The document provides details about Ajoy Mayur D'Silva including his work experience, areas of expertise, education, certifications, and major projects. It summarizes that he has over 10 years of experience in IT service and support roles, most recently as Team Leader at Lamprell Energy plc in Dubai where he supports corporate offices and maintains servers, backups, antivirus, user support, and other systems. It also lists his Bachelor's degree and professional certifications in areas like ITIL, Microsoft, Cisco, Red Hat, and System Center Configuration Manager.