9. DESIGNTHINKINGIS
THEANTIDOTETO
"We have a problem, let's meet
and brainstorm solutions.
"We have this technology,
what can we use it for"
"Our competitors launched X,
How can we do X better"
10. WHATIS
DESIGNTHINKING?
“Design thinking is a human-centered &
Collaborative approach to innovation and
problem solving that is creative practical and
iterative."
Tim Brown - CEO of IDEO
18. HOWTOREACHAPOINTOFVIEW
CAPTURE WHAT WAS SAID ON POST-ITS
ANALYZE AND LOOK FOR MEANING
LOOK FOR PATTERNS AND THEMES
02
03
04
TELL STORIES ABOUT WHAT SURPRISED YOU, WHAT
YOU LEARNED AND FOUND INSPIRING
01
26. THE VALUE
PROPOSITION
What your product is.
The target customer.
The value you provide.
Why your product is
unique.
____________________is the________________(unique/what)
that allows___________(customer) to______________(value(s)).
27. Good: Google is the world’s largest (unique) search engine (what)
that allows internet users (customer) to find relevant information
(value) quickly (value) and easily (value).
Bad: Google uses a patented page-ranking algorithm to make
money through ad placement.
28. Good: Winners is the only (unique) department store (what) that
offers fashion conscious consumers (customer) the latest brand
names (value) for up to 60% off (value).
Bad: Winners is an off-price department store owned by TJK that
employers international sourcing and buying power.
29. HOWWELLDOYOUKNOWYOUR
CUSTOMERS?STARTWITHTHE
PERSONA.
Give a name, age, hometown, wants, needs and goals, favorite
websites/blogs, which help you better target your customers with
growth initiatives.
Can you give details about work, mobile phone use (brand, how
regularly they use their phone, for what purposes, etc)
Does he/she have a car? What kind?