办理(UNUK毕业证书)诺丁汉大学毕业证【微信：6496090 】价值很高，需要妥善保管。一般来说，应放置在安全、干燥、防潮的地方，避免长时间暴露在阳光下。如需使用，最好使用复印件而不是原件，以免丢失。综上所述，办理(UNUK毕业证书)诺丁汉大学毕业证【微信：6496090 】是证明身份和学历的高价值文件。外观简单庄重，格式统一，包括重要的个人信息和发布日期。对持有人来说，妥善保管是非常重要的。

一比一原版(CITY毕业证书)谢菲尔德哈勒姆大学毕业证如何办理

9a93xvy

学校原件一模一样【微信：6496090 】【(CITY毕业证书)谢菲尔德哈勒姆大学毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才办理(CITY毕业证书)谢菲尔德哈勒姆大学毕业证【微信：6496090 】外观非常简单，由纸质材料制成，上面印有校徽、校名、毕业生姓名、专业等信息。办理(CITY毕业证书)谢菲尔德哈勒姆大学毕业证【微信：6496090 】格式相对统一，各专业都有相应的模板。通常包括以下部分：校徽：象征着学校的荣誉和传承。校名:学校英文全称授予学位：本部分将注明获得的具体学位名称。毕业生姓名：这是最重要的信息之一，标志着该证书是由特定人员获得的。颁发日期：这是毕业正式生效的时间，也代表着毕业生学业的结束。其他信息：根据不同的专业和学位，可能会有一些特定的信息或章节。办理(CITY毕业证书)谢菲尔德哈勒姆大学毕业证【微信：6496090 】价值很高，需要妥善保管。一般来说，应放置在安全、干燥、防潮的地方，避免长时间暴露在阳光下。如需使用，最好使用复印件而不是原件，以免丢失。综上所述，办理(CITY毕业证书)谢菲尔德哈勒姆大学毕业证【微信：6496090 】是证明身份和学历的高价值文件。外观简单庄重，格式统一，包括重要的个人信息和发布日期。对持有人来说，妥善保管是非常重要的。

Connect Conference 2022: Passive House - Economic and Environmental Solution...

TE Studio

Passive House: The Economic and Environmental Solution for Sustainable Real Estate. Lecture by Tim Eian of TE Studio Passive House Design in November 2022 in Minneapolis. - The Built Environment - Let's imagine the perfect building - The Passive House standard - Why Passive House targets - Clean Energy Plans?! - How does Passive House compare and fit in? - The business case for Passive House real estate - Tools to quantify the value of Passive House - What can I do? - Resources

一比一原版(Columbia毕业证)哥伦比亚大学毕业证如何办理

asuzyq

Columbia毕业证offer【微信95270640】☀《哥伦比亚大学毕业证购买》Q微信95270640《Columbia毕业证文凭补》文凭、本科、硕士、研究生学历都可以做,留信认证的作用： 1：该专业认证可证明留学生真实留学身份。 2：同时对留学生所学专业等级给予评定。 3：国家专业人才认证中心颁发入库证书 4：这个入网证书并且可以归档到地方 5：凡是获得留信网入网的信息将会逐步更新到个人身份内，将在网内查询个人身份证信息后，同步读取人才网入库信息。 6：个人职称评审加20分。 7：个人信誉贷款加10分。 8：在国家人才网主办的全国网络招聘大会中纳入资料，供国家500强等高端企业选择人才《文凭Columbia毕业证书原版制作Columbia成绩单》仿制Columbia毕业证成绩单哥伦比亚大学学位证书pdf电子图》。办国外哥伦比亚大学哥伦比亚大学毕业证录取书教育部学历学位认证留信认证大使馆认证留学回国人员证明修改成绩单信封申请学校offer录取通知书在读证明offer letter。快速办理高仿国外毕业证成绩单： 1哥伦比亚大学毕业证+成绩单+留学回国人员证明+教育部学历认证（全套留学回国必备证明材料给父母及亲朋好友一份完美交代）; 2雅思成绩单托福成绩单OFFER在读证明等留学相关材料（申请学校转学甚至是申请工签都可以用到）。 3.毕业证 #成绩单等全套材料从防伪到印刷从水印到钢印烫金高精仿度跟学校原版100%相同。专业服务请勿犹豫联系我！联系人微信号：95270640诚招代理：本公司诚聘当地代理人员如果你有业余时间有兴趣就请联系我们。国外哥伦比亚大学哥伦比亚大学毕业证录取书办理过程： 1客户提供办理信息：姓名生日专业学位毕业时间等（如信息不确定可以咨询顾问：我们有专业老师帮你查询）； 2开始安排制作毕业证成绩单电子图； 3毕业证成绩单电子版做好以后发送给您确认； 4毕业证成绩单电子版您确认信息无误之后安排制作成品； 5成品做好拍照或者视频给您确认； 6快递给客户（国内顺丰国外DHLUPS等快读邮寄）。我们的亲人生我养我的父母您们的年迈的苍老换来了我们新一代的新鲜与活力无论我们在哪里父母对我们的爱和思念为我们的生命增加了光彩给予我们自由追求的力量生活的力量我们也不忘感恩正因为这股感恩的线牵着我们使我们在一年的结束时刻义无反顾的踏上了回家的旅途人们常说父母恩最难回报愿我能以当年爸爸妈妈对待小时候的我们那样耐心温柔地对待我将渐渐老去的父母体谅他们以反哺之心奉敬父母以感恩之心孝顺父母哪怕只为父母换洗的

Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...

Mansi Shah

Design Thinking Design thinking Design thinking

cy0krjxt

https://www.google.com/maps/d/view?mid=1deXTRaa0CGg1QvFHlnVvmlnp4FPtZ10&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1BHv3gx5ZJJH3inU343hkNLpPQCv6KPo&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1AfH4_M3zoT6_s93ASy0CeE8jovcHgik&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=19QktXHVSUwDqMFK3CcLocgXQ6bPz5b8&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1w11lKJgVGX6rOP4J7J1PCJie86IWQVM&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1kVcrH9p-f2MJdJ6voQGvC1P35jx-QZ8&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=149RlyyVXCaY65ql-dLC2eZ1fsP01JN8&vomp=1&cid=mp&cv=RgEAcd5aUzg.en. https://www.google.com/maps/d/view?mid=1jtRQWjvBCrEFjsvsEIDLcLy-VAyeVHY&vomp=1&cid=mp&cv=RgEAcd5aUzg.en. https://www.google.com/maps/d/view?mid=1L5nx5uSpbzk3VDdxpuIX8TzOM2ZUA4E&vomp=1&cid=mp&cv=RgEAcd5aUzg.en. https://www.google.com/maps/d/view?mid=1L5nx5uSpbzk3VDdxpuIX8TzOM2ZUA4E&vomp=1&cid=mp&cv=RgEAcd5aUzg.en. https://www.google.com/maps/d/view?mid=1SudZO_xD1NsTUsnvMCZtPgAHMpZCIaI&ll=22.39653737546966%2C114.10949749999997&z=12 https://www.google.com/maps/d/view?mid=1xl8SHD1eLjf4PbIhmeodTYJF4dPX4oo&ll=22.39653737546966%2C114.10949749999997&z=12 https://www.google.com/maps/d/view?mid=1LikThZPD8S6wG37Lnt1VWYWjBZ4IL_0&ll=22.39653737546966%2C114.10949749999997&z=12 https://www.google.com/maps/d/view?mid=1xl8SHD1eLjf4PbIhmeodTYJF4dPX4oo&ll=22.39653737546966%2C114.10949749999997&z=12 https://www.google.com/maps/d/view?mid=149RlyyVXCaY65ql-dLC2eZ1fsP01JN8&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1m72ggtGeWoLJnHpU_3f7LZ-HUQv2Mzk&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1F2NYKICN0Wb27ewNUsrV2BB18wvP7GQ&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1eKeVRSRhyfqRrG0F9kQiD5yp0cGt4WQ&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1g6bB3w3qRleJoX2Psz1zPggAUxwnCdU&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1sGPo5jqk_loy-a1es93BLxTKvRXmxt4&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1vaAt-Vy9I85rMukOc65MQmt3SoNBpNQ&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1r62eAttQMFxuaZeIVC_YF_aqPADXnf8&ll=22.396537375469673%2C114.10949749999997&z=11

一比一原版(毕业证)长崎大学毕业证成绩单如何办理

taqyed

一模一样【q/微:1954292140】【(毕业证)长崎大学毕业证成绩单Offer】【q/微:1954292140】（留信学历认证永久存档查询）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。【业务选择办理准则】一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【q/微:1954292140】文凭即可二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【q/微:1954292140】即可三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才 → 【关于价格问题（保证一手价格）我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子我给客户的都是第一手的代理价格，因为我想坦诚对待大家不想跟大家在价格方面浪费时间对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！

Borys Sutkowski portfolio interior design

boryssutkowski

一比一原版(BU毕业证书)伯恩茅斯大学毕业证成绩单如何办理

h7j5io0

原件一模一样【微信：6496090 】【(BU毕业证书)伯恩茅斯大学毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

Top Israeli Products and Brands - Plan it israel.pdf

PlanitIsrael

Recently uploaded (20)

Timeless Principles of Good Design

PORTFOLIO FABIANA VILLANI ARCHITECTURE.pdf

一比一原版(NCL毕业证书)纽卡斯尔大学毕业证成绩单如何办理

20 slides of research movie and artists .pdf

UNIT V ACTIONS AND COMMANDS, FORMS AND CONTROLS.pptx

Storytelling For The Web: Integrate Storytelling in your Design Process

一比一原版(UW毕业证)西雅图华盛顿大学毕业证如何办理

Book Formatting: Quality Control Checks for Designers

一比一原版(Glasgow毕业证书)格拉斯哥大学毕业证成绩单如何办理

一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理

一比一原版(UNUK毕业证书)诺丁汉大学毕业证如何办理

一比一原版(CITY毕业证书)谢菲尔德哈勒姆大学毕业证如何办理

Connect Conference 2022: Passive House - Economic and Environmental Solution...

一比一原版(Columbia毕业证)哥伦比亚大学毕业证如何办理

Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...

Design Thinking Design thinking Design thinking

一比一原版(毕业证)长崎大学毕业证成绩单如何办理

Borys Sutkowski portfolio interior design

一比一原版(BU毕业证书)伯恩茅斯大学毕业证成绩单如何办理

Top Israeli Products and Brands - Plan it israel.pdf

Designing for Trust in an Era of Self-Validating Facts: Keynote UX in the City Manchester

1. DESIGNING FOR TRUST IN AN ERA OF SELF-VALIDATING FACTS Margot Bloomstein | @mbloomstein UX in the City Manchester | #UXCityMCR March 14, 2019

3. 3 • #UXCityMCR • @mbloomstein We look to see ourselves. We look to see the truth. We hope the images coincide. 3 • #UXCityMCR • @mbloomstein

4. 4 • #UXCityMCR • @mbloomstein4 • #aeasea • @mbloomstein Internal truths trump external facts

5. 5 • #UXCityMCR • @mbloomstein This is our problem now. 5 • #UXCityMCR • @mbloomstein

6. Rudy Giuliani, August 15, 2016, Youngstown Ohio Trump Foreign Policy Speech

7. 7 • #UXCityMCR • @mbloomstein ©Victoria Jones/PA; https://www.theguardian.com/politics/2016/jun/29/leave-donor-plans-new-party-to-replace-ukip-without-farage

12. 12 • #UXCityMCR • @mbloomstein

14. Inconsistency erodes our ability to evaluate and trust. 14 • #UXCityMCR • @mbloomstein

16. 16 • #UXCityMCR • @mbloomstein Bill Kovach and Tom Rosenstiel, Blur: How to Know What’s True in the Age of Information Overload. Bloomsbury, New York, 2010, p. 45

17. 17 • #UXCityMCR • @mbloomstein Bill Kovach and Tom Rosenstiel, Blur: How to Know What’s True in the Age of Information Overload. Bloomsbury, New York, 2010, p. 47

18. 18 • #UXCityMCR • @mbloomstein Do we get comfortable in our faith, or confidently test our beliefs through education? 18 • #UXCityMCR • @mbloomstein

19. 19 • #UXCityMCR • @mbloomstein expertise

20. 20 • #UXCityMCR • @mbloomstein expertise → homophily

21. 21 • #UXCityMCR • @mbloomstein expertise → homophily → narcissism

22. 22 • #UXCityMCR • @mbloomstein 63% of the general population finds it difficult to differentiate between real and fake news. Source: 2018 Edelman Trust Barometer

23. 23 • #UXCityMCR • @mbloomstein Only 48% of Americans say they believe climate change is mostly due to human activity. Source: Pew Research Center “The Politics of Climate”

24. 24 • #UXCityMCR • @mbloomstein Only 40% of Americans say they have a “great deal of confidence” in science. Source: AP-NORC Center study Confidence in Institutions: Trends in Americans’Attitudes toward Government, Media, and Business

25. (cc) xkcd, riffing on xkcd.com/208

26. 26 • #UXCityMCR • @mbloomstein Inconsistency undermines trust— externally and internally.

27. 27 • #UXCityMCR • @mbloomstein Does this information align with my viewpoint?

28. 28 • #UXCityMCR • @mbloomstein Do I feel good about this brand?

29. 29 • #UXCityMCR • @mbloomstein Does this brand make me feel good about myself?

30. ValidationDeliberation 30 • #UXCityMCR • @mbloomstein

31. Courage in our convictions Belief 31 • #UXCityMCR • @mbloomstein

32. Courage in our convictions Belief 32 • #UXCityMCR • @mbloomstein

33. “Feels right” empirical fact > 33 • #UXCityMCR • @mbloomstein

34. 34 • #UXCityMCR • @mbloomstein ©Jana Birchum for The Austin Chronicle; from March 12, 2017 panel Good Night and Good Luck: Media in Election Years at SXSW

35. 35 • #UXCityMCR • @mbloomstein How we form our beliefs affects our reality more than what we already believe 35 • #UXCityMCR • @mbloomstein

36. 36 • #UXCityMCR • @mbloomstein Cultural predisposition > confirmation bias Vaccine hesitancy study source: Smith, David, Katie Attwell, and Paul Ward. “The Unhealthy Other”: How Vaccine Rejecting Parents Construct the Vaccinating Mainstream, Vaccine Volume 36, Issue 12, March 14, 2018, p. 1621 – 1626. 36 • #UXCityMCR • @mbloomstein

37. 37 • #UXCityMCR • @mbloomstein Empowerment reflects and rebuilds trust

38. 38 • #UXCityMCR • @mbloomstein Voice Volume Vulnerability

39. 39 • #UXCityMCR • @mbloomstein Voice

40.

41. 41 • #UXCityMCR • @mbloomstein

42. 42 • #UXCityMCR • @mbloomstein Voice Volume

43. 43 • #UXCityMCR • @mbloomstein

44. 44 • #UXCityMCR • @mbloomstein

45. 45 • #UXCityMCR • @mbloomstein

46. 46 • #UXCityMCR • @mbloomstein Users can appreciate slow experiences. they’re engaged, anticipating, creating memories.

47. 47 • #UXCityMCR • @mbloomstein

48. 48 • #UXCityMCR • @mbloomstein

49. 49 • #UXCityMCR • @mbloomstein Courage in our convictions Empirical proof 49 • #UXCityMCR • @mbloomstein

50. 50 • #UXCityMCR • @mbloomstein

52. 52 • #UXCityMCR • @mbloomstein Voice Volume Vulnerability

53. COOK’S ILLUSTRATED EXAMPLE

54.

55. COOK’S ILLUSTRATED EXAMPLE

56. 56 • #UXCityMCR • @mbloomstein COOK’S ILLUSTRATED EXAMPLE

57. 57 • #UXCityMCR • @mbloomstein COOK’S ILLUSTRATED EXAMPLE

58. 58 • #UXCityMCR • @mbloomstein ADD OUTSIDE YOUR BUBBLE

59. 59 • #UXCityMCR • @mbloomstein A consistent and accessible voice, appropriate volume for the context, and humanizing vulnerability together empower users to build their confidence— and regain their trust.

60. 60 • #UXCityMCR • @mbloomstein Do we live in a post-fact era?

61. 61 • #UXCityMCR • @mbloomstein Do we live in a post-fact era? When was the fact era?

63. 63 • #UXCityMCR • @mbloomstein Design won’t save the world— but it may make it more worth saving.

64. Margot Bloomstein @mbloomstein margot@appropriateinc.com All this and more: slideshare.net/mbloomstein → TRUSTWORTHY BOOK COMING SOON  THANK YOU

Designing for Trust in an Era of Self-Validating Facts: Keynote UX in the City Manchester

Recommended

Recommended

More Related Content

What's hot

What's hot (13)

Similar to Designing for Trust in an Era of Self-Validating Facts: Keynote UX in the City Manchester

Similar to Designing for Trust in an Era of Self-Validating Facts: Keynote UX in the City Manchester (20)

More from Margot Bloomstein

More from Margot Bloomstein (20)

Recently uploaded

Recently uploaded (20)

Designing for Trust in an Era of Self-Validating Facts: Keynote UX in the City Manchester