Sourav Manna is a fitness instructor from Kolkata, India. He has over 5 years of experience as a fitness instructor and personal trainer at Novotel Kolkata Hotel and Swissotel Kolkata Hotel and Resort. His responsibilities include training clients, maintaining equipment, and providing excellent customer service. He holds several fitness related certifications. Previously, he worked as a receptionist and earned a bachelor's degree in commerce.

1. Europass
Curriculum Vitae
Personal information
First name / Surname Sourav Manna
Address 95/c, Sagar Manna Road, Behala - Kolkata 700060, INDIA
Telephone Mobile: +91 9748348752
E-mail souravmanna.manna@gmail.com
Nationality Indian
Date of birth 28/02/1991
Gender Male
Desired employment /
Occupational field
Fitness Instructor
Work experience
Dates
Occupation or position held
Main activities and responsibilities
Name and address of employer
Type of business or sector
15 October 2014 – Present
Senior Fitness Instructor
• Responsible for everything inside the gym.
• Ensure general cleanliness and maintenance of the fitness facility.
• Training the S.O.P. to the other colleagues.
• To provide the best customer service for the guests in Gym and Pool.
• Providing guidance to clients to help them achieve their fitness goals.
• Selecting the correct set of exercises for a client to achieve maximum results.
• Devising fitness programs for weight loss, muscular gain and rehabilitation etc.
• Experience in Thai starching.
• Welcoming new gym members and guests and giving general inductions to them.
• Maintaining gym equipment and ensuring it is safe to use.
• Responsible for initial contact with guests, promoting membership sales, explain them
facilities and benefit.
• Pool attendant to service food and beverage.
• Upselling the treatments to the gym guests.
Novotel Kolkata Hotel and Residence
Hospitality
Page 1/3 - Curriculum vitae of
MANNA Sourav
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2. Dates 05 February 2011 – 04 October 2014
Occupation or position held Fitness instructor. Spa Receptionist.
Main activities and responsibilities Fitness and personal trainer. Pool attendant to service food and beverage, and security.
Customer care in order to provide assistance and comfort to all customers. Therapist ( Deep
tissue massage, Swedish massage). Receptionist: welcome customers, handling cash, phone
calls and file. Looking with guests for membership and explain them facilities end benefits.
Meeting in absence of our department Manager.
Name and address of employer Swissotel Kolkata Hotel and Resort
Type of business or sector
Other experience
Hospitality
• Cross training in Front Office ( Reception, Executive club lounge, Bell Desk ). June-July 2014
• Official Zumba Basic 1 Instructor. Certificate February 1, 2015.
• INSTRUCTOR Body Building IFBB 1ST LEVEL. International Certificate March 13, 2016.
Education and training
Dates June 2010- April 2013
Title of qualification awarded B.Com Graduation
Principal subjects/occupational skills
covered
Account – Cost management
Name and type of organisation
providing education and training
University of Calcutta – Rabin Mukherjee College
Personal skills and
competences
Mother tongue(s) Bengali
Other language(s) English, Hindi
Self-assessment Understanding Speaking Writing
European level (*) Listening Reading Spoken interaction Spoken production
English C1 Excellent C1 Excellent C1 Excellent C1 Excellent C1 Good
Hindi C1 Excellent A2 Sufficient B2 Good B2 Good A2 Sufficient
Italian A2 Beginner A2 Beginner A2 Beginner A2 Beginner A2 Beginner
(*) Common European Framework of Reference for Languages
Social skills and competences Good and friendly personality, dynamic and positive attitude, professional, responsible and reliable
person. Able to respond quickly and efficiently to the customer’s requests with tact and diplomacy
Organisational skills and
competences
Adaptable, flexible, strong skills in problem solving. Customer satisfaction oriented.
Team player. Very good interpersonal skills.
Page 2/3 - Curriculum vitae of
MANNA Sourav
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© European Union, 2004-2010 24082010

3. Computer skills and competences Knowledge of Windows OS and Office software
Other skills and competences Travelling. Playing Cricket and Football. Running. Body Building.
Additional information Achievement:
Best Employee of the Month 2015 in Novotel Kolkata
Best Employee of the Year 2012 in Swissotel Kolkata
Best Employee of the Month 2012-2013 in Swissotel Kolkata
Market Matrix in Swissotel Kolkata 2012-2013
Any other information that may be relevant, for example contact persons, references, etc. will be
provided if requested
Kolkata, 20 May 2016 Sourav Manna
Page 3/3 - Curriculum vitae of
MANNA Sourav
For more information on Europass go to http://europass.cedefop.europa.eu
© European Union, 2004-2010 24082010