1. DELIA SUMTER SENIOR SOCIAL WORKER INVESTIGATOR
msDee599@gmail.com 917-319-5063  Charlotte, NC 28213
Highly knowledgeable and service focused social work professional with a strong client service record and 10
years experience supervising staff members. Skilled investigator of family situations to ensure legal solutions
for child protection are met. Able to supervise, train, and guide staff. Exhibits strong collaborative and
communication skills. Experienced in trials, court hearings, and mediation. Exceptional ability to handle intense
crisis situations with compassion and professionalism. Areas of Expertise include:
 Staff Training & Leadership  MentalHealth Domestic Violence  Healthcare Neglect
 Sexual Abuse Training  Crisis Intervention  Team Oriented
 Interpersonal Skills  Communication Skills  Self Motivated
PROFESSIONAL EXPERIENCE
Mecklenburg County Department of Social Services (DSS)  Charlotte, NC  2008-2015
SENIOR SOCIAL WORKER INVESTIGATOR
Educated clients on social service programs and resources available to them, testified circumstances of
investigation cases, and responded to cases within one hour of referral. Established, reviewed, and managed
case management files and databases to ensure accurate recording and information availability. Planned and
assessed safety protocols. Guided and gave information to management and county courts for investigations;
used to ensure cases were thoroughly researched. Conducted hospital, school, and home follow-up visits to
verify safety maintained and safety programs were in place.
KEY ACCOMPLISHMENTS:
 Interviewed clients regarding abuse, abandonment, and neglect allegations to verify validity, document
living conditions, and determine if children needed removal.
 Investigated and conduced forensic interviews and assessments for neglect, abandonment, alleged sexual
abuse, and physical abuse claims of children. Determined if abuse or unsafe conditions were present and
ensured children’s safety.
The Puerto Rican Family Institute/Partial Hospitalization Program  Brooklyn, NY  2005-2006
INTERN FOR CASE MANAGEMENT & SUPERVISION
Provided group psychotherapy, case management, and crisis intervention for the Mental Health Clinic.
Diagnosed and assessed psycho-social. Serviced adult supportive care to mentally ill individuals throughout the
city of Brooklyn.
Administration for Children Services  New York, NY  2005-2007
CHILD PROTECTIVE SPECIALIST SUPERVISOR II—TRAINING SUPERVISOR
Assisted new staff in the field, trained staff on policy/agency procedures, and attended hearings with new staff
members. Recommended if probationary hires should become full time. Guided staff on computer system
usage and how to appropriately document cases.
Department of Children and Family Services  New York, NY
CHILD PROTECTIVE SUPERVISOR I
Attended mediation/court hearings, reviewed case documents, assisted in hiring new staff, and conducted
quarterly home visits. Analyzed cases weekly to determine needs and if it could be closed. Assigned new cases
based on rotation log, maintained records, wrote correspondence, and prepared monthly reports. Regulated
training, such as evaluating needs, coordination, and instructing staff. Learned state and agency policies to
use for daily tasks.

2. DELIA SUMTER
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KEY ACCOMPLISHMENTS:
 Managed up to 6 staff members.
Child Welfare Administration  Brooklyn, NY
CASE WELFARE SPECIALIST
Attended court hearings for non-secure custody petitions and testified when needed. Investigated abuse,
dependency, and neglect reports. Visited hospitals, homes, and schools for case initiation and follow-ups.
Complied with county and state policies when documenting records. Supervised parent and child visitation for
those in custody.
KEY ACCOMPLISHMENTS:
 Built community centered relationships with school personnel, hospitals, and law enforcement.
 Acted as family advocate regarding financial assistance for various programs, such as housing and utility
assistance.
KINSHIP FOSTER CARE COORDINATOR
 Supported relationships with treatment providers, child placement agencies, and facilities. Searched for
appropriate placements, decided placements while following state and federal laws regarding safety and
permanency, and updated workers on placement progress. Coordinated kinship and foster family
appreciation events. Communicated with child welfare social workers about issues in foster/group/kinship
homes, placement decisions, and emergencies.
EDUCATION & TRAINING
Master of Social Work
STONY BROOK UNIVERSITY | Stony Brook, NY
Master of Public Administration
JOHN JAY COLLEGE | New York, NY