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© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
FMP Conference,
Celtic Manor, April 2016
Dan Widdon – Group Sustainability Manager
Closing the Building
Performance Gap through
collaboration
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
Our Heritage – Two Rodeo Drive, Beverly Hills – S.D. Malkin
Properties
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
Two Rodeo Drive, Beverly Hills – S.D. Malkin
Properties
“None has yet matched
ValueRetail’s attention to detail
when it comes to
the total environment.”
Lucia van der Post
Spears
Financial Times Fashion Correspondent
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
Kildare Village | Dublin Las Rozas Village |
Madrid
Fidenza Village |Milan
We are creators of luxury retail experiences
serving the discerning travelling luxury consumer
in the most coveted locations in Europe and China.
We are retailers serving retailers
supporting our brand partners to achieve their maximum sales
potential.
We are tourism professionals
partnering with global tourism leaders to welcome a new global guest.
And we are hosts
welcoming 35 million guests who shop with us, dine with
us, and unwind with us each year.
Who We Are
Where WeAre
BicesterVillage
KildareVillage
Maasmechelen Village
WertheimVillage
DUBLI
N
LONDON
BRUSSE
LS
FRANKFUR
T
MILAN Fidenza
Village
BOLOGNA
PARIS
La Vallée Village
IngolstadtVillage
MUNICH
La Roca
Village
BARCELONA
Las Rozas
Village
MADRID
BEIJING
TOKYO
Suzhou Village
SHANGHAI
Shanghai Village
Opening May 2016
HONG KONG
BANGKOK
China
“Value Retail: a distinctive new groundbreaking tourism
experience with its international luxury shopping Villages.”
Global Report on Shopping Tourism 2014, United Nations World Tourism Organization (UNWTO)
Global Report on Shopping Tourism 2014
United Nations World Tourism Organization (UNWTO)
“Value Retail’s unique formula
for a ‘retailment’ experience
hasincreasingly attracted the upwardly
mobile middle classes, reflecting
their
attitudes and values.”
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
Value Retail Group
Experiential Shopping for the Travelling Luxury Consumer
11 Villages in 8 countries
xx% growth in tax-refunded sales year on year
Sustainability at the heart of everything we do
5 years GRESB reporting
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
Value Retail Group
Kildare Village BREEAM Very Good (pending)
Fidenza Village (Italy) 38% CO2 reduction
Energy Management Group Wide
Brand Engagement to enhance shared vision
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
Dan Widdon – Development Manager
(Sustainability)
Warm-up Act to a few sessions on profitability
and performance being improved through
collaboration
Renewable Energy Engineer with 10 years
property experience and a global outlook
Role is to meld the professional team charged
with delivering our environmental objectives
I’m pleased to be speaking to you on aspects of
project performance proven to achieve best
practice
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
POP
POP
• Purpose (What) – Inspire, Inform and
Implement Better Lifestyles
• Outcomes (Why) – Effect Positive
Change
• Process (How) – Enlighten, Engage
and Empower
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
INSPIRE
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
INSPIRE
• UNFCCC Rio
Earth Summit
1992
• “Development which
meets the needs of
the present without
compromising the
ability of future
generations to meet
their own needs.”
• (Gro Harlem
Brundtland, 1987)
• UNFCCC Kyoto
Protocol 1997
• UNFCCC Paris
Climate Conference,
2015
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
RE
INFORM
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
Soft Landings Light
Client appoints designer as
commissioning manager
Collaboration of designer, contractor
and facilities manager towards PC
Specialist Commissioning Agents
Commissioning Standards by
CIBSE/BSRIA
Initial commissioning phase
Proactive engagement of project
team with facilities manager and
occupants
Mid-season and peak season
commissioning phases in yr 1
Proactive programme of
maintenance and improvements
(controls and processes)
Significant alignment of design intent,
and operational
performance/experience!
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
BREEAM & LEED
Third Party Certification beyond Regulation
Collaborative Approach works well
Evidence burden (and costs) greatest with LEED
LEED rewards investment in environmental benefits
BREEAM rewards compliance with environmentally
focused and peer reviewed objective criteria
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
PassivHaus
Energy Focussed with occupant comfort paramount
PassivHaus Planning Package (Excel)
Requires immaculate architectural detailing
Verification in stages during construction
>30,000 accredited buildings realised
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
WELL Building Standard
Occupant centred standard
Health and well-being with global benefits
Verified by document review and performance evaluation
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
Living Building Challenge
International Living Future Institute
Focus on regenerative projects
Status Quo is to be less bad (fail)
Success feels good and is centred on ideal outcomes
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
Appointments and Design Briefs
Develop a clear design brief
Include Schedule of Duties in consultant appointment
Implement design review processes
Provide design sign-off in a timely manner
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
Seasonal Commissioning
Performance specification or traditional design
Planned, budgeted and programmed commissioning
Independent Commissioning Manager
FM involved begins as early as possible
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
Empower Occupants
Provide relevant information in an accessible format
Provide a walk around handover to the building manager
Reap the rewards of fewer issues and easier resolution
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
INFORM
Engage
Occupy or Attract Someone’s Attention
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
INFORM
Enlighten
To give someone greater knowledge &
understanding about a subject or situation
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
INFORM
Empower
To give somebody the authority or
power to do something
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
© VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
Effecting Positive Change
EFFECTING POSITIVE CHANGE
Putting sustainability at the heart of
everything we do.

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Closing the performance gap

  • 1. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL FMP Conference, Celtic Manor, April 2016 Dan Widdon – Group Sustainability Manager Closing the Building Performance Gap through collaboration
  • 2. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL Our Heritage – Two Rodeo Drive, Beverly Hills – S.D. Malkin Properties
  • 3. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL Two Rodeo Drive, Beverly Hills – S.D. Malkin Properties
  • 4. “None has yet matched ValueRetail’s attention to detail when it comes to the total environment.” Lucia van der Post Spears Financial Times Fashion Correspondent
  • 5. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL Kildare Village | Dublin Las Rozas Village | Madrid Fidenza Village |Milan
  • 6. We are creators of luxury retail experiences serving the discerning travelling luxury consumer in the most coveted locations in Europe and China. We are retailers serving retailers supporting our brand partners to achieve their maximum sales potential. We are tourism professionals partnering with global tourism leaders to welcome a new global guest. And we are hosts welcoming 35 million guests who shop with us, dine with us, and unwind with us each year. Who We Are
  • 7. Where WeAre BicesterVillage KildareVillage Maasmechelen Village WertheimVillage DUBLI N LONDON BRUSSE LS FRANKFUR T MILAN Fidenza Village BOLOGNA PARIS La Vallée Village IngolstadtVillage MUNICH La Roca Village BARCELONA Las Rozas Village MADRID BEIJING TOKYO Suzhou Village SHANGHAI Shanghai Village Opening May 2016 HONG KONG BANGKOK China “Value Retail: a distinctive new groundbreaking tourism experience with its international luxury shopping Villages.” Global Report on Shopping Tourism 2014, United Nations World Tourism Organization (UNWTO)
  • 8. Global Report on Shopping Tourism 2014 United Nations World Tourism Organization (UNWTO) “Value Retail’s unique formula for a ‘retailment’ experience hasincreasingly attracted the upwardly mobile middle classes, reflecting their attitudes and values.”
  • 9. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL Value Retail Group Experiential Shopping for the Travelling Luxury Consumer 11 Villages in 8 countries xx% growth in tax-refunded sales year on year Sustainability at the heart of everything we do 5 years GRESB reporting
  • 10. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL Value Retail Group Kildare Village BREEAM Very Good (pending) Fidenza Village (Italy) 38% CO2 reduction Energy Management Group Wide Brand Engagement to enhance shared vision
  • 11. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL Dan Widdon – Development Manager (Sustainability) Warm-up Act to a few sessions on profitability and performance being improved through collaboration Renewable Energy Engineer with 10 years property experience and a global outlook Role is to meld the professional team charged with delivering our environmental objectives I’m pleased to be speaking to you on aspects of project performance proven to achieve best practice
  • 12. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL POP POP • Purpose (What) – Inspire, Inform and Implement Better Lifestyles • Outcomes (Why) – Effect Positive Change • Process (How) – Enlighten, Engage and Empower
  • 13. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL INSPIRE
  • 14. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL INSPIRE • UNFCCC Rio Earth Summit 1992 • “Development which meets the needs of the present without compromising the ability of future generations to meet their own needs.” • (Gro Harlem Brundtland, 1987) • UNFCCC Kyoto Protocol 1997 • UNFCCC Paris Climate Conference, 2015
  • 15. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL RE INFORM
  • 16. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
  • 17. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL Soft Landings Light Client appoints designer as commissioning manager Collaboration of designer, contractor and facilities manager towards PC Specialist Commissioning Agents Commissioning Standards by CIBSE/BSRIA Initial commissioning phase Proactive engagement of project team with facilities manager and occupants Mid-season and peak season commissioning phases in yr 1 Proactive programme of maintenance and improvements (controls and processes) Significant alignment of design intent, and operational performance/experience!
  • 18. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL BREEAM & LEED Third Party Certification beyond Regulation Collaborative Approach works well Evidence burden (and costs) greatest with LEED LEED rewards investment in environmental benefits BREEAM rewards compliance with environmentally focused and peer reviewed objective criteria
  • 19. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL PassivHaus Energy Focussed with occupant comfort paramount PassivHaus Planning Package (Excel) Requires immaculate architectural detailing Verification in stages during construction >30,000 accredited buildings realised
  • 20. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL WELL Building Standard Occupant centred standard Health and well-being with global benefits Verified by document review and performance evaluation
  • 21. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL Living Building Challenge International Living Future Institute Focus on regenerative projects Status Quo is to be less bad (fail) Success feels good and is centred on ideal outcomes
  • 22. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
  • 23. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
  • 24. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL Appointments and Design Briefs Develop a clear design brief Include Schedule of Duties in consultant appointment Implement design review processes Provide design sign-off in a timely manner
  • 25. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL Seasonal Commissioning Performance specification or traditional design Planned, budgeted and programmed commissioning Independent Commissioning Manager FM involved begins as early as possible
  • 26. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL Empower Occupants Provide relevant information in an accessible format Provide a walk around handover to the building manager Reap the rewards of fewer issues and easier resolution
  • 27. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL INFORM Engage Occupy or Attract Someone’s Attention
  • 28. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL INFORM Enlighten To give someone greater knowledge & understanding about a subject or situation
  • 29. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL INFORM Empower To give somebody the authority or power to do something
  • 30. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL
  • 31. © VALUE RETAIL PLC 2015 | STRICTLY PRIVATE AND CONFIDENTIAL Effecting Positive Change EFFECTING POSITIVE CHANGE Putting sustainability at the heart of everything we do.

Editor's Notes

  1. Introduction to three sessions on profitability and performance being enhanced through collaboration between disciplines every step of the way.
  2. Sustainability is a Lifestyle Our purpose is to inspire, inform and implement better lifestyles and business practices The OUTCOME is to effect positive change The process to achieve this objective involves enlightening, engaging and empowering those we interact with in our personal and professional lives. By building sustainability into the thinking behind lifestyle choices and embedding it in the decisions we take in business, we will effect positive change!
  3. The quote needs almost no explanation, but is as applicable to how we deal with our business contacts as it is to how we live our personal lives.
  4. Steady progress, if faltering until recently, from 1992 Rio Earth Summit, through Kyoto Protocol (now ratified) and a total of 20 other climate conferences until COP21 Paris Accord sets 1.5C target and mechanisms to assist the developed and developing economies of the World deliver on the shared goal captured neatly in what Brundtland Commission said in 1987. Development which meets the needs of the present without compromising the ability of future generations to meet their own needs. (Gro Harlem Brundtland)
  5. One Planet Living – from a consultancy called Bioregional, based at BedZed (Sutton) . Were everyone on Earth to consume resources at the rate of an average European, we would need 3 planets, while the average resident of the United States uses resources at 5 times the rate the planet can replenish them. OPL is a step by step guide of how to live happy and healthy lives within the planet’s means. It is based on 10 principles we can implement in our lives, both at home and in our work: -Zero Carbon – addressing the global challenge of climate change due to human-induced build up of carbon dioxide (carbon dioxide) in the atmosphere. Zero Waste – eliminating waste flows to landfill and for incineration, from using recycled packaging and off-site retailing solutions, to recycling packaging, and composting organic material. Sustainable Transport – addressing the climate and other impacts of unnecessary car and aeroplane journeys (promoting walking, cycling, mass surface transit and teleconferencing) Local and Sustainable Materials – localising the impact of resource exploitation and support of sustainable practices where materials are sourced from far away. Local and Sustainable Food – localising the impact of food production, reducing the use of industrial farming techniques and reducing the food miles and embodied energy of food supplies Sustainable Water – harvesting rainwater where possible to supply water-efficient fittings to reduce mains water demand - not flushing chemically-dosed mains water down toilets. Natural Wildlife Habitats – Protect or regenerate existing natural features an reduce over-exploitation of natural resources Culture and Heritage – Protect and build on local cultural heritage and diversity Equity and Fair Trade – Promote equity and fair trading relationships with a beneficial impact on other communities/cultures beyond short-term financial gains Heath and Happiness – Promotin healthy lifestyles and physical & spiritual well-being through well-designed developments, community engagement measures and CSR Targets.
  6. Useful Simple Projects is an example of a commercial consultancy that has, through collaboration, established a set of principles to evaluate sustainable development on a city-wide scale. Resources – designing out resource-hungry structures and systems; using water, energy and raw materials efficiently and leading to a circular economy Connectivity – Integrated and active transport solutions to improve air quality, control cost and reduce KSI, emissions and promote walking and cycling Place – delivering infrastructure (e.g. Healthcare, Education and Community hubs) to foster a sense of security and facilitate community cohesion Resilience – Designing out risks (Flood, High Winds, Fire, etc.) Economy – Moderate growth, decoupling economic growth from resource depletion and environmental impact Governance – leadership at local community, local government, Regional and National authority levels to drive collaboration towards shared objectives Environment - Rethinking the design of our buildings (commercial, civic and residential) and regenerating our existing building stock so that the built environment becomes much more efficient in its use of energy, water, materials and land and is designed to adapt to demographic, technological and social change Community - Reengaging communities to live low carbon, high quality, lifestyles and encouraging people to actively engage in the governance, management and operation of their cities, neighbourhoods and public institutions. These resonate with the theme of my session, which is that fear is a poor motivator and that by casting aside our fears of commercial failure we can collaborate with other property disciplines for the common good.
  7. Oakmeadow Primary School, Wolverhampton, 2011 PH sets overall limits on air leakage and energy performance that drive a fabric first approach and stimulate demand for high levels of insulation; low-g glazing; improved controls, etc.
  8. Point of previous few slides is to give a snapshot of various established means of demonstrating value and environmental performance Go on to address tri-part attack on under-performance
  9. Can’t see the wood for the trees
  10. Can’t see the wood for the trees
  11. Whatever form Utopia takes, both give everyone a means to meet their needs without compromising the ability of others to meet their own needs.
  12. The POP showed that reaching common ground, a group wide vision for the next steps is a key objective to gain buy-in from everyone, from the business leaders, through RDT and other brand facing teams, to the brands, however big or small. We would propose this slogan and strapline and welcome any questions or discussion points.