Branislav Miljkovic has experience in telecommunications customer care, managing sport competitions, and small business management. He is interested in IT and network engineering. His career achievements include receiving monthly awards for customer service metrics like sales, renewals, and targets at Telenor Serbia. As manager of the Olympic village for Universiade Belgrade 2009, he oversaw a team of 20 people responsible for furnishing the facilities. Previously, he was general manager for a marketing company where he led campaigns for brands like Milka, Guarana, and L'oreal.

1. Branislav Miljkovic
branko06@yahoo.com
381638691016
www.linkedin.com/in/branislav-miljkovic
Career Profile
Personwhohas experience fromtelecommunications (customer-care area),managementof sport
competitionsandmanagementof small firm. InterestedinIT,especially network engineering,withopen
mindedattitude. Personwithambition,workethicsanddefinedprojectedgoals.
Achievements
Customer-care
-Quarterly and monthly awarded officer
-Great sales results (add-ons, roaming services, new devices)
-Great retention results (with renewal of contract)
-Achieve monthly targets (FCR, ADH, QE, SA)
-Involved in NPS project (Net promoter score)
Management of the sport competitions
-Olympic Village, manager of the parcel (team of 20 persons)
-Furnishing the Olympic village for the event
-Management the facilities before, during and after the Games
General manager
-Campaigns for “Milka”, “Guarana”, “L’oreal”
-Cooperation with one of the main marketing agencies “Buzz advertising”
-Promotion the new way of marketing (car marketing)
Employment history
Feb. 2010 - Nov. 2013 Customer care & sales officer
“Telenor Serbia”
Oct. 2008 - Aug. 2009 Manager of the parcel Olympic village
“Universiade Belgrade 2009”
May 2005 - Oct. 2008 General manager
“Lube rent-a-car & marketing”
Education and qualifications
“CISCO inc.” CCNA certificate
“Root planet” school Belgrade
Bachelor of degree - Management in sport
Faculty “Braca Karic” Belgrade
Business English course
“Equilibrio” school Belgrade