Monica Schurink is a Dutch national with over 10 years of experience in management roles, most recently as a Project Manager for Adidas Group in Germany. She has a background in marketing, communication, and sales support and has managed teams of up to 15 people. Her experience spans multiple industries including sports goods, employment agencies, construction, and door manufacturing.

1. Résumé Monica Schurink April 2012
PERSONAL DATA
Surname Schurink-Praat
First name Monica
Middle name Esther
Birthday 29th July 1967
Nationality Dutch
Address Röttenbach, Nurnberg Area, Germany
QUALIFICATIONS
Professional communicator, advisor and people manager
Internal Communications, back-office sales and organizing skills
Over 10 years experience in management with teams up to 15 people
Project and change management experience for medium-sized projects
Long experience in the construction as well as the sporting goods industry
Over two years experience in the service industry (employment agency)
WORKING EXPERIENCE
Adidas Group
Manager Project Planning Sports Marketing Service Unit 2009 - Present
Project Manager Sourcing Processes & Systems 2006 - 2009
Team Leader Supply Chain Support 2004 - 2006
Customer Service Co-ordinator 2001 - 2004
Timing Uitzendteam B.V.
General Manager 1999 - 2001
Van Vuuren B.V.
Manager Marketing, Communication & Sales Support 1997 - 1999
De Vries Kozijnen
Manager Telemarketing 1992 - 1997
Filtrair B.V
Co-ordinator Marketing & Sales 1992 - 1992
De Marnewier
Re-location Manager 1991 - 1992
Smilde/ Smilfood B.V. 1990 - 1991
Marketing Communication Assistant
Co-ordinator Marketing & Sales
Randstad Uitzendbureau
1 Telephone +49 (0)171 2777472

2. Call Centre co-ordinator 1990 - 1990
ROLES, RESPONSIBILITIES & KEY ACHIEVEMENTS
Adidas Group - Germany - Sports Goods Industry
- Improved the communication between Global Operations and challenging customers like Adidas UK and
Footlocker, in cooperation with Corporate Communications
- Re-engineered the Footlocker labelling process that led to a considerable reduction of re-work in and claims
from the Footlocker warehouse
- Achieved the best change management results of more than 20 CompaS change agents
- Contribute to generate relevant stock- and stakeholders data-information
- Project management of the Global Sourcing Matrix: a newly built Sourcing system, intense communication with a
team of stakeholders around the world
- Defined and implemented Supply Chain structures and communication processes for the Sports Marketing
Service Unit (a completely new department)
- Customized existing Adidas supply chain processes to better service Sports Marketing related events, like the
FIFA World Cup but also marathons
- Order management for European subsidiaries France, Italy, Russia, UK and key account Footlocker Europe
- Created timelines for 9-weeks concept to shelf projects
- Created and manage a new Liaison Office to manage a selection of special suppliers
Timing Uitzendteam - Netherlands - Employment Agency
- Managed to bring this location from red to black figures in one year time, resulting in a 10% profit
- Managed turnover, profit margin, budget, people, targets, financial affairs, advertisements, promotional
activities. Strategic development and advisor to the Board of Directors.
- Extended the strategic customer database
- Established a stable communication network with government offices to guarantee a steady flow of temps
- Developed a solid back-up network with competitors to serve big companies. This led to a turnover increase of
20%
- Improved the company reputation in the region
Van Vuuren Deuren - Door Factory
- Managed the marketing & sales support department as well as the planning team
- External Communications
- Improved Internal Communication between the factory & office
- Managed order priorities versus production constraints
- Negotiated offers, discounts, deliveries
- Sold large-scale construction projects that avoided the company from going under in the heavily competitive
environment
De Vries Kozijnen - Wooden Frame & Door Factory
- Implemented the first telemarketing centre in the construction industry
- Key role in External Communications, strategically as well as operational
- Managed a team of 15 people
- Defined growth strategies, advising the executive committee
- Business project management of the development of a new invoicing system
- The implementation of the call centre led to a turnover increase of about 10%
- The success of the call centre lead to broad implementation of this concept in the industry
Filtrair B.V. - Filter Factory
- Sales Communication and Order Management for international customers from the U.S., France and Germany
- Arranging deliveries & necessary export documents
De Marnewier - Training center
- SWOT analysis
2 Telephone +49 (0)171 2777472

3. - Advisory role with regards to potential destination of the facility
- Internal Communication management
3 Telephone +49 (0)171 2777472

4. EDUCATION
ABU License (employment agency) 1999 - 2000
Business School of Economics 1986 - 1990
Secondary Modern School 1979 - 1986
TRAINING
Managing People and performance objectives 2012
The use of SMART objectives
- The use of Feedback
- Balancing between roles (expert, adviser, manager)
On the job management trainings 1999
- Performance Management
- People Management
- Cost – Benefit analysis
- SWOT analysis
- Presentation skills
- Conducting sales discussions
- Security trainings
- Dutch Labour Law
Total Quality Management 2000
Continuous Improvement – Change Agent Training 2002
- Project Management training to:
o Encourage entrepreneurial spirit in all Adidas Group colleagues
o Maximize their job efficiency
o Encourage working together by applying ‘win-win’ principles
o Improve service orientation to internal and external customers
How to analyse workflow processes 2003
- Process Orientation & Management
- SIPOC
- Process Mapping
Management Development Program Adidas Group, 3 weeks off-site program 2004
- Managing people and objectives
- Communication Management
Managerial Effectiveness – Self & Time Management 2004
- How to set priorities, how to plan effectively?
- Using existing tools
- ‘Monkey’ Management
Conducting employee performance evaluation meetings 2005
- Give Feedback
- Define objectives (SMART principle)
- Active listening
PMI Project Management 2006
- Project Management Process
4 Telephone +49 (0)171 2777472

5. - Project Management Knowledge areas
IN CONTINUATION OF TRAINING
Navigating Change 2006
- Dynamics of change
- Reactions to change
- Managing change
- Communication of Change
Apics Basic Supply Chain Management 2005 - 2006
Working with others in Complex Situations 2007
- Understand the dynamics of interpersonal conflicts in complex situations
- Understand own personality / communication-style
- Conflict management analysis & techniques
Factory Lean Trainings 2007
- Kaizen
- Value Add versus non-value add processes
- Planning & Implementation of Lean in Factories
Creating Professional-looking Presentations 2008
- Design styles
- Visual effects & lay-outs
Six Sigma Green Belt Training 2008
- Project Management
7 Habits Leadership 2010
German Labour Law 2010
MS Project 2010
- Designing project / process calendars
SPECIFIC KNOWLEDGE
Languages Dutch native speaker
English fluent
German fluent
French basic level
HOBBY’S GENERAL INTEREST IN OTHERS
Fitness Professional literature Driving Licence B
Yoga Ice speed skating
Walking Football
Movies and music
Travelling
Interior Design
5 Telephone +49 (0)171 2777472