David Chen graduated with an English degree and started his career as a translator and assistant, focusing on communication skills. Over time, he took on more customer service and project roles that involved communicating between various teams. He developed a unique software solution called "Fantasy" for a specialized industry that integrated various business functions like production, inventory, and financial reporting. David's daily routine involved communicating requirements to programmers and overseeing implementation, commissioning, and ongoing service, using various communication methods like email, meetings, interviews, and instant messaging. He prides himself on his skills in analysis, presentation, and his character traits of patience, reliability, and effectiveness.