Graeme Haskett has over 20 years of experience as a consultant and interim executive. He specializes in the turnaround, transformation, and improvement of underperforming organizations. Some of his responsibilities have included restructuring teams, implementing new processes, increasing productivity, reducing costs, and improving overall performance. He has successfully completed over 20 interim roles in industries such as construction, facilities management, and engineering.
Mike Merritt is a business consultant with extensive experience in project management, change management, business analysis, and strategic planning. He has worked with many large organizations across various industries, specializing in implementing SAP solutions and managing organizational change. Some of the companies he has consulted for include AusAid, TransGrid, Commonwealth Bank, CSR, Staples Australia, and Caterpillar.
Desmond Pather has over 30 years of experience in automotive industry management. He held the position of General Manager for 8 years at Barloworld, leading over 60 employees. More recently, he has worked as a consultant focusing on restructuring and turnaround projects. Pather has strong leadership, operational, and people management skills.
Diwakar Dalela has over 10 years of experience in business consulting, customer service, and account management. He is currently a Manager of Customer Experience at Bharti Airtel managing customer lifecycles and experience across East India. His professional experience also includes roles in operations, business development, and training at other organizations such as Kochar Infotech, Aegis, Reliance Life Insurance, and ICICI Prudential Life Insurance.
V G Gopalakrishnan is a Chief Financial Officer and Vice President with over 30 years of experience in finance roles. He has extensive experience leading finance functions across multiple industries. He is skilled in areas like strategic planning, budgeting, financial management, and people management. Currently, he is seeking new opportunities as a CFO where he can apply his expertise in financial planning and analysis, operations, and developing high-performing teams.
This resume summarizes Shaik Annuar's experience over 35 years managing projects up to $160 million, specializing in engineering, business development, infrastructure and real estate. Currently, he is spearheading the expansion of a new serviced office business in Malaysia, having transformed an empty space into a business center on time and under budget. Previously, he has held roles developing businesses in various industries and countries, and has a track record of consistently achieving organizational objectives and improving financial performance.
This document provides a summary of Cheong Siow Chian's career experience and qualifications. She has over 15 years of experience in tax and transfer pricing, including 8 years at Ernst & Young in Malaysia and Singapore. Her responsibilities have included managing transfer pricing documentation projects, assisting with tax audits, and mentoring junior staff. She holds a Bachelor's degree in Accounting and Finance and is fluent in English, Malay, and Mandarin Chinese.
Asesores de Empresas líder en servicios a Nivel Nacional : Auditorias, Planeamiento Tributario, Asesoría laboral, Inventarios, Contabilidad, Finanzas, Tercerización de Procesos y Optimización de Procesos. Contacto: 051 7139300 mmacedo@corpaeperu.com www.corpaeperu.com
Mike Merritt is a business consultant with extensive experience in project management, change management, business analysis, and strategic planning. He has worked with many large organizations across various industries, specializing in implementing SAP solutions and managing organizational change. Some of the companies he has consulted for include AusAid, TransGrid, Commonwealth Bank, CSR, Staples Australia, and Caterpillar.
Desmond Pather has over 30 years of experience in automotive industry management. He held the position of General Manager for 8 years at Barloworld, leading over 60 employees. More recently, he has worked as a consultant focusing on restructuring and turnaround projects. Pather has strong leadership, operational, and people management skills.
Diwakar Dalela has over 10 years of experience in business consulting, customer service, and account management. He is currently a Manager of Customer Experience at Bharti Airtel managing customer lifecycles and experience across East India. His professional experience also includes roles in operations, business development, and training at other organizations such as Kochar Infotech, Aegis, Reliance Life Insurance, and ICICI Prudential Life Insurance.
V G Gopalakrishnan is a Chief Financial Officer and Vice President with over 30 years of experience in finance roles. He has extensive experience leading finance functions across multiple industries. He is skilled in areas like strategic planning, budgeting, financial management, and people management. Currently, he is seeking new opportunities as a CFO where he can apply his expertise in financial planning and analysis, operations, and developing high-performing teams.
This resume summarizes Shaik Annuar's experience over 35 years managing projects up to $160 million, specializing in engineering, business development, infrastructure and real estate. Currently, he is spearheading the expansion of a new serviced office business in Malaysia, having transformed an empty space into a business center on time and under budget. Previously, he has held roles developing businesses in various industries and countries, and has a track record of consistently achieving organizational objectives and improving financial performance.
This document provides a summary of Cheong Siow Chian's career experience and qualifications. She has over 15 years of experience in tax and transfer pricing, including 8 years at Ernst & Young in Malaysia and Singapore. Her responsibilities have included managing transfer pricing documentation projects, assisting with tax audits, and mentoring junior staff. She holds a Bachelor's degree in Accounting and Finance and is fluent in English, Malay, and Mandarin Chinese.
Asesores de Empresas líder en servicios a Nivel Nacional : Auditorias, Planeamiento Tributario, Asesoría laboral, Inventarios, Contabilidad, Finanzas, Tercerización de Procesos y Optimización de Procesos. Contacto: 051 7139300 mmacedo@corpaeperu.com www.corpaeperu.com
Carlton L. Highsmith founded Specialized Packaging Group in 1983 and identified opportunities in the packaging industry. SPG has grown from 3 to 500 employees and is now the largest minority-owned folding carton manufacturer in North America. SPG focuses on innovation, operational excellence, and customer value. Certification from the National Minority Supplier Development Council has helped SPG's growth and exposure. SPG's executive team has over 130 years of industry experience driving the company forward.
Impact Recruitment Services is a recruitment agency located in Northampton, UK that specializes in both permanent and temporary placements across a variety of industrial, commercial, supply chain, technical, engineering, and senior appointment sectors. They pride themselves on developing strong partnerships with both clients and candidates to understand their needs and provide a bespoke workforce strategy. In addition to recruitment services, Impact offers a free online resource called Impact Extra that provides employment advice, document templates, and specialist consultation to clients and candidates.
Impact Recruitment Services is a recruitment agency located in Northampton, UK that specializes in placing both permanent and temporary candidates across a range of industrial, commercial, supply chain, technical, engineering, and senior appointment sectors. The agency prides itself on developing strong partnerships with both clients and candidates to understand their needs and provide a bespoke workforce strategy. In addition to recruitment services, Impact Recruitment also offers a free online advisory service called Impact Extra that provides employment resources and advice to clients and candidates.
Impact Recruitment Services is a full-service recruitment agency based in Northampton, UK that specializes in temporary and permanent placements. They strive to form partnerships with clients to understand their needs and provide candidates that become assets to their businesses. In addition to recruitment services, Impact offers various extras through their Impact Extra program, including employment advice, document downloads, and meeting space. Their goal is to exceed expectations and deliver high satisfaction levels for both clients and candidates.
This document contains a summary of Adel Osman Ali Mostafa's personal and professional experience. It outlines his educational background, work history in human resources roles for various companies in Saudi Arabia and Egypt, and responsibilities including recruitment, policy development, and personnel administration. It also lists his skills in languages, computer programs, and training received.
Pankaj Kumar Soni has over 10 years of experience in logistics and supply chain management. He currently works as the Logistics Manager at Bajaj Electricals Ltd., where he is responsible for planning logistics operations across India. Previously, he has worked in managerial roles overseeing transportation, warehouse operations, and distribution at various companies. He aims to optimize costs and improve efficiencies through strategic planning and relationship management.
Alison Fellows is a qualified accountant with over 30 years of experience in financial and commercial accounting roles. She has a track record of delivering results through strong leadership, management, and relationship building skills. Her experience includes roles as Head of Central Finance, Financial Controller, and Financial Accountant for companies in various industries. She has expertise in areas such as financial reporting, budgeting, cost reduction, process improvement, and people management.
The document provides a professional summary and experience for an individual with expertise in the energy sector. It summarizes their experience as an interim program manager for the Falkland Islands Government, where they developed strategies and partnerships to prepare the region for oil and gas exploration. Key responsibilities included leading business development, infrastructure planning, stakeholder consultation, and program reporting to ready the Falklands' economy and environment for emerging industry opportunities.
Tom Clark has over 20 years of experience in business management, sales, and recruitment. His most recent roles include Relationship Manager for a recruitment accreditation brand and Business Manager for a welfare-to-work contractor. He has extensive experience in people management, project management, sales, marketing, and business development. Clark holds qualifications in business studies, English literature, and advice and guidance.
John Greig has experience transforming underperforming businesses in the fintech sector. He discusses common mistakes of startup founders, such as lacking a clear vision and commercial plan. Greig also outlines the typical steps to transform an ailing business, including creating a case for change, communicating a new vision/strategy, and building changes into standard operations. When launching a new startup, Greig recommends focusing on culture, customer service, and validating the business model through customer purchase orders.
Steve Ghost has over 20 years of experience in strategic planning, policy development, stakeholder engagement, and revenue generation. He has a strong background in the vocational training sector, including expertise in automotive and engineering. Some of his past roles include CEO of SkillsTech Australia, where he established the organization and led teams of over 500 people generating over $65 million annually, and Managing Director of Strategic Operations at Motor Trades Association Queensland, where he integrated two business sectors and grew the organization. He has demonstrated success developing and executing growth strategies across both private and public sector organizations.
Brian Johnson Curriculum Vitae March 2016Brian Johnson
Brian Johnson has over 18 years of experience in operational service delivery, change management, and transformation. He has held several roles managing service transitions, deployments, and change programs for companies such as Vitality Health & Life, Point to Point, Virgin Atlantic, Thales, Reliance, RSA, Airwave Solutions, and Sony. His experience includes managing service transitions, vendor relationships, program delivery, and ensuring smooth operational handovers of new or changed services.
Eninrac | Transformation and Sustainability Initiativesseoeninrac
Empowering Sustainability with Renewable Energy. Join the change coalition working towards a sustainable future with stakeholders in renewable energy transformation.
Adam Emsley is an experienced manager with over 16 years of experience managing contact centers and customer service teams. He is currently the Head of Customer Service at Redfern, an online business travel management company, where he oversees a team of 89 employees. Prior to his current role, he held management positions at Barclays Bank and O2 UK, where he was nominated for employee of the year. He has a strong track record of improving customer satisfaction, managing teams, and achieving goals.
This document provides a summary of Angela Knowles' contact information and professional experience in call centre management. She has over 16 years of experience in customer service, sales, and retention teams within the telecommunications industry. Her experience includes successfully implementing departments and delivering campaigns across teams. She brings leadership skills in motivating teams, analyzing performance data, and exceeding sales and service targets.
This document contains the resume of Manjula Kaul, who has over 15 years of experience in operations management, project management, business analysis, and training management in the insurance industry. She currently works as a Senior Assistant Vice President at EXL Service, where she leads strategy and solutions for a UK insurance client. Her responsibilities include managing projects, operational support, and identifying new business opportunities. She has a proven track record of successfully delivering projects, improving processes, and managing teams.
This document is a curriculum vitae for Lau Eng Sai that summarizes his education and professional experience. He has a Master's degree from the University of New South Wales in Australia and a Bachelor's degree from the National University of Singapore. His experience includes over 15 years in project management, business operations, and business development roles in various industries. Currently he is an Associate Team Director at PropNex Realty, where he manages a real estate team and provides services in property acquisition and leasing.
Steve Smith is an intrapreneur with over 30 years of experience helping organizations improve how they work. He has a proven track record of analyzing complex problems and designing innovative solutions. As an intrapreneur, he is highly motivated, proactive, and comfortable taking initiative within an organization to pursue new products, services, or solutions. He provides examples of projects he has led, such as establishing best practices forums and performance monitoring processes, that have helped companies improve employee engagement, efficiencies, and growth.
Steve Smith is an intrapreneur with over 30 years of experience helping organizations improve through innovative solutions. As an intrapreneur, he is highly motivated, proactive, and comfortable taking initiative within an organization. He has a proven track record of analyzing complex problems and designing tools and processes to restore effective operations. Some examples of his achievements include establishing best practices forums, developing resource planning processes, and integrating acquired companies to align with company policies.
Steve Smith is an intrapreneur with over 30 years of experience helping organizations improve how they work. He has a proven track record of analyzing complex problems and designing innovative solutions. As an intrapreneur, he is highly motivated, proactive, and comfortable taking initiative within an organization to pursue new products, services, or solutions. He provides examples of projects he has led, such as establishing best practices forums and performance monitoring processes, that have helped companies improve employee engagement, efficiencies, and growth.
Angela Marston has over 15 years of experience as a project manager and business change lead in the utilities sector. She has extensive experience managing large transformation programs, process improvement, and stakeholder management. Her background includes roles in customer service management, correspondence management, and business analysis. She is skilled in project management, process reengineering, communications, and building high-performing teams.
Kevin Ingram has over 20 years of experience in business management, project management, change management, and leadership roles in the telecommunications industry. He has a proven track record of delivering strategic business change and technology transformations through innovative solutions. His strengths include relationship management, commercial acumen, and people leadership. Recent contract roles include project manager at ANZ implementing a voice biometrics solution, senior consultant at Public Trust supporting a technology transformation, and business transition manager at Inland Revenue delivering digital channels.
Carlton L. Highsmith founded Specialized Packaging Group in 1983 and identified opportunities in the packaging industry. SPG has grown from 3 to 500 employees and is now the largest minority-owned folding carton manufacturer in North America. SPG focuses on innovation, operational excellence, and customer value. Certification from the National Minority Supplier Development Council has helped SPG's growth and exposure. SPG's executive team has over 130 years of industry experience driving the company forward.
Impact Recruitment Services is a recruitment agency located in Northampton, UK that specializes in both permanent and temporary placements across a variety of industrial, commercial, supply chain, technical, engineering, and senior appointment sectors. They pride themselves on developing strong partnerships with both clients and candidates to understand their needs and provide a bespoke workforce strategy. In addition to recruitment services, Impact offers a free online resource called Impact Extra that provides employment advice, document templates, and specialist consultation to clients and candidates.
Impact Recruitment Services is a recruitment agency located in Northampton, UK that specializes in placing both permanent and temporary candidates across a range of industrial, commercial, supply chain, technical, engineering, and senior appointment sectors. The agency prides itself on developing strong partnerships with both clients and candidates to understand their needs and provide a bespoke workforce strategy. In addition to recruitment services, Impact Recruitment also offers a free online advisory service called Impact Extra that provides employment resources and advice to clients and candidates.
Impact Recruitment Services is a full-service recruitment agency based in Northampton, UK that specializes in temporary and permanent placements. They strive to form partnerships with clients to understand their needs and provide candidates that become assets to their businesses. In addition to recruitment services, Impact offers various extras through their Impact Extra program, including employment advice, document downloads, and meeting space. Their goal is to exceed expectations and deliver high satisfaction levels for both clients and candidates.
This document contains a summary of Adel Osman Ali Mostafa's personal and professional experience. It outlines his educational background, work history in human resources roles for various companies in Saudi Arabia and Egypt, and responsibilities including recruitment, policy development, and personnel administration. It also lists his skills in languages, computer programs, and training received.
Pankaj Kumar Soni has over 10 years of experience in logistics and supply chain management. He currently works as the Logistics Manager at Bajaj Electricals Ltd., where he is responsible for planning logistics operations across India. Previously, he has worked in managerial roles overseeing transportation, warehouse operations, and distribution at various companies. He aims to optimize costs and improve efficiencies through strategic planning and relationship management.
Alison Fellows is a qualified accountant with over 30 years of experience in financial and commercial accounting roles. She has a track record of delivering results through strong leadership, management, and relationship building skills. Her experience includes roles as Head of Central Finance, Financial Controller, and Financial Accountant for companies in various industries. She has expertise in areas such as financial reporting, budgeting, cost reduction, process improvement, and people management.
The document provides a professional summary and experience for an individual with expertise in the energy sector. It summarizes their experience as an interim program manager for the Falkland Islands Government, where they developed strategies and partnerships to prepare the region for oil and gas exploration. Key responsibilities included leading business development, infrastructure planning, stakeholder consultation, and program reporting to ready the Falklands' economy and environment for emerging industry opportunities.
Tom Clark has over 20 years of experience in business management, sales, and recruitment. His most recent roles include Relationship Manager for a recruitment accreditation brand and Business Manager for a welfare-to-work contractor. He has extensive experience in people management, project management, sales, marketing, and business development. Clark holds qualifications in business studies, English literature, and advice and guidance.
John Greig has experience transforming underperforming businesses in the fintech sector. He discusses common mistakes of startup founders, such as lacking a clear vision and commercial plan. Greig also outlines the typical steps to transform an ailing business, including creating a case for change, communicating a new vision/strategy, and building changes into standard operations. When launching a new startup, Greig recommends focusing on culture, customer service, and validating the business model through customer purchase orders.
Steve Ghost has over 20 years of experience in strategic planning, policy development, stakeholder engagement, and revenue generation. He has a strong background in the vocational training sector, including expertise in automotive and engineering. Some of his past roles include CEO of SkillsTech Australia, where he established the organization and led teams of over 500 people generating over $65 million annually, and Managing Director of Strategic Operations at Motor Trades Association Queensland, where he integrated two business sectors and grew the organization. He has demonstrated success developing and executing growth strategies across both private and public sector organizations.
Brian Johnson Curriculum Vitae March 2016Brian Johnson
Brian Johnson has over 18 years of experience in operational service delivery, change management, and transformation. He has held several roles managing service transitions, deployments, and change programs for companies such as Vitality Health & Life, Point to Point, Virgin Atlantic, Thales, Reliance, RSA, Airwave Solutions, and Sony. His experience includes managing service transitions, vendor relationships, program delivery, and ensuring smooth operational handovers of new or changed services.
Eninrac | Transformation and Sustainability Initiativesseoeninrac
Empowering Sustainability with Renewable Energy. Join the change coalition working towards a sustainable future with stakeholders in renewable energy transformation.
Adam Emsley is an experienced manager with over 16 years of experience managing contact centers and customer service teams. He is currently the Head of Customer Service at Redfern, an online business travel management company, where he oversees a team of 89 employees. Prior to his current role, he held management positions at Barclays Bank and O2 UK, where he was nominated for employee of the year. He has a strong track record of improving customer satisfaction, managing teams, and achieving goals.
This document provides a summary of Angela Knowles' contact information and professional experience in call centre management. She has over 16 years of experience in customer service, sales, and retention teams within the telecommunications industry. Her experience includes successfully implementing departments and delivering campaigns across teams. She brings leadership skills in motivating teams, analyzing performance data, and exceeding sales and service targets.
This document contains the resume of Manjula Kaul, who has over 15 years of experience in operations management, project management, business analysis, and training management in the insurance industry. She currently works as a Senior Assistant Vice President at EXL Service, where she leads strategy and solutions for a UK insurance client. Her responsibilities include managing projects, operational support, and identifying new business opportunities. She has a proven track record of successfully delivering projects, improving processes, and managing teams.
This document is a curriculum vitae for Lau Eng Sai that summarizes his education and professional experience. He has a Master's degree from the University of New South Wales in Australia and a Bachelor's degree from the National University of Singapore. His experience includes over 15 years in project management, business operations, and business development roles in various industries. Currently he is an Associate Team Director at PropNex Realty, where he manages a real estate team and provides services in property acquisition and leasing.
Steve Smith is an intrapreneur with over 30 years of experience helping organizations improve how they work. He has a proven track record of analyzing complex problems and designing innovative solutions. As an intrapreneur, he is highly motivated, proactive, and comfortable taking initiative within an organization to pursue new products, services, or solutions. He provides examples of projects he has led, such as establishing best practices forums and performance monitoring processes, that have helped companies improve employee engagement, efficiencies, and growth.
Steve Smith is an intrapreneur with over 30 years of experience helping organizations improve through innovative solutions. As an intrapreneur, he is highly motivated, proactive, and comfortable taking initiative within an organization. He has a proven track record of analyzing complex problems and designing tools and processes to restore effective operations. Some examples of his achievements include establishing best practices forums, developing resource planning processes, and integrating acquired companies to align with company policies.
Steve Smith is an intrapreneur with over 30 years of experience helping organizations improve how they work. He has a proven track record of analyzing complex problems and designing innovative solutions. As an intrapreneur, he is highly motivated, proactive, and comfortable taking initiative within an organization to pursue new products, services, or solutions. He provides examples of projects he has led, such as establishing best practices forums and performance monitoring processes, that have helped companies improve employee engagement, efficiencies, and growth.
Angela Marston has over 15 years of experience as a project manager and business change lead in the utilities sector. She has extensive experience managing large transformation programs, process improvement, and stakeholder management. Her background includes roles in customer service management, correspondence management, and business analysis. She is skilled in project management, process reengineering, communications, and building high-performing teams.
Kevin Ingram has over 20 years of experience in business management, project management, change management, and leadership roles in the telecommunications industry. He has a proven track record of delivering strategic business change and technology transformations through innovative solutions. His strengths include relationship management, commercial acumen, and people leadership. Recent contract roles include project manager at ANZ implementing a voice biometrics solution, senior consultant at Public Trust supporting a technology transformation, and business transition manager at Inland Revenue delivering digital channels.
This document provides a summary of a paper on maximizing value through effective business change. It discusses:
1) Volubera Consulting Ltd specializes in supporting public sector organizations and their suppliers to develop practical solutions to challenges. They provide experienced consultants at competitive rates through an associate model.
2) Despite improvements in business change project management, most projects fail to deliver planned benefits. The paper proposes a framework to increase benefits realization, including making senior responsible owners personally accountable for benefits and ensuring projects are aligned with strategic objectives.
3) Previous attempts to improve benefits realization have had limited success. The current economic climate and government reforms make fully implementing the proposed framework more achievable now.
Agile FM - Oxymoron of Central to your Procurement Success Paul A Rogers 021...sreeeswar
The document discusses the need for facilities managers (FMs) to become more customer-centric in order to remain relevant to organizations. It makes three key points:
1) Organizations want FMs to better translate business needs into FM plans, process requirements efficiently, and demonstrate the value of FM through measurable results.
2) Successful FMs intuitively understand customer demands and anticipate opportunities to add value. They translate business strategies, process operational tasks, and define outcomes through metrics.
3) FMs must tightly align themselves with customers to withstand challenges and continuously deliver value through collaborative processes that lower costs and increase value for the organization. Remaining distinct from competitors is critical to the FM profession's survival.
This document discusses management techniques for boosting business performance and profitability. It recommends investing in people and business systems to gain a competitive advantage in attracting customers. The document provides objectives for reviewing operations to identify problems and improve performance. It emphasizes using common sense and clear communication over management jargon. Management techniques are presented as systematic and analytical methods to aid decision making and increase efficiency. Benefits include more objective decision making through data analysis, but good judgment is still required to implement techniques successfully. Profitability analysis measures business performance through ratios of profit to capital invested or sales revenue.
Highly accomplished management professional with proven expertise in operations, workforce management, client interaction/support, service and support in the outsourcing industry, an effective people manager with great ability to motivate people and teams to achieve performance goals and productivity metrics
An intuitive visionary adept at re-engineering processes to comply with goals and policies while controlling costs, minimizing redundant work, reducing manual work, and increasing profitability. Demonstrated proficiency in:
• Performance Management/ Process Improvement
• Program and Policy Implementation
• Developing teams for professional growth
• Communication and Emotional Intelligence
• Business implementation and Transition
Leadership Ambassador club Adventist modulekakomaeric00
Aims to equip people who aspire to become leaders with good qualities,and with Christian values and morals as per Biblical teachings.The you who aspire to be leaders should first read and understand what the ambassador module for leadership says about leadership and marry that to what the bible says.Christians sh
5 Common Mistakes to Avoid During the Job Application Process.pdfAlliance Jobs
The journey toward landing your dream job can be both exhilarating and nerve-wracking. As you navigate through the intricate web of job applications, interviews, and follow-ups, it’s crucial to steer clear of common pitfalls that could hinder your chances. Let’s delve into some of the most frequent mistakes applicants make during the job application process and explore how you can sidestep them. Plus, we’ll highlight how Alliance Job Search can enhance your local job hunt.
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This webinar is an in-depth review of the interview process. Preparation is a key element to acing an interview. Learn the best approaches from the initial phone screen to the face-to-face meeting with the hiring manager. You will hear great answers to several standard questions, including the dreaded “Tell Me About Yourself”.
Jill Pizzola's Tenure as Senior Talent Acquisition Partner at THOMSON REUTERS...dsnow9802
Jill Pizzola's tenure as Senior Talent Acquisition Partner at THOMSON REUTERS in Marlton, New Jersey, from 2018 to 2023, was marked by innovation and excellence.
1. GRAEME HASKETT - CONSULTANT / INTERIM EXECUTIVE
INTRODUCTION
I have spent most of my life starting and running my own businesses, and a full account of
what I have achieved, succeeded at, and indeed failed at would take some time. I hope
therefore that this summary, including a history of the many interim roles I have successfully
completed, along with accompanying testimonials, will illustrate what I am capable of. I can also
provide a selection of Confidential Case Studies to further support my application if required.
A professional interim with a hands-on, entrepreneurial style, I am an ‘innovator of change’ and
an expert in operational transformation as well as substantial revenue growth. I am a salesman
by nature and a management all-rounder by long experience - a tenacious individual with a
Mensan intellect who leads from the front, asking questions and inviting opinions.
As operational as I am strategic, my people management and motivating skills are probably my
strongest assets. This is because I am a good judge of both people and situations, which has
allowed me to manage both conflict and change in a positive way on many occasions. I am a
consummate team player and building good teams to support my efforts has been crucial to
my success in every interim role I have completed.
Although not a micro manager, I spend the first few weeks of most assignments acclimatizing,
getting to know the key team members’ strengths and weaknesses, understanding the
suitability of the systems and processes, and then proceeding to put in place the right people,
processes and procedures for future success.
Whether for an improvement in operational efficiency, for realigning costs to revenue, or in
seeking out additional turnover, I know that getting the basics right, thereby instilling best
practice as a core value, is crucial to long term success. I therefore focus on creating the right
conditions along with the positive environment necessary for delivering first class results.
PROFILE
Since 2001 I have specialised in the turnaround, transformation and improvement of a variety
of underperforming or failing SMEs, subsidiary companies of PLCs, satellite business units,
local authority DLOs, and contracts and projects of all sizes, as well as their ongoing growth
and development. These roles have always been in complex, contentious or recovery
situations, where working smart, lean and right at the first attempt are critical to the bottom line.
A customer focused manager, I can communicate at all levels, suitably varying my approach
and technique to suit. I have excellent soft skills and engender trust and commitment from all
involved, enabling me to instill co-operation in teams that may be extremely resistant to or
fearful of change - guiding them steadily but steadfastly towards a successful conclusion.
I have worked with the most demanding of public and private sector clients and am able to
swiftly and accurately understand both the people and the situation, enabling me to resolve
problems quickly. I am readily adaptable, amending my methods and style to changing
demands and environments, and am as comfortable on the shop floor as in the boardroom.
I am fully up to date and compliant with all Health & Safety, Environmental and Employment
regulations, and conversant with most current thinking on people and process management.
ONGOING
A former Manufacturing Advisory Service advisor, SME Growth Accelerator growth coach and
Leadership & Management trainer, I am an accredited Horizon 2020 Business Readiness
Coach and COSME Innovation Expert. I also write and present my own Leadership &
Management training courses, which are suitable for businesses of all size and type.
2. INTERIM ASSIGNMENTS
Since 2001 I have successfully completed over 20 interim roles, all of which involved
significant change and transformation. The majority of these have involved a large direct labour
workforce, but also the use of sub-contractors. On each occasion I significantly increased
performance and substantially reduced costs. I did this by reinvigorating the workforce,
restructuring the processes, and thereby re-instilling purpose into the business. .
Metropolitan Housing Trust Jun ’17 - Nov ‘18
(Head of Capital / Planned & Programmed Works)
A turnaround role to:-
a) quickly curtail serious overspending of £6m pa - restructuring the delivery team and
introducing much needed technical skills, implementing new processes along with a
robust reporting mechanism. The business owns/manages 40,000 homes across
London, the Midlands and East Anglia, as well as building 1000 new homes every year.
b) Complete failed development projects that had substantial latent defects.
I therefore concentrated my efforts on four areas:-
1) Designing and implementing a rolling £100m three year recovery programme.
(£40m in year one)
2) Splitting the delivery teams into three budget accountable areas revolving around a
central administrative hub.
3) Working with the procurement and commercial teams to introduce a new and properly
managed supply chain
4) Recovering failed development projects and liaising on the suitability of new ones.
Overall, I achieved productivity and efficiency savings of over £15m per year.
Barking & Dagenham DLO (Service Improvement Consultant) Jul ‘16 - Nov ‘16
An analytical role, to propose and implement better working practices and operational delivery
of the M&E services within the DLO, with particular emphasis on non-compliant gas servicing.
Supervising the introduction of the DRS digital scheduling / management system linked to
hand held devices and vehicle trackers.
Contributing to and developing the strategic plan for streamlining and restructuring the overall
maintenance service.
KIER PLC (Operational Troubleshooter) Nov ’15 to Jun ‘16
A wide-ranging role, looking into underperforming and loss making housing maintenance and
refurbishment contracts across the UK, focusing initially and particularly on a prestigious client
with both social housing and ‘high end’ private residential letting interests.
I was successful in revitalising this important contract - identifying underperforming commercial
practices, instilling enhanced operational methods and installing much needed accurate
reporting management.
I introduced efficiencies, analysed, assessed and reorganised people, processes and
procedures, and restructured the various delivery teams and sub-contractors. I also built an
improved ‘partnering’ relationship with the client under difficult circumstances, leading to
increased revenue plus additional opportunities of over £4m on what had been a £6m contract.
BALFOUR BEATTY PLC (Operational Efficiency Manager) Nov ’14 to Oct ‘15
Working within the Power Transmission & Distribution section of the Utility Solutions division,
answering to the Global Operations Director, my original brief was twofold - to review the work
of the Business Improvement Team to identify why it was ineffective, and then to challenge
both the Overhead Line and Cabling Teams to become more efficient and improve margins.
3. My contract was subsequently extended to implement a programme curtailing out of control
costs, releasing savings, and ensuring that the Operations Managers were sufficiently skilled to
run their regions as standalone businesses.
This was completed successfully, thus paving the way for substantial procurement rebates, as
well as immediate and short term cost savings of over £1om and facilitating the introduction of
strict controls to realise potential full year savings of £25m plus.
It also identified unrecorded stocks of a further £13m and proposed the introduction of better
commercial practices and a robust stock control procedure. This was to be the first step in an
overall drive to modernise and streamline the business and how it delivered its contracts.
INDEPENDENT SME COACH & MENTOR May ’13 - Oct ‘14
Advising and supporting a broad range of start-up and established entrepreneurs under the
government funded Growth Accelerator and Manufacturing Advisory Service schemes.
I advised, coached and mentored over 100 start-up and established businesses across a very
wide spectrum of products and services
PDS CONSULTANTS Ltd (Freelance Advisor & Growth Manager) Aug ’12 - Apr ‘13
Arranging grant assisted project support, business advice and technical assistance for
manufacturing SMEs on behalf of the government funded Manufacturing Advisory Service.
Also facilitating coaching and mentoring, as well as Leadership & Management training, to
directors and senior managers of all types of SME businesses under the government funded
Growth Accelerator scheme.
HOMES FOR HARINGEY (DLO Advisor to the Board) April ’12 - May ’13
Providing specialist, experience based practical advice, on Mobile Repairs Team Best Practice
and Operational Efficiency for this London Social Housing ALMO, re their Direct Labour
Organisation, during a difficult period of change and budget constraints.
SOUTHWARK BUILDING SERVICES (Service Improvement Manager) Oct ’11 - Mar ’12
A business improvement role, addressing under-performing and failing Social Housing
Maintenance and Refurbishment works for the London Borough of Southwark’s DLO.
Number two to the Change Lead, managing a team of 100 plus Skilled Mobile Operatives and
45 Staff, assisting in the strategy, design and implementation of a planned restructure of
supervisors and managers, whilst delivering as many operational performance boosting
measures as possible.
I dramatically reduced a long standing and excessive WIP of over £5m, as well as writing new
Job Descriptions, rewriting the Call Centre scripts, reviewing the SMVs / SORs, and producing
a more realistic resident’s handbook. I was also the instigator and major contributor to
extensive proposals for a new operative payment structure.
I introduced more efficient and appropriate digital procedures and methods of working,
focusing on employee engagement, people and process management, and the behavioural
situations and union negotiated restrictive practices that were curtailing a timely and cost
effective service delivery.
CONNAUGHT Plc. (Operations Director) Apr ’11 - Sep ’11
A business improvement role, addressing under-performing and failing Social Housing
Maintenance and Refurbishment contracts, I was responsible for 11 contracts with a total
turnover of over £50m, 5 of which were loss making. I was successful in streamlining the failing
operations and stemming losses, returning two contracts to the client on good terms and at no
cost to Connaught. I had one large contract which was under notice of cancellation. Despite
this I reversed the client’s decision and had the contract extended, increasing the order book
from £8m to £15m per annum. The overall turnover remained at over £50m on 9 contracts,
with all either in profit or breaking even.
4. MANOR VILLAGES UK (Consultant) Ongoing between Jan ’10 and Mar ’11
Assessing, planning, preparing, and launching the implementation of a Business Improvement
Plan for a private sector developer of high quality Student Accommodation in Nottingham.
The directors were concerned about a likely drop in turnover for the coming year and hired me
to investigate. The role centred on workforce assessment and staff appraisal, particularly at
local management level. I was successful in remedying the situation and also installed a robust
Employee Appraisal / Personal Development Review process.
ROTHERHAM 2010 LTD (Senior Change / Programme Manager) Feb ’09 - Dec ‘09
I was appointed on an initial three month “turnaround” contract, to stabilise, reorganise and
urgently take control of the In House Service Provider. This comprised of a Direct Labour
Organisation of almost 400, including 250 operatives and 40 apprentices, in addition to
supervisors, project managers and support teams, and a fleet of over 200 vehicles.
I closed five depots, reorganising the business into accountable operational units, drawing their
workforce from a central pool. I then selected and trained a ‘First Response Team’ who, either
completed the repair there and then as a ‘Right First Time’ fix, or planned and programmed
any follow on works. This eliminated delays and led to substantial productivity improvements.
My knowledge of work scheduling, hand held technology and vehicle tracking devices, along
with the problems associated with diverse and geographically dispersed mobile teams, and my
trade union experience, made me very suitable for this.
I dramatically reduced a long standing excessive WIP and introduced efficient working
practices, resulting in an increase in responsive maintenance productivity of over 150%, from 2
to 5 jobs per man per day.
CITYWEST HOMES LTD (Project / Programme Trouble-shooter) May ’08 - Jan ’09
Nine months as a “Project Rottweiler” for the Westminster City Council ALMO revisiting,
reviewing, investigating, and subsequently recompleting previously mismanaged social
housing projects, as well as planning and overseeing the initial stages of conservation area
and listed building works.
I was successful in challenging existing contractors to repair, renew or refund work. I coached
and mentored the Project Management team in best practice, and I sat on the OJEU panel to
select suitable contractors.
OCS GROUP - ENGINEERING DIVISION (Senior Operations Manager) Mar ’06 - Apr ’08
Initially, a three month contract to turnaround and transform the performance and profitability of
a loss making, window cleaning cradle maintenance business.
Then and in addition to my continuing supervision of the above, a twelve month contract to
integrate five loss making Preventative Planned Maintenance / Response M&E Maintenance
businesses, by combining, downsizing, and restructuring them into one efficient and profitable
national company. These businesses provided Air Conditioning, Heating and Lighting Services
as well as Fabric Maintenance to a wide range of commercial customers nationwide.
Latterly, nine months as Operations Director of three Access & Fall Arrest engineering
businesses, including a manufacturing unit in Dartford, satellite factory in Manchester, and
depots in Glasgow & Bristol. Via twelve direct reports. I had full P&L responsibility for a £15m
turnover, with teams working in London, Bristol, Manchester, and Glasgow. These businesses
provided Building Façade Access / Safe Working at Height equipment, testing, and
maintenance to a wide range of blue chip customers.
I introduced a new sales and marketing strategy, reinforced the design team, increased the
product range, restructured the manufacturing, production and delivery teams, reorganised the
layout of the factory, substantially increasing productivity and doubling turnover to over £6m.
I was also the Engineering Division’s Health & Safety Director, sitting on the OCS Group H&S
Committee, and the UK wide Regional Director for all engineering and M&E businesses.
These had a combined turnover in excess of £25m and a staff and workforce of over 300.
5. BALFOUR BEATTY CONSTRUCTION Ltd. (Snr Contracts Manager) Feb’05 - Jan’06
Responsible for all Metronet stations in the east of London, running a team of construction,
project and site managers, plus supporting technical and administrative staff, delivering the
refurbishment and modernisation of a planned 49 stations. I delivered two stations at a
substantial profit and positioned a further nine to start on a similar footing.
My contractual and procurement knowledge, plus my programme management skills allowed
me to secure more competitive sub-contractors as well as reorganise the work so that it was
carried out in a more efficient manner, significantly reducing the time taken to complete as well
as final cost.
My stakeholder management skills were particularly important in an environment where
differing stakeholders had divergent agendas - identifying, facilitating, and working with those
stakeholders who wanted it to work, whilst isolating those who were obstructive and keen for
the project to fail.
OSBORNE CONSTRUCTION LTD. Mar’03 - Jan’05
Restructuring and reorganising teams, processes, and procedures as well as introducing new
delivery methods. My open and transparent management style and my willingness to work with
the client meant that I was successful in winning back lost sections of two major Network Rail
Property New Build / Refurbishment and Maintenance contracts totalling over £35m.
Initially, fifteen months as Senior Contracts Manager for the Network Rail Spacia contract,
covering New Build properties as well as the Refurbishment, Responsive and Planned
Maintenance of railway arches, station buildings and offices.
Latterly, seven months as Account Manager, with full P&L responsibility for the response and
planned maintenance as well as the refurbishment of all Network Rail, Southern Zone
properties and platforms. This included project upgrading of stations, signal boxes, control
centres, offices, train depots and other Network Rail properties throughout London, Kent,
Surrey, Sussex, and the West. I set-up a small direct labour team, and was very successful in
supplementing the various sub-contractors essential to the contracts success
Both contracts involved considerable stakeholder management as well as the need to
continually introduce efficiencies, in line with the client’s desire for ‘value for money’.
APOLLO LTD. (Senior Contracts Manager) Mar’02 - Feb’03
In charge of Social Housing Maintenance, In-Situ Upgrades and Void Refurbishments, for
housing associations in Hackney, Wanstead, Walthamstow, Westminster, and Enfield.
I advised clients as to the suitability and conversion of property investment opportunities,
oversaw the surveying, pricing and submission of quotes and tenders, sourced and appointed
sub-contractors, managed individual jobs from commencement to hand-over, and submitted
interim & final payment applications.
BLANCHARDS INTERNATIONAL LTD. (Contracts Manager) Jun’01 - Feb’02
Specifying, planning, and supervising the refurbishment of up-market residential properties in
Surrey, Sussex and central London. I liaised with clients, architects and interior designers,
surveyed the properties, priced and submitted the tenders, sourced and appointed the sub-
contractors, and managed the work from inception to hand-over.
OLIVER JORDAN LTD. (Project Recovery Trouble-Shooter) Jan’01 - May’01
I was appointed to resolve major issues on a £5m ‘high end’ office refurbishment, particularly
the Air Conditioning, Heating, Ventilation, Lighting and Electrical Upgrade. The contract was
two months behind schedule with only three months until completion and expected to incur
Liquidated Damages of almost £500k.
I made major changes to the way the work was organized, programmed and managed, and
introduced additional key personnel at no extra cost. I subsequently completed the contract
without penalty after an agreed extension of time of two weeks.
6. BACKGROUND
I grew up working in the family Electrical, Radio and TV business in Scotland and then spent
seven years in manufacturing supply chain. Firstly, four years in consumer electronics, learning
my trade in production control, stock control, and finally materials & sub-contract procurement.
This was followed by two years within heavy engineering and major construction as a senior
buyer, then two years as an offshore Materials Controller within the fledgling offshore oil
industry. Consequently, I have excellent procurement, negotiating and contractual skills, and
have continued to utilise and hone these abilities throughout my business career.
In 1977 I started my own electroplating and nut and bolt manufacturing company and, over the
next 25 years, I built up these and other businesses in Aberdeen. Firstly, 16 years as a
specialist fastener manufacturer and oilfield supplies distributor, then 9 years as a building
refurbishment and maintenance contractor, specialising in environmentally friendly and energy
efficient heating, lighting, ventilation and air-conditioning for mainly commercial clients.
I have had several business successes and one unnecessary failure and am considered by
those close to me to be an extremely well balanced, dependable and thoughtful individual as a
result. This comes through in my management style, which is positive and supportive and a
reflection of my character and personality.
I am scrupulously fair yet equally scrupulously firm, ‘treading softly whilst carrying a big stick’. I
engender trust in my teams, thereby commanding respect and inspiring collaborative working
as well as individual achievement. I am extremely and with good reason, very proud of my
leadership skills.
WHY HIRE ME?
I am a strong character with broad shoulders and equally broad people management
experience, but also very sensitive and therefore sympathetic to the concerns of others re
significant change.
I make sure the foundations are solid, because I know that this is the key to long term success.
Where others might take just a few weeks to put in a partial, short term and often ineffectual
‘top down’ remedy, I prefer to take a little bit longer to instill a long lasting ‘ground up’ solution
and thereby leave a lasting legacy. Nonetheless, when time is short, I look to introduce
significant quick wins, to give a boost to a difficult situation or to ‘kickstart’ my plans while
medium to long term arrangements are being put in place,
I am an expert in the successful operation and management of both sub-contractors and Direct
Labour Teams and have been efficiently managing staff, operatives and suppliers for many years.
I fully embrace smart digital technology and the amazing difference it makes when you get it right,
but it is only 50% of the solution. This is because getting both the team and the processes right,
i.e. the right people, fully motivated, suitably empowered, appropriately resourced and supported,
with everyone pulling their weight and working in harmony, is every bit as important.
INTERESTS
Now living in East Fife and very happily married to my long-suffering wife and business partner
Drusilla, I am a lifelong collector and restorer of valve and vintage wireless sets, televisions,
audio equipment, and obsolete but still useable electrical and electronic paraphernalia.
A struggling cyclist, keen walker, avid reader, passable cook, enthusiastic gardener and
occasional world traveller, I am a long-time fan of Aberdeen FC and keen follower of Arsenal FC
CONTACT DETAILS
Tel:- 01333 310013 Mob:- 07914 733131 Email:- graemehaskett@hotmail.com
LinkedIn:- http://linkedin.com/in/graemehaskett Website:- www.grampianmanagement.com
7. RECOMMENDATIONS
INTERIM APPOINTMENT TESTIMONIALS
“Graeme was brought in during a period of significant change within the asset team. This was
because the data, systems and delivery were very poor and needed fixing quickly. He
immediately got to grips with the issues and built a small team to deliver a considerable capital
programme of circa £40m. His no nonsense style was new to the organisation but paid
considerable dividends, and he soon had the respect of his work colleagues. Graeme’s ability
to get to the root cause of any problem, creating pragmatic solutions, is a major strength.
Coupled with his extensive contractor management experience, he managed to excel despite
tremendous internal chaos.”
Andrew Reston, Property Director, Metropolitan Housing Trust.
“Graeme worked as a Service Improvement Consultant at Barking & Dagenham Council
(LBBD), to assist with transformation and business change across our Repairs & Maintenance
Service. Graeme is results driven and has strong commercial acumen from a wealth of
business experience and knowledge. He helped to support LBBD to implement changes to
increase productivity and deliver services more efficiently and effectively. I would highly
recommend Graeme to any organisation going through change and transformation in order to
improve services and deliver them more effectively.
Kain Roach, Head of Repairs& Maintenance, Barking & Dagenham Building Department.
"Graeme operated with speed and efficiency, in an extremely difficult and high pressure
situation. Getting to grips with the businesses’ complex trading issues and acute financial
difficulties, he quickly gained the trust of the demoralised and suspicious existing workforce.
He was then able to give an objective view on the current situation, reporting matters in a
factual and concise manner, and quickly agreeing a plan which he executed with the full
support of the whole team”. Stephen Moon, Managing Director, Venturn Ltd.
“Graeme worked for me as Interim Operational Efficiency Manager. He firstly went round the
business to understand the issues we had on individual projects and, on completion of this fact
finding, developed a detailed strategy to improve processes and resolve the identified
issues. Once approved, he and his team were closely involved in the implementation of these
measures. Graeme is a highly motivated individual with a good understanding of how
operations need to work. He is very experienced in commercial matters and extremely focused
on delivering the tasks assigned to him. He works well with people and has a clear focus on
what needs to be done to achieve results. I have no hesitation in recommending him to you”.
Liam Cave, Global Operations Director, Balfour Beatty Utility Solutions Ltd.
“As our Construction & Engineering specialist, Graeme’s knowledge of industrial manufacturing
processes is very comprehensive. He conducts himself with professionalism and integrity at all
times, is a target hitter, and able to influence business owners in a positive and efficient
manner. He was an asset to our business and I look forward to working with him again”.
Richard King, Senior Consultant, PDS Consultants Ltd.
"Graeme took responsibility for a number of failing contracts in the most difficult of
circumstances. A client focused, results driven individual he was quick to identify root causes
and tackle issues, however intractable. His efforts to address long term staff matters and
performance shortfalls, fairly and with determination, made a real difference and was reflected
in a new spirit of partnership with the clients he supported. Independent, reliable and
hardworking, he was a real asset and I would gladly work with him again”.
Neale Jouques, Regional Director, Connaught Plc.
8. “Graeme's skill as a commercially astute Operations Manager stands him in great stead when
joining a business in whatever capacity. We have worked together three times and each time
he has proven his ability to manage the team, whilst delivering improved results and at the
same time building client confidence”.
Simon Baddeley, Osborne Construction, Connaught Plc & Kier Housing Maintenance.
“Graeme is a strong manager with excellent people management skills. His awareness of
process and employment law is excellent, which allows him to plan and implement change
management through to success. He understands the complexities of individuals and works
with this to achieve his goals”. Niki Cole, HR Director, OCS Engineering Ltd.
“Graeme worked for me on a six month interim contract as a Senior Level Project
Troubleshooter, having been brought in to resolve high profile and long festering technical
issues, and to fill a skills and experience gap within the existing project team. I found Graeme
to be both technically competent and very effective in problem resolution. He is skilled in
managing both contractors and project stakeholders at all levels, is self motivating, and needs
little or no management in order to perform”. David
Clark, Head of Asset Services, CityWest Homes Ltd.
“Graeme and I have worked together twice. He is an excellent change manager who delivers
results and is respected by colleagues for his forthright, straightforward style and approach. He
has a broad range of skills which he applies enthusiastically to his roles”. Celia
Hopkins, Asset Services Director, SBS and Rotherham 2010 Ltd.
“Graeme is an extremely competent and highly proficient change agent, accustomed to
working in the most difficult of circumstances with a wide range of challenging characters.
I found Graeme to be very insightful and tenacious with an excellent all round senior
management capability. He was a pleasure to work with, and I would be pleased to work with
him again in some capacity”. Mark Addison, Financial Director, OCS Engineering Ltd.
“Graeme is a solid no nonsense Engineering professional who takes situations and turns them
around. He is fair but firm and will make the difficult decisions that some others shy away from
but know are necessary. His engineering knowledge and problem solving are his best assets”.
Donald Urquhart, HSE Director, OCS Engineering Ltd.
“Graeme has a genuine passion for ‘making a difference’ for both individuals and
organisations. His skill, knowledge and ability enable the achievement of tangible results
irrespective of adversity. He is a real inspiration to work with. I cannot recommend Graeme
highly enough and in particular to those who want to change their culture and increase
efficiency. I would welcome the chance to work with Graeme again”.
Sharon Bryan, Transformation Consultant, Rotherham 2010 Ltd.
“Graeme was appointed to see through a number of changes within the repairs and
maintenance provider in Rotherham. He worked well to reorganise working practices with a
view to improving productivity and services to customers. He was tenacious in his task; some
people responded well to his challenging approach but others considered his forthright manner
rather brusque. Personally, I found him to be a straightforward, no nonsense manager
determined to achieve his objectives”.
Teresa Butler, Customer Services Director, Rotherham 2010 Ltd.
9. COACHING & MENTORING TESTIMONIALS
“Graeme coached me in my start up business and has continued to do so over the years as it
has grown. In an age of ‘front without substance’ Graeme stands out like a lighthouse. He has
been there, seen it, done it many times and, despite the ups and downs of corporate life, is
always upbeat, shrewd, sharp and savvy”. Michael Molony, MCM Procurement Ltd.
“As my coach and mentor, Graeme is always there for me when I require his opinion on
anything to do with my business. He never makes me feel I am a burden and his fresh and
positive approach is always inspiring. His guidance is invaluable and he has played a crucial
part in getting my business to where it is today”. Shimite Offor, Shimomo Ltd.
"What to do, what not to do, which direction to take, when to do it and how? So much to know
and so many things to consider! Graeme guided me through the maze and advised and
instructed me all the way. His manufacturing knowledge and general business skills made all
the difference to our company and, just as important, he was so easy to talk to". Sharon
White, Whitton Precision Ltd.
"Graeme provides excellent support and attitude along with a great wealth of knowledge.
I really appreciate his input". Candy Bowman, CBPM Ltd.
“Graeme immediately understands what is needed and cuts through the red tape to deliver the
desired results. He does what it says on the tin. I highly recommend Graeme”.
Tony Wills, Wills, Watson & Associates.
"Graeme has great insight and empathy as well as a detailed knowledge and understanding of
the employment regulations. He listens and is very supportive, keeping you focused and on
track. Excellent value for money and a great guy to have at your back". Susan
Scallan, Future Coaching Ltd.
“Graeme has fantastic knowledge of both the manufacturing and retail industries. He helped
me to understand the many business processes and pointed me in the right direction, patiently
answering my many queries. I thoroughly recommend Graeme as a business advisor, coach
and mentor. He helps businesses succeed in this very complicated and difficult world, using his
wealth of personal experience and his many contacts”. Emily Bailey, Leyoss Ltd.
“Graeme helped me develop my product ideas on two occasions and his encouragement and
ongoing support was inspirational. His advice saved me from wasting money on unnecessary
services and he is now steering me through the minefield of getting my products to market. I
can’t recommend him highly enough”. Elizabeth Cullen, The Veg Wedge Co. Ltd.
“I had my head buried in the fine detail of designing and developing an aluminium briefcase for
the luxury market, to be handmade by us here in the UK. Once I had it ready, I suddenly
realised that I had neglected the sales part of the process. What was I to do? Fortunately, with
the help of the government funded Growth Accelerator scheme, Graeme was appointed as my
coach and mentor. He was a godsend from the moment he arrived, supporting me with
costing, pricing, marketing, selling and everything to do with getting to market. Once you
recognise that you need help, and want to talk to someone with the necessary experience and
ability to take you forward, Graeme’s your man”
Mark Harrison, The Aluminium Case Company Ltd.
“Graeme is my sounding board and foil. His knowledge of electronic manufacturing
compliments his entrepreneurial skills, making it easy for him to understand my needs and
provide me with the advice that has made so much difference to my business”.
Graham Somerville, BHI Ltd.
10. “Graeme is second to none in his capabilities as a consultant and leader. His organisational
turn-around success tells the whole story. I have recommended Graeme for work in the past
and wouldn't hesitate to do so again”. David Bovis, Duxinaroe Ltd.
“Graeme’s coaching assistance was invaluable. He helped me source suitable construction
materials, suggested competent contractors, provided business development advice and was a
reliable sounding board for my ideas. He supported me through a difficult phase of product
development and gave me sound advice on my plans to expand abroad”.
John Patrick Reynolds, JPR Courts Ltd.
“In a world where everyone is trying to steal your ideas and where ‘Business Angels’ turn out to
be more like ‘Self Serving Devils’, Graeme Haskett is an ‘Oasis in the Business Desert”.
Stephen Okusaga, 2Handy Ltd.
“Graeme helped me focus on what was important for the success of the business - getting my
marketing and sales plan right, creating a competitive pricing structure that was flexible enough
to suit the differing needs of a varied customer base, freeing up my time to concentrate on
securing new business. His knowledge and experience are invaluable assets”. Nigel
Wilmshurst, Heritage Blast Cleaning.
“Thanks to Graeme’s input as our Horizon 2020 coach, we changed the way we approached
our challenges and, with his help, improved our business strategy. This then allowed our
Business Innovation Project to progress much faster. I wholeheartedly recommend him to you,
whatever your business sector”. Agnes Czako, Sustainable Home Survey.