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DermApp
Agenda
◉ Interview Insights
◉ Iterations
◉ Overview
◉ Prototype
2
Skincare Product Cycle
3
ID
Problem
Research
Solution
Finalize
Options
Settling
Testing
● Tired of
status quo
● Influence
● Bad
previous
experience
● Go to peers
● Go online
● Go to doctor
● ID products
● Feedback
● Observe
and track
effects
● Buy again
● Try different
product
● Remove
step entirely
4
Pain Points in Skincare Process
Is this product safe?
- Sources may be
sponsored. Unsure
of what info is
unbiased.
- Product packaging
contains minimal
information.
Which product do I try?
- What products
within my budget
would fix my
concern?
- Is this product good
for my skin type?
Is this product effective?
- Will I waste time
and money in this
product?
- Is this product
effective for other
people?
5
“
How might we ensure an unsure,
price-sensitive newcomer finds a
safe and effective product?
6
DermApp
An all-in-one app to make skincare less
overwhelming and more accessible.
7
Iterations
User-Driven Alterations
8
Adding Guest Mode
9
In-Class Feedback
- Allow individuals quick access to the app’s features without
creating a profile.
10
Adding Product Log
11
Interviewee Feedback
- Allow users to consistently track product usage and issues.
- If user has a bad reaction, they will document it & app will offer
feedback on reducing usage or removing product.
- Efficacy data from all users’ product logs funneled into the
product’s social proof reviews.
Adding Social Proof
No reviews. Aggregated
data
reviews.
Star-rated
reviews.
12
Initial idea. In-class
feedback.
Interviewee
feedback.
13
Key DermApp Features
Personalized Profile
Users can sign up & complete a
short profile to list their
preferences and allergens.
Product feedback will be cross
referenced against their profile.
Guest Mode
Users can “quickstart” the app
& get access to all our
resources, plus Safety Scanner.
Product feedback will not be
personalized.
Educational
App offers science-backed
resources to learn about
skincare ingredients &
products in an easy to digest
manner, leaving users feeling
confident in their knowledge.
14
Safety Scanner ®
Users scan a product’s barcode
and have access to safety and
efficacy information,
aggregated from all users.
Product Log
Users log reactions to their
skincare routine. If abnormal
reaction occurs, app analyzes
product usage and offer
recommendations.
Forum
Moderated forums allow users
to discuss skincare topics. Data
from the product log is linked
to reviews here.
Prototype
Click Here
15
Any questions ?
Thanks!
16

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DermApp Case Study.pdf

  • 2. Agenda ◉ Interview Insights ◉ Iterations ◉ Overview ◉ Prototype 2
  • 3. Skincare Product Cycle 3 ID Problem Research Solution Finalize Options Settling Testing ● Tired of status quo ● Influence ● Bad previous experience ● Go to peers ● Go online ● Go to doctor ● ID products ● Feedback ● Observe and track effects ● Buy again ● Try different product ● Remove step entirely
  • 4. 4
  • 5. Pain Points in Skincare Process Is this product safe? - Sources may be sponsored. Unsure of what info is unbiased. - Product packaging contains minimal information. Which product do I try? - What products within my budget would fix my concern? - Is this product good for my skin type? Is this product effective? - Will I waste time and money in this product? - Is this product effective for other people? 5
  • 6. “ How might we ensure an unsure, price-sensitive newcomer finds a safe and effective product? 6
  • 7. DermApp An all-in-one app to make skincare less overwhelming and more accessible. 7
  • 9. Adding Guest Mode 9 In-Class Feedback - Allow individuals quick access to the app’s features without creating a profile.
  • 10. 10
  • 11. Adding Product Log 11 Interviewee Feedback - Allow users to consistently track product usage and issues. - If user has a bad reaction, they will document it & app will offer feedback on reducing usage or removing product. - Efficacy data from all users’ product logs funneled into the product’s social proof reviews.
  • 12. Adding Social Proof No reviews. Aggregated data reviews. Star-rated reviews. 12 Initial idea. In-class feedback. Interviewee feedback.
  • 13. 13
  • 14. Key DermApp Features Personalized Profile Users can sign up & complete a short profile to list their preferences and allergens. Product feedback will be cross referenced against their profile. Guest Mode Users can “quickstart” the app & get access to all our resources, plus Safety Scanner. Product feedback will not be personalized. Educational App offers science-backed resources to learn about skincare ingredients & products in an easy to digest manner, leaving users feeling confident in their knowledge. 14 Safety Scanner ® Users scan a product’s barcode and have access to safety and efficacy information, aggregated from all users. Product Log Users log reactions to their skincare routine. If abnormal reaction occurs, app analyzes product usage and offer recommendations. Forum Moderated forums allow users to discuss skincare topics. Data from the product log is linked to reviews here.