1. Mahmoud Salah Mahmoud
6 Brakat st,from Tomanbay el Zaytoon,Cairo, Egypt.
Tel :(+202 ) 22409617
Mobile: (+2) 01146597779
E-mail:abosala7_2day@yahoo.com
Career objective:
Hard-working employee with proven leadership and organizational skills, and minute attention to
detail. Seeking to apply my 2+ year experience in a company that offers a genuine opportunity for growth. I
am a dedicated team player who can be relied upon to help an institution achieve its desired goals.
Personal Details:
• Name: Mahmoud Salah Mahmoud.
• Gender: Male.
• Address: [El zatoon], [Cairo], [Egypt].
• Nationality: Egyptian.
• Email: abosala7_2day@yahoo.com
• Phone:( +202 ) 22409617
• Mobile: (+2) 01146597779
• Birthdate: 7-07-1988.
Professional Experience
• Assistant Sales Manager , Metra Computer (CISCO Division)
[January 2016 – Present]
Job Description: Responsible for supporting sales and marketing managers by tracking, investigating,
and reporting sales information; resolving problems through extensive usage of various CISCO tools.
Duties:
 Maintains promotional database by inputting invoice and bill-back data
 Updates managers by consolidating, analyzing, and forwarding daily action summaries.
 Resolves order and inventory problems by investigating data and history; identifying alternate means
for filling orders; notifying managers and customers
 Resolves promotional allowance, rebate, and pricing discrepancies by researching promotion details
and regular and special prices; forwarding resolution to managers.
 Provides product, promotion, and pricing information by clarifying customer request; selecting
appropriate information; forwarding information; answering questions
 Maintains customer database by inputting customer profile and updates; preparing and distributing
monthly reports.
 Tracks sales expenses by tracking, consolidating, analyzing, and summarizing expenses; forwarding
for reimbursement
 Accomplishes department and organization mission by completing related results as needed.

2. • Senior Sales Coordinator , Metra Computer (CISCO Division)
[Feb 2013- January 2016]
Job Description: Responsible for supporting the company Sales Team and ensuring that they have the
tools, support and resources needed to set them apart from the competition. All transactions are performed
using the SAP system.
Duties:
 Processes up to 40+ transactions with payments, invoices and statements every day to facilitate
smooth service flow to the customers.
 Organizing Team’s Logistics.
 Tracking sales orders to ensure that they are scheduled and sent out on time.
 Ordering and ensuring the delivery of goods to customers.
 Handling back to back orders, RMA, stock Rotation and Returns transactions and transfer of items.
 Follows up with the warehousing team related to CISCO.
 Handles NTRA licenses.
• Call Center Agent [TE DATA] , XCEED
[Oct (2011)-Feb (2013)]
Education
Degrees:
• 2005-2009: [Bachelor's Degree] faculty of information systems ,
Ain-shams academy.
• 2003-2005: [High school diploma].
Certificates & Courses:
• Summer 2009: Training in the Technology Group Company.
• ICDL (MS Word, Excel, Power Point…).
• Photo Shop.
Technical Skills
• Excellent knowledge of various CISCO tools.
• Excellent knowledge of the SAP system
• Excellent knowledge of All Microsoft Operating Systems : MS Windows
(9X, Me, NT, XP, Vista, and Windows 7).
• Good knowledge of Microsoft Office including (Word, Excel, PowerPoint and, Access).
• Excellent Internet skills.
• Network Fundamentals.

3. Personal Attributes
• Very eager and rapid learner.
• Hard worker.
• Responsible & Ambitious.
• Work under pressure.
• Effective & Creative.
• Flexible.
Languages
• Arabic: mother tongue.
• English: Good [Spoken & Written].
References available when required