BUSINESS LINK NORTHWEST                                               Operations Department
       DATA MAP
                                                                      All inputs and outputs which
                                                                         start from or end in the
                                                                         Operations Department
Drawn April 2010 based on the data mapping feedback
    provided in February 2010 by the Information
              Governance Workgroup.
                                                                                                                                                                                                                                                                                             Customer details
                                                                                                Client /
                                                                                               company
                   Key to symbols                                                               details




         Input                    Input document or data                                                                                                                                                                                                                                     Financial details/
                                                                                               National                                                                                                                Innovation                                                                 GVA
                                                                                            apprenticeship                        L&M details                                                                           voucher
                                                                                               scheme                                                                                                                  application




                                Data base or filing system
      Data store                                                                                                                                                                                                                                                                             Business plans
                                                                                            Skills pledge                             Final                                                                              ERDF
                                                                                                 plus                              evaluations                                                                         declarations




       Output                                                                                                                                                                                                                                                                                  Action plans
                                 Output document or data                                                                             Wage                                                                               Business
                                                                                                                                  contributions                                                                          plans




                                                                                                                                                                                                                                                                                                Customer
                                   Direction of data flow                                                                          Funding
                                                                                                                                                                                                                                                                                               engagement
                                                                                                                                                                                                                           CVs
                                                                                                                                  applications



         Blue
                                        Personal data
                                                                                                                                                                                                                                                                                              ERDF project
                                                                                                                                                                                                                                                                                                reports
                                                                                                                                     Meeting
                                                                                                                                      notes




        Yellow                          Sensitive data                                                                                                                                                                                                                                           ERDF
                                                                                                                                    Financial                                                                                                                                                  declarations
                                                                                                                                   details/GVA




       Crimson                         Confidential data                                                                                                                                                                                                                                         BPI info
                                                                                                                                  Action plans



         White
                                       Unclassified data                                                                                                                                                                                                                                        Funding
                                                                                                                                                                                                                                                                                               applications


                         Drawn by Ian Oultram
                    Analysis suggested by Harriet Jay


                                                                                                                                                                                                                                                                                             Funding letters




                                                                                                                                                                                                                                                                                                 General
                                                                                                                                                                                                                                                                                             correspondence




                                                                                                                                                                                Funding
                                                                                                                                      Paper                                                                         Activity data
                                                                                                                                                                               applications       LSC website
                                                                                                                                    based files




                                                                                                                                                                             Customer details




                                                                                                                                                                               Action plans




                                                                                                                                                                              Financial data




                                                                                                                                                                             Funding letters




                                                                                                                                                                                 Wage
                                                                                                                                                                              contributions




        Corporate Resources
            Department
      All inputs and outputs which
         start from or end in the
          Corporate Resources
                Department

                                                                                                                                                                                Customer                                                                                                     Poor or missing
                                                                                                                                                                                complaints                                                                                                        data




                                                                                                                                                                                                                    Customer survey                                                           Data sharing
                                                                                                                                  Poor or missing                              Contact data         Acuigen             results                                                               contracts &
                                                                                                                                       data                                                         website
                                                                                                                                                                                                                                                                                                licences




                                                                                                                                                                                                                                                                                             Subject access
                                                                                                                                                                                                                                                                                               requests


                                                                                                                                                                                                                        Business &
                                                                                                                                                                                  Data
                                                                                                                     CRM                                                                              BPI             contact risk info
                                                                                                                                                                                warehouse

                                                                                                                                                                                                                                                                                               Freedom of
                                                                                                                                                                                                                                                                                               information
                                                                                                                                                                                                                                                                                                 requests




                                                                                                                                                                                                                      Extract 0f BME
                                                                                                                                                                                                                       businesses                                                                Supplier
                                                                                                                                                                                                                                                                                                payments



                                                                                                                                                                                                                       Foreign owned/
                                                                                                                                                                                                                      large businesses
                                                                                                                                                                                                                        in Lancashire
                                                                                                                                                                                                                            region                                                            Payroll details




                                                                                                                                                                                                                      Foreign owned/
                                                                                                                                                                                                                     large businesses
                                                                                                                                                        Experian
                                                                                                                                                                                                                       in Manchester
                                                                                                                                                          data
                                                                                                                                                                                                                           region



                                                                                                                                                                                                                     Foreign owned/
                                                                                                                                                        Winning                                                     large businesses
                                                                                                                                                         moves                                                         in Liverpool
                                                                                                                                                       benchmark                                                          region
                                                                                                                                                          data



                                                                                                                                                                                                                     Sample data for
                                                                                                                                                        Fame and                                                     review surveys/
                                                                                                                                                        Mint data                                                     benchmarking




                                                                                                                                                                                                                     Intensive assist/
                                                                                                                                                                                                                    light touch & pre-
                                                                                                                                                        EETS &
                                                                                                                                                                                                                    start sample data
                                                                                                                                                      Innovas data




                                                                                                                                                         Foreign
                                                                                                                                                         owned
                                                                                                                                                       companies
                                                                                                                                                        database




                                                                                                                                                                                                                         Supplier
                                                                                                                                                                                  File copy          Bank               payments
                                                                                                                                                                                                    website




                                                                                                                                                        Staff salary
                                                                                            Client detail                                                 details
                                 Tenders
                                                                                            confirmation




                                                                                                                                                       Customer/
                                                                                                                                                         staff
                                                                                             Marketing                                                 complaints                                                                                                           Payroll budget
                                                                                                                                                                                                                                                            Payroll
                                                                                             opt-outs




                                                                                                                                                         Internal
                                                                                            Computer                                                   audit reports                                                                                                         Gross pay
                                                              Email                       voucher order
                                                             system                           form



                                                                                                                                                        External
                                                                                                                                                      audit reports
                                                                                         Asset information




                                                                                                                                                        SAR/FOI
                                                                                                                                                        requests




                                                                                                                                                       Client bank
                                                                                                                                                          details




                                                                                                                                                      Data sharing
                                                                                                                                                      agreements
                                                                                                                                                       & licences




                                                                                                                                                      Confidentiality
                                                                                                                                                       agreements




                                                                                                                                                         Net pay
                                                                                                                                                       calculations




                                                                                                                                                         Pension
                                                                                                                                                          details




                                                                                                                                                      Bank details




                                                                                                                                                         Payslip
                                                                                                                                                       information




                                                                                                                                                        Supplier
                                                                                                                                                       bank details




                                                                                                                                                        Purchase
                                                                                                                                                        invoices




                                                                                                                                                                                                Purchase orders
                                                                                                                                                                                   Sage




                                                                                                                                                          Duty of care
                                                                                                                                                            details




                                                                                                                                                           Expenses




                                                                                                                                                                                Expenses
                                                                                                                                                                                 website




                                                                                                                                                                                  Active
                                                                                                                                                          User ID data
                                                                                                                                                                                 directory




                                                                                                                                                           Asset data




                                                                                                                                                          Incident data




                                                                                                                                                                                  Assyst




                                                                                                                                                            Training
                                                                                                                                                             needs
                                                                                                                                                            analyses




                                                                                                                                                             Training
                                                                                                                                                            feedback
                                                                                                                                                              forms




          All Departments
       All inputs and outputs
       which are shared by all
             departments




                                                                                             Emails
                                   Emails




     Marketing, Strategic Partnerships &
          Knowledge Department



     All inputs and outputs which start from or
           end in the Marketing. Strategic
      Partnerships & Knowledge Department


                                                                                                                                                         Supplier GUIDs                                                                                                                          Supplier
                                                                                                                                                                                                Inform newsletter
                                                                                                                                                                                SharePoint                                                                                                     information




                                                                                                                                                          Contact info for
                                                                                                                                                             e-shots                                                                                                                         Correspondence




                                                                                                                                                           Marketing data
                                                                                               Web &
                                                                                             knowledge
                                                                                            registrations



                                                                                                                                                               Supplier
                                                                                                                                                             information
                                                                                                Event
                                                                                             attendance




                                                                                                                                                           Contact us
                                                                                             Marketing                                                       forms
                                                                                             campaigns




                                                                                               Product
                                                                                             information




                                                                                               Supplier
                                                                                             information                                                     Case
                                                                                                                                                            studies




                                                                                                Web
                                                                                            registrations




                                     Tele-
                                    marketing




                                     E-shots




                                   Direct mail




                                                                          Human Resources Department

                                                                            All inputs and outputs which start
                                                                          from or end in the Human Resources
                                                                                        Department
                                                                                                                                                                                                                                                                            Payroll data




                                                                                                                                     BUPA form
                                                                                             BUPA data             BUPA file




                                                                                               Pension                                                                        Pension form
                                                                                                                                                           Pension file
                                                                                                details




                                                                                             Job Centre
                                                                                              vouchers




                                                                                                                                         Leave

                                                                                              Application                                                                                                                                  Network:
                                                                                                forms                                                                                                                                                                                              CVs
                                                                                                                                                                                                                                           team and
                                                                                                                                                                                                                                          home drive


                                                                                                                                    Compassionate
                                                                                                                                       leave

                                                                                                CVs                                                                                                                                                                                             Candidate
                                                                                                                                                                                                                                                                                                summaries
                                                                                                                                                                                                                                                        Employment
                                                                                                                                                                                                                                                         contracts
                                                                                                                                        Special
                                                                                                                                         leave
                                                                                             Candidate
                                                                                             summaries                                                                                                                                                                                       Interview invites

                                                                                                                                                                                                                                                         Offer letters
                                                                                                                                      Back to work
                                                                                                                                       interviews
                                                                                             Monitoring
                                                                                                                                                                                                                                                                                                Reference
                                                                                              forms
                                                                                                                                                                                                                                                                                                 requests
                                                                                                                                                                                                                                                          Change to
                                                                                                                                                                                                                                                          contracts

                                                                                                                                       Appraisals
                                                                                             Request for
                                                                                              training                                                                                                                                                                                          Starters &
                                                                                              budgets                                                                                                                                                                                        leavers reports

                                                                                                                                                                                                                                                       Internal transfers



                                                                                               Best                                                                                                 Training
                                                                                             companies                                                        HR.net                             requisition form                                                                            Pension form &
                                                                                              surveys                                                                                                                                                                                           reports
                                                                                                                                                                                                                                                        Salary & bonus
                                                                                                                                                                                                                                                            letters



                                                                                            Resignations                                                                                         Monitoring data                                                                               Performance
                                                                                                                                                                                                                                                                                               management
                                                                                                                                                                                                                                                                                                 reports

                                                                                                                                         New
                                                                                                                                       employee
                                                                                                                                        details
                                                                                              Reference
                                                                                               requests                                                                                                                                                                                       Occupational
                                                                                                                                                                                                                                                                                                 health



                                                                                                                                        P45/46s

                                                                                                                                                                                                                                                                                                Headcount
                                                                                                                                                                                                                                                                                                 forecast
                                                                                                                 Declarations
                                                                                            Declarations             file
                                                                                                                                       Probation
                                                                                                                                        reviews

                                                                                                                                                                                                                                                                                                   KPIs



                                                                                                                                        Salary
                                                                                                                                       sacrifice

                                                                                                                                                                                                                                                                                              Board reports




                                                                                                                                      Sick notes




                                                                                                                                       Doctor’s
                                                                                                                                        notes
                                                                                                                                                                                                                                                       New starter info




                                                                                                                                       Doctors’
                                                                                                                                       medical
                                                                                                                                       reports                                                                                                            P45s/P46s




                                                                                                                                          Life
                                                                                                                                      assurance
                                                                                                                                        ‘EOW’                                                                                                          Doctors reports




                                                                                                                                     Occupational
                                                                                                                                     health reports
                                                                                                                                                                                                                                                        Investigations




                                                                                                                                       Maternity
                                                                                                                                         B1s
                                                                                                                                                                                                                                                        Maternity B1s




                                                                                                                                      Request to
                                                                                                                                        extend
                                                                                                                                       contract                                                                                                           Sick notes




                                                                                                                                     Restructure
                                                                                                                                   correspondence
                                                                                                                                                                                                                                                       Salary sacrifice




                                                                                                                                                                                                                                                         Restructure
                                                                                                                                                            Personnel                                                                                  correspondence
                                                                                                                                                               file




                                                                                            Investigations       Investigations                                                Disciplinaries
                                                                                               & hearing              file
                                                                                              summaries

Data map - classified according to sensitive, personal, confidential and unclassified data

  • 1.
    BUSINESS LINK NORTHWEST Operations Department DATA MAP All inputs and outputs which start from or end in the Operations Department Drawn April 2010 based on the data mapping feedback provided in February 2010 by the Information Governance Workgroup. Customer details Client / company Key to symbols details Input Input document or data Financial details/ National Innovation GVA apprenticeship L&M details voucher scheme application Data base or filing system Data store Business plans Skills pledge Final ERDF plus evaluations declarations Output Action plans Output document or data Wage Business contributions plans Customer Direction of data flow Funding engagement CVs applications Blue Personal data ERDF project reports Meeting notes Yellow Sensitive data ERDF Financial declarations details/GVA Crimson Confidential data BPI info Action plans White Unclassified data Funding applications Drawn by Ian Oultram Analysis suggested by Harriet Jay Funding letters General correspondence Funding Paper Activity data applications LSC website based files Customer details Action plans Financial data Funding letters Wage contributions Corporate Resources Department All inputs and outputs which start from or end in the Corporate Resources Department Customer Poor or missing complaints data Customer survey Data sharing Poor or missing Contact data Acuigen results contracts & data website licences Subject access requests Business & Data CRM BPI contact risk info warehouse Freedom of information requests Extract 0f BME businesses Supplier payments Foreign owned/ large businesses in Lancashire region Payroll details Foreign owned/ large businesses Experian in Manchester data region Foreign owned/ Winning large businesses moves in Liverpool benchmark region data Sample data for Fame and review surveys/ Mint data benchmarking Intensive assist/ light touch & pre- EETS & start sample data Innovas data Foreign owned companies database Supplier File copy Bank payments website Staff salary Client detail details Tenders confirmation Customer/ staff Marketing complaints Payroll budget Payroll opt-outs Internal Computer audit reports Gross pay Email voucher order system form External audit reports Asset information SAR/FOI requests Client bank details Data sharing agreements & licences Confidentiality agreements Net pay calculations Pension details Bank details Payslip information Supplier bank details Purchase invoices Purchase orders Sage Duty of care details Expenses Expenses website Active User ID data directory Asset data Incident data Assyst Training needs analyses Training feedback forms All Departments All inputs and outputs which are shared by all departments Emails Emails Marketing, Strategic Partnerships & Knowledge Department All inputs and outputs which start from or end in the Marketing. Strategic Partnerships & Knowledge Department Supplier GUIDs Supplier Inform newsletter SharePoint information Contact info for e-shots Correspondence Marketing data Web & knowledge registrations Supplier information Event attendance Contact us Marketing forms campaigns Product information Supplier information Case studies Web registrations Tele- marketing E-shots Direct mail Human Resources Department All inputs and outputs which start from or end in the Human Resources Department Payroll data BUPA form BUPA data BUPA file Pension Pension form Pension file details Job Centre vouchers Leave Application Network: forms CVs team and home drive Compassionate leave CVs Candidate summaries Employment contracts Special leave Candidate summaries Interview invites Offer letters Back to work interviews Monitoring Reference forms requests Change to contracts Appraisals Request for training Starters & budgets leavers reports Internal transfers Best Training companies HR.net requisition form Pension form & surveys reports Salary & bonus letters Resignations Monitoring data Performance management reports New employee details Reference requests Occupational health P45/46s Headcount forecast Declarations Declarations file Probation reviews KPIs Salary sacrifice Board reports Sick notes Doctor’s notes New starter info Doctors’ medical reports P45s/P46s Life assurance ‘EOW’ Doctors reports Occupational health reports Investigations Maternity B1s Maternity B1s Request to extend contract Sick notes Restructure correspondence Salary sacrifice Restructure Personnel correspondence file Investigations Investigations Disciplinaries & hearing file summaries