SlideShare a Scribd company logo
Basics of digital
marketing
Anna Németh
anna@datasense.me
Program
Introduction
Marketing personas
Data based brand-building in a digital space: best pratices from
SEO
E-mail marketing, and
Social media
Bemutatkozás
Online shopping in Hungary in 2016
2.8M online
buyers
310b HUF
spent
77% of all
orders
ship COD
30M
orders
ATV =
10500HUF
60% of
shoppers
over age
of 40
M/F
50/50
37% have
ordered
from abroad
before
Source:
http://www.gkidigital.hu/
2017/10/17/online-kisker
eskedelem-infografika-2
017/
personas
Whom are you building your brand for?
Who are your customers?
Persona creation Previous experience
Problems
Motivations
“Ancient” motivation
Persona creation
Previous experience
Problems
Motivations
“Ancient” motivation
DreamJo.bs Daniel
- Just out of school, never had an
interview before
- Has no idea where to start looking,
how to negotiate, what salary to
expect
- His parents want him to grow up
- And he wants to compete with his
friends.
→ keywords & content: how to write CV,
how to find a trusty workplace, base
salaries for juniors
How to get data
on whether your
persona exists
(and can pay)
If we have an audience:
- Facebook custom audience based
on email addresses
- Analytics
If we don’t have one yet:
- SimilarWeb
- Facebook
- Linkedin
Facebook
50-60% of e-mail addresses will be the
same (B2C)
Analytics
Segmenting the audience in Analytics
How to get data?
If we don’t have data, it is always worth
checking other’s data and strategy out:
Similarweb.com
How to get data?
If we don’t have data, it is always worth
checking other’s data and strategy out:
semrush.com
Facebook
The most precise demographic data on
Hungary today.
Before fixing messages, it is worth checking
out how many are actually interested.
Beware: mobile only users abound.
Facebook
Linkedin
Linkedin
SEO
Data based brand creation in a digital sphere
https://www.consumerbarometer.com/en/insights/?countryCode=HU
On page (content)
Technical (schemas)
Off page (links,
referrals)
SEO
● Visitors from organic
search OR
● Income growth from
organic search OR
● Organic impressions
Goals
● Main keyword
○ Etc: job
● Secondary and related keywords
○ CV, salary, workplace
● Synonyms
○ Resume, wage
● Medium and long tail keywords
● Find out search volume
On page SEO
Keyword planning (a personal preference)
Google
Analytics
SEMRUSH
Search Console Ubersuggest Keywordtool.io
iSpionage
Find keywords based on topics: have
the answer for ALL the questions.
Find running
themes
Scrape
competitor
site
Get search
volume
Off-page SEO
Technical SEO: schema.org to rule them all
+ 2 tups
Always be youtubing (the highest ranked
keyword placement)
Get rid of unworthy content
E-mail
marketing
Data based brand creation in a digital sphere
Témák
● CTA + Emotional engagement
● Which domain?
● What time?
● Segmentation
● Abandoned cart
● Post-purchase emails
CTA + Emotional engagement
“Random” seeming
but brand
supporting content
they want to know
about
Content
you get
profit
from
Domain
Verboten: noreply@domain.hu
A slight change in opening rate might happen if they get it from a different domain. Won’t
make enough difference to make up for resources for most.
Timing
Most popular days to send marketing emails in in Hungary:
M T W Th F Sa Sun
Source:
https://medium.com/mito/mito-ecommerce-edm-hi
rlevel-kutatas-927a5fbb847d
Number of senders VS number of emails sent per hour
Source:
https://medium.com/mito/mito-ecommerce-edm-hi
rlevel-kutatas-927a5fbb847d
Segment ALL the things (but save your
resources)
Geography
● Location
● Urban/rural
● Region
(weather-specific
e-mails!)
Historic data - delivery
associated with user
Demographics
● Age
● Sex (only if they
chose pronouns)
● Profession
● Socio-economic
situation
Sign up form + previously
ordered products + sites
visited
Behavioral
● Opening rate
● Buying rate
● Loyalty
● Shopping
readiness
Opens - never buys
Never opens - buys
Opens - buys
Never opens - never buys
Refill
Flash sales behavior
Psychographics
● Personality
● Lifestyle
● Behavior
Post-purchase
questionnaires
Abandoned cart
questionnaires
Types of products bought
Abandoned cart
Post-purchase e-mail
Questionnaire
Product
satisfaction
Reminder about
guarantee / return
expiry
Facebook
Data based brand creation in a digital sphere
Témák
● Community building
● Audience set up
● Content that moves
● B2B strategies
● Importance of ad strategy
● Remarketing
Audience targeting
WARM
Audience of
acquintances
COLD
Connections
excluded
HOT
Own audience
Audience targeting: email list lookalike
LTV-based lookalike
Time Spent on Site
Audience based on engagement
Product category based audience
Content that moves you
● Divisive (NEVER offensive) Worked for us: These are the jobs everyone told you
you will need nepotism for.
● Experience What worked for us: When were your last proud of your work?
● Face Worked for evolution (you stop easier seeing a face)
● Hashtag Facebook really wants you to use them
B2B strategies - Adwords/Facebook?
● Do you need to educate them? Promote your material
● Do you need to find out if your SEO strategy will actually work? Try with PPC
● Long sales cycle? Remarketing.
Ad strategy
Facebook dynamic remarketing
● Facebook pixel
● Catalog
(Add product
feed - recurring
uploads)
● Objective:
catalog sales
● carousel/single
item
Instagram
Data based brand creation in a digital sphere
Topics
● Insights
● Video
● Choose micro-influncers
● Mindset - for B2B, employer
branding purposes
Insights
Videó
Mindset

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Data-based brand building: practical tips and best practices