Aligning your business to the data driven economy, how data is the new oil, importance of algorithms in a data driven world and their benefits for different industries, and new use cases of digital data.
Future and scope of big data analytics in Digital Finance and banking.VIJAYAKUMAR P
Big data analytics is a powerful tool for banking and finance that can increase revenue, enhance customer engagement, and optimize risk. For example, Reliance Jio was able to gain 100 million users in a short time by collecting customer data to design profitable plans. Banks like ICICI have used analytics to improve debt collection, reduce turnaround time, and automate loan allocation. Leading banks now use analytics to personalize customer service, connect with customers on important dates, and provide a unified customer view across channels. As big data applications and analytics continue to grow, it presents career opportunities for finance professionals to adopt these new skills.
Business analytics has become prominent in the banking sector as banks deal with large amounts of customer data. Analytics helps banks meet strategic goals beyond basic operations by providing insights into customer behavior from their data. This allows banks to better manage risks, identify fraud, improve customer retention through personalized offers, and place assets like ATMs more efficiently. Major banks in India like HDFC, Axis, and SBI are using analytics for applications like complete customer profiling, risk management, and incorporating social media data to make more informed decisions.
Big Data Analytics in light of Financial Industry Capgemini
Big data and analytics have the potential to transform economies and competition by delivering new productivity growth. Effective use of big data can increase operating margins over 60% for retailers and save $300 billion in US healthcare and $250 billion in European public sector. Companies that improve decision making through big data have seen a 26% performance improvement over 3 years on average. Emerging technologies like self-driving cars will rely heavily on analyzing vast amounts of real-time sensor data.
This document discusses how Oracle Analytics can help companies gain competitive advantages through data-driven insights. It promotes Oracle Analytics as a solution that allows users to access and analyze data from multiple sources, gain predictive insights through machine learning and artificial intelligence, and empower business users to perform self-service analytics. Case studies are presented showing how Oracle customers in media/entertainment and consumer services have used Oracle Analytics to accelerate financial reporting, optimize operations through sales predictions, and free up time for more analysis.
This document discusses how insurance companies can build analytics capabilities into their value chain. It advocates for a "whole brain analytics" approach that combines rational data-driven analytics with emotional insights from experience. The document provides examples of how analytics can be applied across an insurer's functions, from research and product development to distribution and customer service. It also outlines key considerations for insurance companies looking to establish an effective analytics capability, such as developing a strong governance model, evaluating their information architecture, using the right tools, and establishing an analytics innovation lab.
Market Research Reports, Inc. has announced the addition of “Big Data in Global Retail Market 2021” research report to their offering. See more at - http://mrr.cm/U6V
Using Big Data in Finance by Jonah EnglerJonah Engler
How can you utilize Big Data in the Financial Industry? To leverage Big Data - entrepreneur and finance expert Jonah Engler, has put together this presentation to help the slideshare community understand the value - and HOW TO - use big data in the financial campaigns.
Jonah Engler is a financial expert and stock broker based in NYC. Leveraging his experience in finance, Engler has gone on to have success in the franchise, coffee, startup industries and more. To connect with Jonah - checkout his profile on LinkedIn: https://www.linkedin.com/in/jonahengler
Role of business analytics in the banking industryVaisakh Nambiar
Banking analytics can help banks improve customer segmentation, acquisition, and retention. It also enhances risk management, customer understanding, and fraud prevention. Examples show how analytics helped a bank reduce customer churn by 15% through targeted campaigns, increase bank revenues by 8% by correcting unnecessary discounts, and increase products per customer three times over through microsegmentation. In conclusion, analytics provides banks marketing advantages and helps optimize risk, compliance, and decision-making.
Future and scope of big data analytics in Digital Finance and banking.VIJAYAKUMAR P
Big data analytics is a powerful tool for banking and finance that can increase revenue, enhance customer engagement, and optimize risk. For example, Reliance Jio was able to gain 100 million users in a short time by collecting customer data to design profitable plans. Banks like ICICI have used analytics to improve debt collection, reduce turnaround time, and automate loan allocation. Leading banks now use analytics to personalize customer service, connect with customers on important dates, and provide a unified customer view across channels. As big data applications and analytics continue to grow, it presents career opportunities for finance professionals to adopt these new skills.
Business analytics has become prominent in the banking sector as banks deal with large amounts of customer data. Analytics helps banks meet strategic goals beyond basic operations by providing insights into customer behavior from their data. This allows banks to better manage risks, identify fraud, improve customer retention through personalized offers, and place assets like ATMs more efficiently. Major banks in India like HDFC, Axis, and SBI are using analytics for applications like complete customer profiling, risk management, and incorporating social media data to make more informed decisions.
Big Data Analytics in light of Financial Industry Capgemini
Big data and analytics have the potential to transform economies and competition by delivering new productivity growth. Effective use of big data can increase operating margins over 60% for retailers and save $300 billion in US healthcare and $250 billion in European public sector. Companies that improve decision making through big data have seen a 26% performance improvement over 3 years on average. Emerging technologies like self-driving cars will rely heavily on analyzing vast amounts of real-time sensor data.
This document discusses how Oracle Analytics can help companies gain competitive advantages through data-driven insights. It promotes Oracle Analytics as a solution that allows users to access and analyze data from multiple sources, gain predictive insights through machine learning and artificial intelligence, and empower business users to perform self-service analytics. Case studies are presented showing how Oracle customers in media/entertainment and consumer services have used Oracle Analytics to accelerate financial reporting, optimize operations through sales predictions, and free up time for more analysis.
This document discusses how insurance companies can build analytics capabilities into their value chain. It advocates for a "whole brain analytics" approach that combines rational data-driven analytics with emotional insights from experience. The document provides examples of how analytics can be applied across an insurer's functions, from research and product development to distribution and customer service. It also outlines key considerations for insurance companies looking to establish an effective analytics capability, such as developing a strong governance model, evaluating their information architecture, using the right tools, and establishing an analytics innovation lab.
Market Research Reports, Inc. has announced the addition of “Big Data in Global Retail Market 2021” research report to their offering. See more at - http://mrr.cm/U6V
Using Big Data in Finance by Jonah EnglerJonah Engler
How can you utilize Big Data in the Financial Industry? To leverage Big Data - entrepreneur and finance expert Jonah Engler, has put together this presentation to help the slideshare community understand the value - and HOW TO - use big data in the financial campaigns.
Jonah Engler is a financial expert and stock broker based in NYC. Leveraging his experience in finance, Engler has gone on to have success in the franchise, coffee, startup industries and more. To connect with Jonah - checkout his profile on LinkedIn: https://www.linkedin.com/in/jonahengler
Role of business analytics in the banking industryVaisakh Nambiar
Banking analytics can help banks improve customer segmentation, acquisition, and retention. It also enhances risk management, customer understanding, and fraud prevention. Examples show how analytics helped a bank reduce customer churn by 15% through targeted campaigns, increase bank revenues by 8% by correcting unnecessary discounts, and increase products per customer three times over through microsegmentation. In conclusion, analytics provides banks marketing advantages and helps optimize risk, compliance, and decision-making.
Banks are increasingly recognizing the importance of customer centricity and analyzing customer data, but many are struggling to maximize the value of their data due to legacy systems, a lack of analytics talent and skills, and privacy concerns. Banks need to establish robust data management frameworks, develop analytics talent through targeted recruitment and training, and promote a culture where data is viewed as a key asset for decision-making rather than just an IT project.
iStart - Business Intelligence: What are you really investing in?Hayden McCall
The document discusses business intelligence (BI) investments. It notes that while organizations spend hundreds of millions annually on BI software, only 20% of investments have been used for descriptive analytics like reports, with the rest needed for more advanced diagnostic, predictive, and prescriptive analytics to gain more value from data. Moving to these more advanced analytic styles requires new skills like statistical analysis and data science. The global BI software market is dominated by five major players, and two growing areas are cloud-based solutions and big data analytics. Organizations that effectively adopt analytics see lower costs and greater impacts from their investments.
TCS's research agenda focuses on predictive analytics and prescriptive, adaptive analytics using techniques like enterprise information fusion, contextual intelligence, and simulation and optimization modeling. The presentation discusses how five digital forces including AI, mobility, cloud, big data and social media are transforming businesses and requiring advanced analytics. TCS develops predictive and prescriptive analytics approaches like anticipating needs, detecting patterns, and prescribing strategies. The presentation promotes opportunities for collaboration through TCS's COIN open innovation network to drive analytics and data innovation.
This document discusses how data and analytics can create or destroy shareholder value for companies through decision making. It finds that while most executives recognize the importance of data-driven decisions, only a third of organizations are highly data-driven. Highly data-driven companies are 3 times more likely to improve decision making. The technologies for advanced analytics like machine learning, IoT/sensors, simulation, and visualization are advancing rapidly but organizations must focus on developing the right operating model and skills to realize benefits. The operating model chosen can determine whether shareholder value is created or destroyed through analytics.
Mohanbir Sawhney, Robert R. McCormick Tribune Foundation Clinical Professor of Technology Kellogg School of Management, Northwestern University presents at the 2012 Big Analytics Roadshow.
Companies are drinking from a fire hydrant of data that is too big, moving too fast and is too diverse to be analyzed by conventional database systems. Big Data is like a giant gold mine with large quantities of ore that is difficult to extract. To get value out of Big Data, enterprises need a new mindset and a new set of tools. They also need to know how to extract actionable insights from Big Data that can lead to competitive advantage. The Big Story of Big Data is not what Big Data is, but what it means for business value and competitive advantage.... read more: http://www.biganalytics2012.com/sessions.html#mohan_sawhney
Check out how big data is proving invaluable to finance. Here is the top 10 big data trends in finance. Big data place a vital role in analysing the feeds, Predictive models, forecasts & assess trading impacts
This document provides an overview of how big data and data science can create value for banks. It discusses how banks generate large amounts of structured and unstructured data from various sources that can be analyzed to improve areas like fraud detection, customer churn analysis, risk management, and marketing campaign optimization. The document also provides case studies of how one company, InData Labs, has helped various banks leverage big data analytics to solve business problems in these areas.
Innovation Leadership in the Digital Age by K. Ananth Krishnan, VP and CTO, TCSTata Consultancy Services
In this opening key note, Ananth shared insights on technologies and trends that are changing the way we view atoms, people, materials, things and data, and how we can prepare ourselves to exploit these new opportunities.
As banking and financial services companies search for new revenue streams, analytics projects let them deliver more personalized products in a shorter time to market. Analytics help banks present the customer with the right product at the right time via the right channels.
A framework that discusses the various elements of Data Monetization framework that could be leveraged by organizations to improve their Information Management Journey.
This document discusses the benefits of artificial intelligence in the insurance industry. It identifies several key problems in the current insurance system such as high costs, labor intensivity, and underutilization of data. AI can help address these issues by automating repetitive tasks, analyzing structured and unstructured data, and providing more personalized services. This would lead to operational efficiencies through reduced costs and faster processes, as well as revenue expansion. Motor, life, health, and agro insurance are seen as highly impacted areas. The document outlines a roadmap for insurance companies to implement AI strategies through identifying technologies, enabling workforce skills, governance, and operating models.
BIG Data & Hadoop Applications in FinanceSkillspeed
Explore the applications of BIG Data & Hadoop in Finance via Skillspeed.
BIG Data & Hadoop in Finance is a key differentiator, especially in terms of generating greater investment insights. They are used by companies & professionals for risk assessment, fraud detection & forecasting trends in financial markets.
To get more details regarding BIG Data & Hadoop, please visit - www.SkillSpeed.com
Data monetization is generating revenue from data sources by capturing, analyzing, and disseminating data. It allows companies to sell data generated from customer interactions. To successfully monetize data, companies must understand their data assets, potential consumers, and how to add value through insights. A framework is needed to move raw data to solutions by assessing the data value stages from transactions to analytics. Various sectors can monetize data through use cases like banks providing merchant insights or telecom location data enabling targeted offers. Privacy and strategy are important considerations to effectively monetize data in the new digital economy.
Unbundling the Insurance Value Chain - Disruption in the Insurance Sector - The 7th. International Istanbul Insurance Confrence - Prof. Dr. Selim YAZICI (2016)
A brief overview of the use of big data analytics in retail banking. This basic material is an introduction to the video training series: Retail Banking Analytics, available at briastrategy.com.
TechConnex Big Data Series - Big Data in BankingAndre Langevin
Big Data in Banking focuses on the use of big data and Hadoop in the Canadian banking sector. The key points are:
1) The RDARR regulatory project is driving major investments in data management by the big six Canadian banks, totaling around $800 million over three years. This has led banks to implement Hadoop data hubs to centralize data.
2) Adoption of Hadoop for risk applications is still in early stages, with a focus on regulatory reporting. Capital markets has led adoption so far.
3) Lessons learned include choosing flexible Hadoop distributions, using native Hadoop tools for best performance, and designing hubs for data engineers rather than casual users. Infrastructure must have
Data Standardization with Web Data Integration PromptCloud
Before analyzing data aggregated from multiple sources, it is essential to first standardize the datasets. At PromptCloud, we put special emphasis on this process and understand that as a web crawling company, our solution must enable our clients to integrate data efficiently.
Impact of Data Analytics in Changing the Future of Business and Challenges Fa...IJSRP Journal
Data Analytics refers to a comprehensive approach that makes use of both Qualitative and Quantitative Information in order to draw valuable insights and arriving at conclusions based on the extensive usage of statistical tools accompanied by explanatory and predictive models running over the data. It tries to understand the behavior and dynamics of businesses thereby leading to improved productivity and enhancing business gains by helping with appropriate decision making. Considering the intensified disruption caused by recent revolution in the field of Data Analytics, this articles aims to cover the potential impacts that Data Analytics could have over the already existing businesses and how new entrants, especially across the emerging economies, could make the best use of Data Analytics in gaining an edge over their competitors. It also aims to deep dive into the challenges faced by businesses while adopting or moving to Data Analytics and how they can overcome those challenging barriers for a successful future. .
This presentation provides a brief insight into the need to undertake an analytics project, particularly as it pertains to claims management and fraud. To this end the presentation will touch on the general challenges confronting the property and casualty insurance industry, as well as the challenges and lessons learnt from early adopters of business intelligence. In the face of these challenges analytics holds the potential to generate substantial value as evidenced by several short case study examples. The presentation concludes with a look at the issue of fraud as it pertains to the industry and some of the metrics that are influenced by it.
The presentation draws extensively, and focuses on, the work and viewpoints from industry participants including; Accenture, IBM, Ernst & Young, Strategy Meets Action, Ordnance Survey, Gartner, Insurance Institute of America, American Institute for Chartered Property Casualty Underwriters, International Risk Management Institute and John Standish Consulting. References are included on each slide as well as on the “References” slides at the end of the presentation.
Data Science Use Cases in Retail & Healthcare Industries.pdfKaty Slemon
Data science has many useful applications in retail and healthcare. In retail, it allows for personalized recommendations, fraud detection, price optimization, and sentiment analysis. In healthcare, it facilitates medical imaging analysis, genomic research, drug discovery, predictive analytics, disease tracking and prevention, and monitoring through wearable devices. By analyzing customer, patient, and other relevant data, data science helps these industries better meet needs, enhance experiences and outcomes, and improve operations and decision making.
Primend Ärikonverents - Keynote: Surviving, Differentiating and Dominating on...Primend
Socrates once said “The secret of change is to focus all your energy, not on fighting the old, but on building the new”. Organizations throughout the world must think about the new digital world and evaluate how to get from where they are today to where they need to be in the future! In this presentation we will look into the changing landscape which is driving this 4th Industrial Revolution and present some areas you might like to focus on as you reposition your organization to compete in an increasingly digital world.
Esineja: Mark Torr (Microsoft)
Banks are increasingly recognizing the importance of customer centricity and analyzing customer data, but many are struggling to maximize the value of their data due to legacy systems, a lack of analytics talent and skills, and privacy concerns. Banks need to establish robust data management frameworks, develop analytics talent through targeted recruitment and training, and promote a culture where data is viewed as a key asset for decision-making rather than just an IT project.
iStart - Business Intelligence: What are you really investing in?Hayden McCall
The document discusses business intelligence (BI) investments. It notes that while organizations spend hundreds of millions annually on BI software, only 20% of investments have been used for descriptive analytics like reports, with the rest needed for more advanced diagnostic, predictive, and prescriptive analytics to gain more value from data. Moving to these more advanced analytic styles requires new skills like statistical analysis and data science. The global BI software market is dominated by five major players, and two growing areas are cloud-based solutions and big data analytics. Organizations that effectively adopt analytics see lower costs and greater impacts from their investments.
TCS's research agenda focuses on predictive analytics and prescriptive, adaptive analytics using techniques like enterprise information fusion, contextual intelligence, and simulation and optimization modeling. The presentation discusses how five digital forces including AI, mobility, cloud, big data and social media are transforming businesses and requiring advanced analytics. TCS develops predictive and prescriptive analytics approaches like anticipating needs, detecting patterns, and prescribing strategies. The presentation promotes opportunities for collaboration through TCS's COIN open innovation network to drive analytics and data innovation.
This document discusses how data and analytics can create or destroy shareholder value for companies through decision making. It finds that while most executives recognize the importance of data-driven decisions, only a third of organizations are highly data-driven. Highly data-driven companies are 3 times more likely to improve decision making. The technologies for advanced analytics like machine learning, IoT/sensors, simulation, and visualization are advancing rapidly but organizations must focus on developing the right operating model and skills to realize benefits. The operating model chosen can determine whether shareholder value is created or destroyed through analytics.
Mohanbir Sawhney, Robert R. McCormick Tribune Foundation Clinical Professor of Technology Kellogg School of Management, Northwestern University presents at the 2012 Big Analytics Roadshow.
Companies are drinking from a fire hydrant of data that is too big, moving too fast and is too diverse to be analyzed by conventional database systems. Big Data is like a giant gold mine with large quantities of ore that is difficult to extract. To get value out of Big Data, enterprises need a new mindset and a new set of tools. They also need to know how to extract actionable insights from Big Data that can lead to competitive advantage. The Big Story of Big Data is not what Big Data is, but what it means for business value and competitive advantage.... read more: http://www.biganalytics2012.com/sessions.html#mohan_sawhney
Check out how big data is proving invaluable to finance. Here is the top 10 big data trends in finance. Big data place a vital role in analysing the feeds, Predictive models, forecasts & assess trading impacts
This document provides an overview of how big data and data science can create value for banks. It discusses how banks generate large amounts of structured and unstructured data from various sources that can be analyzed to improve areas like fraud detection, customer churn analysis, risk management, and marketing campaign optimization. The document also provides case studies of how one company, InData Labs, has helped various banks leverage big data analytics to solve business problems in these areas.
Innovation Leadership in the Digital Age by K. Ananth Krishnan, VP and CTO, TCSTata Consultancy Services
In this opening key note, Ananth shared insights on technologies and trends that are changing the way we view atoms, people, materials, things and data, and how we can prepare ourselves to exploit these new opportunities.
As banking and financial services companies search for new revenue streams, analytics projects let them deliver more personalized products in a shorter time to market. Analytics help banks present the customer with the right product at the right time via the right channels.
A framework that discusses the various elements of Data Monetization framework that could be leveraged by organizations to improve their Information Management Journey.
This document discusses the benefits of artificial intelligence in the insurance industry. It identifies several key problems in the current insurance system such as high costs, labor intensivity, and underutilization of data. AI can help address these issues by automating repetitive tasks, analyzing structured and unstructured data, and providing more personalized services. This would lead to operational efficiencies through reduced costs and faster processes, as well as revenue expansion. Motor, life, health, and agro insurance are seen as highly impacted areas. The document outlines a roadmap for insurance companies to implement AI strategies through identifying technologies, enabling workforce skills, governance, and operating models.
BIG Data & Hadoop Applications in FinanceSkillspeed
Explore the applications of BIG Data & Hadoop in Finance via Skillspeed.
BIG Data & Hadoop in Finance is a key differentiator, especially in terms of generating greater investment insights. They are used by companies & professionals for risk assessment, fraud detection & forecasting trends in financial markets.
To get more details regarding BIG Data & Hadoop, please visit - www.SkillSpeed.com
Data monetization is generating revenue from data sources by capturing, analyzing, and disseminating data. It allows companies to sell data generated from customer interactions. To successfully monetize data, companies must understand their data assets, potential consumers, and how to add value through insights. A framework is needed to move raw data to solutions by assessing the data value stages from transactions to analytics. Various sectors can monetize data through use cases like banks providing merchant insights or telecom location data enabling targeted offers. Privacy and strategy are important considerations to effectively monetize data in the new digital economy.
Unbundling the Insurance Value Chain - Disruption in the Insurance Sector - The 7th. International Istanbul Insurance Confrence - Prof. Dr. Selim YAZICI (2016)
A brief overview of the use of big data analytics in retail banking. This basic material is an introduction to the video training series: Retail Banking Analytics, available at briastrategy.com.
TechConnex Big Data Series - Big Data in BankingAndre Langevin
Big Data in Banking focuses on the use of big data and Hadoop in the Canadian banking sector. The key points are:
1) The RDARR regulatory project is driving major investments in data management by the big six Canadian banks, totaling around $800 million over three years. This has led banks to implement Hadoop data hubs to centralize data.
2) Adoption of Hadoop for risk applications is still in early stages, with a focus on regulatory reporting. Capital markets has led adoption so far.
3) Lessons learned include choosing flexible Hadoop distributions, using native Hadoop tools for best performance, and designing hubs for data engineers rather than casual users. Infrastructure must have
Data Standardization with Web Data Integration PromptCloud
Before analyzing data aggregated from multiple sources, it is essential to first standardize the datasets. At PromptCloud, we put special emphasis on this process and understand that as a web crawling company, our solution must enable our clients to integrate data efficiently.
Impact of Data Analytics in Changing the Future of Business and Challenges Fa...IJSRP Journal
Data Analytics refers to a comprehensive approach that makes use of both Qualitative and Quantitative Information in order to draw valuable insights and arriving at conclusions based on the extensive usage of statistical tools accompanied by explanatory and predictive models running over the data. It tries to understand the behavior and dynamics of businesses thereby leading to improved productivity and enhancing business gains by helping with appropriate decision making. Considering the intensified disruption caused by recent revolution in the field of Data Analytics, this articles aims to cover the potential impacts that Data Analytics could have over the already existing businesses and how new entrants, especially across the emerging economies, could make the best use of Data Analytics in gaining an edge over their competitors. It also aims to deep dive into the challenges faced by businesses while adopting or moving to Data Analytics and how they can overcome those challenging barriers for a successful future. .
This presentation provides a brief insight into the need to undertake an analytics project, particularly as it pertains to claims management and fraud. To this end the presentation will touch on the general challenges confronting the property and casualty insurance industry, as well as the challenges and lessons learnt from early adopters of business intelligence. In the face of these challenges analytics holds the potential to generate substantial value as evidenced by several short case study examples. The presentation concludes with a look at the issue of fraud as it pertains to the industry and some of the metrics that are influenced by it.
The presentation draws extensively, and focuses on, the work and viewpoints from industry participants including; Accenture, IBM, Ernst & Young, Strategy Meets Action, Ordnance Survey, Gartner, Insurance Institute of America, American Institute for Chartered Property Casualty Underwriters, International Risk Management Institute and John Standish Consulting. References are included on each slide as well as on the “References” slides at the end of the presentation.
Data Science Use Cases in Retail & Healthcare Industries.pdfKaty Slemon
Data science has many useful applications in retail and healthcare. In retail, it allows for personalized recommendations, fraud detection, price optimization, and sentiment analysis. In healthcare, it facilitates medical imaging analysis, genomic research, drug discovery, predictive analytics, disease tracking and prevention, and monitoring through wearable devices. By analyzing customer, patient, and other relevant data, data science helps these industries better meet needs, enhance experiences and outcomes, and improve operations and decision making.
Primend Ärikonverents - Keynote: Surviving, Differentiating and Dominating on...Primend
Socrates once said “The secret of change is to focus all your energy, not on fighting the old, but on building the new”. Organizations throughout the world must think about the new digital world and evaluate how to get from where they are today to where they need to be in the future! In this presentation we will look into the changing landscape which is driving this 4th Industrial Revolution and present some areas you might like to focus on as you reposition your organization to compete in an increasingly digital world.
Esineja: Mark Torr (Microsoft)
The Future of Analytics: Predict, Optimize, SucceedUncodemy
In today's data-driven world, the importance of analytics cannot be overstated. Businesses across industries are realizing the power of harnessing data to gain valuable insights, make informed decisions, and drive growth.
Modernizing Insurance Data to Drive Intelligent DecisionsCognizant
To thrive during a period of unprecedented volatility, insurers will need to leverage artificial intelligence to make faster and better business decisions - and do so at scale. For many insurers, achieving what we call "intelligent decisioning" will require them to modernize their data foundation to draw actionable insights from a wide variety of both traditional and new sources, such as wearables, auto telematics, building sensors and the evolving third-party data landscape.
The Power of Intelligent CX: Discovering Trends in the Age of AILucy Zeniffer
The Power of Intelligent CX: Discovering Trends in the Age of AI" delves into how Artificial Intelligence revolutionizes Customer Experience (CX). Exploring emerging trends and insights, it illuminates how businesses leverage AI to understand, engage, and satisfy customers. From personalized interactions to predictive analytics, this book unveils the transformative potential of AI in enhancing CX strategies for businesses across industries.
Unveiling the Power of Data Analytics.pdfJyoti Sharma
In today's digitally-driven world, data is more than just numbers and statistics – it's the fuel that powers informed decision-making and propels businesses to new heights. Enter data analytics, a dynamic field that extracts meaningful insights from raw data, enabling organizations to optimize processes, enhance customer experiences, and drive innovation. In this blog, we delve into the realm of data analytics, exploring its significance, methodologies, and real-world applications.
Digital Insight solutions provide organizations with opportunities to gain insights from complex data that can directly impact their bottom line. By analyzing data through management information, business intelligence, data science, and analytics, Digital Insight can discover operational gaps, improve customer experiences, streamline processes, increase revenue, and reduce costs. CGI helps design Digital Insight solutions tailored to each organization's specific business drivers and goals around profitable growth, operational efficiency, real-time decision making, and more. Examples of CGI's solutions include reducing marketing costs through customer data cleaning, creating personalized offers by linking customer purchase data to nearby merchants, and analyzing athlete performance data to improve funding allocation.
Applying AI & Search in Europe - featuring 451 ResearchLucidworks
In the current climate, it’s now more important than ever to digitally enable your workforce and customers.
Hear from Simon Taylor, VP Global Partners & Alliances, Lucidworks and Matt Aslett, Research Vice President, 451 Research to get the inside scoop on how industry leaders in Europe are developing and executing their digital transformation strategies.
In this webinar, we’ll discuss:
The top challenges and aspirations European business and technology leaders are solving using AI and search technology
Which search and AI use cases are making the biggest impact in industries such as finance, healthcare, retail and energy in Europe
What technology buyers should look for when evaluating AI and search solutions
Data Science - Part I - Sustaining Predictive Analytics CapabilitiesDerek Kane
This is the first lecture in a series of data analytics topics and geared to individuals and business professionals who have no understand of building modern analytics approaches. This lecture provides an overview of the models and techniques we will address throughout the lecture series, we will discuss Business Intelligence topics, predictive analytics, and big data technologies. Finally, we will walk through a simple yet effective example which showcases the potential of predictive analytics in a business context.
1) Big data is defined as large volumes of structured and unstructured data that is growing exponentially. It can be analyzed to provide more accurate insights and better decision making.
2) The key aspects of big data are volume, velocity, variety, and variability of data from multiple sources.
3) Companies that effectively analyze big data can improve marketing ROI by 15-20% and increase productivity and profits by 5-6% over peers.
Business analytics uses data to help organizations make better decisions and craft business strategies. As companies generate vast amounts of data, there is a need for professionals with data analysis skills. Leading companies are using analytics not just to improve operations but launch new business models. While some industries and digital natives have captured opportunities, much potential value from analytics remains untapped, especially in manufacturing, healthcare, and the public sector. For companies to succeed in an increasingly data-driven world, analytics must be incorporated strategically and supported by the right talent, processes, and infrastructure.
POV Fueling GrowthThrough Customer CentricityRob Golden
The document discusses how insurance companies can increase customer centricity to fuel growth. It argues that refined customer segmentation using digital tools can improve retention rates and accelerate new customer acquisition. It advocates establishing a customer segmentation strategy, better leveraging existing customer and household data, increasing predictive analytics use, and realigning business processes to focus on customer needs and preferences. Digital technologies are key to achieving this customer-centric transformation.
Oies Big Data and the Internet of the Things OverviewFrancisco Maroto
The document discusses big data and the internet of things (IoT). It outlines key drivers and implications such as using sensor data to improve customer experience and reduce costs. Challenges include securing and monetizing sensor data. The document provides examples of using big data and IoT across industries and describes the complexity of implementing these technologies. It outlines OIES Consulting's advisory services for enterprises working with big data and IoT.
Artificial intelligence and semantic computing can assist the financial services industry in several ways:
- Machine learning and neural networks can analyze large amounts of data to detect patterns and make predictions about customer behavior, risks, and opportunities. This includes predictive analytics, risk analysis, and personalized recommendations.
- Natural language processing allows customers to interact with services using human language across different channels. It also enables analysis of unstructured data like text to gain insights.
- Semantic computing uses ontologies and semantic queries to understand relationships and context in data from various sources, helping to integrate information more easily.
- Together these tools could help with tasks like marketing and pricing optimization, fraud detection, faster claims processing, and more personalized
An efficient data science team is crucial for deriving value from the humongous data a business collect. Learn how the data science team can help in this regard.
Certus Accelerate - Building the business case for why you need to invest in ...Certus Solutions
The document discusses building a business case for investing in data by highlighting the large percentage of unstructured data growth across different industries like healthcare, government, utilities and media. It emphasizes that 80% of new data is unstructured and invisible to computers. The world is being rewritten in software code and cloud is the new platform for reimagining industries. It then discusses the need for predictive, prescriptive and cognitive systems to make sense of vast amounts of data. Investing in data integration, governance and master data management is essential to unlock insights from all data sources and provide a comprehensive view of information. Justifying such investments requires looking at the potential costs of data quality failures and benefits of avoiding rework.
Data analytics and digital transformation go hand in hand. Data analytics provides the foundation upon which digital transformation can thrive. By harnessing the power of data, organizations can make informed decisions and create personalized experiences for their customers.
This document provides an overview of predictive analytics. It discusses what predictive analytics is and how it is used by organizations to make smarter decisions about customers. Predictive analytics uses historical data and statistical techniques to predict future outcomes and automate decisions. Examples are given of how predictive analytics has helped industries like financial services, insurance, telecommunications, retail, and healthcare improve customer decisions and outcomes.
Monitoring Analytics To Create Customer Value And ExperienceeTailing India
According to research conducted by Gartner,Customer Experience (CX) is the top priority for companies who have invested in analytics software. The goal for any company is to have an ‘always on’ view of how their operational performance that impacts on the way that customersexperience their brand across all touch-points. This is now possible by using untapped machine data in combination with more traditional measures of customer satisfaction such as Net Promoter Score (NPS).
This document discusses opportunities for data-driven growth and innovation. It explains that analyzing large amounts of data from various sources (i.e. big data) can provide valuable insights to create new products and services, improve efficiency, and generate new revenue streams. Specifically, it provides examples of how telecom operators can leverage network usage data and customer insights to partner with other industries and monetize consumer data while respecting privacy. Transparency around data usage is important to build customer trust.
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Evolution of the industrial revolution, market realities and challenges of industry 3.0, and the market developments leading to industry 4.0, the technologies that are marking Industry 4.0 possible, some case studies of how companies have benefited by moving to industry 4.0, and why this is a need for the future for every industry.
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3. Data is the New Oil
Data is to the new economy what oil was to the old
Organizations that are able to collate and analyze their data
gold mine to draw insights from it will thrive
Quantitative and structured data like name, address, etc. not
enough to gauge human behavior
Unstructured data is critical, as info like social media profile,
smartphone usage habits, online reviews, etc. puts context
into what people really want and help you understand them
better
Traditional Market research no longer enough to understand
customers
Interconnections between IoT devices will further create
billions of new relationships that will not be driven by data,
but by algorithms.
4. Welcome to the
Algorithm Economy!
Algorithms form core of
all insights and actions
from data, and will power
all M2M communication
using IoT.
New products and services
based on sophisticated
algorithms to emerge.
Algorithms already used
extensively in digitally led
companies
5. Every Industry Stands to Benefit
Manufacturing
• Predictive
Maintenance (repair,
re-build, or replace?)
• Compare failure
rates of parts from
different
manufacturers
• Balance supply with
demand by analyzing
demand for your
products
• Hire skilled workers
vs new and train
them
Healthcare
• Identify, evaluate,
and compare
treatment options
• Analyze vital
statistics from
bedside medical
devices
• Predict possible
disease outbreaks
and dive into
their root cause
Education
• Gauge
education
effectiveness
• Plagiarism
detection
• Predict
student’s future
performance
• Scheduling
algorithms to
optimize
teaching policy
BFSI
• Anti-money
laundering
• Chatbots
• Algorithmic Trading
• Fraud Detection
• Customer
Recommendations
• Improve pricing
accuracy on
insurance products
• Portfolio
management
6. It’s Not Just About
Data, but What You
Do With It!
Use Cases
are
Growing
Customer
Service
Customized
Loyalty
Programs
Speech
Analytics
TV Analytics
Predictive
Analytics
Weather
Analytics
Contextual
Analytics
7. Summary
Data is the common denominator to convert your
digital vision into business results
Customer intelligence paramount in the digital age to
enhance their experience, understand their needs,
analyze their journeys across channels, increase
loyalty, etc.
You need an analytics-based business strategy and
the relevant tools to convert data into information.
Use external data sources like data.gov.in from the
Govt. of India
Start adopting an insights driven culture--move from
gut-feel culture to an 'insights-driven' one