SlideShare a Scribd company logo
    ii
    Why do you have to drive all over
     town just to get three estimates to
           fix your stupid dent?
“Jeepers! You want how
much just to fix my
dinged door?”
In the year 2011
why on Earth wouldn’t
you use the Internet
to help you shop for
car repair?



Save TIME and MONEY with
With DentBetty, simply:

   1.  Upload a couple of photos of your car’s
       cosmetic damage.

   2.  Receive up to 7 competing estimates by
       email.

   3.  Select an estimate and schedule an
       appointment – from the comfort of your
       own home!
World’s #1 Virtual Hub
               for Cosmetic Repair Estimates
                         By Photo

                     “Internet Photo Estimates”
                                                            “Car Botox”
“Bodywork Bidding Marketplace”
                                   “It’s Telemedicine - for your car!”

      “Our mission: De-dent and delight!”
                                                  “Love Your Ride”



        DentBetty: The Online Leader in Car Cosmetics
I ncredible Convenience
      
 Best Prices
         
 
 Top Quality Service
    
Easy Lead Generation
   

 Blazing Fast Estimates
   
  
 Higher Customer
     
      Satisfaction



 Cost Effective Way to
   
 Embrace the Internet
More Customers!
Neutral, Fair Marketplace
           
        
   ompetition limited to 7 bids max (only 3 nearby)
          C

        
  re-Screened leads, inappropriate photo filters, spam
          P
        filtering, volume processing

        
 Leverage state of the art technologies across
           
        participants

        
 Marketing leadership. “Got Milk” for cosmetic repairs
           
        
   nline reputation repository & independent audit
          O

The Internet is here today – Consumers are demanding this convenience.
      DentBetty is a profitable way for shops to embrace progress.
    Total Collision Repair: $36 billion
    Paint and Body: $10 billion
    Cosmetic Repairs Only (out of pocket): $3-5 billion

    Fragmented:     --40,000 total shops
                    --85% family owned
                     --75% do < $1 million revenue
                     --Largest chain (Maaco) = 500 stores
    127 physical estimates/month/avg shop
    30 minutes to make a physical estimate
    Average ticket is $2,000
    240 million cars; average age = 9 years
      $500/year subscription fee
          * 10,000 shops
            = $5M/year


     (Point of reference: #3 Estimation software
     vendor CCC charges $500/month)
Transaction Fees   $10 - $50/win

Bettynet           $50k/month
Sponsorships
WWW                 On scale
Sponsorships
FBRS                  $7.95

E-Commerce           Various

Product A          $1,995 each

Product B           $89 each
    Average Repair Cost: Assume $1,000 on DB

    Value of a Lead:
         $1,000 @ 5%=> $50
        + $10 Estimated NPV of additional revenue


    => $60/user implied economic opportunity
Medium                      Acquisition cost/customer

Partnerships (insurance                 $0
companies, car washes,
automobile associations,
fleets, etc.)
Search engines                 Not yet implemented

SWAK campaigns                  $100 and declining

Traditional Media (radio,      Not yet implemented
print, TV)
Word of mouth, Press                    $0
    2011/2012 - - Phase 1: “EMBRACE”
         Refine & iterate launch services
         Build out channel to thousands of shops
         Grow consumer brand recognition
         Establish ongoing channel partnerships
         Modest revenue
         Angel cash burn: $2M over 18 months


    2012/2013 - - Phase 2: “EXTEND”
         Bolt-on products and services
         Multiply throughput
         Network effect => Geometric revenue growth
         Breakeven operating basis possible: June 2013
         VC Series A: scale up profitably
"DentBetty is easily something we could see becoming
very popular among car owners." (9/30/10)
2008
  Inception

  1st investor

  Prototype

  Build      2009
                 Launch: SF and Boston
                 99 shops in the network
                 Over 300 repair       2010
                  estimates
                                        •  V2 live in 4 major markets
                 Closed seed round        (Boston, SF, LA, NYC)
                  ($500K@$2.5M pre)
                                        •  133 shops
                                        •  888 repair estimates
                                        •  2 partners interested
                                        •  Premium version launched
                                        •  Modest revenue
RAMP UP
2011 Development Goals    2011 Market Milestones
  Brand scrub              BettyNet 1000: 50+

  Complete v3 & polish      shops in 20 major
                             markets
  Transaction ledgers
                            500 Referrers (25 in
  E-Commerce
                             each market)
  Sponsor module
                            72 Sponsors
  SudsNet
                            60 Car washes
  FBRS
                            20 B&E campaigns
  Mobile
                            Radio trials
  Prototype A or B
                            2 Partners signed
    Up to $2M raise at $5M pre-money valuation
    Use: Grow headcount to 10 FTE
               Roll-out Network and Profit Engine
               Complete requirements for Series A
    5 Year Path to 10x ROI:
            10,000 shops @ $2,000 per shop per year = $20M recurring
                   revenue; rapid growth rate & high margin
              3x multiple on Revenue = $60M
              Comparable: RepairPal post $4M Series A = $70M (11/10)
              Upside: Bolt-on revenue & 2nd category
    Exit Strategy
              Use cash flow to buyback stock, or sell to…
    Andrew Mann, Founder and CEO
    Alec Murray, President and COO
    Noel Vaughn, Lead Developer
     Jim Jordan, VP Business Development
     Paul Cicerone, VP Sales
    Thomas Christenson, Brand Evangelist

    Amy Lee, TAB & Oversight
    Kelly Wilson, TAB & Oversight
    Grant Erickson, Nuovations, Board
    David Goldenberg, VLP, Counsel
    Patricia Yee, Hall & Yee, Accounting
Mann: Seasoned Entrepreneur. Prior to founding           Jordan: Industry Leader. 30+ years automotive             Lee: UI/UX Guru. Lee is an independent software
DentBetty, Mann led NTH, a telemedicine project to       aftermarket experience, starting in Miracle Auto          developer who served as CTO of DentBetty during its
assist consumers with the early detection of cancer,     Painting & Body Repair’s marketing department in          early design and continues to play an active role in
and Common Object, a company that successfully           1977 and advancing to Vice President running both         resolving emergency technical issues as well as
built a massive heterogeneous database platform to       the marketing and business development                    architectural oversight on DentBetty’s Technology
enable collaborative ecommerce for millions of users.    departments while helping it to grow from 19              Advisory Board. She brings over 13 years of
He has also served in various public and private         company owned stores to a profitable 65 unit              experience as both a front-end and back-end
technology investment roles at Eureka Capital            franchisee chain with $90M in revenue. Jordan is          developer using technologies including Java, Ruby
Management LLC and Fidelity Management and               sought out for his extensive brick and mortar             on Rails, Perl, JavaScript and AJAX, jQuery and
Research. He earned a CFA in 1993 and is an honors       automotive aftermarket experience in national and         Prototype, MySQL and Oracle. She is a strong
graduate of Harvard College ’86.                         international franchising as well as regional local-      proponent of user-centered design. Her career has
                                                         store-marketing and advertising programs and              taken her from the large corporate atmosphere of
Murray: Professional Management. Formerly COO of         campaigns. Jordan also has extensive media                Cisco Systems to several startups in the Bay Area,
Century Capital Management, a Boston-based               publishing experience at Sunset Magazine and              most recently innovative photo database technology
manager of public and private equities, as Managing      monthly magazines Western Ski Time Magazine,              developer Xoopit that was acquired by Yahoo! in
Partner at W/F Investments, a private investment firm    Hudson Home Guides, and Colorado Magazine. His            2009. Lee earned her bachelor of Computer Science
that invests in early stage companies, and as a          1975 Sunset annual won the prestigious Maggie             degree from Santa Clara University
Director of Research at MFS Investment                   award.
Management, where he oversaw a team responsible                                                                    Wilson: Internet Performance Architect. Chief
for $8 billion of equity investments. Murray began his   Cicerone: Win-Win Relationship Builder. Cicerone          Software Architect and manager of the Vancouver
career in the equity research department at Fidelity     was responsible for developing strategic alliances        office of Currenex, a State Street Bank subsidiary
Management & Research Company. He holds an               and executing events with major corporations at Live      responsible for billions of dollars of real-time secure
MBA from the Amos Tuck School at Dartmouth.              Nation, formerly Clear Channel Entertainment and          currency exchange transactions. The system
                                                         Bill Graham Presents, the largest promoter and            personally developed by Wilson features a home-
                                                         producer of live events in the world. Blue-chip clients   grown message based distributed platform written in
Vaughn: Technology Maven. He is a veteran of early
                                                         that he sourced and closed included Microsoft, Cisco,     Java and backed by an Oracle database. His current
stage startups that have seen successful exits and
                                                         Electronic Arts, Activision, T-Mobile, Fast Company,      attention is on the architectural demands of high
boot-strapped profitability, and is experienced in
                                                         Nike and Nvidia. He is also appreciated for               performance production systems that require very
developing all aspects of immersive web applications.
                                                         successfully managing national consumer promotions        large scale service, immediate availability, and
Technologies he currently utilizes at DentBetty
                                                         and tours, special events, gala celebrations, and         complex support infrastructures.
include the Ruby on Rails framework, MySQL,
                                                         large-scale meetings and conferences. Cicerone’s
JavaScript, Apache, and various Linux distros. His
                                                         greatest joys are his wife and kids.                      Erickson: Consumer Product Designer. Principal and
past projects include front-end integration into Java-
based web applications for Nokia Siemens Networks,                                                                 founder of Nuovations, a development shop with
                                                         Christenson: The Art of the Brand. Mr. Christenson is     particular expertise in physical consumer products
development and project mangement for
                                                         a passionate musician and visual communication            and embedded systems. Erickson has previously
Brandid.asia, and Facebook application development       specialist. His creativity has been articulated through
for Animal Apps (acquired by Zynga). Vaughn earned                                                                 served as a senior engineer and project manager for
                                                         story-telling, music and flash animation and he is        Apple Computer, Inc. in Cupertino, CA, working on its
his B.S. In Biochemistry with Departmental Honors        recognized for his ability to transform a simple
from the University of Washington in Seattle, where                                                                mobile entertainment products, including both the
                                                         message into an emotional call to action. Christenson     iPod and iPhone lines. He has also served on
he worked in labs at Fred Hutchinson Cancer
                                                         graduated from St. Olaf College in 1989 with a B.A. in    software teams at Brocade, Sistina Software
Research Institute and the University of Washington      History. He has also served in management and
Medical School's Department of BioEngineering.                                                                     (acquired by Red Hat), Ciprico and Control Data
                                                         supporting roles both as a harbor master on Lake          Systems. Erickson holds both an MSEE and a BSEE
                                                         Michigan and as a scenic painter for feature films
                                                                                                                   Magna Cum Laude from the University of Minnesota.
                                                         from Fargo to Star Wars in the US and Australia.
    Video of auto body shop owner
    Video of consumer
Dentbettypdf20101223

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Dentbettypdf20101223

  • 1.   ii
  • 2.   Why do you have to drive all over town just to get three estimates to fix your stupid dent?
  • 3. “Jeepers! You want how much just to fix my dinged door?”
  • 4. In the year 2011 why on Earth wouldn’t you use the Internet to help you shop for car repair? Save TIME and MONEY with
  • 5. With DentBetty, simply: 1.  Upload a couple of photos of your car’s cosmetic damage. 2.  Receive up to 7 competing estimates by email. 3.  Select an estimate and schedule an appointment – from the comfort of your own home!
  • 6. World’s #1 Virtual Hub for Cosmetic Repair Estimates By Photo “Internet Photo Estimates” “Car Botox” “Bodywork Bidding Marketplace” “It’s Telemedicine - for your car!” “Our mission: De-dent and delight!” “Love Your Ride” DentBetty: The Online Leader in Car Cosmetics
  • 7. I ncredible Convenience Best Prices   Top Quality Service  
  • 8. Easy Lead Generation   Blazing Fast Estimates   Higher Customer   Satisfaction Cost Effective Way to   Embrace the Internet
  • 10. Neutral, Fair Marketplace     ompetition limited to 7 bids max (only 3 nearby) C  re-Screened leads, inappropriate photo filters, spam P filtering, volume processing Leverage state of the art technologies across   participants Marketing leadership. “Got Milk” for cosmetic repairs     nline reputation repository & independent audit O The Internet is here today – Consumers are demanding this convenience. DentBetty is a profitable way for shops to embrace progress.
  • 11.   Total Collision Repair: $36 billion   Paint and Body: $10 billion   Cosmetic Repairs Only (out of pocket): $3-5 billion   Fragmented: --40,000 total shops   --85% family owned --75% do < $1 million revenue --Largest chain (Maaco) = 500 stores   127 physical estimates/month/avg shop   30 minutes to make a physical estimate   Average ticket is $2,000   240 million cars; average age = 9 years
  • 12.
  • 13.   $500/year subscription fee   * 10,000 shops   = $5M/year   (Point of reference: #3 Estimation software vendor CCC charges $500/month)
  • 14. Transaction Fees $10 - $50/win Bettynet $50k/month Sponsorships WWW On scale Sponsorships FBRS $7.95 E-Commerce Various Product A $1,995 each Product B $89 each
  • 15.   Average Repair Cost: Assume $1,000 on DB   Value of a Lead: $1,000 @ 5%=> $50 + $10 Estimated NPV of additional revenue   => $60/user implied economic opportunity
  • 16. Medium Acquisition cost/customer Partnerships (insurance $0 companies, car washes, automobile associations, fleets, etc.) Search engines Not yet implemented SWAK campaigns $100 and declining Traditional Media (radio, Not yet implemented print, TV) Word of mouth, Press $0
  • 17.   2011/2012 - - Phase 1: “EMBRACE”   Refine & iterate launch services   Build out channel to thousands of shops   Grow consumer brand recognition   Establish ongoing channel partnerships   Modest revenue   Angel cash burn: $2M over 18 months   2012/2013 - - Phase 2: “EXTEND”   Bolt-on products and services   Multiply throughput   Network effect => Geometric revenue growth   Breakeven operating basis possible: June 2013   VC Series A: scale up profitably
  • 18.
  • 19. "DentBetty is easily something we could see becoming very popular among car owners." (9/30/10)
  • 20. 2008   Inception   1st investor   Prototype   Build 2009   Launch: SF and Boston   99 shops in the network   Over 300 repair 2010 estimates •  V2 live in 4 major markets   Closed seed round (Boston, SF, LA, NYC) ($500K@$2.5M pre) •  133 shops •  888 repair estimates •  2 partners interested •  Premium version launched •  Modest revenue
  • 21. RAMP UP 2011 Development Goals 2011 Market Milestones   Brand scrub   BettyNet 1000: 50+   Complete v3 & polish shops in 20 major markets   Transaction ledgers   500 Referrers (25 in   E-Commerce each market)   Sponsor module   72 Sponsors   SudsNet   60 Car washes   FBRS   20 B&E campaigns   Mobile   Radio trials   Prototype A or B   2 Partners signed
  • 22.   Up to $2M raise at $5M pre-money valuation   Use: Grow headcount to 10 FTE Roll-out Network and Profit Engine Complete requirements for Series A   5 Year Path to 10x ROI:   10,000 shops @ $2,000 per shop per year = $20M recurring   revenue; rapid growth rate & high margin   3x multiple on Revenue = $60M   Comparable: RepairPal post $4M Series A = $70M (11/10)   Upside: Bolt-on revenue & 2nd category   Exit Strategy   Use cash flow to buyback stock, or sell to…
  • 23.   Andrew Mann, Founder and CEO   Alec Murray, President and COO   Noel Vaughn, Lead Developer Jim Jordan, VP Business Development Paul Cicerone, VP Sales   Thomas Christenson, Brand Evangelist   Amy Lee, TAB & Oversight   Kelly Wilson, TAB & Oversight   Grant Erickson, Nuovations, Board   David Goldenberg, VLP, Counsel   Patricia Yee, Hall & Yee, Accounting
  • 24. Mann: Seasoned Entrepreneur. Prior to founding Jordan: Industry Leader. 30+ years automotive Lee: UI/UX Guru. Lee is an independent software DentBetty, Mann led NTH, a telemedicine project to aftermarket experience, starting in Miracle Auto developer who served as CTO of DentBetty during its assist consumers with the early detection of cancer, Painting & Body Repair’s marketing department in early design and continues to play an active role in and Common Object, a company that successfully 1977 and advancing to Vice President running both resolving emergency technical issues as well as built a massive heterogeneous database platform to the marketing and business development architectural oversight on DentBetty’s Technology enable collaborative ecommerce for millions of users. departments while helping it to grow from 19 Advisory Board. She brings over 13 years of He has also served in various public and private company owned stores to a profitable 65 unit experience as both a front-end and back-end technology investment roles at Eureka Capital franchisee chain with $90M in revenue. Jordan is developer using technologies including Java, Ruby Management LLC and Fidelity Management and sought out for his extensive brick and mortar on Rails, Perl, JavaScript and AJAX, jQuery and Research. He earned a CFA in 1993 and is an honors automotive aftermarket experience in national and Prototype, MySQL and Oracle. She is a strong graduate of Harvard College ’86. international franchising as well as regional local- proponent of user-centered design. Her career has store-marketing and advertising programs and taken her from the large corporate atmosphere of Murray: Professional Management. Formerly COO of campaigns. Jordan also has extensive media Cisco Systems to several startups in the Bay Area, Century Capital Management, a Boston-based publishing experience at Sunset Magazine and most recently innovative photo database technology manager of public and private equities, as Managing monthly magazines Western Ski Time Magazine, developer Xoopit that was acquired by Yahoo! in Partner at W/F Investments, a private investment firm Hudson Home Guides, and Colorado Magazine. His 2009. Lee earned her bachelor of Computer Science that invests in early stage companies, and as a 1975 Sunset annual won the prestigious Maggie degree from Santa Clara University Director of Research at MFS Investment award. Management, where he oversaw a team responsible Wilson: Internet Performance Architect. Chief for $8 billion of equity investments. Murray began his Cicerone: Win-Win Relationship Builder. Cicerone Software Architect and manager of the Vancouver career in the equity research department at Fidelity was responsible for developing strategic alliances office of Currenex, a State Street Bank subsidiary Management & Research Company. He holds an and executing events with major corporations at Live responsible for billions of dollars of real-time secure MBA from the Amos Tuck School at Dartmouth. Nation, formerly Clear Channel Entertainment and currency exchange transactions. The system Bill Graham Presents, the largest promoter and personally developed by Wilson features a home- producer of live events in the world. Blue-chip clients grown message based distributed platform written in Vaughn: Technology Maven. He is a veteran of early that he sourced and closed included Microsoft, Cisco, Java and backed by an Oracle database. His current stage startups that have seen successful exits and Electronic Arts, Activision, T-Mobile, Fast Company, attention is on the architectural demands of high boot-strapped profitability, and is experienced in Nike and Nvidia. He is also appreciated for performance production systems that require very developing all aspects of immersive web applications. successfully managing national consumer promotions large scale service, immediate availability, and Technologies he currently utilizes at DentBetty and tours, special events, gala celebrations, and complex support infrastructures. include the Ruby on Rails framework, MySQL, large-scale meetings and conferences. Cicerone’s JavaScript, Apache, and various Linux distros. His greatest joys are his wife and kids. Erickson: Consumer Product Designer. Principal and past projects include front-end integration into Java- based web applications for Nokia Siemens Networks, founder of Nuovations, a development shop with Christenson: The Art of the Brand. Mr. Christenson is particular expertise in physical consumer products development and project mangement for a passionate musician and visual communication and embedded systems. Erickson has previously Brandid.asia, and Facebook application development specialist. His creativity has been articulated through for Animal Apps (acquired by Zynga). Vaughn earned served as a senior engineer and project manager for story-telling, music and flash animation and he is Apple Computer, Inc. in Cupertino, CA, working on its his B.S. In Biochemistry with Departmental Honors recognized for his ability to transform a simple from the University of Washington in Seattle, where mobile entertainment products, including both the message into an emotional call to action. Christenson iPod and iPhone lines. He has also served on he worked in labs at Fred Hutchinson Cancer graduated from St. Olaf College in 1989 with a B.A. in software teams at Brocade, Sistina Software Research Institute and the University of Washington History. He has also served in management and Medical School's Department of BioEngineering. (acquired by Red Hat), Ciprico and Control Data supporting roles both as a harbor master on Lake Systems. Erickson holds both an MSEE and a BSEE Michigan and as a scenic painter for feature films Magna Cum Laude from the University of Minnesota. from Fargo to Star Wars in the US and Australia.
  • 25.   Video of auto body shop owner   Video of consumer