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Diana
Richardson
Experienced Server bringing
enthusiasm, dedication and an
exceptional work ethic. Trained in
customer service with knowledge
of Italy cuisine. High energy and
outgoing with a dedication to
positive guest relations. High
volume dining customer service,
and cash handling background.
Highlights
 Works well under pressure
 Exceptional interpersonal skills
 Trained in liquor, wine, and food service
 Master of sales techniques
 Highly responsible and reliable
 Food Ingredients expert
Experience
Head Waiter - 09/2017 to 05/2019
Momo Restaurant, New York
 Coach new waiters and floor staff on guest
service expectations, safety procedures, proper
food handling, and restaurant protocols.
 Monitor dining room to guarantee optimal guest
experiences.
 Work with individual servers to improve
performance.
 Answer customer inquiries and resolve issues
immediately.
Waitress - 09/2015 to 05/2017
Si Italian Restaurant, New York
 Answered questions about menu (elections and
made recommendations when requested).
 Accurately recorded orders and partnered with
team members to serve food and beverages.
 Effectively communicated with kitchen staff
regarding customer allergies, dietary needs, and
other special requests.
 Consistently adhered to quality expectations and
standards.
Education
Bachelor of Science: Cook - 2014
Cookery School (High School), Dublin
Contact
+1 (970) 333-3833
diana.richardson@mail.com
www.linkedin.com/diana.richardson
Hobbies
 cooking
 Italian culture

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Customer-Service-Representative (1).docx

  • 1. Diana Richardson Experienced Server bringing enthusiasm, dedication and an exceptional work ethic. Trained in customer service with knowledge of Italy cuisine. High energy and outgoing with a dedication to positive guest relations. High volume dining customer service, and cash handling background. Highlights  Works well under pressure  Exceptional interpersonal skills  Trained in liquor, wine, and food service  Master of sales techniques  Highly responsible and reliable  Food Ingredients expert Experience Head Waiter - 09/2017 to 05/2019 Momo Restaurant, New York  Coach new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols.  Monitor dining room to guarantee optimal guest experiences.  Work with individual servers to improve performance.  Answer customer inquiries and resolve issues immediately. Waitress - 09/2015 to 05/2017 Si Italian Restaurant, New York  Answered questions about menu (elections and made recommendations when requested).  Accurately recorded orders and partnered with team members to serve food and beverages.  Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.  Consistently adhered to quality expectations and standards. Education Bachelor of Science: Cook - 2014 Cookery School (High School), Dublin Contact +1 (970) 333-3833 diana.richardson@mail.com www.linkedin.com/diana.richardson Hobbies  cooking  Italian culture