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Presented by: Sarah Gerecke, Acting Deputy Assistant Secretary, Office of Housing Counseling

Office of Housing Counseling Update
      November 28, 2012 Slide 1
 HUD Office of Housing Counseling
     Our Goals
     Impact of Housing Counseling
     Authority
     New Office of Housing Counseling Structure
     Initiatives

Office of Housing Counseling Update
   December 14, 2012
      November 28, 2012 Slide 2
          Slide 2
• To help consumers assess their financial situation
  and achieve their housing goals.
• To increase public awareness of HUD’s housing
  counseling programs.
• To increase the knowledge and capacity of HUD’s
  housing counseling network.
• To improve the impact of housing counseling on
  consumers and neighborhoods nationwide.

Office of Housing Counseling Update
   December 14, 2012
                                                  3
      November 28, 2012 Slide 3
          Slide 3
*
                                          *Fiscal Year 2012
                                           through June

Office of Housing Counseling Update
   December 14, 2012
                                                    4
      November 28, 2012 Slide 4
          Slide 4
Challenges for Housing Counseling
     Agencies Serving Rural Areas
• Economic conditions – unemployment
• Smaller rental housing stock
• Generally fewer community and social service
  resources
• Communication – Internet access, translation
  services
• Transportation/distance/geography
• Less CRA-driven funding for housing counseling



                                                   5
Dodd-Frank Wall Street Reform and Consumer Protection Act
required HUD to establish an Office of Housing Counseling -
Launched October 1, 2012
The Act prescribed changes for the Housing Counseling Program:
     Streamlining all aspects of the program, including the grant
      application process
     Certify housing counselors through written examination
     Create an Advisory Committee to provide strategic planning
      and policy guidance
     Implement standards for Program
      Approval, Materials, Training, Testing and Counselor
      Certifications
     Certify software systems for consumers to compare mortgage
      products to individual financial situations
Office of Housing Counseling Update
   December 14, 2012
      November 28, 2012 Slide 6
          Slide 6
Office of the Deputy Assistant Secretary
                                                Acting Deputy Assistant Secretary
                                                  Sarah Gerecke Sarah.S.Gerecke@hud.gov
                                                Associate Deputy Assistant Secretary
                                                  VACANT




Office of Policy and Grant Administration       Office of Outreach and Capacity Building         Office of Oversight & Accountability
Director                                        Office Director                               Office Director
  Brian Siebenlist Brian.N.Siebenlist@hud.gov     VACANT                                        Cheryl Appline Cheryl.W.Appline@hud.gov
Deputy Director                                 Deputy Director                               Deputy Director
  Kristin Johnson Kristen.Johnson@hud.gov         Jerrold Mayer Jerrold.H.Mayer@hud.gov         VACANT

                                    .




                                                                  Division                                      Division
                                                Director                                      Director
                                                  Emelda Kennerly Emelda.J.Kennerly@hud.gov     Phyllis Ford Phyllis.H.Ford@hud.gov
  67 staff in 30 locations                      Deputy Director                               Deputy Director
                                                  Lorraine Griscavage-Frisbee                   Carolyn Hogans E.Carolyn.Hogans@hud.gov
  from Alaska to Florida                            Lorraine.GriscavageFrisbee@hud.gov




Office of Housing Counseling Update
   December 14, 2012
      November 28, 2012 Slide 7
          Slide 7
Office of the Deputy Assistant Secretary
   The mission of the Office of the Deputy Assistant Secretary (DAS) is to provide leadership
    and vision, to help consumers assess their financial situation and achieve their housing
    goals.


                  Office of Policy and Grant Administration
   The mission of the Office of Policy and Grant Administration is to create a stronger, more
    sustainable framework and infrastructure for HUD’s Housing Counseling Programs.
   Responsible for: Housing Counseling Notice of Funding Availability (NOFA) administration;
    developing regulations; measuring and reporting housing counseling impact, and
    research.




Office of Housing Counseling Update
   December 14, 2012
      November 28, 2012 Slide 8
          Slide 8
Office of Outreach and Capacity Building
 Mission is to train and certify housing counselors and increase public
  awareness of HUD’s housing counseling programs.


 Will assemble an Advisory Committee mandated by Dodd-Frank legislation.


 Will provide technical assistance to HUD counseling agencies as needed and
  requested.


 Will analyze the compliance and effectiveness of HUD-approved agencies
  and counselors, and will provide training to agencies as needed.




Office of Housing Counseling Update
   December 14, 2012
      November 28, 2012 Slide 9
          Slide 9
Office of Oversight and Accountability
 Mission is to ensure quality and effective counseling services through
  monitoring and certification of HUD-approved agencies and counselors.


 Will gather data and prepare reports on the activities and outcomes of
  housing counseling agencies.


 Will assist in developing policy and regulations for the OHC and
  recommend/implement sanctions for noncompliance of such regulations.




Office of Housing Counseling Update
   December 14, 2012
     November 28, 2012 Slide 10
         Slide 10
• Distribute grants quickly, while reducing unnecessary
  paperwork.
• Strengthen relations and communication between HUD and
  housing counseling network, in order to achieve bigger
  community impact.
• Ensure quality counseling while streamlining review process.
• Approve agencies up to a three year period based on several
  factors.
• Report long term impact of housing counseling on consumers
  and neighborhoods.
• Support state and local governments and networks expanding
  housing counseling programs.
• Increase visibility of housing counseling within and outside
  HUD.

Office of Housing Counseling Update
   December 14, 2012
     November 28, 2012 Slide 11
         Slide 11
• Newly Assigned Points of Contact (POC)
• Counselor Certification
• Build capacity of housing counseling agencies by
  supporting intermediaries, housing finance agencies, and
  regional and local coalitions to provide
  oversight, technical assistance, and efficiencies of scale in
  grantmaking and reporting.
• Encourage local housing counseling agencies to affiliate
  with intermediaries and HFAs in order to realize these
  benefits and prepare for future program changes.
• Increase remote monitoring
Office of Housing Counseling Update
   December 14, 2012
     November 28, 2012 Slide 12
         Slide 12
Office of Housing Counseling Webpage:
               www.hud.gov/housingcounseling

          FY2013 Notice of Funding Availability:
 Please check for the announcement at: www.grants.gov

                       Questions or comments:
                       housing.counseling@hud.gov



Office of Housing Counseling Update
   December 14, 2012
     November 28, 2012 Slide 13
         Slide 13
Sarah Gerecke, Deputy Assistant Secretary
                      Sarah.S.Gerecke@hud.gov

     Brian Siebenlist, Office of Policy and Grant Administration –
                     Brian.N.Siebenlist@hud.gov

        Cheryl Appline, Office of Oversight and Accountability
                     Cheryl.W.Appline@hud.gov

       Jerry Mayer, Office of Outreach and Capacity Building –
                     Jerrold.H.Mayer@hud.gov
Office of Housing Counseling Update
   December 14, 2012
     November 28, 2012 Slide 14
         Slide 14

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D1 housing counseling sarah gerecke - hud

  • 1. Presented by: Sarah Gerecke, Acting Deputy Assistant Secretary, Office of Housing Counseling Office of Housing Counseling Update November 28, 2012 Slide 1
  • 2.  HUD Office of Housing Counseling  Our Goals  Impact of Housing Counseling  Authority  New Office of Housing Counseling Structure  Initiatives Office of Housing Counseling Update December 14, 2012 November 28, 2012 Slide 2 Slide 2
  • 3. • To help consumers assess their financial situation and achieve their housing goals. • To increase public awareness of HUD’s housing counseling programs. • To increase the knowledge and capacity of HUD’s housing counseling network. • To improve the impact of housing counseling on consumers and neighborhoods nationwide. Office of Housing Counseling Update December 14, 2012 3 November 28, 2012 Slide 3 Slide 3
  • 4. * *Fiscal Year 2012 through June Office of Housing Counseling Update December 14, 2012 4 November 28, 2012 Slide 4 Slide 4
  • 5. Challenges for Housing Counseling Agencies Serving Rural Areas • Economic conditions – unemployment • Smaller rental housing stock • Generally fewer community and social service resources • Communication – Internet access, translation services • Transportation/distance/geography • Less CRA-driven funding for housing counseling 5
  • 6. Dodd-Frank Wall Street Reform and Consumer Protection Act required HUD to establish an Office of Housing Counseling - Launched October 1, 2012 The Act prescribed changes for the Housing Counseling Program:  Streamlining all aspects of the program, including the grant application process  Certify housing counselors through written examination  Create an Advisory Committee to provide strategic planning and policy guidance  Implement standards for Program Approval, Materials, Training, Testing and Counselor Certifications  Certify software systems for consumers to compare mortgage products to individual financial situations Office of Housing Counseling Update December 14, 2012 November 28, 2012 Slide 6 Slide 6
  • 7. Office of the Deputy Assistant Secretary Acting Deputy Assistant Secretary Sarah Gerecke Sarah.S.Gerecke@hud.gov Associate Deputy Assistant Secretary VACANT Office of Policy and Grant Administration Office of Outreach and Capacity Building Office of Oversight & Accountability Director Office Director Office Director Brian Siebenlist Brian.N.Siebenlist@hud.gov VACANT Cheryl Appline Cheryl.W.Appline@hud.gov Deputy Director Deputy Director Deputy Director Kristin Johnson Kristen.Johnson@hud.gov Jerrold Mayer Jerrold.H.Mayer@hud.gov VACANT . Division Division Director Director Emelda Kennerly Emelda.J.Kennerly@hud.gov Phyllis Ford Phyllis.H.Ford@hud.gov 67 staff in 30 locations Deputy Director Deputy Director Lorraine Griscavage-Frisbee Carolyn Hogans E.Carolyn.Hogans@hud.gov from Alaska to Florida Lorraine.GriscavageFrisbee@hud.gov Office of Housing Counseling Update December 14, 2012 November 28, 2012 Slide 7 Slide 7
  • 8. Office of the Deputy Assistant Secretary  The mission of the Office of the Deputy Assistant Secretary (DAS) is to provide leadership and vision, to help consumers assess their financial situation and achieve their housing goals. Office of Policy and Grant Administration  The mission of the Office of Policy and Grant Administration is to create a stronger, more sustainable framework and infrastructure for HUD’s Housing Counseling Programs.  Responsible for: Housing Counseling Notice of Funding Availability (NOFA) administration; developing regulations; measuring and reporting housing counseling impact, and research. Office of Housing Counseling Update December 14, 2012 November 28, 2012 Slide 8 Slide 8
  • 9. Office of Outreach and Capacity Building  Mission is to train and certify housing counselors and increase public awareness of HUD’s housing counseling programs.  Will assemble an Advisory Committee mandated by Dodd-Frank legislation.  Will provide technical assistance to HUD counseling agencies as needed and requested.  Will analyze the compliance and effectiveness of HUD-approved agencies and counselors, and will provide training to agencies as needed. Office of Housing Counseling Update December 14, 2012 November 28, 2012 Slide 9 Slide 9
  • 10. Office of Oversight and Accountability  Mission is to ensure quality and effective counseling services through monitoring and certification of HUD-approved agencies and counselors.  Will gather data and prepare reports on the activities and outcomes of housing counseling agencies.  Will assist in developing policy and regulations for the OHC and recommend/implement sanctions for noncompliance of such regulations. Office of Housing Counseling Update December 14, 2012 November 28, 2012 Slide 10 Slide 10
  • 11. • Distribute grants quickly, while reducing unnecessary paperwork. • Strengthen relations and communication between HUD and housing counseling network, in order to achieve bigger community impact. • Ensure quality counseling while streamlining review process. • Approve agencies up to a three year period based on several factors. • Report long term impact of housing counseling on consumers and neighborhoods. • Support state and local governments and networks expanding housing counseling programs. • Increase visibility of housing counseling within and outside HUD. Office of Housing Counseling Update December 14, 2012 November 28, 2012 Slide 11 Slide 11
  • 12. • Newly Assigned Points of Contact (POC) • Counselor Certification • Build capacity of housing counseling agencies by supporting intermediaries, housing finance agencies, and regional and local coalitions to provide oversight, technical assistance, and efficiencies of scale in grantmaking and reporting. • Encourage local housing counseling agencies to affiliate with intermediaries and HFAs in order to realize these benefits and prepare for future program changes. • Increase remote monitoring Office of Housing Counseling Update December 14, 2012 November 28, 2012 Slide 12 Slide 12
  • 13. Office of Housing Counseling Webpage: www.hud.gov/housingcounseling FY2013 Notice of Funding Availability: Please check for the announcement at: www.grants.gov Questions or comments: housing.counseling@hud.gov Office of Housing Counseling Update December 14, 2012 November 28, 2012 Slide 13 Slide 13
  • 14. Sarah Gerecke, Deputy Assistant Secretary Sarah.S.Gerecke@hud.gov Brian Siebenlist, Office of Policy and Grant Administration – Brian.N.Siebenlist@hud.gov Cheryl Appline, Office of Oversight and Accountability Cheryl.W.Appline@hud.gov Jerry Mayer, Office of Outreach and Capacity Building – Jerrold.H.Mayer@hud.gov Office of Housing Counseling Update December 14, 2012 November 28, 2012 Slide 14 Slide 14

Editor's Notes

  1. Since FY 2001, HUD-approved HCAs have served more than 20 million households across the nation.For FY 2012, the dark blue indicates clients served and the lighter blue indicates projection through the end of the FY.
  2. HCAs in rural areas experience many of the same issues as more urban HCAs such as counselor training costs, counselor retention, funding, amount of reporting and administrative work. But HCAs serving rural areas have additional difficulties that don’t affect more urban areas. The OHC strives to be mindful of these challenges when developing new policies. E.g., Allow counseling to be conducted by phone and Internet through Skype.
  3. The OHC is positioned within the Office of Housing, and answers to the FHA Commissioner/Asst. Secretary of Housing. OHC is centered at HUD Headquarters, Washington, DC… but, many of it’s 67 staff members are out-stationed across the country. There are three offices situated within the OHC… - Policy and Grant Administration- Director, Brian Siebenlist… Wash DCOutreach and Capacity Building- Director, Jerry Mayer… Santa Ana, CAOversight and Accountability- Director, Cheryl Appline… Atlanta, GA
  4. The Office of the DAS leads the OHC in achieving its mission and supporting the industry by setting the standards and strategies to accomplish agency goals regarding the Housing Counseling Program. The Office of Policy and Grant Administration assists in accomplishing these goals by establishing and maintaining policies and procedures that will foster growth in the program, and measuring the success of these policies through research and analysis.
  5. The Office of Outreach and Capacity Building supports the OHC by acting as the “go to” office for all concerns related to the Housing Counseling Program. It seeks to improve HUD’s relations with the housing counseling industry by providing training and certification opportunities, technical assistance, conducting stakeholder forums, streamlining various processes of the program and working directly with an Advisory Committee that will consist of various industry and community stakeholders.
  6. The Office of Oversight and Accountability will work to ensure the quality and integrity of the Housing Counseling program by monitoring and enforcing established policies and requirements. The OOA will provide training regarding specific areas of program compliance, while administering a newly created counselor certification program mandated under Dodd-Frank.
  7. Keep your eyes open and check for the announcement at www.grants.gov.
  8. Questions?