Mohamed Zakaria El Sayed Ali is seeking a challenging position utilizing his academic background in accounting from Cairo University. He has strong computer skills in Windows and MS Office as well as fluency in Arabic and English. Mohamed has work experience in banking and currently works as a call center team leader at Etisal outsourcing. He has also completed training courses in business skills, customer service, and computer skills.

1. MOHAMED ZAKARIA EL SAYED ALI
Address:, 9 Noubar Street Lazoghly Square
Cairo, Egypt
Tel: (02-27949093)
Mobile: (0100-0021489/0111-1101635)
E-mail: Mohamed zakaria1@hotmail.com
OBJECTIVE
Seeking a challenging position in a reputable company where my
academic background and interpersonal skills can be well utilized.
education
2004-2008 Cairo University Cairo, Egypt
Faculty of commerce ,Dept accounting
Grade: fair
SKILLS
Computer Skills:
very good knowledge of windows and internet
Good knowledge of MS Office
Language Skills:
Native language Arabic
 Good command of both written and spoken English
Personal skills:
 Ability to work under pressure
 Ability to work well with all levels of management
 Ability to learn new tasks quickly
 Good communication and negotiation skills
 Flexible, motivated and can work with team work
 Learning from mistakes and changes behavior as a result of
what was learnt.
TRAINING AND COURSES
3rd
-May 2009 – 3rd-
August 2009 Basic Business Skills Acquisition
(BBSA) Cairo, Egypt
Sponsored by the Future Generation Foundation (FGF)
Training
Developed Language and Computer Skills
Enhanced Presentation & Project Development Skills
 Acquired Basic Business Skills including: Marketing, Sales,
Banking, Accounting, Business Correspondence and Report
Writing.
 Communication skills by Dale Carnegie
 Customer service by Dale Carnegie for 8 days
This course enhanced the following point:
-Core of customer service
-World class customer service
-Negotiations skills

2. -Handling complaints
-Proposal writing
 Icdl course in the Russian center(International Computer Driving
Licence)
EXPERIENCE -1st_
July 2006:1st_
August 2006 training in Cairo bank,
-1st
-August 2007:1st
-September2007 in national bank of Egypt,
-Now I am working in Etisal outsourcing to Etisalat as a call center from
5th
Novber2009 till now .
- starting from July 2012 promoted to be team leader.
INTERESTS swimming and riding horses
PERSONAL INFORMATION
Date of Birth:17/7/1987
Marital Status: single.
Military Service: Exempted.