SlideShare a Scribd company logo
1 of 6
Source ingredients 
Source bottles 
Decide ‘recipe’ 
Decide image/brand 
Obtain required certifications 
Define & execute production 
process 
1.1.1. Identify organic suppliers 
1.1.2 Test main ingredients 
1.2.1 Identify organic suppliers 
1.2.2 Test main ingredients 
1.3.1 Identify organic suppliers 
1.3.2 Test main ingredients 
1.4.1 Identify organic suppliers 
1.4.2 Test main ingredients 
1.5.1 Identify organic suppliers 
1.5.2 Test main ingredients 
1.6.1 Identify organic suppliers 
1.6.2 Test main ingredients 
Identify pilot distribution channels 
Evaluate pilot channels 
Select main channels 
Expand channels 
Define ‘user’ instructions 
Obtain customer feedback 
Improve/adjust user instructions 
Identify possible materials options 
Evaluate biodegradibility 
Select environmentally responsible 
materials 
2.1.1. Contact possible distributors 
2.1.2 Identify willing distributors 
2.2.1 Supply on consignment 
2.2.2 Evaluate sales 
2.3.1 Select effective channels 
2.3.2 Negotiate terms of sale 
2.4.1 Continuously repeat 
‘distribute’ steps 
2.4.2 Review channel 
performance 
3.1.1. Define use procedure 
3.1.2 Test and improve use procedure 
3.2.1 Define & apply customer survey 
3.2.2 Analyse results 
3.3.1 Identify changes to use procedure 
3.3.2 Change use procedure 
4.1.1. Contact suppliers 
4.1.2 Obtain products specs 
4.2.1 Review studies 
4.2.2 Evaluate results 
4.3.1 Rank options – best fit 
4.3.2 Select best fit
Is useful in multiple situations 
(e.g. climates) 
Is portable 
Is variable – e.g. comes in a 
variety of options 
Is customisable by the user 
Is related to the ‘analogies’ of 
refreshment (waterfall) and 
mental cleansing (‘flowers’) 
Is safe to use 
Has an appealing image 
Is 100% replaceable/recyclable 
Relates to morning ritual experience 
Personalises morning ritual experience 
Intensifies sense of personal time 
Complements existing body-care regime 
Extends morning ritual without taking time – 
Usable in less then one minute 
Relates to ‘natural’ and ‘healthy’ 
ideas 
Is justifiably healthy and natural 
Is relatively novel 
Costs less then $25 
Is certified organic (ISO) 
Costs less then $25 
Is certified organic (ISO) 
Usable in less then one minute 
Has an appealing image 
Relates to ‘natural’ and ‘healthy’ 
ideas 
Is justifiably healthy and natural 
Is relatively novel 
Is useful in multiple situations 
(e.g. climates) 
Is portable 
Is safe to use 
Is customisable by the user 
Is 100% replaceable/recyclable
‘Waterfall’ herbal spray 
‘Waterfall’ herbal spray – ginseng & lemongrass 
refrigerable aerosol 
This option is a easy-to-use, relatively inexpensive additional to 
the morning body-care ritual that emphasises a rejuvenating 
personal morning time while being usable in a short timeframe 
Main features: 
Pre-prepared herb (lemongrass/ginseng) body 
spray, packaged in an aerosol can, cooled in 
fridge, used as a facial cooling spray in an 
awakening, refreshing morning experience 
‘Waterfall’ (brand) analogy……..
‘Mist’ room refresher 
‘Mist’ herbal room humidifier – ginseng & 
lemongrass 
This option is used to create an indirect (not directly applied) 
longer-lasting refreshment experience in any room, including a 
bathroom, to complement a morning ritual 
Main features: 
Pre-prepared herb (lemongrass/ginseng) 
infused water diffused is a room (bath/living) 
using a humidifier to create a longer-lasting 
(but non-cooling) refreshment experience 
‘Mist’ (brand) analogy……
‘Home brew’ herbal spray – ginseng & 
lemongrass refrigerable pump spray 
‘Rain’ herbal spray – ginseng & lemongrass 
Homemade spray kit 
This option is similar to option 1, but involves the user 
preparing their own infusion, and to reuse the same refillable 
spray pump. The advantage is that the process is ‘home made’ 
but it is not as convenient as option 1….. 
Main features: 
Home-made herb (lemongrass/ginseng) 
infused water diffused using a reusable spray 
pump bottle…. 
‘Rain’ (brand) analogy……
Easy to use/not time-consuming 
Recyclable/reusable 
Complements existing morning ritual 
Expresses ‘natural’ analogy well 
Inexpensive (less then $25) 
The best option is a pre-prepared refrigerable aerosol spray – it is easy to use, portable, 
can be used in a short timeframe, recyclable, fits easily into the morning ritual, is 
specific to the bathroom environment, & expresses the ‘natural’ analogies (i.e. 
waterfall, lemon & ginseng infusion)…

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Delft assignment week 6 7

  • 1. Source ingredients Source bottles Decide ‘recipe’ Decide image/brand Obtain required certifications Define & execute production process 1.1.1. Identify organic suppliers 1.1.2 Test main ingredients 1.2.1 Identify organic suppliers 1.2.2 Test main ingredients 1.3.1 Identify organic suppliers 1.3.2 Test main ingredients 1.4.1 Identify organic suppliers 1.4.2 Test main ingredients 1.5.1 Identify organic suppliers 1.5.2 Test main ingredients 1.6.1 Identify organic suppliers 1.6.2 Test main ingredients Identify pilot distribution channels Evaluate pilot channels Select main channels Expand channels Define ‘user’ instructions Obtain customer feedback Improve/adjust user instructions Identify possible materials options Evaluate biodegradibility Select environmentally responsible materials 2.1.1. Contact possible distributors 2.1.2 Identify willing distributors 2.2.1 Supply on consignment 2.2.2 Evaluate sales 2.3.1 Select effective channels 2.3.2 Negotiate terms of sale 2.4.1 Continuously repeat ‘distribute’ steps 2.4.2 Review channel performance 3.1.1. Define use procedure 3.1.2 Test and improve use procedure 3.2.1 Define & apply customer survey 3.2.2 Analyse results 3.3.1 Identify changes to use procedure 3.3.2 Change use procedure 4.1.1. Contact suppliers 4.1.2 Obtain products specs 4.2.1 Review studies 4.2.2 Evaluate results 4.3.1 Rank options – best fit 4.3.2 Select best fit
  • 2. Is useful in multiple situations (e.g. climates) Is portable Is variable – e.g. comes in a variety of options Is customisable by the user Is related to the ‘analogies’ of refreshment (waterfall) and mental cleansing (‘flowers’) Is safe to use Has an appealing image Is 100% replaceable/recyclable Relates to morning ritual experience Personalises morning ritual experience Intensifies sense of personal time Complements existing body-care regime Extends morning ritual without taking time – Usable in less then one minute Relates to ‘natural’ and ‘healthy’ ideas Is justifiably healthy and natural Is relatively novel Costs less then $25 Is certified organic (ISO) Costs less then $25 Is certified organic (ISO) Usable in less then one minute Has an appealing image Relates to ‘natural’ and ‘healthy’ ideas Is justifiably healthy and natural Is relatively novel Is useful in multiple situations (e.g. climates) Is portable Is safe to use Is customisable by the user Is 100% replaceable/recyclable
  • 3. ‘Waterfall’ herbal spray ‘Waterfall’ herbal spray – ginseng & lemongrass refrigerable aerosol This option is a easy-to-use, relatively inexpensive additional to the morning body-care ritual that emphasises a rejuvenating personal morning time while being usable in a short timeframe Main features: Pre-prepared herb (lemongrass/ginseng) body spray, packaged in an aerosol can, cooled in fridge, used as a facial cooling spray in an awakening, refreshing morning experience ‘Waterfall’ (brand) analogy……..
  • 4. ‘Mist’ room refresher ‘Mist’ herbal room humidifier – ginseng & lemongrass This option is used to create an indirect (not directly applied) longer-lasting refreshment experience in any room, including a bathroom, to complement a morning ritual Main features: Pre-prepared herb (lemongrass/ginseng) infused water diffused is a room (bath/living) using a humidifier to create a longer-lasting (but non-cooling) refreshment experience ‘Mist’ (brand) analogy……
  • 5. ‘Home brew’ herbal spray – ginseng & lemongrass refrigerable pump spray ‘Rain’ herbal spray – ginseng & lemongrass Homemade spray kit This option is similar to option 1, but involves the user preparing their own infusion, and to reuse the same refillable spray pump. The advantage is that the process is ‘home made’ but it is not as convenient as option 1….. Main features: Home-made herb (lemongrass/ginseng) infused water diffused using a reusable spray pump bottle…. ‘Rain’ (brand) analogy……
  • 6. Easy to use/not time-consuming Recyclable/reusable Complements existing morning ritual Expresses ‘natural’ analogy well Inexpensive (less then $25) The best option is a pre-prepared refrigerable aerosol spray – it is easy to use, portable, can be used in a short timeframe, recyclable, fits easily into the morning ritual, is specific to the bathroom environment, & expresses the ‘natural’ analogies (i.e. waterfall, lemon & ginseng infusion)…