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I Can't Believe You Just Said
That: Understanding the
Culture of Rudeness—And
What We Can Do About It.
Katherine Calvert, Khoros
Danny Wallace, Author & Presenter
“Unfortunately, I had to treat
them like primary school
students”
“quite irritating”
“… casually take your
phone off charge to
charge their OWN phone!”
ISIS
• Bad at queuing
• Questionable Table Manners
• Occasional Shoe Theft
• Staring
• Bit Childish
• No Respect for Phone Charging
Etiquette
Someone was rude to me, so…
Someone was rude to me, so…
I gave obscene gestures from my car.
I changed their Netflix password.
I turned all of their possessions upside down.
I let a dog lick a sausage I was serving to them.
I rubbed my bag of chips all over their windscreen.
I pointed out their flawed appearance in great detail.
I gobbed on their back.
Grassed them up.
Reported them for their untaxed and uninsured vehicle.
Sabotaged them.
I ignored them when they were looking for help.
I sent him some offensive letters.
I sent him some offensive letters.
I set them up to fail.
I sent him some offensive letters.
I set them up to fail.
Humiliated them.
I sent him some offensive letters.
I set them up to fail.
Humiliated them.
I smashed something they liked.
I sent him some offensive letters.
I set them up to fail.
Humiliated them.
I smashed something they liked.
I destroyed their stuff.
I sent him some offensive letters.
I set them up to fail.
Humiliated them.
I smashed something they liked.
I destroyed their stuff.
I slashed their tyres.
I sent him some offensive letters.
I set them up to fail.
Humiliated them.
I smashed something they liked.
I destroyed their stuff.
I slashed their tyres.
Keyed their car.
I sent him some offensive letters.
I set them up to fail.
Humiliated them.
I smashed something they liked.
I destroyed their stuff.
I slashed their tyres.
Keyed their car.
I smacked them in the mouth.
I sent him some offensive letters.
I set them up to fail.
Humiliated them.
I smashed something they liked.
I destroyed their stuff.
I slashed their tyres.
Keyed their car.
I smacked them in the mouth.
I punched them in the face.
I sent him some offensive letters.
I set them up to fail.
Humiliated them.
I smashed something they liked.
I destroyed their stuff.
I slashed their tyres.
Keyed their car.
I smacked them in the mouth.
I punched them in the face.
I slept with their partner.
94% of Britons
OFFICIALLY BELIEVE
one hour and one minute
is TOO LONG
to wait for a hotdog
The longest an average Briton
is willing to wait for a hotdog is in fact just
eleven minutes
Again, not
ONE HOUR AND ONE MINUTE
EVEN IF IT IS
“COOKED TO ORDER”
Thanks!

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Danny Wallace, I Can't Believe You Just Said That: Understanding the Culture of Rudeness—And What We Can Do About It.

  • 1. I Can't Believe You Just Said That: Understanding the Culture of Rudeness—And What We Can Do About It. Katherine Calvert, Khoros Danny Wallace, Author & Presenter
  • 2.
  • 3.
  • 4.
  • 5. “Unfortunately, I had to treat them like primary school students”
  • 7. “… casually take your phone off charge to charge their OWN phone!”
  • 8. ISIS • Bad at queuing • Questionable Table Manners • Occasional Shoe Theft • Staring • Bit Childish • No Respect for Phone Charging Etiquette
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Someone was rude to me, so…
  • 15. Someone was rude to me, so… I gave obscene gestures from my car. I changed their Netflix password. I turned all of their possessions upside down. I let a dog lick a sausage I was serving to them. I rubbed my bag of chips all over their windscreen. I pointed out their flawed appearance in great detail. I gobbed on their back. Grassed them up. Reported them for their untaxed and uninsured vehicle. Sabotaged them. I ignored them when they were looking for help.
  • 16. I sent him some offensive letters.
  • 17. I sent him some offensive letters. I set them up to fail.
  • 18. I sent him some offensive letters. I set them up to fail. Humiliated them.
  • 19. I sent him some offensive letters. I set them up to fail. Humiliated them. I smashed something they liked.
  • 20. I sent him some offensive letters. I set them up to fail. Humiliated them. I smashed something they liked. I destroyed their stuff.
  • 21. I sent him some offensive letters. I set them up to fail. Humiliated them. I smashed something they liked. I destroyed their stuff. I slashed their tyres.
  • 22. I sent him some offensive letters. I set them up to fail. Humiliated them. I smashed something they liked. I destroyed their stuff. I slashed their tyres. Keyed their car.
  • 23. I sent him some offensive letters. I set them up to fail. Humiliated them. I smashed something they liked. I destroyed their stuff. I slashed their tyres. Keyed their car. I smacked them in the mouth.
  • 24. I sent him some offensive letters. I set them up to fail. Humiliated them. I smashed something they liked. I destroyed their stuff. I slashed their tyres. Keyed their car. I smacked them in the mouth. I punched them in the face.
  • 25. I sent him some offensive letters. I set them up to fail. Humiliated them. I smashed something they liked. I destroyed their stuff. I slashed their tyres. Keyed their car. I smacked them in the mouth. I punched them in the face. I slept with their partner.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30. 94% of Britons OFFICIALLY BELIEVE one hour and one minute is TOO LONG to wait for a hotdog
  • 31. The longest an average Briton is willing to wait for a hotdog is in fact just eleven minutes
  • 32. Again, not ONE HOUR AND ONE MINUTE
  • 33. EVEN IF IT IS “COOKED TO ORDER”