A presentation given to the QualityWatch 2015 annual conference by Anna Middlemiss, Deputy Director of Public Health, Wakefield District.

1. ‘Delivering
the
Five
Year
Forward
View
new
models
of
care:
What
are
the
quality
and
data
implica>ons’
Anna
Middlemiss,
Deputy
Director
of
Public
Health,
Wakefield
District

2. Wakefield
Care
Homes
Vanguard
Enhanced
primary
care
service
MulB-­‐
disciplinary
team
HolisBc
assessment
IT
Support
Pathways
Training
Community
Anchors
EvaluaBon

3. “We
deliver
what
we
measure.”
Lord
Darzi

4. The
story
so
far
in
Wakefield
1000
paBents
200
interviews
conducted
30
volunteers
22
quesBons

5. PaBent
saBsfacBon
v.
paBent
experience
PaBent
saBsfacBon
–
how
you
feel
about
your
care
PaBent
experience
–
what
actually
happened

6. Impact
on
quality
at
a
local
level
3) If several different people were involved in your care and looking after you, did you
find that everyone worked well together?
Response
Percent
1 Yes always 36.99%
2 Yes mostly 16.44%
3 Neither well nor poorly 0.00%
4 Not really 9.59%
5 Not at all 5.48%
6
Myself or my family had to co-
ordinate everything
4.11%
7 Not sure or not applicable 27.40%
answered
skipped

7. Assurance
Framework

8. “Will
the
changes
to
the
health
and
social
care
system,
including
the
creaBon
of
local
services
such
as
Healthwatch
free
up
the
creaBvity
of
local
people
to
help
measure
quality
in
a
different
way?”
Sir
Bruce
Keogh,
Quality
Watch
2014