Being able to fire up a dream team first implies to have good team foundations: the right co-founders, the proper shareholder agreement, a well accepted equity split. Then comes the recruitment of A+ people, and the key triggers of team motivation.
3. "What matters is not ideas, but the people
who have them. Good people can fix bad
ideas, but good ideas can't save bad people.”
Paul Graham, Y Combinator
4. Agenda
• 3 main co-founding models
• How to split equity The Foundation
• Shareholder Agreement
• Who do you want on your team Recruiting
• How do you get them
• How to reward them
• Key motivation triggers Managing
• Firing people on your team
7. 1 2 3+
• 80%+ of total equity
• Self starter / charismatic / strong ego
• Much more senior than other guys on the team
• Can pay for the initial team salaries
8. 1 2 3+
50 / 50 Majority / Minority
• Trust! Trust! Trust!
• Almost perfect complementarity / No overlap
• Not a stable situation
• Good Shareholder Agreement is critical
9. 1 2 3+
50 / 50 Majority / Minority
• Decision-making rules
• Deadlock management
• Transfer shares to remaining founder
• How to manage transition to CEO
10. 1 2 3+
50 / 50 Majority / Minority
• “Majority” has anteriority / seniority / expertise
• Decision-making simpler
• Need some protection clauses for “Minority”
11. 1 2 3+
• Getting tricky on splitting equity
• Decision-making may rely on moving “alliances”
• Sometimes unstable and manipulable
• A CEO needs to emerge soon from the team
12. Chances of success?
1 < 2 > 3+
No statistical evidence that it is true, but…
13. A bit of (old) academic research
• Heterogeneity of team members drive higher
long term performance
– Murray (1989)
• Long term performance driven by size of co-
founding team
– Teal & Hoffer (2003)
• But both creates more conflicts, lack of
trust, decreasing creativity
– Mosakowski (1998), Clarysse & Moray (2001)
14. Do you need co-founder(s)
• In general, you achieve more and faster with
co-founders, so look and keep looking for the
best entrepreneurial talents around you
• Seek perfect competency coverage with no or
very little overlap
• If enough money in your pockets: give less
equity by paying a salary (some co-founders
prefer cash)
15. References
• Disappointed by what I found on this.
• Key sentence everywhere: “you need to LOVE
your co-founder”…
17. Potential variables
• Experience and credibility
• Core expertise
• Level of commitment
• Ability to bring in key people
• Relevant capabilities * importance to project
• Time already spent * market value
• Future role and responsibility
• Early money invested
• Who got the idea
• Who got started first
25. Key shareholder agreement clauses
Vesting
Tag along
Drag along
Right of first refusal
Decision-making
Deadlock
NDA
IP Protection
Non-compete
26. Shareholder Agreement Clauses
Vesting The process by which
Tag along founders / co-
founders / employees
Drag along accrue non-forfeitable
Right of first refusal shares.
Decision-making
Deadlock Industry standard
NDA • 6-12 month cliff
IP Protection • 36-48 months
Non-compete
27. Shareholder Agreement Clauses
Vesting “Protect minority”
Tag along If a majority
Drag along shareholder sells his
Right of first refusal stake, then the
Decision-making minority shareholder
Deadlock has the right to join
NDA the transaction and
IP Protection sell his minority stake
in the company.
Non-compete
28. Shareholder Agreement Clauses
Vesting “Protect Majority”
Tag along A right that enables
Drag along a majority (industry
Right of first refusal standard 70-75%) to
Decision-making force a minority to
Deadlock
join in the sale of a
company on the
NDA same
IP Protection price, terms, and
Non-compete conditions.
29. Shareholder Agreement Clauses
Vesting The (founders) have
Tag along the right to purchase
Drag along shares before the
Right of first refusal offering is made
Decision-making available to other
Deadlock potential buyers.
NDA
IP Protection
Non-compete
30. Shareholder Agreement Clauses
Vesting Important decisions
Tag along need to have a
Drag along special approval
Right of first refusal process. Eg:
financing, sale, key
Decision-making
recruitments, …
Deadlock
NDA
Board role and
IP Protection
composition.
Non-compete
31.
32. Shareholder Agreement Clauses
Vesting How to escape a
Tag along deadlock in case no
Drag along agreement is reached
among 50/50
Right of first refusal founders? How to
Decision-making divorce?
Deadlock
NDA • Put off meeting
IP Protection • Arbitration
Non-compete • Mexican shoot-out
33. References
• JFDI Shareholder Agreement:
http://mengwong.com/sg/capital/thin.pdf
• NVCA investor term
sheet:http://www.nvca.org/index.php?option=com_content&
view=article&id=108&Itemid=136
• Paul Graham (Y
Combinator):http://www.paulgraham.com/startupmistakes.ht
ml
35. Maybe it is possible to change
• Discuss based on rational arguments
• Offer to buy shares to pay for the past and
keep the future for yourself
• Some key favorable moments for a REWIND
– When all goes well and everyone agrees
– Financing round (investor pushes for a new
configuration)
• The longer you wait, the harder it is
36. Some ideas to increase your stake
• Buy back non vested shares instead of Company
• Increase your ownership if IRR > X% p.a.
• Take from Key People Pool or issue new stock if
your role increases (say you become CEO)
• Call option on investors’ shares at predefined
price
• Right of first refusal in case of share transfer
Have rights and the money to exercise them
45. ”You look for three qualities: integrity,
intelligence and energy. But the most
important is integrity, because if they
don't have that, the other two
qualities are going to kill you.”
49. Why?
1. If you have A+ people, you may fail. If you don’t have A+
people, you will fail.
2. A+ people won’t joint you if your team is not A+. So start
being A+ yourself.
3. If you are afraid to lose control because of A+ people on
your team, then you are back to point 1.
4. It is a bit like in sports: if you train with athletes, you have
more chances to become and remain one: it motivates
you, you acquire the techniques faster by watching
others, you train harder.
5. You want to make sure that each new person on your team
will make a critical difference to your business.
50. My definition of A+
• High level of personal integrity
• Doers, Achievers, Solution-oriented
• The best experts with humble attitude (*)
• Accountable
• Speak up when there is a problem
• Love the product / vision (“infected people”)
• High level of resilience
*an expert who is not humble and has no listening attitude is useless
56. …to get only the best (*)
*most probably, not these guys
57. Define the Prize
• Job description
• Include the job challenge
• What is your Unique Value Proposition
• Best (required?) to include the compensation
58. Create visibility for the job
• Your Network
• Your employees networks
PUSH • Job boards are more than ok
• University placement offices
• …
• Informal meetups (ongoing)
PULL • Be a visible expert
• Inbound marketing
59. Example of recruitment process
• Screen CVs
• Quick interview over the phone
• Test competences (hard*)
• 3 interviews minimum (**) Sell, Sell, Sell
• Check references throughout
the process
• Discuss compensation
• Make a priced offer
*get to muscle rupture, A+ people prefer hard challenges
** use trusted external people if needed
60. Recruitment is a lot of work (*)
# candidates Time spent (hrs)
Communicate the job offer 5
Screen CVs 180 6
Quick phone interview 20 5
Test competences 10 15/3=5
3 interviews (45 minute each) 5 11
Check references 3 3
Sell and discuss compensation 1 2
Total hours 37
*not even talking about ongoing networking, inbound marketing…
61.
62. Example of interview guide (*)
*quick and dirty, the point is you need one to rate candidates consistently
63. Examples of questions to references
• Context of collaboration
• Why should I recruit her/him?
• What drives her/his motivation?
• Can I trust this person?
• How can I help this person feel good?
• What are the 2-3 things she/he needs to work
on?
64. If there was only one question to ask
“If you were to launch a new company, would Mr.
Candidate be the first person you would take on
your team (and pay from your savings account)?”
“Why?”
65. Don’t make the offer till the very end
• You want your offer to be accepted, not
discussed nor refused
• So discuss before, it feels more comfortable
for you and the candidate
• An offer letter is just a formalization of a pre-
existing agreement
66. Some personal advice
• Take a well connected headhunter as a
Business Angel investor.
• Between 2 candidates, choose the one with
the best attitude, as competences turn out to
be less relevant over time.
• Recruiting is one of the key skills you want to
develop on your team.
68. Just to give it a try
-0 to -50% vs market rate at the beginning
Depends on development stage, resources,
cash / equity candidate profile, and your
Base value proposition.
Aim to reach market rate fast (in the end,
+ you don’t want to take the risk of losing
them)
Bonus Forget it at the beginning except if super well
defined and quantifiable goals.
+
Equity
69. Equity distribution for “employees”
• Employees ≠ Co-founders
• Count more in value, less in percentage terms
• Take from Key People Pool (12-20% post money)
Title % equity post Series A Value @ 10m USD post money in 000s
CEO 5-10% 500 – 1000
COO 2-5% 200 – 500
VP 1-2% 100 - 200
Director 0.4 – 1.25% 40 - 125
Lead Engineer 0.5 – 1.0% 50 - 100
Source for % equity: VentureHacks
70. From art to science (Fred Wilson)
• Cut employees in 4 brackets (except CEO)
– Officers: CMO, CRO, CTO, CPO, CFO… 0.50
– Key People 0.25
– Employees in key functions 0.10
– Employees in no key functions 0.05
• Multiply by salary to get equity value
– For a CMO earning 150k: 150 * 0.5 = 75k
• Calculate corresponding # shares
– 75 000 / company value (10m) * total # shares
outstanding (1m) = 7500, ie 0.75% of total equity
Source: Fred Wilson
71. Cont.
• Apply vesting scheme over 4 years
• Potential gains for employee
– 75k * Value multiplier over period (5-10?) –
exercise price (say 75k) = 300 – 600k
72. Some references
• VentureHacks: http://venturehacks.com/articles/option-pool-
shuffle
• Fred Wilson: http://www.avc.com/a_vc/2010/11/employee-
equity-how-much.html
81. “If you want to build a ship, don’t
drum up the people to gather wood,
divide the work and give orders.
Instead, teach them to yearn for the
vast and endless sea.”
Antoine de Saint Exupéry
85. What worked for me
• Setting challenging and agreed upon goals
• Progressively give more control to people
• Share the data, even the hard one
• Listen to the young guy and the silent person
• Recognize and reward the achievers
• 4-8 people sub-teams
• Have the tough discussions
• Have the team spend time on what it doesn’t
know yet
87. References
• Motivation models:
http://www.slideshare.net/rmullenger/motivation-models
• Lance Laking, common sense on people
management:http://www.slideshare.net/webgoddesscathy/h
uman-capital-building-high-performance-teams-for-your-
startups-success
• Netflix HR: www.slideshare.net/reed2001/culture-1798664
The Foundation is about having a good starting point and correcting it if it is not the case. It also deals with avoiding demotivation stemming from bad reasons.Recruiting the right people is one of the most important things to keep motivating your team.What I will try to do is share what I have done or what I believe I should do if I have not done it this way in the past.
Could look bad: the person who cannot get the commitment from a solid co-founder.
I have done 1 and am currently doing 2.I kind of like the idea of being 2 very complementary people who can trust each other and be fully committed and accountable.Can I ask in the room: Who is an entrepreneur owning more than 80%, 2 with equal ownership, 2 with unequal ownership, 3+. Other options?People who have experienced several models?
If you are several, you prove your can attract other people on your projectYou have more chances to fail, in particular because of the human factorBut you also have more chances to get big.
To me, just highlights that if you go for the co-founding version of entrepreneurship, set it up well.
My case on my current start-up. I have known my partner for a year, and we have evaluated several business opportunities in capital market finance. We discussed for more than 5 months equity split and conditions, also many “what if” situations.
It kind of left me cold.
What I like: there is usually no reason to make it a 50/50 or 3 thirds deals. So it creates a logic to quantify each co-founder’s value to the business, hence its share of equity. In this case, the good thing is that this tool enables you know that the team described here is going to fail super fast.What I don’t like: criteria are not good and change over time. Does not give a valuation if some founders bring in cash at the beginning.It is just a starting point.
Founder A brings scientific expertiseFounder B brings software sales, key people recruitment from his network, initial financing, investor networkHow can you share that?
It is a market, the market price is the price at which you make a transaction.
Does everyone know these clauses?
Not putting vesting is the number 1 mistake, and some say the number 1 reason why many start-up fail. It enables to rebalance equity when one of the co-founders leaves the project, or works less than the others. Hopefully this is the least committed one that leaves first. Otherwise, bad sign. Industry standard in US is more 12 month cliff and 48 months vesting. In Asia, faster, don’t really know why.
Having a good decision-making process is key. Some legal aspects can have an influence on the way you make critical decisions. Concerning the Board, you may want to try to build a strong founders team position. One way to do it is to offer a board seat to key shareholders and managers. One person could hold 2 votes: 1 as a shareholder, and one as the CEO.
Sometimes decision-making rules and / or shareholding structure leads to a deadlock. Another tricky point to monitor to avoid killing your start-up, particularly on 50/50 deals.
0% of freshly married couples think they are going to divorce one day. Something like more than half actually do. First option is cool down, wait a bit, discuss again.Arbitration is basically relying on someone else to help reach a consensus.Mexican shoot-out is basically a bid for buying the other’s shares. The highest bid wins.
Typically, you did not include vesting in your shareholder agreement, and one co-founder quits. So 30% of your efforts go into his pocket, even if he is on holiday for the rest of his life. Most often, it is too late. If there is something to win for someone, there is something to lose for someone else, and the latter may not agree to give back.
Other ways to increase your stake, and your motivation. May not work with all investors, but worth trying.
Dilution is when a new investor comes in, the shares he buys create a dilution for you. Instead of owning 40%, you will own 30%. Entrepreneurs usually do not think about potential opportunities to increase their stakes.Do not let investors know about your personal financial resources. Even if you don’t have resources today, you may have some more in the future.
Typically, you did not include vesting in your shareholder agreement, and one co-founder quits. So 30% of your efforts go into his pocket, even if he is on holiday for the rest of his life. Most often, it is too late. If there is something to win for someone, there is something to lose for someone else, and the latter may not agree to give back.
Warren Buffett. More than any other, he totally relies on people to grow the value of his stakes. It is even more important for him as he does not manage them. In fact, he “buys” people before buying companies. First I wanted to know if this guy was cool, and whether he would deserve a mention in this presentation.
So I checked a bit
And got deeper
And deeper
And deeper.But I quickly had to drop this idea of making him look cool. But I was still interested in his recruiting criteria. Here is what he says
To illustrate further how important is integrity, here is another one.
Here are some of the reasons:Even if you have A+ people, you may fail. If you don’t have A+ people, you will fail.If you don’t start with A+, then you won’t get A+ people because they won’t join your team. So start being A+ yourself.If you are afraid to lose control because of A+ people on your team, then you are back to point 1, and you fail anyway.It is a bit like in sports. If you train with athletes, you have more chances to become and remain one: it motivates you, you acquire the techniques faster by watching others, you train harder.You also want to make sure that each new person on your team will make a critical difference to your business.
I like to share info with the team and don’t want to regret it.Always choose a doer and self learner over academics.So many super smart people believe in stupid ideas. An expert / the smartest person who is not humble or a good listener has no value. The best people I found are the ones that fundamentally take care of the team well being.
This is a critical question and you really need to think about it.
The best people are not afraid of competition. In fact, they seek it.
You don’t want to take someone on your team without being certain you could not get someone better.
You don’t want to loose time, but you need to be sure. Challenge as hard as you can, people actually prefer to join a team where they will be challenged, and will need to be excellent. It is the best guarantee against boredom. When you test someone, always try to reach the brain failure stage (in sports: muscle failure)
Even with a streamlined process, the number of hours is big. Not even mentioning hours lost because of work disorganisation, answering to emails…
Same process for everyone. Make sure interviews are complementary, and test what has to been tested sufficiently in preceding rounds. Rate candidates, in one week, you will have forgotten.
Typically, you did not include vesting in your shareholder agreement, and one co-founder quits. So 30% of your efforts go into his pocket, even if he is on holiday for the rest of his life. Most often, it is too late. If there is something to win for someone, there is something to lose for someone else, and the latter may not agree to give back.
Typically, you did not include vesting in your shareholder agreement, and one co-founder quits. So 30% of your efforts go into his pocket, even if he is on holiday for the rest of his life. Most often, it is too late. If there is something to win for someone, there is something to lose for someone else, and the latter may not agree to give back.
Motivational posters. One option is to put one in the office. The boss usually pays for this one, because he likes this way to communicate with his team.
Soon, it became evident that this kind of poster can deliver mixed messages. The boss is still the one who pays for this one.
Again, soon afterwards the employees will also buy a poster like this, because they like this way to communicate with their boss.
No comment.
So what do you need?
You need a powerful vision, and share it with your team.
The human tendency to share what is already know is astounding. The important is what you don’t know yet. You need to feel uncomfortable.