Quanita Lang is a South African female born in 1992 who is currently single with two dependants. She completed grade 11 at Prosperitus Secondary School and speaks English and Afrikaans. She has worked in various receptionist and administrative roles since 2009, including her current role as a receptionist at De Swardt Vogel Myambo Attorneys since 2012. Her duties have typically included telephony, general administration, client liaison, typing, and basic accounting tasks. She provides contact details for previous employers.
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Consumenten zien anno 2015 niet meer zoveel verschil tussen online en offline. Ze verwachten - nét als in een normale winkel - ook online een uitmuntende koopervaring. Persoonlijke service staat daarom bovenaan het wensenlijstje van de consument. Maar hoe staat het in Nederland eigenlijk met persoonlijke service? Zijn we er een beetje goed in? Waarom biedt minder dan 20% van de Twinkle Top 100 spelers live chat aan? En hoe bouw je eigenlijk een solide business case voor persoonlijke service? Dat en meer, in deze presentatie.
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Consumenten zien anno 2015 niet meer zoveel verschil tussen online en offline. Ze verwachten - nét als in een normale winkel - ook online een uitmuntende koopervaring. Persoonlijke service staat daarom bovenaan het wensenlijstje van de consument. Maar hoe staat het in Nederland eigenlijk met persoonlijke service? Zijn we er een beetje goed in? Waarom biedt minder dan 20% van de Twinkle Top 100 spelers live chat aan? En hoe bouw je eigenlijk een solide business case voor persoonlijke service? Dat en meer, in deze presentatie.
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2. Personal data
First name : Quanita
Surname : Lang
Identity number : 920401 0206 083
Date of birth : 1 April 1992
Gender : Female
Marital status : Single
Dependants : Two
Nationality : South African
Languages : English & Afrikaans
Health : Excellent
Address : 56 Stormvoel Road
East Lynne
0186
Contact Details : 081 321 0637
nitapopz57@gmail.com
3. Academic History
Last School Attended : Prosperitus Secondary School
Highest Grade Passed : Grade 11
Subjects : English
Afrikaans
Biology
Physical Science
Geography
Mathematics
Life Orientation
4. Work Experience
Employer : De Swardt Vogel Myambo
Attorneys
Period : December 2012 - Current
Occupation : Receptionist/Switchboard
Duties : Telephonist, General Admin,
Client Liaising, Typing of
Documents, Accounts & Spread
sheets, Making Copies and
Bundles, Sending and Receiving
faxes, Signing of Attendance
Register, Ordering of
Stationery.
Contact person : Elvey Fernandez
Contact number : 012 346 0050
5. Employer : Society of Advocates
Period : October 2012 – December2012
Occupation : (Temp) Receptionist
Duties : Telephonist, General Admin
Contact person : Sandra Liddle
Contact number : 012 303 7400
Employer : Brooklyn Advocates Chambers
Period : May 2012 – Aug 2012
Occupation : Personal Assistant
Duties : Telephonist, Client Liaison,
Typing dictations, Invoicing,
General Admin
Contact person : Susan Engelbrecht
Contact number : 012 452 8853
6. Employer : Mc Art Academy
Period : October 2010 – March 2012
Occupation : Admin Assistant
Duties : General Admin, Contract
signing, Handling cash,
Complaints, Liaising with clients
Contact person : Lindi Lekgetho
Contact number : 071 301 3449
Employer : Private Accommodation
Period : 12-10-2009 – 16-08-2010
Occupation : Admin Assistant
Duties : Making appointments for
Manager, General Admin,
Contract signing, Handling cash,
Complaints, Liaising with clients
Contact person : Charlene vd Merwe
Contact number : 012 430 3401 / 083 381 2779
7. CURRICULUM VITAE – Quanita Lang
Identity number: 920401 0205 08 3
Address: 56 Stormvoel Road East Lynne Pretoria 0186
Contact no: 081 321 0637
Email: nitapopz57@gmail.com
Dear Sir/Madam
I am a motivated person who likes to take on realistic challenges. I
welcome the opportunity to make a dynamic contribution through
loyalty and commitment to my employer. I am capable of using
initiative and finding smarter and more cost effective ways of doing
things. I also anticipate change in building on opportunities provided
by change. I accept responsibilities and do my job in constant
excellence to create a culture of a healthy relationship with staff
and clients and my employer.
I am fully bilingual in English and Afrikaans and have good written
and verbal skills. I have leadership qualities, with taking initiative
of multi-tasking. I have also successfully made use of my analytical
and network skills.
I am strong on leadership and teamwork. I am also quality
conscious with total commitment to client services and excellent in
information handling. I see myself as flexible and have good
interpersonal relationships. I enjoy learning new trends in the
business market.
Yours Sincerely
Q. Lang