The document is a curriculum vitae that provides personal and professional details of an IT professional. Over the past 10 years, the professional has worked in various IT manager roles developing policies and procedures, managing IT projects, advising on IT development plans, and overseeing the purchase and maintenance of IT equipment. Their skills include management, communication, problem-solving and proficiency in English. They have several technical certifications and an master's degree in computer science.

1. CURRICULUM VITAE
PERSONAL INFORMATION
CAREER OBJECTIVES
 To work in a dynamic and professional environment with the mutual respect.
 To apply and promote my knowledge, experience, and creativity in IT governance which I
accumulated over the past 10 years.
 To take priority over management jobs besides independent jobs with high level of technical
expertise.
SKILLS
Working skills Decisive, honest, and responsible.
Good skills in management, communication, decision-making, and problem-
solving.
Language skills Good command of four English skills: listening, speaking, reading, and writing.
WORKING EXPERIENCE
From – To Company Position - Experience
2010 - 2016 Investment &
Construction
Development
Corporation
(Investco)
- Position: IT Manager.
- Developing policies & procedures and monitoring the
implementation of the policies and procedures on a consistent basis to
administrate the information system and infrastructure, in order that
Company business objectives are fully supported and the
information & data safety and confidentiality are ensured.
- Taking responsibility for the governance of IT projects, related to
meeting the requirements of Company operation and development, in
the approved budgets, such as: successfully implementing the
Investco Portal (Sharepoint 2013) which is currently put into
operation; consulting the deployment of SAP software (the proposal
Full name DAM THANH LONG
Date of birth November 18th, 1983
Gender Male
Contact address 90/63 Truong Chinh St., Ward 12, Tân Bình Dist., HCMC
Mobile 0931 48 80 48
Email long.dam1502@gmail.com

2. stage).
- Advising the Board of Directors on making the IT development
plans in line with the Company strategy.
- Managing and approving the purchase, storage, and maintenance of
IT equipments and outsourcing services to maintain the operation
throughout.
- Managing the IT department’s jobs, including:
+ Setting up and administrating Company network system.
+ Administrating and Maintaining Mircosoft Windows 2008.
+ Administrating and updating Company website.
+ Monitoring, troubleshooting, and improving Firewall system
(IPCOP), Router + VPN (DrayTek).
+ Researching on ERP software & co-ordinating with departments
to replace all or some current softwares.
+ Supporting remote control for the construction sites via VPN.
+ Monitoring, troubleshooting, and improving the supporting system
to enable users to make the most effective use of IT resources.
2008 - 2009 T&M
Forwarding
Ltd.
- Position: IT Manager.
- Setting up and administrating Company network system, mornitoring
and maintaining the email system.
- Administrating and maintaining Mircosoft Windows 2003.
- Administrating database of EDI – the ERP software for
transportation industry)
- Managing and approving the purchase, storage, and maintenance of
IT equipments and outsourcing services to maintain the operation
throughout.
- Researching on ERP software & co-ordinating with departments to
replace all or some current softwares.
- Researching on Lunix operating system to replace all computers
using Windows.
- Managing the IT department’s jobs, including:
+ Monitoring, troubleshooting, and improving Active Directory
system, Mail (Mdaemon/Google Apps), Fax(GFI FaxMaker), Web
(Intranet, Forum, Internet), Firewall (Ubuntu Server), Router + VPN

3. (DrayTek)
+ Supporting remote control for branches at Hanoi and Haiphong via
VPN, using Mail (Mdaemon / Google Apps), Terminal Service, EDI.
+ Supporting users and troubleshooting for EDI.
+ Creating and changing reports and forms of EDI in Excel to put
into SQL database.
+ Making plans for maintenance, upgrading and replacement of IT
devices, equipments, and some other equipments such as photocopy
and fax machines, printers, scanners…
2006 - 2008 Tan Dinh
Fiditourist
Travel JSC.
(Fiditour)
- Position: Deputy Head of IT Department.
- Setting up and administrating Company network system, mornitoring
and maintaining the email system (MDeamon Server).
- Administrating and maintaining Mircosoft Windows 2003..
- Administrating CRM system and developing the reports with SQL
server.
- Administrating and updating Company website.
- Making plans for maintenance, upgrading and replacement of IT
devices, equipments, and some other equipments such as photocopy
and fax machines, printers, scanners…
- Managing and approving the purchase of IT equipments to maintain
the operation throughout.
- Researching on ERP software & co-ordinating with departments to
replace all or some current softwares.
- Along with other IT staff, monitoring, troubleshooting, and improving
the supporting system to enable users to make the most effective use
of IT resources.
QUALIFICATIONS
 Master of Science in Computer Science (2014) - University of Information Technology –
Vietnam National University HCMC.
 Bachelor of Information Technology (2005) – Ton Duc Thang University.
 Microsoft Certified Systems Administrator 2003 (2006).
 Microsoft Certified Systems Engineer 2003 (2007).
 Cisco Certified Network Associate (2003).
 LPI Certified Linux (2008).
 Sharepoint (2013).