1. CURRICULUM VITAE
PERSONAL DATA
Name : Bakhtiyor Isupov
Nationality : Tajikistan
Date of Birth : 09.03.1994
Sex : Male
Email : bakha.yusupov@mail.ru
Mobile No : +97466097901
Skype : bakhtiyor.yusupov3
Status / Children : Single / Non
Health / Smoker : Excellent / Nonsmoker
Languages : Russian(native), English(fluent),
Persian(fluent)
Current location : Doha, Qatar
WORK EXPIERIENCE
Head waiter 09/2015-present
BananaIslandResort Hotel, Doha,Qatar
 Greetguestsand make themfeel comfortable
 Learn menuitemsandbe able to describe themappropriatelytoguests.
 Providingexcellentcustomerservice.
 Greetingpatronsonce theyare seated.
 Presentingmenustocustomers.
 Explainingmenuitemstocustomers.
 Answeringquestionsfrompatronsaboutfoodandbeverages.
 Sharinginformationwithcustomersaboutthe statusof theirorders.
 Refillingcustomerdrinkordersthroughoutthe meal.
 Findingoutif customersneedadditional items.
 Verifyingthatcustomers are satisfiedwiththeirorders.
Guestrelationsagent 01/2014/-08/2015
GrandRaddusHotel, Tashkent, Uzbekistan
 Greetall guestsat all timesina friendlyandhelpful mannerandattemptstolearnanduse guest's name
at everyopportunity
 Registerandroomsall arrivalsaccordingto establishedprocedures
 Maintainintimate knowledgeof departmental standardsandprocedures
 Cash hotel guest'spersonal andtravelerschecksandassistswithcurrencyexchange
 Keepabreastof all modificationstoaccountingpoliciesandprocedures
 Responsible andattendstoguest'srequestof usingthe service of safetybox atall times
 dealingwithcomplaintsorproblems.
Receptionist 01/2012-01/2014
Ararat Park Hyatt Hotel, Moscow,Russia
 dealingwithbookingsbyphone,e-mail,letter,fax orface-to-face
 completingprocedureswhenguestsarrive andleave
 choosingroomsand handingoutkeys
 preparingbillsandtakingpayments
 takingand passingon messagestoguests
 dealingwithspecial requestsfromguests(like bookingtheatre ticketsorstoringvaluable items)
 answeringquestionsaboutwhatthe hotel offers andthe surroundingarea
 dealingwithcomplaintsorproblems.

2. Receptionist 01/2011-12/2011
AsiaGrandHotel, Dushanbe,Tajikistan
 dealingwithbookingsbyphone,e-mail,letter,fax orface-to-face
 completingprocedureswhenguestsarrive andleave
 choosingroomsand handingoutkeys
 preparingbillsandtakingpayments
 takingand passingonmessagestoguests
 dealingwithspecial requestsfromguests(like bookingtheatre ticketsorstoringvaluable items)
 answeringquestionsaboutwhatthe hotel offers andthe surroundingarea
 dealingwithcomplaintsorproblems.
Education
Education / Institution: Tajik National University.
Major: Hospitality management /Bachelor’s degree/
HOBBIES
 Sport in all its forms, especially basketball.
 Self-development, study, serfing the enternet to improve skills in particular area.
 Enjoy watching movies and spend time with my friends.
 Listen musik.
 Travelling.