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Demonstrator training v0.2
1.
Copyright © 2020
BSI. All rights reserved Copyright © 2020 BSI. All rights reserved Smarter Suffolk Knowledge Share Platform Demonstration Justin Fielder Knowledge Solutions - Consultant Copyright © 2020 BSI. All rights reserved
2.
Copyright © 2020
BSI. All rights reserved Smarter Suffolk - Knowledge Share Platform • Purpose • Structure • Making good use • Use of chat function to raise questions • Adding content (news/topic/forum discussion) • Adding documents • Adding tags • Adding an event • Providing Personal profile update • Terms of use and privacy polcy • Role of moderator and administrator 2
3.
Copyright © 2020
BSI. All rights reserved Purpose and Forum Structure 3 Our mission is to examine smart technology capability across Suffolk’s urban and rural environment. Exploring themes of connectivity, smart use of data, digital adoption and innovation to transform and revolutionise service delivery. Briefing Purpose: • Walk around the knowledge share portal • How to use it • How to contribute to it Anticipated impact: • Knowledge sharing • Profile raising • ‘Chewing challenges’
4.
Copyright © 2020
BSI. All rights reserved Registration • Enter you email and preferred user name • Accept terms of use • Membership request is sent to forum administrator for approval • Once approved – forum issues a code to enable login – using your registered email address and user name 4
5.
Copyright © 2020
BSI. All rights reserved Home page and • Once registered – you will be directed to a home page. • Access to ‘user guides’ and info about forum sections • Quick link to news section • Quick link to business profiles section 5
6.
Copyright © 2020
BSI. All rights reserved Manage your Profile • Hover your user roundel to display your summary profile information. • Click on your user roundel to go to your profile page. • Click edit profile in top right hand corner. • Add or edit your own personal details. • Add background and interest in the forum. • See who has viewed you or your activity. 6
7.
Copyright © 2020
BSI. All rights reserved Adding Forum Content 1. On the forum page - click ‘Create’ and choose ‘Topic' button or select ‘Start new topic. 2. Then select the forum in which you wish to post from the drop down menu. 3. Add your topic title and then select one or more tags from the pre-selected list of tags from the drop down menu. 4. Enter the text and images you wish to use (if necessary) into the topic body editor field. 5. Dialogue box includes an on screen editor - simple text formatting and presentation editor plus option to attach files or graphics. 6. Once you are happy with the content then press the 'Submit topic' button and your content will be live! 7
8.
Copyright © 2020
BSI. All rights reserved Adding Other Content 1. Click ‘Create’. 2. Choose the relevant button for news, announcement or event etc 3. News follows similar process for forum topics. 4. Add your title and then select one or more tags from the pre-selected list of tags from the drop down menu. 5. Enter the text and images you wish and on screen editor Once you are happy with the content then press the 'Submit topic’ 6. Event brings up a calendar view – with start (date/time), end (date/time) and topic. You can add description and again attach files or photos plus specify a location. 7. Once happy press ‘Submit an event’ for calendar 8
9.
Copyright © 2020
BSI. All rights reserved Contributing to Discussion 1. Select forum 2. Choose a discussion thread 3. View previous comments 4. Select ‘Reply to this topic’ either as red button or in dialogue box below thread – bring up an onscreen text editor 5. Click submit ‘Reply’ 6. You can also choose to follow or hide topic 9
10.
Copyright © 2020
BSI. All rights reserved Using Tags and Search Function • ‘Tags’ are key words/phrases that can be applied to posts whether as topic, news or event. • Clicking an individual ‘tag’ brings up all activity related to that tag • The search bar allows for a free text search on specific words • Results can be filtered by a range of options 10
11.
Copyright © 2020
BSI. All rights reserved Management and Moderation • Disclaimer - Views expressed…. • are not representative of Suffolk County Council or its partners. • re expected to be professional and appropriate • Terms of use – agreed to upon registration. • Administrator/Moderators • role to oversee forum use and ensure appropriate content • Privacy policy, cookie policy and accessibility statement – see footer links 11
12.
Copyright © 2020
BSI. All rights reserved Copyright © 2020 BSI. All rights reserved 12
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