Mohamed Chakroun is a Tunisian national born in 1984. He holds a National Diploma in computer science and management and has worked in shipping, logistics, and lifeguard roles. His experience includes managing teams and operations as well as maintaining customer relationships. He is proficient in Arabic, French, English, and Italian and skilled in Microsoft Office programs and other software.

1. Curriculum Vitae
Civil Status:
Full Name: MOHAMED CHAKROUN
Date of Birth: 10/05/1984
Place of Birth: Bizerte - Tunisia
Nationality: Tunisian
Marital Status: Married
Medical test: Fit
Passport Number: T047719
Present Address: Impasse El Farah 2046 Ain Zaghouan Tunis
E-mail address: chagrachahd@hotmail.fr
Tel Number: (+216)22699134
Weight: 76 kg
Height: 177 cm

2. Education:
2007 - 2008: Training Centre IAC (International Airlines Crew)
2006– 2007: University of economy and management (National Diploma of computer
sciences and management)
2005 – 2006: University of Economy and management (2nd
year of computer sciences and
management)
2003– 2005: University of Economy and management (1st
year of computer sciences and
management)
2002- 2003: secondary school 7th
form (diploma) baccalaureate degree
Qualifications & Training:
1/ January 2010: Managing and coaching of a team of sellers, Technique of sale.
Certificate delivered by the office of training “TUNISIA TRAINING” livened up by Mr. Jean
Claude FRACHET (senior trainer, Management consultant, Coaching and technique of Sale).
2/ January 2009: Training recovery service in Dubai with Atlantis the palm
3/ 2007 – 2008: Safety and Rescue Certificate/ Language and Commercial Certificate (I.A.C)
4/ 2003– 2007: National Diploma of computer sciences and management.
5/ 2002 – 2003: Baccalaureate (Diploma)
Languages Proficiency:
Arabic: Excellent oral and written communication (native Language)
French: Excellent oral and written communication
English: Excellent oral and written communication
Italian: Average skills oral and written communication

3. ICT Literacy:
- Perfect office automation control (master's degree) of the software
- Operating systems: Windows
- Spreadsheet: Excel
- Word processor: Service Word Microsoft
- Display: PowerPoint
- Manipulation of other software: Pascal, Java, C and C++
Organizational skills:
Live and work with the others, in a multicultural environment, in a frame where the
communication is important and when a team is essential (culture, sports, etc.)
Strong capacity of listening and expression.
Open-mindedness and ease of adaptation.
Arouse the motivation, the initiative and the dialogue.
Work Experience:
January 2012: Operation manager (Shipping & Logistics & Purchase Ops) with TUNISIE
MARITIME
 Managing of a team of logistic operators and shipping agents.
 Managing the daily activities of shipping functions.
 Maintaining the relationships with carrier vendors and consistently resolves customer
issues.
 Leading and directing the work of others (Improve quality, productivity and
efficiency).
 Select the carriers, the forwarders and negotiate the tariff conditions.
 Develop the management policy of flows and production planning.
 Prospecting of new traffics / customers and systematic reflation of the customer
portfolio to reach the goals and objective of performance and satisfaction clientele
fixed by the company.

4.  Looking for new customers, distribute the expenses of stopover between Local
receiver, the charterer and the ship-owner.)
April 2010: Shipping agent with TUNISIE MARITIME:
 Maintain contacts with various persons receiving benefits (customs, insurers, Freight
forwarders, warehousemen)
 Make the administrative formalities (documents for the export, customs declaration
 Charge and collect of freights with customers who are going to load their goods on the
ship)
October 2008 – June 2009: Team leader (lifeguard) in Atlantis the Palm Dubai, and was
part of the grand opening of the hotel.
July 2006 – September 2007: Training in the port office in Tunisia
Interests:
Sports: Jock, Swimming, Football
Hobbies: Listening news, Discover countries, Fishing, Reading