Accenture United Nations Global Compact: Communication on Progress 2020
Brookfield-GIS-CSR-2016-FINAL-Web
1.
2.
3. TABLE OF CONTENTS
3Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
A MESSAGE FROM OUR PRESIDENT & CEO 4
WHO WE ARE & WHAT WE DO 6
ECONOMIC
AT A GLANCE 8
ENVIRONMENT
SUSTAINABILITY STRATEGY 10
ENVIRONMENTAL IMPACT 12
SOCIAL
COMPANY PROGRAMS 14
DIVERSITY & TEAM DEVELOPMENT 15
16
HEALTH, SAFETY & ENVIRONMENT 17
GOVERNANCE AND STAKEHOLDERS 18
CHARITIES
4. 4Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
It is with great pride and enthusiasm that we present our 2015 Report on Sustainability for
Brookfield Global Integrated Solutions (Brookfield GIS) Canada. This report summarizes our
significant economic, environmental, and social impacts throughout the 2015 fiscal year, as well
as the strategies and goals for the organization moving forward.
At Brookfield GIS, we believe sustainable practices
are crucial to assisting in the global effort to slow
and eventually reverse climate change. This is
why we remain focused on the implementation of
technologies and programs which:
●● Decrease energy use
●● Decrease greenhouse gas (GHG) emissions
●● Reduce water use
●● Divert and decrease waste
These technologies and programs are implemented
throughout our own offices and our client’s portfolios.
We strive to be a role model for sustainability as we
continue our role as leaders in the corporate real
estate management industry.
Promoting awareness of sustainable business
practices is a key priority for Brookfield GIS. As our
sustainability technologies and programs are proven
and shown to also drive significant operational
cost reductions, we are able to implement
them throughout our clients’ portfolios. These
technologies and programs are also leveraged
throughout Brookfield Asset Management Inc’s
(Brookfield) 378 million square foot managed real
estate portfolio as well as their affiliated companies.
LEED™, WELL®, and BOMA are a few of the key
standards we use as benchmarks for sustainable
building practices. Among our suppliers, sustainable
and environmentally friendly technologies and
business practices are encouraged, rewarded
and implemented across an entire portfolio. We
believe these actions support and encourage the
sustainability goals of our clients and suppliers within
their respective industries.
Looking to the long-term, we will continue to
expand our support in the development of market
A MESSAGE FROM
OUR PRESIDENT & CEO
2015 Highlights:
●● Participated in the Executive Sleep Out to raise
funds and awareness for Covenant House
●● Keynote speaker at numerous events including
the Climate Reality Leadership Corps
●● Recognized as Corporate Knight’s Greenest
Chief Executive in Canada 2015
●● Co-founded Cam's Kids Foundation, a not-for-
profit organization to support youth struggling
with anxiety
●● Co-chair Board of Directors for the Canadian
Breast Cancer Foundation's Leaders for the Cure
●● Director on the board of the Climate Reality
Project of Canada
●● Active member of the Council for
Clean Capitalism
5. 5Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
opportunities for Canadian technologies focused
on increasing energy efficiency, reducing GHG
emissions, and driving responsible water and waste
use. Over 2014-2015, various levels of government
throughout Canada have made transitional shifts
and are now aligned on energy-related policies.
We look forward to continuing to work with all
levels of government to encourage the creation and
implementation of programs that support the uptake
of sustainability in the corporate real estate sector.
We will also continue to maintain and enhance our
commitment to social well-being, including the
support of charities within our local communities.
These include The Canadian Breast Cancer
Foundation, President’s Choice Children’s Charity, the
Princess Margaret Cancer Foundation, Cam’s Kids
and SickKids Foundation, to name a few.
Our people remain a top priority, and continuously
evaluating our programs to assist in meeting
their changing needs will remain a focus. Rolling
out Career Pathing programs and Training and
Development for Leaders will be among the new
programs.
2015 was yet another benchmark year
for Brookfield GIS.
Across our Canadian offices in 2015, we decreased
our building energy intensity by 2 per cent,
decreased our building water intensity by 15 per
cent, and also decreased our GHG emissions per
capita by 31 per cent. Once again, we diverted 100
per cent of our waste from landfills and increased
the percentage of our waste diverted to recycling
by 5.8 per cent. Our Energy and Sustainability
team, our internal Green Team committee, and the
implementation of new technologies and programs
drove these significant reductions.
The Brookfield GIS team had extensive growth in
2015, with 1,809 new team members hired and 264
returning team members. Led by our 11 Corporate
Social Responsibility committees, our team
members raised over $362,000 for charities and local
community groups. We were also very thrilled to
announce the formation of our internal Diversity and
Inclusiveness Committee, which will further energize
and elevate our performance as a team.
We welcomed new clients with the addition of
numerous Canadian and global leaders in the
financial, utilities and life sciences sectors. Our
managed spend in Canada for the fiscal year was
$2.4 billion across 150 million square feet of real
estate. We are very proud to have had a year of
double-digit growth for the ninth consecutive year.
We are committed to being leaders in the corporate
real estate management industry as we continue
to lead by example for our clients, shareholders,
suppliers, team members, and the industry.
Thank you all for caring!
Gord Hicks, P. Eng, LEED AP
President and CEO, Americas
6. 6Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
WHO WE ARE
& WHAT WE DO
OUR VISION
●● We are the recognized leader in the provision
of Real Estate Management Services.
●● We are the role model for sustainable
operating practices and portfolio strategy.
●● We are the employer of choice within our
industry.
OUR MISSION
To deliver innovative business solutions for clients
with real estate portfolios, continually creating value
for their stakeholders, while ensuring a sustainable,
safe and comfortable environment for all.
OUR VALUES
●● Unwavering Integrity
●● Passion for Innovation
●● Living Sustainability
●● Delivering Exceptional Customer Experiences
●● Relentlessly Building Team Member
Engagement
Brookfield GIS seeks to inspire better business
performance for our customers by bringing
customized service solutions across a broad
spectrum of categories:
●● Facilities Management Services
●● Project Delivery Services
●● Workplace Solutions – Portfolio and Workplace
Strategy, Planning , Design, Sensor-based
Analytics and Work-style Transition
●● Real Estate Services – Brokerage, Lease
Administration and Lease Audit
●● Professional Services – Energy and
Sustainability, Commissioning, Capital Planning
We provide services to a diverse client portfolio,
spanning many industries such as financial,
telecommunications, health care, government, retail,
industrial, life sciences and utilities.
Brookfield GIS' head office, known as the Innovation
Centre, is located in Markham, Ontario, with 17
satellite offices and two operations centres
located across Canada. Although it is not included
in this report, Brookfield GIS has offices in the
US, Australia, Asia and the UK that support client
operations in those geographies.
We have invested in an Enterprise Risk Management
(ERM) Strategy and under the direction of our
Director, Risk Management, have created a best-in-
class risk management platform and established a
process for identifying and managing our corporate
and client account risks.
Our company recognizes that industry associations
are an excellent means for professional
development, networking and access to industry
information and research. Brookfield GIS encourages
education and supports team member involvement
in these organizations by reimbursing them for
membership fees and encouraging their involvement
in industry committees and events. Many of our
team members hold leadership roles within these
associations and have been recognized within them
for their outstanding work and career achievements.
Key industry affiliations for Brookfield GIS include
Centre for Outsourcing Research and Education
(CORE), International Facility Management
Association (IFMA), CoreNET, Women's Executive
Network (WXN), Canada Green Building Council
(CaGBC), Canada Aboriginal and Minority Council
(CAMSC), The International Consortium for
Organizational Resilience (ICOR), and Building
Owners and Managers Association (BOMA).
Brookfield GIS is a subsidiary of Brookfield Asset
Management, a leading global alternative asset
manager with over $240 billion of assets under
management. They are one of the world’s largest
owner and operator of real estate assets and have a
global real estate portfolio of over 400 million square
feet. This positions Brookfield GIS to bring leading
industry solutions to clients worldwide.
7. 7Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
Established in 1992, Brookfield GIS has become the largest and most experienced
provider of integrated real estate services in Canada with over 150 million square feet
of client locations under management and supported by 3,400 team members. Our
commitment to sustainability is deeply rooted in our values and is a fundamental aspect
of our business model.
ABOUT THIS REPORT
This report contains Standard Disclosures from
the GRI Sustainability Reporting Guidelines. This
report addresses the activities of Brookfield GIS
corporate operations. We have 17 offices throughout
Canada and other offices around the world, as well
as operate a corporate fleet of vehicles, with many
staff travelling for work. Unless otherwise stated,
this is the boundary of the material in this report.
There are some operational aspects of our business
that we have limited control over, such as our client
operations. Due to the confidentiality requirements of
some of our clients, our ownership, and the nature of
Vision:
Net-Positive Impact
Sustainability Action Plan
Water
Conservation
Waste
Management
Emissions &
Energy
Efficiency
Solution
Implementation
Measurement
&
Identifications
Education
&
Training
Continuous
Improvement
People
Shareholders
Community
Environment
NGOs
our business, various disclosures have been omitted
or deemed irrelevant to our operations.
Our vision for a sustainable future will be achieved
by creating a net-positive impact as a corporation
and assisting our clients in doing the same. The
chart below is a visualization of what we feel are
the building blocks required to drive a net-positive
impact on our environment and our communities.
We hope our leadership in this aspect of business
operations will inspire our clients, shareholders,
suppliers, competitors, and other industries to follow.
8. Our stakeholders include our team members, clients, shareholders, suppliers, and
communities. We have a commitment to our stakeholders to operate our business in an ethical,
responsible, sustainable and profitable manner. The following economic breakdown focuses
on key areas including total managed spend, investments in the community, payroll expenses,
pension contributions and tuition contributions.
We proudly reached our company target of contributing one per cent of our earnings each year
to charities and community organizations across Canada. Through direct contributions, raising
funds through charity events, and in-kind voluntary donations from our team members, we
raised over $362,000.
8Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
AT A GLANCEECONOMIC
TEAM MEMBER BENEFITS
We provide our team members with a
comprehensive flex health benefit package,
pension program, and optional TSFA program.
The health benefit package provides team
members with flex dollars of three per cent of
their salary, plus a baseline amount of $1,950
- $4,750, depending on their family size. In
addition, team members get a corporate rate
at Goodlife Fitness and the health and wellness
benefit allows our team members to purchase
items such as bicycles, gym memberships and
other fitness-related items to encourage overall
team member health and wellness.
Brookfield GIS also matches all team member
contributions annually to his or her pension plan.
In 2015, we matched a total of $4.2 million to
team member pensions.
ECONOMIC PERFORMANCE
In 2015, we added a number of new clients to
our portfolio, including Canadian leaders in
the financial, utilities and life sciences sectors.
The managed spend for all our clients was $2.4
billion, which includes both agency and principal
spend. As we added 1,809 new team members
and promoted 241, our payroll reached in excess
of $250 million.
Through our tuition assistance program, our
team members received a total of $284,100 in
compensation for their academic studies. We
will continue to encourage our team members
to further their professional development in a
formal setting, become involved with industry
organizations, and use our internal training
programs and career road maps to help them
grow and develop their skills.
$4.2 MILLION
IN MATCHED PENSION
CONTRIBUTIONS in 2015
$2.4 BILLION
BROOKFIELD GIS’ 2015
MANAGED SPEND
9. 9Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
SUSTAINABLE PROCUREMENT
Throughout 2015, we continued to enhance
and expand our Sustainable Sourcing Strategy
Program. We require all of our suppliers to
use environmentally-friendly products where
available, implement and use a recycling
program, and encourage the reuse of materials
when possible. When going to market, our
Requests for Proposals (RFPs) require interested
proponents to address their corporate
sustainability. This is important for selecting a
successful proponent.
Our procurement and sourcing team has
implemented an electronic signing tool for all
service contracts that are signed. Eight-hundred
e-signatures have been captured with this tool
thus far. That's a savings of approximately 80,000
pieces of paper or 10 trees. As this initiative has
been such a success, we plan to implement
the tool beyond our procurement and sourcing
team and into other departments across our
organization.
TOP DONATIONS OF 2015
SUPPLIER DIVERSITY
Our procurement and sourcing team has
continued to work with the Canadian Aboriginal
and Minority Supplier Council (CAMSC) to
ensure we're providing accessibility, fostering an
increase in innovation, and increasing our own
supplier diversity. We have begun tracking our
spend with a goal to increase it with diverse
suppliers.
CANADIAN BREAST
CANCER FOUNDATION
$87,100
SICKKIDS FOUNDATION
PRESIDENT'S CHOICE
FOUNDATION
CANUCK PLACE
MOVEMBER FOUNDATION
$59,000
$47,000
$42,500
$21,500
VESTED OUTSOURCING™
Throughout 2015, we continued to pursue
deeper, richer, value-add relationships with
clients that resulted in innovative ways to deliver
value and reduce cost. As well, by focusing on
achieving strategic outcomes with our service
providers and fostering transparent relationships,
we have achieved value and reduced cost.
Commitment to the environment continues
to remain a key criteria for selecting service
providers and suppliers.
Moving forward, we will continue to look for
opportunities where we can deploy the vested
approach.
Looking into 2016, we plan to work with and help
Canadian-based clean-tech and smart building
technology companies grow. Our portfolio size,
technical experience and range of managed
facilities has the potential to provide a budding
opportunity for many Canadian start-ups.
WWF CANADA$14,600
10. 10Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
SUSTAINABILITY STRATEGYENVIRONMENT
We believe that future generations deserve to see the incredible natural wonders our earth has provided
to us. Unfortunately, climate change caused by GHG emissions, global practices of energy and water
consumption, and waste production mean that the reality of this happening is at risk.
By continuing to set an example in the corporate real estate industry on the importance of sustainable
business practices, we hope we can help mitigate the effects of climate change by reducing our own and our
client's environmental footprints. Every day, Brookfield GIS makes decisions that minimize our impact on the
environment and community, and we encourage our team members to apply those principals in their daily life.
Our commitment to sustainability is guided by our President and CEO, Gord Hicks. In 2015, Corporate Knights
awarded Gord with the Greenest Chief Executive in Canada Award for being committed to environmental
sustainability. His leadership has guided our efforts in minimizing the impact our clients, suppliers and team
members have on the environment; as well as advocating for environmental stewardship across our industry.
We continue to work closely with all levels of government to encourage the implementation of programs that
encourage the uptake of sustainable business practices. By providing innovative solutions and programs that
reduce energy, decrease water consumption, and decrease and divert waste across our client’s portfolio, we
hope to assist in preserving the environment for future generations of Canadians.
SUSTAINABILITY AT THE
INNOVATION CENTRE
In 2014, we moved our head office to a new
location in Markham, Ontario known as the
Innovation Centre. This space was designed
for increased flexibility and workplace mobility,
and encourage collaboration and the sharing
of ideas among team members, suppliers and
clients.
The Innovation Centre is used to research,
develop and showcase leading workplace
innovations that can be instituted in other offices,
as well as foster team member education
and workplace well-being. It also serves as a
testing ground for sustainability initiatives that
are geared toward reducing the operational
impacts of facilities as well as demonstrating the
sustainable procurement practices that are an
integral part of how we perform business.
During 2015, we completed the move to our
new office space and implemented various
sustainable initiatives including:
●● A zero-waste program, which uses
centralized, four-stream receptacles to
differentiate between waste, organics,
paper, and plastics.
●● A writing instrument collection and
recycling program initiated collaboratively
with Terra Cycle.
●● Replaced 300 lighting fixtures with Philips
LED T8 light bulbs, a new high-efficient
technology that has reduced the power
draw of each fixture from 74 to 34 watts.
11. 11Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
SMART COMMUTE
Metrolinx's Smart Commute program conducted
a baseline survey of our team member
commuting practices in 2012 and recently
conducted a follow-up survey in 2015. Over
those three years, we are pleased to note that
our team member’s single occupant vehicle
(SOV) use decreased by 6.5 per cent, public
transit use increased by 5.7 per cent, and
telework increased by 5.7 per cent, with a slight
increase in cycling and walking. We will continue
to educate and work with our team members to
encourage these positive trends.
LEED™ & WELL®
Brookfield GIS has been working on LEED™
certification projects for a number of years and
is an active sponsor and partner of the Canada
Green Building Council (CaGBC). Leading up to
2015, many of the projects we completed were
LEED™ Existing Buildings certified; this past
year, Brookfield GIS was proud to complete
our first LEED™ New Construction project. We
look forward to working with our clients to
implement the WELL Building Standard®, which
is the world's first building standard focused
exclusively on human health and wellness.
TEAM MEMBER ENGAGEMENT
Our Green Team and 11 regional Corporate
Responsibility committees that are established
across Canada continued to lead on various
corporate social responsibility fronts. Team
members across Canada participated in Green
Team-led events such as the WWF Polar Bear
Dip and CN Tower Climb, while the Corporate
Responsibility committees organized various
events such as charity casinos and golf
tournaments.
CLIMATE REALITY LEADERS
Our President and CEO continued to work
closely with the Climate Reality Project Canada.
Gord, a Certified Canadian Presenter for the
organization and board member since 2009,
was a guest speaker at the July 2015 Climate
Reality Leaders event. Gord’s speech provided
inspiration, leadership and addressed how the
building sector will play an important role in
reducing our environmental footprint. Brookfield
GIS matched all donations at the event up to
$10,000, helping to raise awareness for the
event.
GORD TALKS
We also continued our “Gord Talks” series
of internal speaking events inspired by our
President and CEO. The series has sparked
innovative thinking and team member
engagement between Brookfield GIS’ strategic
partners, clients, suppliers and team members
alike. These sessions allow individuals to speak
on topics they are passionate about, promote
collaboration and inspire learning. Many of these
sessions are streamed live and recorded, which
gives team members the flexibility to watch
sessions in a way that best suits their needs.
12. 12Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
ENVIRONMENTAL IMPACTENVIRONMENT
2013
(base year) 2014 2015
% change
from 2014
% change from
base year
Total Energy
Intensity (MJ / m²)
928.3 867.1 849.4 -2% -9%
Total Water
Intensity (m³ / m²)
0.553 0.632 0.54 -15% -2%
Total GHG
Intensity (t CO₂e / m²)
0.029 0.032 0.022 -31% -27%
ENERGY, WATER & GHG INTENSITIES
GREENHOUSE GAS EMISSIONS
Since 2013, Brookfield GIS has been committed to reducing the GHG emissions of our fleet by 50 per cent by
2020. In 2015, we reduced the GHG emissions of our fleet by 22.5 per cent, taking us a substantial step closer to
our 2020 goal. However, our total GHG emissions rose slightly in 2015 due to our expansion in company size and
corporate travel, while our GHG intensity decreased.
As part of our commitment to sustainable living, we track and report on our carbon footprint on an annual basis.
Our GHG emissions are calculated following the ISO 14064-1 standard, and we use the Operational Control
approach – this approach accounts for GHG Emissions based on the control of operations. CO₂, CH₄, N₂O, as
well as refrigerants R-22, R-122, and R-134a, were all accounted for in the GHG calculations.
Our GHG inventory includes our direct and indirect emissions from our corporate facilities and vehicle fleet. This
includes emissions from fossil fuel consumption, fugitive refrigerants, electricity and steam consumption. We
also calculated our Other Indirect emissions from corporate air travel, and we are working to include purchased
paper as an Other Indirect emission source in the future.
CALCULATION METHODOLOGY
Our greenhouse gas (GHG) emissions are calculated following the ISO 14064-1 standard and we use the
Operational Control approach, which accounts for all GHG emissions based on the control of operations. Our
GHG inventory includes direct, indirect, and other indirect emissions from our corporate facilities, our vehicle
fleet of over 400 vehicles, and business travel. This includes emissions from electricity and steam consumption,
fugitive refrigerant emissions, and travel; looking forward, we hope to integrate emissions from purchased
paper into these calculations.
Congruent with our previous Corporate Sustainability Reports, our base year is the 2013 fiscal year; this report
will compare values with our base year as well as the 2014 year. Energy and GHG data accounts for all 17 of our
corporate offices, and our water data accounts only for our head office in Markham, Ontario. The intensity values
in the below chart are calculated on a per square metre basis of the facilities specific to each data set. We have
proudly driven our energy, GHG, and water intensities down by 9 per cent, 27 per cent, and 2 per cent from the
base year, respectively.
13. 13Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
WASTE GENERATION
(HEAD OFFICE)
METRIC TONNES (t)
12.5
6.2
8.2
13.7
1.2
PAPER
CARDBOARD
WASTE-TO-ENERGY
COMPOSTE
GLASS/BEVERAGE
CONTAINERS
2015 GREENHOUSE GAS EMISSIONS (CORPORATE OFFICES & FLEET)
Note: Greenhouse gases increased slightly due to the addition of 127,450 square feet of real estate.
Direct Source: sources that are within the organizational boundary or controlled by the reporting entity.
Indirect Source: Sources that are owned by outside entities, but consumed by the reporting entity.
WATER USE (HEAD OFFICE)
4180
4721
3101
2013 2014 2015
0
1000
2000
3000
4000
5000
TOTAL WATER CONSUMPTION (m³)
WASTE GENERATION & WATER USE
Our waste data is solely from our head office location, the Innovation Centre, in Markham, Ontario. We reduced
our waste generation by 6.9 metric tonnes, a total reduction of 14 per cent; we also increased the percentage of
our waste diverted to a recycling stream by 5.8 per cent. Once again, we reached our goal of diverting 100 per
cent of our waste from landfills (breakdown of our waste diversion is shown in the pie chart below). In 2015, we
implemented a smart sensor technology in our waste bins, which is focused on reducing the frequency of truck
rolls for our waste vendors.
Similar to our waste data, the boundary for our water data is also our head office in Markham, Ontario. This new
state-of-the-art office space is outfitted with low-flow water fixtures and minimal landscape irrigation. As a
result, our overall water consumption has reduced drastically, as shown in the Water Use chart below.
m³
14. 14Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
COMPANY PROGRAMSSOCIAL
INSPIRING EXCELLENCE
PEER RECOGNITION PROGRAM
How we show our appreciation is important. To
recognize the strength of our team members, we
relaunched our awards program in 2015, which is
now known as the Inspiring Excellence Program.
The program places a strong emphasis on
building a culture of recognition where saying
thank you for a job well done is second nature.
We believe that we have the best team members the industry can offer. We put tremendous
effort into attracting and retaining our team members and offer numerous ways to recognize
one another for the outstanding performance put forth every day. We also help our team
members plan for the future with a generous RRSP matching program.
The new program recognizes impressive
achievements across all levels of the company
through a monetary reward that increases with
each tier and an announcement in the quarterly
newsletter.
In 2015, over 750 awards were issued to team
members across the country.
INSPIRING EXCELLENCE
AWARDS750+
RRSP EMPLOYER
MATCHING PROGRAM
We believe that fostering a sense of team and
belonging is the best way to build integrity in
business. We are relentlessly building our business
by supporting their goals both within and outside
of the company. Our team members are key to
the success of our business, and we are proud to
offer an RRSP Matching program, alongside tuition
reimbursements and the Inspiring Excellence
recognition program.
$4.2 MILLION
RRSP CONTRIBUTIONS
MATCHED
$90,000
TEAM MEMBER
REFERRAL BONUSES
1,809
NEW HIRES
IN 2015
264
RETURNING
TEAM MEMBERS
270
CELEBRATED
SERVICE MILESTONES
241
INTERNAL
PROMOTIONS
3,060
PERFORMANCE
REVIEWS
15. 15Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
DIVERSITY & TEAM DEVELOPMENTSOCIAL
Our team grew considerably in 2015. With so many fresh faces coming on board, it was
important to welcome and promote inclusiveness as well as support those looking to take
the next step in their careers.
CAREER
DEVELOPMENT
Continuous learning opportunities are a critical
component of team member support strategies.
Investing in the development of skills and
supporting on-the-job training enhances our
organization. Whether that means supporting
certifications like PMP, Lean Six Sigma Black Belt
Certification and ICOR Certification or supporting
team members in technical skill enhancement
and apprenticeship programs.
DIVERSITY COMMITTEE
Diversity is a vital component to making
Brookfield GIS a successful organization. In 2015,
a Diversity Committee was formed to ensure that
our workforce reflects the diversity that exists
in the community from which we recruit and
employ.
The committee is responsible for the
development and maintenance of the
Employment Equity plan and the promotion
of key programs focused on strengthening
diversity and inclusiveness throughout the
organization. These programs develop and
support the promotion of people with disabilities,
opportunities for women and visible minority
groups in leadership, creating an inclusive
culture for Aboriginal team members, and
serving diverse communities.
Additionally, Brookfield GIS hosts an annual
internationally themed event at the Innovation
Centre in Markham where team members
bring in homemade foods, dress in traditional
clothing and share information about their home
countries with team members looking to know
more about their colleagues.
TUITION
REIMBURSEMENTS$284 k+
EMPLOYMENT STATUS
84%
FULL-TIME
NON-UNIONIZED
EMPLOYEES
13%
FULL-TIME
UNIONIZED
EMPLOYEES
1%PART-TIME
EMPLOYEES
2%CONTRACT
EMPLOYEES
16. 16Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
CHARITIESSOCIAL
ECONOMIC PERFORMANCE
SUMMARY
In fiscal year 2015, we gave back to the
communities we worked in by surpassing our goal
of donating one per cent of our annual earnings
in support of charities and organizations. These
donations benefited people and families where
we conduct business across Canada.
It is our belief that we can positively impact the
health of our communities through this kind of
financial support. Our donations take the form
of direct contributions, fundraising events for
charities and the in-kind voluntary actions of our
team members.
Our company and team members are committed to caring for and supporting their
communities. In 2015, we raised and donated over $362,000 that directly contributed to the
health and improvement of the communities in which we live and work.
CHARITABLE ORGANIZATIONS WE SUPPORTED IN 2015
CHILDREN’S CHARITIES
$163,000
ENVIRONMENTAL CHARITIES
$14,000
HEALTH & RESEARCH CHARITIES
$169,000
COMMUNITY PROGRAMS
$16,000
$362,000+
IN FUNDS RAISED
17. 17Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
HEALTH, SAFETY & ENVIRONMENTSOCIAL
Our team members are the ambassadors of our organization and our greatest assets. We
place a major emphasis on skill development by investing significant dollars into health
and safety training, specific on-the-job training and development.
In 2015, we added approximately 500 new technicians to our team, which affected safety
performance due to the nature of their work. Regarding our Lost Time Injury Rate, we are
still less than half of the WSIB (Ontario) Average for our industry and have been for the past
four years. Our Total Recordable Injury Rate rose slightly in 2015 due to the same team
growth, however, we are still significantly below the WSIB (Ontario) Average for our industry.
We are committed to enhancing our robust management systems to improve our
performance so everyone makes it home safely every day.
TOTAL RECORDABLE INJURY RATELOST TIME INJURY RATE
18. 18Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
GOVERNANCE
Brookfield Global Integrated Solutions (Brookfield
GIS) is a leading provider of integrated real
estate management services, including facilities
management, project delivery services, energy
and sustainability solutions, building performance
management, workplace advisory and management,
and real estate services. We manage 150 million
square feet of property and infrastructure for our
clients. Further information is available at
www.brookfieldgis.com.
Brookfield GIS is a subsidiary of Brookfield Asset
Management Inc. (Brookfield). Brookfield is a global
alternative asset manager with approximately $250
billion in assets under management. Brookfield has
over a 100-year history of owning and operating
assets with a focus on property, infrastructure,
renewable power and private equity. It has a range of
public and private investment products and services,
which leverage its expertise and experience and
provide Brookfield with a competitive advantage in
the markets where it operates.
GOVERNANCE STRUCTURE
OF THE ORGANIZATION
The board of directors governing Brookfield GIS
consists of five members who oversee the activities
of the company. The responsibilities focus around
approval of annual budgets, compensation for the
executive team, a performance review of our CEO,
governance, and financial resources. The board of
directors meets on a quarterly basis with our CEO and
other officers of the company. Brookfield GIS is led by
our senior leadership team who are responsible for
the management and day-to-day operations of the
company ensuring that operational decisions align
with our strategic goals.
Our CEO developed Brookfield GIS' sustainability
vision. Corporate sustainability objectives are
managed by the Professional Services and
Sustainability team under the leadership of our CEO.
OUR STAKEHOLDERS
& CONTRIBUTORS
Our stakeholders are determined by Brookfield
GIS’ regional Corporate Social Responsibility (CSR)
committees and the Senior Leadership team. The
regional CSR committees are established on a
voluntary basis from team members located within
the respective regions. The Regional Ambassadors
are selected by the CEO.
Customers, team members, shareholders, suppliers,
and the community are all important stakeholders for
Brookfield GIS.
Engagement methods, such as customer and team
member satisfaction surveys, and supplier surveys,
enable us to incorporate the input of our stakeholders
when setting our sustainability objectives each year.
We also solicit ongoing feedback from our team
members, our clients and our suppliers during the
course of conducting business.
OUR CORPORATE
SUSTAINABILITY REPORT
Our corporate sustainability report follows the
standard disclosures required for the Core
Compliance of the Global Reporting Initiative G4
Guidelines, the world’s leading voluntary standard
for corporate sustainability reporting. This report on
sustainability reviews our operating entity in Canada,
Brookfield Global Integrated Solutions Canada LP,
and its group of companies, which are headquartered
in Markham, Ontario, Canada.
Content for this report was defined by our
sustainability indicators reported in our previous
sustainability report in 2014. Through engaging our
internal subject matter experts, we were able to set
goals using economic, social and environmental
performance indicators. Our goals are further
enhanced using valuable input from our stakeholders,
customers, team members, suppliers, and the
OUR CORPORATE SUSTAINABILITY REPORT
19. 19Brookfield Global Integrated Solutions Corporate Responsibility Report 2015
community who are all important stakeholders for
Brookfield GIS.
The 2015 Corporate Sustainability Report is reporting
on our activities from January 2015 to December 2015,
unless explicitly stated otherwise. Our most recent
report was released in April 2015 and reported on our
activities between October 1, 2013 to September 30,
2014. This shift in reporting period is a result of our
Fiscal Year changing to January – December.
This report addresses the activities of Brookfield GIS’
Canadian operations. Brookfield GIS’ head office, The
Innovation Centre, is located in Markham, Ontario.
Brookfield GIS occupies 17 other offices throughout
Canada; both owned and leased locations. Brookfield
GIS leases a service vehicle fleet of over 400 vehicles
and our team members do extensive travelling to visit
client sites. We are continually encouraging our team
members to use our teleworking/telecommuting
options, and to find the most sustainable ways to work
productively.
For any greenhouse gas (GHG) inventory, an
organizational boundary is used to determine how
GHG emissions are accounted for. Typically, one of
the following approaches is used:
●● Equity share approach: accounts for GHG
emissions based on share of equity in the
operation;
●● Financial control approach: accounts for GHG
emissions based on the financial control over
the operation; or
●● Operational control approach: accounts for GHG
emissions based on the control of operations.
The organization must report emissions from the
sources over which it has operational control.
Brookfield GIS has chosen an operation control
approach (as opposed to the equity share or
financial control approach) as this approach suits our
operations-based company, and our data systems are
designed to capture activity in this manner.
G4-1 (pg.4) G4-14 (pg. 6) G4-26 (pg. 18)
G4-3 (pg. 18) G4-15 (pg. 16) G4-27 (pg. 18)
G4-4 (pg. 6) G4-16 (pg. 6) G4-28 (pg. 19)
G4-5 (pg. 18) G4-17 (pg. 8) G4-29 (pg. 19)
G4-6 (pg. 6) G4-18 (pg. 7/19) G4-30 (pg. 19)
G4-7 (pg. 18) G4-19 (pg. 7) G4-31 (pg. 20)
G4-8 (pg. 6) G4-20 (pg. 7) G4-32 (pg. 18)
G4-9 (pg. 8/14) G4-21 (pg. 7) G4-33 (pg. 19)
G4-10 (pg. 9) G4-22 (pg. 19) G4-34 (pg. 18)
G4-11 (pg.14) G4-23 (pg. 19) G4-56 (pg. 4)
G4-12 (pg. 9) G4-24 (pg. 18)
G4-13 (pg. 19) G4-25 (pg. 7/18)
G4-EC1 (pg.8)
G4-EC3 (pg. 8)
CRE1 (pg. 12/13)
CRE2 (pg. 12/13)
G4-EN15 (pg. 12/13)
G4-EN16 (pg. 12/13)
G4-EN17 (pg. 12/13)
CRE3 (pg. 12/13)
G4-EN23 (pg. 12/13)
G4-EN32 (pg. 9)
G4-LA1 (pg. 14)
G4-LA6 (pg. 17)
G4-LA11 (pg. 15)
Full
GRI G4 Sustiainability Reporting Diclosures
Specfic Standard Disclosures and Page Numbers
Full
Partial
Full
Full
Full
Full
Full
Full
Full
Full
Partial
Some data not publicly shared (Full)
General Standard Disclosures and Page Numbers
20. Gord Hicks, President and CEO, Americas
gord.hicks@brookfieldgis.com
Media Inquiries:
Amanda Kusick, Director, Marketing and Communications
Tel: 905.415.3255 Email: amanda.kusick@brookfieldgis.com