TITLE:
DATA VISUALIZATION AND INTERPRETATION
PRESENTED BY:
MR. DARWIN MONG’ARE
DATE:
18TH
SEPT. 2025
DATA VISUALIZATION
AND
INTERPRETATION
We are learning to
 understand the purpose and benefits of data visualisation
 create clear and accurate data visualisations
 choose the correct chart type for various data relationships.
We can
 explain why data visualisation is essential for uncovering trends and communicating insights
 design visualisations to ensure clarity that focus on key data
 implement appropriate chart types to communicate data relationships
 critically assess visualisations for clarity, accuracy and potential bias.
Data Visualization
 The art and science of transforming raw data into visual formats
like charts, graphs, and maps. It makes complex data accessible
and understandable.
Data Interpretation
 The analytical process of examining these visuals to extract
meaningful insights, patterns, and trends. It turns understanding
into actionable intelligence.
Why visualise data?
Data is only as good as our ability to understand and communicate it
Data visualisation helps:​
uncover trends and patterns
visualisations help spot trends and patterns in data that might be missed in
spreadsheets or raw numbers. ​
make data accessible
charts and graphs translate complex data sets into a format that's easier to
understand for a wider audience.​
Cont,
Communicate insights clearly
Visuals can present findings in a compelling way, making it easier
to share data stories and recommendations.
Spark action and decision making
By highlighting key trends, visualisations can guide better
decision-making based on clear data insights.​
Make data memorable
Information presented visually is more likely to be remembered
and recalled.
General design tips
Make sure you do the following
Ensure focus on the data and tone-down or remove the
non-data elements such as grid lines, axis lines, chart
borders and colour that does not have a purpose.
Label it up and always include clear and concise legends
and data labels to provide context and ensure viewers
understand what they're looking at.​
Cont,
Make sure you do the following
Take a step back and squint at your visualisation.
If the overall message is still clear without reading any
labels, you're on the right track.​
Get feedback.
Don't be afraid to ask for fresh eyes! Sharing your
visualisation with others that can help you identify areas for
improvement and ensure your message is clear.
General design tips
Make sure you do the following
Avoid clutter by adding too much information to a single
chart as this eliminates the advantages of processing data
visually​
.
Avoid 3D visualisations as they can be visually distracting
and make it difficult to compare data points accurately.
Stick to simpler 2D charts for better clarity.​
General design tips
Make sure you do the following
Use ‘bad’ colour combinations. Always try and avoid harsh colour
combinations such as red/green or blue/yellow.
Don't make users perform visual or mental calculations to interpret
your visualisation.
If the chart is complex, break it down into separate visuals and
reduce the viewer's cognitive load.
General design tips
PRINCIPLES OF EFFECTIVE DATA
VISUALIZATION
GUIDELINES TO ENSURE YOUR
VISUALS ARE CLEAR,
ACCURATE, AND IMPACTFUL.
Principle Description Why It Matters
Clarity
Avoid clutter; make the
core message obvious.
Prevents confusion and
ensures the audience grasps
the key takeaway immediately.
Simplicity
Use the simplest chart
that effectively
conveys the point.
Reduces cognitive load. Don't
use a 3D pie chart when a bar
chart will do.
Accuracy
Scale visuals
appropriately; don't
distort the data.
Maintains integrity and trust.
Misleading visuals lead to
flawed decisions.
Principle Description Why It Matters
Consistency
Use standard colors,
fonts, and labeling
across all visuals.
Creates a professional look
and allows the audience to
focus on the data, not the
design.
Relevance
Only include
information that
supports your message.
Eliminates noise and directs
attention to what is truly
important.
DATA CHARTS
A data chart is a graphical or
visual representation of data. It
translates complex numerical
information and relationships into
a visual format, making patterns,
trends, and outliers easier to see
and understand.
In simple terms: It’s a picture of
your data.
Why Use Charts?
From Data to Insight Charts serve four
primary purposes:
 Simplify: Break down complex
datasets into digestible visuals.
 Compare: Show differences and
similarities between values.
 Reveal Trends: Illustrate how data
changes over time.
 Show Relationships: Demonstrate
how variables interact with each
other.
Goal:
 To facilitate faster and more accurate
decision-making.
TYPES OF CHARTS
Bar Graphs
 These are one of the most commonly used
types of graphs for data visualization.
 They represent data using rectangular bars
where the length of each bar corresponds
to the value it represents.
Line Graphs
 These are used to display data over time or continuous
intervals.
 They consist of points connected by lines, with each
point representing a specific value at a particular time or
interval.
 Line graphs are useful for showing trends and patterns in
data.
Different Types Of Charts For Data Visualization
Pie Charts
 These are circular graphs divided into sectors, where
each sector represents a proportion of the whole.
 Pie charts are effective for showing the composition of a
whole and comparing different categories as parts of a
whole.
Scatter Plots
 These are used to visualize the relationship between two
variables.
 Each data point in a scatter plot represents a value for both
variables, and the position of the point on the graph
indicates the values of the variables.
 Scatter plots are useful for identifying patterns and
relationships between variables, such as correlation or
trends.
Area Charts
 They are used to represent cumulative totals or stacked
data over time.
 Area charts are effective for showing changes in
composition over time and comparing the contributions
of different categories to the total.
Radar Charts
 Also known as a spider chart or a web chart, is a
graphical method of displaying multivariate data in the
form of a two-dimensional chart.
 It is particularly useful for visualizing the relative
values of multiple quantitative variables across several
categories.
Pareto Charts
 This is a specific type of chart that combines both
bar and line graphs.
 It's named after Vilfredo Pareto, an Italian economist
who first noted the 80/20 principle, which states that
roughly 80% of effects come from 20% of causes.

 Pareto charts are used to highlight the most
significant factors among a set of many factors.
Histograms
 These are similar to bar graphs but are used specifically
to represent the distribution of continuous data.
 In histograms, the data is divided into intervals, or bins,
and the height of each bar represents the frequency or
count of data points within that interval.
TOOLS FOR DATA VISUALIZATION
&
DASHBOARDS
1: Spreadsheets (The Foundation)
Purpose:
 Versatile and accessible tools for quick analysis, basic
charts, and simple dashboards.
Best for:
 Quick, simple charts; data cleaning and basic analysis;
universal accessibility.
Tool Key Features Best For
Microsoft Excel
Incredibly ubiquitous, vast
chart types,
PivotTables/PivotCharts,
Power Query.
Everyone. Quick ad-
hoc analysis, reporting,
and widely shared
files.
Google Sheets
Real-time collaboration,
cloud-native, easy sharing,
built-in exploration tools.
Collaborative projects,
simple shared
dashboards, and cloud-
first teams.
2: Business Intelligence (BI) & Dashboarding
Best for:
Purpose:
 To connect to various data sources, model data, and create
interactive dashboards for sharing across an organization.
 Connecting to live data sources; building interactive,
enterprise-grade dashboards; self-service analytics for
business users.
Tool Key Features Best For
Tableau
Powerful drag-and-drop interface,
superior visual design, high
interactivity.
Enterprises, analysts
focused on deep exploration
and beautiful visuals.
Microsoft Power BI
Deep integration with Microsoft
ecosystem, strong self-service
capabilities, cost-effective.
Organizations using Azure
& Microsoft 365; strong
overall value.
Qlik Sense
Associative data model, great for
discovering hidden trends, strong
governance.
Users who need to explore
data freely without
predefined queries.
Looker (Google
Cloud)
Uses a custom modeling language
(LookML), embedded analytics,
cloud-native.
Tech-savvy teams that need
customized, embedded
analytics solutions.
3: Programming Languages (Maximum Flexibility)
Purpose:
 To build custom, reproducible, and highly specific visualizations
directly with code. Offers maximum flexibility.
Best for:
 Statistical analysis; automated reporting; custom and complex
visualizations; reproducibility.
Tool / Library Key Features Best For
Python (Matplotlib,
Seaborn, Plotly)
Matplotlib is highly
customizable. Seaborn for
statistical plots. Plotly for
interactivity.
Data scientists, developers
building custom applications
and advanced analytics.
R (ggplot2)
Based on "Grammar of
Graphics," creates elegant,
publication-quality static
visuals.
Academic research,
statistical analysis, and fields
like bioinformatics.
JavaScript (D3.js,
Chart.js)
D3.js offers unparalleled
control for web-based visuals.
Chart.js for simpler web charts.
Web developers creating
interactive, web-native data
visualizations.
How to Choose the Right Tool?
Ask these questions:
 Who is the audience? (Technical managers vs. C-suite
executives)
 What is the data source? (Static Excel file vs. Live SQL
database vs. Cloud platform)
 What is the goal? (A one-time report vs. an ongoing monitoring
dashboard)
 What is the technical skill of the creator?
 What is the budget? (Free vs. enterprise licensing)
IDENTIFYING TRENDS
&
PATTERNS IN DATA
The "Story" in the Data
 Raw data is a collection of facts.
 Trends and patterns are the meaningful stories we extract
from that data.
 They describe relationships, changes, and structures that
allow us to understand the past and anticipate the future.
In essence, they answer three key questions:
 What is happening? (Description)
 Why is it happening? (Analysis)
 What is likely to happen next? (Prediction)
What is a Trend?
 A trend indicates a consistent, long-term upward or
downward movement in data over a significant period.
 It shows the overall direction or tendency.
Key Characteristics:
 Direction: Upward (Increasing), Downward (Decreasing),
or Horizontal (Stagnant).
 Duration: Long-term (e.g., years, quarters).
 Significance: Represents a fundamental shift, not just
short-term noise.
Example:
 "Our company's annual revenue has shown a steady
upward trend over the past five years."
 "The number of physical store visits has been on a
consistent downward trend since 2020."
Goal of Identification:
 To understand the fundamental trajectory of a metric
and make long-term strategic decisions (e.g., investing
in a growing product line, phasing out a declining
service).
What is a Pattern?
 A pattern is any repetitive, recognizable structure or relationship in the data.
Patterns are often cyclical and can be short or long-term.
Key Characteristics:
 Repetition: Occurs at regular or irregular intervals.
 Form: Can be seasonal, cyclical, or based on relationships between
variables.
 Focus: Describes how data behaves, not just its overall direction.
How to Identify It:
 Patterns are identified through visual analysis (e.g., repeating peaks/troughs
on a chart, clusters on a scatter plot) and statistical methods.
Common Types & Examples:
 Seasonality: Short-term, regular patterns tied to time (e.g., "Ice cream
sales peak every summer.").
 Cyclical Patterns: Longer-term fluctuations linked to economic cycles
(e.g., "Housing sales rise and fall with the GDP.").
 Correlation: A relationship between two variables (e.g., "As marketing
spend increases, website traffic also increases.").
 Clustering: Groups of similar data points (e.g., "Customer data shows
three distinct patterns of purchasing behavior.").
Goal of Identification:
 To predict short-term changes, optimize operations, understand customer
behavior, and segment audiences.
Feature Trend Pattern
Timeframe Long-term
Any timeframe (short
or long)
Nature Overall direction
Repetitive structure or
relationship
Focus "Where is it going?" "How does it behave?"
Example
Revenue increasing
over 5 years
Sales spiking every
December
Key Differences at a Glance
COMMUNICATING INSIGHTS
THROUGH VISUAL
STORYTELLING
 Visual storytelling is the practice of combining data visuals
with a narrative
 to present insights in a clear, engaging, and persuasive way.
Goal:
 Not just to show data, but to explain what it means,
 why it matters, and what actions to take.
What is Data-Driven Storytelling?
 It's the art of weaving data, visuals, and narrative into a compelling
story that inspires action.
 It moves beyond simply showing data to explaining what it means and
why it matters.
Without Storytelling:
 "Here's a dashboard of last quarter's sales."
 (Audience Thinks): "So what? What am I supposed to do with this?"
With Storytelling:
 "Last quarter, we gained significant market share in the Midwest.
 Our story today is about how a localized marketing strategy drove that
success and how we can apply it nationally to hit our annual target."
 (Audience Thinks): "I see! Tell me more."
The Anatomy of a Data Story
 Every effective data story has three core components:
1. Data (The Evidence)
 The raw material.
 This is your cleaned, analyzed data and the visualizations you build from it
(charts, graphs, maps).
2. Visuals (The Stage)
 The presentation of the evidence.
 This is the thoughtful design of those visuals using principles of clarity,
simplicity, and emphasis to guide the audience's eye.
3. Narrative (The Script)
The structure and language that frame the evidence.
It provides context, explains conflict, and builds toward a
resolution.
It answers:
 What is happening? (The initial situation)
 Why does it matter? (The conflict or opportunity)
 What should we do about it? (The resolution & call to
action)
The Storytelling Framework: A Practical Guide
 Follow this structure to build your narrative:
1. Hook (The Beginning):
 Start with a relatable question, a surprising fact, or the core insight to grab
attention.
Example:
 "Did you know we're leaving $5M in revenue on the table?“
2. Conflict/Quest (The Middle):
 Present the problem, opportunity, or key finding.
 Use data visuals as evidence to build your case.
Example:
 "While our overall sales are flat, this chart reveals a hidden gem: a 300% growth in
a specific customer segment we've been ignoring."
3. Resolution (The Ending):
 Reveal the solution or answer derived from the data.
 This is your main insight.
Example:
 "The data shows this growth is directly tied to our recent content
marketing efforts.“
4. Call to Action (The Next Chapter):
 Clearly state what you want the audience to do, decide, or believe based
on the story.
Example:
 "I recommend we allocate an additional 20% of our Q4 budget to
content marketing to leverage this proven strategy."
CASE STUDY:
SAFARICOM PLC
Enhancing Commercial Decision-Making with a Real-Time
Sales Performance Dashboard
Company:
 Safaricom PLC
Industry:
 Telecommunications, Mobile Money (M-PESA)
Challenge:
 Managing and analyzing sales data across vast retail
channels to drive growth and agent network effectiveness.
Executive Summary
The Challenge:
 Safaricom's extensive sales operations—spanning direct sales,
dealer networks, M-PESA agents, and retail outlets—generated
massive, siloed data.
 Regional managers lacked timely insights, leading to delayed
decisions on agent support, stock allocation, and promotional
campaigns.
 Performance reporting was a manual, weekly process,
hindering proactive management.
The Outcome:
 20% reduction in time spent on manual
reporting.
 15% increase in active M-PESA agent
performance within three months due to
targeted interventions.
 Improved stock allocation, reducing out-of-
stock scenarios by 30% in key regions.
 Empowered regional managers with real-
time insights for faster decision-making.
The Solution:
 A centralized, interactive Sales Performance Dashboard built in Microsoft
Power BI, integrating data from multipe sources (SAP, CRM, M-PESA
transaction logs) into a single source of truth.
The Business Problem & Objectives
Background:
 As Kenya's leading telecom operator, Safaricom's commercial success
relies on a complex distribution network.
 Understanding regional, dealer, and agent-level performance in near
real-time is critical for maintaining a competitive edge.
Key Business Problems:
1. Data Silos:
 Sales, agent, and airtime credit data resided in separate systems,
making consolidated analysis difficult and time-consuming.
2. Delayed Reporting:
 Manual Excel-based reports were outdated by the time they were distributed, causing
reactive instead of proactive management.
3. Ineffective Targeting:
 Inability to quickly identify underperforming agents or regions to deploy support teams
and resources effectively.
Project Objectives:
 Automate Reporting: Create a single source of truth that updates daily.
 Enable Drill-Down Analysis: Provide insights from a national level down to an
individual agent level.
 Identify Trends & Patterns: Track Key Performance Indicators (KPIs) over time
and across regions.
 Improve Actionability: Equip regional managers with tools to make data-driven
decisions swiftly.
KPI Category Specific Metrics Purpose
Overall Performance
Total Revenue, Sales Volume vs. Target,
YoY Growth %
Track overall health of sales
operations.
Regional Analysis
Revenue by County, Top 5 Performing
Regions, Bottom 5 Performing Regions
Identify geographic strengths and
weaknesses.
Agent/Dealer
Performance
M-PESA Transaction Value per Agent,
Airtime Sales by Dealer, Activation Rates
Rank partners to target support or
rewards.
Temporal Trends
Sales by Week/Month, Seasonal Patterns,
Moving Averages
Forecast demand and prepare for
peaks (e.g., holidays).
Product Performance
Revenue by Product (Voice, Data, M-
PESA, Fuliza)
Inform product strategy and
marketing focus.
Key Performance Indicators (KPIs) Visualized:
Data Visualization and Interpretation.pptx

Data Visualization and Interpretation.pptx

  • 2.
    TITLE: DATA VISUALIZATION ANDINTERPRETATION PRESENTED BY: MR. DARWIN MONG’ARE DATE: 18TH SEPT. 2025
  • 3.
  • 4.
    We are learningto  understand the purpose and benefits of data visualisation  create clear and accurate data visualisations  choose the correct chart type for various data relationships. We can  explain why data visualisation is essential for uncovering trends and communicating insights  design visualisations to ensure clarity that focus on key data  implement appropriate chart types to communicate data relationships  critically assess visualisations for clarity, accuracy and potential bias.
  • 5.
    Data Visualization  Theart and science of transforming raw data into visual formats like charts, graphs, and maps. It makes complex data accessible and understandable. Data Interpretation  The analytical process of examining these visuals to extract meaningful insights, patterns, and trends. It turns understanding into actionable intelligence.
  • 6.
    Why visualise data? Datais only as good as our ability to understand and communicate it Data visualisation helps:​ uncover trends and patterns visualisations help spot trends and patterns in data that might be missed in spreadsheets or raw numbers. ​ make data accessible charts and graphs translate complex data sets into a format that's easier to understand for a wider audience.​ Cont,
  • 7.
    Communicate insights clearly Visualscan present findings in a compelling way, making it easier to share data stories and recommendations. Spark action and decision making By highlighting key trends, visualisations can guide better decision-making based on clear data insights.​ Make data memorable Information presented visually is more likely to be remembered and recalled.
  • 8.
    General design tips Makesure you do the following Ensure focus on the data and tone-down or remove the non-data elements such as grid lines, axis lines, chart borders and colour that does not have a purpose. Label it up and always include clear and concise legends and data labels to provide context and ensure viewers understand what they're looking at.​ Cont,
  • 9.
    Make sure youdo the following Take a step back and squint at your visualisation. If the overall message is still clear without reading any labels, you're on the right track.​ Get feedback. Don't be afraid to ask for fresh eyes! Sharing your visualisation with others that can help you identify areas for improvement and ensure your message is clear. General design tips
  • 10.
    Make sure youdo the following Avoid clutter by adding too much information to a single chart as this eliminates the advantages of processing data visually​ . Avoid 3D visualisations as they can be visually distracting and make it difficult to compare data points accurately. Stick to simpler 2D charts for better clarity.​ General design tips
  • 11.
    Make sure youdo the following Use ‘bad’ colour combinations. Always try and avoid harsh colour combinations such as red/green or blue/yellow. Don't make users perform visual or mental calculations to interpret your visualisation. If the chart is complex, break it down into separate visuals and reduce the viewer's cognitive load. General design tips
  • 12.
    PRINCIPLES OF EFFECTIVEDATA VISUALIZATION GUIDELINES TO ENSURE YOUR VISUALS ARE CLEAR, ACCURATE, AND IMPACTFUL.
  • 13.
    Principle Description WhyIt Matters Clarity Avoid clutter; make the core message obvious. Prevents confusion and ensures the audience grasps the key takeaway immediately. Simplicity Use the simplest chart that effectively conveys the point. Reduces cognitive load. Don't use a 3D pie chart when a bar chart will do. Accuracy Scale visuals appropriately; don't distort the data. Maintains integrity and trust. Misleading visuals lead to flawed decisions.
  • 14.
    Principle Description WhyIt Matters Consistency Use standard colors, fonts, and labeling across all visuals. Creates a professional look and allows the audience to focus on the data, not the design. Relevance Only include information that supports your message. Eliminates noise and directs attention to what is truly important.
  • 15.
  • 16.
    A data chartis a graphical or visual representation of data. It translates complex numerical information and relationships into a visual format, making patterns, trends, and outliers easier to see and understand. In simple terms: It’s a picture of your data. Why Use Charts? From Data to Insight Charts serve four primary purposes:  Simplify: Break down complex datasets into digestible visuals.  Compare: Show differences and similarities between values.  Reveal Trends: Illustrate how data changes over time.  Show Relationships: Demonstrate how variables interact with each other. Goal:  To facilitate faster and more accurate decision-making.
  • 17.
  • 18.
    Bar Graphs  Theseare one of the most commonly used types of graphs for data visualization.  They represent data using rectangular bars where the length of each bar corresponds to the value it represents.
  • 20.
    Line Graphs  Theseare used to display data over time or continuous intervals.  They consist of points connected by lines, with each point representing a specific value at a particular time or interval.  Line graphs are useful for showing trends and patterns in data.
  • 22.
    Different Types OfCharts For Data Visualization Pie Charts  These are circular graphs divided into sectors, where each sector represents a proportion of the whole.  Pie charts are effective for showing the composition of a whole and comparing different categories as parts of a whole.
  • 24.
    Scatter Plots  Theseare used to visualize the relationship between two variables.  Each data point in a scatter plot represents a value for both variables, and the position of the point on the graph indicates the values of the variables.  Scatter plots are useful for identifying patterns and relationships between variables, such as correlation or trends.
  • 26.
    Area Charts  Theyare used to represent cumulative totals or stacked data over time.  Area charts are effective for showing changes in composition over time and comparing the contributions of different categories to the total.
  • 28.
    Radar Charts  Alsoknown as a spider chart or a web chart, is a graphical method of displaying multivariate data in the form of a two-dimensional chart.  It is particularly useful for visualizing the relative values of multiple quantitative variables across several categories.
  • 30.
    Pareto Charts  Thisis a specific type of chart that combines both bar and line graphs.  It's named after Vilfredo Pareto, an Italian economist who first noted the 80/20 principle, which states that roughly 80% of effects come from 20% of causes.   Pareto charts are used to highlight the most significant factors among a set of many factors.
  • 32.
    Histograms  These aresimilar to bar graphs but are used specifically to represent the distribution of continuous data.  In histograms, the data is divided into intervals, or bins, and the height of each bar represents the frequency or count of data points within that interval.
  • 34.
    TOOLS FOR DATAVISUALIZATION & DASHBOARDS
  • 35.
    1: Spreadsheets (TheFoundation) Purpose:  Versatile and accessible tools for quick analysis, basic charts, and simple dashboards. Best for:  Quick, simple charts; data cleaning and basic analysis; universal accessibility.
  • 36.
    Tool Key FeaturesBest For Microsoft Excel Incredibly ubiquitous, vast chart types, PivotTables/PivotCharts, Power Query. Everyone. Quick ad- hoc analysis, reporting, and widely shared files. Google Sheets Real-time collaboration, cloud-native, easy sharing, built-in exploration tools. Collaborative projects, simple shared dashboards, and cloud- first teams.
  • 37.
    2: Business Intelligence(BI) & Dashboarding Best for: Purpose:  To connect to various data sources, model data, and create interactive dashboards for sharing across an organization.  Connecting to live data sources; building interactive, enterprise-grade dashboards; self-service analytics for business users.
  • 38.
    Tool Key FeaturesBest For Tableau Powerful drag-and-drop interface, superior visual design, high interactivity. Enterprises, analysts focused on deep exploration and beautiful visuals. Microsoft Power BI Deep integration with Microsoft ecosystem, strong self-service capabilities, cost-effective. Organizations using Azure & Microsoft 365; strong overall value. Qlik Sense Associative data model, great for discovering hidden trends, strong governance. Users who need to explore data freely without predefined queries. Looker (Google Cloud) Uses a custom modeling language (LookML), embedded analytics, cloud-native. Tech-savvy teams that need customized, embedded analytics solutions.
  • 39.
    3: Programming Languages(Maximum Flexibility) Purpose:  To build custom, reproducible, and highly specific visualizations directly with code. Offers maximum flexibility. Best for:  Statistical analysis; automated reporting; custom and complex visualizations; reproducibility.
  • 40.
    Tool / LibraryKey Features Best For Python (Matplotlib, Seaborn, Plotly) Matplotlib is highly customizable. Seaborn for statistical plots. Plotly for interactivity. Data scientists, developers building custom applications and advanced analytics. R (ggplot2) Based on "Grammar of Graphics," creates elegant, publication-quality static visuals. Academic research, statistical analysis, and fields like bioinformatics. JavaScript (D3.js, Chart.js) D3.js offers unparalleled control for web-based visuals. Chart.js for simpler web charts. Web developers creating interactive, web-native data visualizations.
  • 41.
    How to Choosethe Right Tool? Ask these questions:  Who is the audience? (Technical managers vs. C-suite executives)  What is the data source? (Static Excel file vs. Live SQL database vs. Cloud platform)  What is the goal? (A one-time report vs. an ongoing monitoring dashboard)  What is the technical skill of the creator?  What is the budget? (Free vs. enterprise licensing)
  • 42.
  • 43.
    The "Story" inthe Data  Raw data is a collection of facts.  Trends and patterns are the meaningful stories we extract from that data.  They describe relationships, changes, and structures that allow us to understand the past and anticipate the future.
  • 44.
    In essence, theyanswer three key questions:  What is happening? (Description)  Why is it happening? (Analysis)  What is likely to happen next? (Prediction)
  • 45.
    What is aTrend?  A trend indicates a consistent, long-term upward or downward movement in data over a significant period.  It shows the overall direction or tendency. Key Characteristics:  Direction: Upward (Increasing), Downward (Decreasing), or Horizontal (Stagnant).  Duration: Long-term (e.g., years, quarters).  Significance: Represents a fundamental shift, not just short-term noise.
  • 46.
    Example:  "Our company'sannual revenue has shown a steady upward trend over the past five years."  "The number of physical store visits has been on a consistent downward trend since 2020." Goal of Identification:  To understand the fundamental trajectory of a metric and make long-term strategic decisions (e.g., investing in a growing product line, phasing out a declining service).
  • 47.
    What is aPattern?  A pattern is any repetitive, recognizable structure or relationship in the data. Patterns are often cyclical and can be short or long-term. Key Characteristics:  Repetition: Occurs at regular or irregular intervals.  Form: Can be seasonal, cyclical, or based on relationships between variables.  Focus: Describes how data behaves, not just its overall direction. How to Identify It:  Patterns are identified through visual analysis (e.g., repeating peaks/troughs on a chart, clusters on a scatter plot) and statistical methods.
  • 48.
    Common Types &Examples:  Seasonality: Short-term, regular patterns tied to time (e.g., "Ice cream sales peak every summer.").  Cyclical Patterns: Longer-term fluctuations linked to economic cycles (e.g., "Housing sales rise and fall with the GDP.").  Correlation: A relationship between two variables (e.g., "As marketing spend increases, website traffic also increases.").  Clustering: Groups of similar data points (e.g., "Customer data shows three distinct patterns of purchasing behavior."). Goal of Identification:  To predict short-term changes, optimize operations, understand customer behavior, and segment audiences.
  • 49.
    Feature Trend Pattern TimeframeLong-term Any timeframe (short or long) Nature Overall direction Repetitive structure or relationship Focus "Where is it going?" "How does it behave?" Example Revenue increasing over 5 years Sales spiking every December Key Differences at a Glance
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  • 51.
     Visual storytellingis the practice of combining data visuals with a narrative  to present insights in a clear, engaging, and persuasive way. Goal:  Not just to show data, but to explain what it means,  why it matters, and what actions to take.
  • 52.
    What is Data-DrivenStorytelling?  It's the art of weaving data, visuals, and narrative into a compelling story that inspires action.  It moves beyond simply showing data to explaining what it means and why it matters. Without Storytelling:  "Here's a dashboard of last quarter's sales."  (Audience Thinks): "So what? What am I supposed to do with this?" With Storytelling:  "Last quarter, we gained significant market share in the Midwest.  Our story today is about how a localized marketing strategy drove that success and how we can apply it nationally to hit our annual target."  (Audience Thinks): "I see! Tell me more."
  • 53.
    The Anatomy ofa Data Story  Every effective data story has three core components: 1. Data (The Evidence)  The raw material.  This is your cleaned, analyzed data and the visualizations you build from it (charts, graphs, maps). 2. Visuals (The Stage)  The presentation of the evidence.  This is the thoughtful design of those visuals using principles of clarity, simplicity, and emphasis to guide the audience's eye.
  • 54.
    3. Narrative (TheScript) The structure and language that frame the evidence. It provides context, explains conflict, and builds toward a resolution. It answers:  What is happening? (The initial situation)  Why does it matter? (The conflict or opportunity)  What should we do about it? (The resolution & call to action)
  • 55.
    The Storytelling Framework:A Practical Guide  Follow this structure to build your narrative: 1. Hook (The Beginning):  Start with a relatable question, a surprising fact, or the core insight to grab attention. Example:  "Did you know we're leaving $5M in revenue on the table?“ 2. Conflict/Quest (The Middle):  Present the problem, opportunity, or key finding.  Use data visuals as evidence to build your case. Example:  "While our overall sales are flat, this chart reveals a hidden gem: a 300% growth in a specific customer segment we've been ignoring."
  • 56.
    3. Resolution (TheEnding):  Reveal the solution or answer derived from the data.  This is your main insight. Example:  "The data shows this growth is directly tied to our recent content marketing efforts.“ 4. Call to Action (The Next Chapter):  Clearly state what you want the audience to do, decide, or believe based on the story. Example:  "I recommend we allocate an additional 20% of our Q4 budget to content marketing to leverage this proven strategy."
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  • 58.
    Enhancing Commercial Decision-Makingwith a Real-Time Sales Performance Dashboard Company:  Safaricom PLC Industry:  Telecommunications, Mobile Money (M-PESA) Challenge:  Managing and analyzing sales data across vast retail channels to drive growth and agent network effectiveness.
  • 59.
    Executive Summary The Challenge: Safaricom's extensive sales operations—spanning direct sales, dealer networks, M-PESA agents, and retail outlets—generated massive, siloed data.  Regional managers lacked timely insights, leading to delayed decisions on agent support, stock allocation, and promotional campaigns.  Performance reporting was a manual, weekly process, hindering proactive management.
  • 60.
    The Outcome:  20%reduction in time spent on manual reporting.  15% increase in active M-PESA agent performance within three months due to targeted interventions.  Improved stock allocation, reducing out-of- stock scenarios by 30% in key regions.  Empowered regional managers with real- time insights for faster decision-making. The Solution:  A centralized, interactive Sales Performance Dashboard built in Microsoft Power BI, integrating data from multipe sources (SAP, CRM, M-PESA transaction logs) into a single source of truth.
  • 61.
    The Business Problem& Objectives Background:  As Kenya's leading telecom operator, Safaricom's commercial success relies on a complex distribution network.  Understanding regional, dealer, and agent-level performance in near real-time is critical for maintaining a competitive edge. Key Business Problems: 1. Data Silos:  Sales, agent, and airtime credit data resided in separate systems, making consolidated analysis difficult and time-consuming.
  • 62.
    2. Delayed Reporting: Manual Excel-based reports were outdated by the time they were distributed, causing reactive instead of proactive management. 3. Ineffective Targeting:  Inability to quickly identify underperforming agents or regions to deploy support teams and resources effectively. Project Objectives:  Automate Reporting: Create a single source of truth that updates daily.  Enable Drill-Down Analysis: Provide insights from a national level down to an individual agent level.  Identify Trends & Patterns: Track Key Performance Indicators (KPIs) over time and across regions.  Improve Actionability: Equip regional managers with tools to make data-driven decisions swiftly.
  • 63.
    KPI Category SpecificMetrics Purpose Overall Performance Total Revenue, Sales Volume vs. Target, YoY Growth % Track overall health of sales operations. Regional Analysis Revenue by County, Top 5 Performing Regions, Bottom 5 Performing Regions Identify geographic strengths and weaknesses. Agent/Dealer Performance M-PESA Transaction Value per Agent, Airtime Sales by Dealer, Activation Rates Rank partners to target support or rewards. Temporal Trends Sales by Week/Month, Seasonal Patterns, Moving Averages Forecast demand and prepare for peaks (e.g., holidays). Product Performance Revenue by Product (Voice, Data, M- PESA, Fuliza) Inform product strategy and marketing focus. Key Performance Indicators (KPIs) Visualized: