CAD Outsourcing provide Interior Architectural Design Services. At CAD Outsourcing our interior designers with supported staff and under supervision of experienced professionals are able to handle the whole project from conception to completion. CAD Outsourcing provides premium Interior Projects with competence of Interior Architectural Projects Development, Architectural Interior Projects Report.
Why start up? wordycat @ the startup panel at TLC2016Marie Groß
The wordycat team was invited to participate in the language startup panel debate at the Translation and Localization Conference in Warsaw on March 11, 2016. And we were very happy to come to Warsaw and join the discussion about „Why start up in the language industry?“.
How do you effectively deliver a design, what tools do you use and what kind of output can you expect? In this presentation we look at 2 crucial phases of delivering a design. First you design together with the client, then you develop together with the client.
RNR Associates is a leading Product Engineering Company Provides Product Design and Development, Prototyping, Industrial Design, Manufacturing Services.
The 3D studio Ginko Visuals provide 3D services for architectures, developers, marketing studios, manufacturers, real estate companies, designer. Our team includes experts with considerable experience in 3D visualization of interiors / exteriors, 3D visualization and 3D animation, 3D orbital model, VR etc.
✔14 partner countries
✔900 implemented projects
✔11 years of experience
✔12 types of 3D services
CAD Outsourcing provide Interior Architectural Design Services. At CAD Outsourcing our interior designers with supported staff and under supervision of experienced professionals are able to handle the whole project from conception to completion. CAD Outsourcing provides premium Interior Projects with competence of Interior Architectural Projects Development, Architectural Interior Projects Report.
Why start up? wordycat @ the startup panel at TLC2016Marie Groß
The wordycat team was invited to participate in the language startup panel debate at the Translation and Localization Conference in Warsaw on March 11, 2016. And we were very happy to come to Warsaw and join the discussion about „Why start up in the language industry?“.
How do you effectively deliver a design, what tools do you use and what kind of output can you expect? In this presentation we look at 2 crucial phases of delivering a design. First you design together with the client, then you develop together with the client.
RNR Associates is a leading Product Engineering Company Provides Product Design and Development, Prototyping, Industrial Design, Manufacturing Services.
The 3D studio Ginko Visuals provide 3D services for architectures, developers, marketing studios, manufacturers, real estate companies, designer. Our team includes experts with considerable experience in 3D visualization of interiors / exteriors, 3D visualization and 3D animation, 3D orbital model, VR etc.
✔14 partner countries
✔900 implemented projects
✔11 years of experience
✔12 types of 3D services
GDC 2014 - Jeremy Ehrhardt, KIXEYE - Building Customer Support and LoyaltySteelPangolin
KIXEYE relies on its players coming back day after day, week after week and, remarkably in the social space, year after year. To maintain this kind of loyalty among our player base, CS agents needed the power to understand an individual player's gameplay experience, see their interactions with other players, and fix anything that gets in the way of players having fun. Jeremy will present postmortems from a customer support software perspective for three of KIXEYE's games: Battle Pirates, War Commander and VEGA Conflict. Our customer support software is called Monocle, and you'll learn about the architecture, our agile approach to rapid development, reliability lessons we've learned in production, and how you can build your own Monocle using free, open source components.
Attendees will learn how and why KIXEYE built its customer support system as a web app, the challenges and rewards of building a uniform support API across multiple games, and how designing games with support scenarios in mind yields benefits across the whole product.
This session is intended for tech leads, producers, product people and customer support/advocacy managers who are designing and supporting online games. Improve monetization and retention by keeping your players happy. Some knowledge of web application architecture and social gaming will be helpful.
5 ways to deliver speedy and agile customer supportHappyFox
LEARN ABOUT:
Importance of having a speedy and agile customer support process
How to automate your help desk workflow
Track, measure and optimize your automation process.
KEY TAKEAWAYS:
Understand and appreciate the importance of customer service automation.
Steps to maximize help desk performance
Actionable insights on the importance of help desk automation on customer loyalty.
Watch the complete webinar recording here - https://www.happyfox.com/customer-service-webinars/five-ways-to-deliver-speedy-and-agile-customer-support/
How To Resolve Your Support Tickets FasterHappyFox
A HappyFox Webinar On How To Resolve Your Support Tickets Faster
Learn About:
Appreciating the importance of measuring Mean Resolution Time.
Tracking and managing Mean Resolution Time.
Methods to improve Mean Resolution Time of your support process.
How HappyFox Help Desk helps you to improve your Mean Resolution Time.
Making Customer Success and Customer Support Work Hand-in-handTotango
Ready to raise the bar for a new standard of customer engagement? Watch to learn how using Zendesk and Totango will revolutionize your customers’ experience. The powerful integration of Customer Success and Customer Support will help your organization:
- Deliver insightful, contextual support by knowing how a customer is using your product and their last few actions prior to submitting a support ticket
- Proactively engage customers, drive customer value, and improve product adoption to reduce support tickets over time
- Understand which customers are at risk and need your attention to get back on track
- Deliver tailored customer experiences based on user-type (power users, beginners, etc.)
- Identify and cultivate customer advocates and evangelists
Watch the on-demand recording of the live event: http://www.totango.com/resources/making-customer-success-customer-support-work-hand-in-hand/
How to write awesome emails that customers loveFreshdesk Inc.
It's hard to show customers that you care about them through emails. Follow these tips to write awesome emails.
For more tips on how to write an exceptional support email, have a look at this post on our blog - https://blog.freshdesk.com/write-exceptional-support-emails/
The Hive Think Tank: The Future Of Customer Support - AI Driven AutomationThe Hive
The Hive Think Tank Panel Discussion moderated by Kate Leggett (Forrester) with panelists: Allan Leinwand (ServiceNow), Nitin Narkhede (Wipro), Jason Smale (Zendesk), Dan Turchin (Neva). The future of customer support is AI-driven virtual agents. Soon, we’ll interact conversationally with bots that know who we are, how we’re impacted, and what we need. Soon, the capabilities of virtual agents will far exceed those of today’s best human agents. We’ll receive support that is more reliable than friends, more accurate than social media, and less frustrating than waiting on hold.
Mediacurrent Webinar: Estimating web projectsMediacurrent
Everyone knows that process is important, but we have all gotten lost in the rush of daily tasks. Join Project Management expert Rob McBryde and Vice President of Client Services James Rutherford, both from Mediacurrent, as they tell us how building and following a process for estimating web projects has driven success for their clients.
You'll Learn:
* Mediacurrent's approach to building project budgets
* Why having a Project Manager involved is critical to business success
* Things you should know about your website before you approach an agency
* Why Drupal projects fail without proper planning
Peter Jayson Zuniga Portfolio JUN 2016Popoy Zuniga
Peter Jayson Zuniga portfolio from over 8 years of experience using AI, Id and Ps with top companies like DPC Yellow pages, Enchanted Kingdom and Makati Medical Center etc. with photography applied in advertising and pre/post printing knowledge.
Cultural Self-Inventory for Distributed Agile TeamsSococo
On an Agile team, the main goal is to create collaborative solutions. For distributed Agile teams, this can be a bit more challenging to achieve without the proper structure in place. But what is the proper structure, and how can we achieve it? Can we select structures that prioritize individuals and their interactions over tools and processes? Can distributed configurations be set up to address a team’s social needs in line with Agile cultural values?
Join us for our next #SococoLife webinar, Cultural Self Inventory for Distributed Agile teams, where we provide a detailed self-inventory that any distributed team or team member can use as a reminder to take a step back from tooling and inspect/adapt the communications structures that support your Agile culture.
This presentation is part of the Virtual Life Webinar Series, focusing on building a community of distributed workers and addressing common topics we all face.
The panelists in this webinar are Elinor Slomba with Arts Interstices and Mary Brodie with Gearmark. It is moderated by Mandy Ross, Director of Social and Content Marketing at Sococo.
How Product Managers & Developers Deliver Value at AvvoDanielle Martin
I gave a talk at Code Fellows' Partner Power Hour series about how product managers and developers work together at Avvo -- including lessons we've learned and tips for dev students starting their careers.
In the masterclass customer-journey mapping and innovation, service design plays a major role. Service designer Caroline Beck takes you through a quick course in customer journey thinking, which puts the customer at the center in a practical and applicable way.
Delivering beautiful software & web products efficiently 2022_Sep.pdfLaSoft
LaSoft is Web & Mobile Development Agency.
We have been a trusted technology partner for businesses, consulting companies, and startups since 2014. We work with partners worldwide from the USA, Canada, Netherlands, Israel, Germany, Switzerland, and the UK to Saudi Arabia and Nigeria.
Our main expertise lies in data analytics & visualization, business optimization and digitalization, real estate, marketplaces, HR management, and education tech projects.
Our teams successfully delivered more than 85 big web projects and continue to support them; all our projects solve global business tasks. Top Silicon Valley Companies use the product we build.
LaSoft is excellent in web, and mobile development, product design, cloud deployment, business analysis, project specification, project management, and technical partner support.
For more information about us, visit www.lasoft.org
When building a product roadmap, a number of strategic business and design concepts need to be considered in order to maintain a product that responds to both the user and business' objectives. This presentation outlines some of the key concepts and an example of a product planning process
GDC 2014 - Jeremy Ehrhardt, KIXEYE - Building Customer Support and LoyaltySteelPangolin
KIXEYE relies on its players coming back day after day, week after week and, remarkably in the social space, year after year. To maintain this kind of loyalty among our player base, CS agents needed the power to understand an individual player's gameplay experience, see their interactions with other players, and fix anything that gets in the way of players having fun. Jeremy will present postmortems from a customer support software perspective for three of KIXEYE's games: Battle Pirates, War Commander and VEGA Conflict. Our customer support software is called Monocle, and you'll learn about the architecture, our agile approach to rapid development, reliability lessons we've learned in production, and how you can build your own Monocle using free, open source components.
Attendees will learn how and why KIXEYE built its customer support system as a web app, the challenges and rewards of building a uniform support API across multiple games, and how designing games with support scenarios in mind yields benefits across the whole product.
This session is intended for tech leads, producers, product people and customer support/advocacy managers who are designing and supporting online games. Improve monetization and retention by keeping your players happy. Some knowledge of web application architecture and social gaming will be helpful.
5 ways to deliver speedy and agile customer supportHappyFox
LEARN ABOUT:
Importance of having a speedy and agile customer support process
How to automate your help desk workflow
Track, measure and optimize your automation process.
KEY TAKEAWAYS:
Understand and appreciate the importance of customer service automation.
Steps to maximize help desk performance
Actionable insights on the importance of help desk automation on customer loyalty.
Watch the complete webinar recording here - https://www.happyfox.com/customer-service-webinars/five-ways-to-deliver-speedy-and-agile-customer-support/
How To Resolve Your Support Tickets FasterHappyFox
A HappyFox Webinar On How To Resolve Your Support Tickets Faster
Learn About:
Appreciating the importance of measuring Mean Resolution Time.
Tracking and managing Mean Resolution Time.
Methods to improve Mean Resolution Time of your support process.
How HappyFox Help Desk helps you to improve your Mean Resolution Time.
Making Customer Success and Customer Support Work Hand-in-handTotango
Ready to raise the bar for a new standard of customer engagement? Watch to learn how using Zendesk and Totango will revolutionize your customers’ experience. The powerful integration of Customer Success and Customer Support will help your organization:
- Deliver insightful, contextual support by knowing how a customer is using your product and their last few actions prior to submitting a support ticket
- Proactively engage customers, drive customer value, and improve product adoption to reduce support tickets over time
- Understand which customers are at risk and need your attention to get back on track
- Deliver tailored customer experiences based on user-type (power users, beginners, etc.)
- Identify and cultivate customer advocates and evangelists
Watch the on-demand recording of the live event: http://www.totango.com/resources/making-customer-success-customer-support-work-hand-in-hand/
How to write awesome emails that customers loveFreshdesk Inc.
It's hard to show customers that you care about them through emails. Follow these tips to write awesome emails.
For more tips on how to write an exceptional support email, have a look at this post on our blog - https://blog.freshdesk.com/write-exceptional-support-emails/
The Hive Think Tank: The Future Of Customer Support - AI Driven AutomationThe Hive
The Hive Think Tank Panel Discussion moderated by Kate Leggett (Forrester) with panelists: Allan Leinwand (ServiceNow), Nitin Narkhede (Wipro), Jason Smale (Zendesk), Dan Turchin (Neva). The future of customer support is AI-driven virtual agents. Soon, we’ll interact conversationally with bots that know who we are, how we’re impacted, and what we need. Soon, the capabilities of virtual agents will far exceed those of today’s best human agents. We’ll receive support that is more reliable than friends, more accurate than social media, and less frustrating than waiting on hold.
Mediacurrent Webinar: Estimating web projectsMediacurrent
Everyone knows that process is important, but we have all gotten lost in the rush of daily tasks. Join Project Management expert Rob McBryde and Vice President of Client Services James Rutherford, both from Mediacurrent, as they tell us how building and following a process for estimating web projects has driven success for their clients.
You'll Learn:
* Mediacurrent's approach to building project budgets
* Why having a Project Manager involved is critical to business success
* Things you should know about your website before you approach an agency
* Why Drupal projects fail without proper planning
Peter Jayson Zuniga Portfolio JUN 2016Popoy Zuniga
Peter Jayson Zuniga portfolio from over 8 years of experience using AI, Id and Ps with top companies like DPC Yellow pages, Enchanted Kingdom and Makati Medical Center etc. with photography applied in advertising and pre/post printing knowledge.
Cultural Self-Inventory for Distributed Agile TeamsSococo
On an Agile team, the main goal is to create collaborative solutions. For distributed Agile teams, this can be a bit more challenging to achieve without the proper structure in place. But what is the proper structure, and how can we achieve it? Can we select structures that prioritize individuals and their interactions over tools and processes? Can distributed configurations be set up to address a team’s social needs in line with Agile cultural values?
Join us for our next #SococoLife webinar, Cultural Self Inventory for Distributed Agile teams, where we provide a detailed self-inventory that any distributed team or team member can use as a reminder to take a step back from tooling and inspect/adapt the communications structures that support your Agile culture.
This presentation is part of the Virtual Life Webinar Series, focusing on building a community of distributed workers and addressing common topics we all face.
The panelists in this webinar are Elinor Slomba with Arts Interstices and Mary Brodie with Gearmark. It is moderated by Mandy Ross, Director of Social and Content Marketing at Sococo.
How Product Managers & Developers Deliver Value at AvvoDanielle Martin
I gave a talk at Code Fellows' Partner Power Hour series about how product managers and developers work together at Avvo -- including lessons we've learned and tips for dev students starting their careers.
In the masterclass customer-journey mapping and innovation, service design plays a major role. Service designer Caroline Beck takes you through a quick course in customer journey thinking, which puts the customer at the center in a practical and applicable way.
Delivering beautiful software & web products efficiently 2022_Sep.pdfLaSoft
LaSoft is Web & Mobile Development Agency.
We have been a trusted technology partner for businesses, consulting companies, and startups since 2014. We work with partners worldwide from the USA, Canada, Netherlands, Israel, Germany, Switzerland, and the UK to Saudi Arabia and Nigeria.
Our main expertise lies in data analytics & visualization, business optimization and digitalization, real estate, marketplaces, HR management, and education tech projects.
Our teams successfully delivered more than 85 big web projects and continue to support them; all our projects solve global business tasks. Top Silicon Valley Companies use the product we build.
LaSoft is excellent in web, and mobile development, product design, cloud deployment, business analysis, project specification, project management, and technical partner support.
For more information about us, visit www.lasoft.org
When building a product roadmap, a number of strategic business and design concepts need to be considered in order to maintain a product that responds to both the user and business' objectives. This presentation outlines some of the key concepts and an example of a product planning process
Watch recordings of engaging talks, like my recent guest lecture at Vellore Institute of Technology, where I covered Interaction Design models, Interfaces, and the impact of AI on UX research and UI designing. Join me as we explore the fascinating world of design and technology, and discover how they intersect to create innovative and user-centric solutions.
Lecture recording YouTube link - https://www.youtube.com/watch?v=WdMV7Z-oAtk
I covered following topics-
* Interaction Design
Design Models - Cooper's Goal-Directed Design & Double Diamond model
Types of Interfaces - GUI, Voice, Gesture-Based Interfaces & Zero UI interfaces
How Ai is helping a UI/UX designer?
UX/UI & Ai -
Chat GPT - For user research, copywriting, user flow & persona creation
Mid Journey & Firefly for image creations
Musho.ai for quick landing page
Other tools - Font Joy & Font Pair, color.adobe.com, uizard.io
Video Ai - Text to video, Image to video & Video to video
"Ai will not replace you, but the person using AI will…"
The Art of Product Management by 23andMe Senior Product ManagerProduct School
Product management is a fascinating and broad area that encompasses vision, strategy, design and execution. This presentation provided an overview of various aspects of product management from understanding the market, the competition, the user, defining the MVP, designing and building the product leading up to successful launch.
Venkatesh Balan, Senior Product Manager at 23andMe, talked about how after the launch, the role of the Product Manager continues in evolving the product, monetizing, growing the users and revenue. Not to mention, the Product Manager also works with various cross-functional teams while using influence, inspiration and soft skills.
Ivan Georgiev, Co-Founder and Co-CEO of Pontica Solutions, was the first guest speaker in the Outsourcing and Offshoring Course at the Faculty of Economics and Business Administration (Sofia University).
Goodpatch Berlin, Boris Milkowski - Guest Talk @EINSICHTEN, HTW BERLIN
Das Thema Prototyping ist aus der Welt des digitalen Designs kaum noch wegzudenken. Häufig wird dabei vergessen, dass es nicht nur um den Prozess selber geht, sondern darum, diesen als Werkzeug zu verstehen, um schneller bessere Ergebnisse zu erzielen. Boris Milkowski und Jan Bisson berichten in ihrem Vortrag darüber, wie sie versuchen iterative Prozesse in alle Bereiche des Agenturalltags zu integrieren: angefangen beim UX/UI-Design, über die Kommunikation im Team bis hin zur Arbeit mit den Auftraggebern. Außerdem geben sie einen Einblick in das Prototyping Tool Prott, das sie für ihre eigenen Agenturbedürfnisse entwickelt haben.
Working together: Agile teams, developers, and product managersDanielle Martin
I spoke to students at Ada Developer Academy in Seattle, WA about how product managers and software engineers work together. In the presentation I cover: what's an agile team and how do they work; case studies of real work by my agile product development team; advice about behaviors that create successful product manager and developer working relationships; and other career/life advice for students starting their careers as software engineers.
Similar to Customer Support at Redbubble - Part 2 (20)
The traditional view of the tester’s role is to write test cases based on requirements, and repeatedly test programmers’ code against those test cases. To be the gatekeepers of quality. To find and raise defects. To be the last line of defense against buggy software making it out to users.
Then “Agile” came along – collaborative, incremental development methods promising the rapid delivery of high quality, valuable software to customers. Agile’s rise to prominence has resulted in a need for testers (and other software development specialist roles) to radically adapt their ways of working.
This talk will present some core tenets of this adaptation. It will introduce both new and experienced “agile testers” to techniques for not only being a highly effective agile team member, but a key contributor in helping their team and organisation deliver better quality software.
We will cover topics such as:
“You can’t test quality into a product” (testing vs checks, quality assurance as a process and a mindset not a role)
“Shifting left” (avoiding mini-waterfalls and being part of a collaborative, continuous testing process)
Quality conversations using “3 amigos” / story kick-offs
Establishing shared standards of product quality (“Definition of Done”)
How to avoid quality problems caused by rapid incremental development
Key takeaways
- What problems do SAFe and other scaling frameworks look to solve?
- Why you don't need any one particular named framework
- How you can start becoming more agile, and improving software delivery effectiveness "at scale", without a specific named framework
When using Agile approaches, there is a desire to get our product ideas into the customer's hands as soon as possible. With this comes the risk that we rush in and build something which will not deliver genuine value to the business, or at least enough value to justify the investment. In this workshop you will take a real world idea from concept to cash. First, you and your team will use the simple and effective power of Lean Canvas to build a solid business case, and convince your executive (me) that your idea is a good use of company funds. Then your team will build a Story Map to quickly understand the capabilities you need to deliver first so your company can get beat its powerful competitors to market.
Workshop Outcomes
✫ How to use Lean Canvas to quickly build a convincing business case to solve a valuable customer problem
✫ How to use Story Mapping to quickly and collaboratively prioritise key capabilities to deliver value to customers and the business in a short amount of time
✫ The power of collaboration and co-creation
✫ How much can be achieved in a very short time
Many companies want to derive the benefits of an agile approach to software product development but struggle to do so, not least due to legacy processes and infrastructure which seem "too hard" to change.
Locomote is a small company on a growth path, and as such we have an opportunity to be principle-driven in how we grow success, avoiding mistakes other companies make as they look to "scale". What do we even mean when we talk about "growing" or "scaling"? What are we trying to achieve?
This presentation will invite discussion on some key questions we asked ourselves at Locomote in how we should grow our engineering team, such that we do not create overhead that slows us down and kills our startup culture.
Establishing principles for how you want to grow makes decision-making about process, practices and team structures far more straightforward, and aligned with a shared vision of what awesome looks like in your context. Hopefully the audience will come away with some food for thought and concrete ideas to try in their own workplace.
This talk will address the flawed way in which we marry the Agile and traditional ways of doing things when trying to deliver in a timely fashion, particularly to deadlines. It will suggest an alternative approach which puts a greater emphasis on Agile and Lean principles. Ironically, by using genuine time constraints as a factor in the prioritisation of work rather than as a focus for its execution, the odds of meeting those "deadlines" are actually improved. This talk will show you how to do that. And then truly glean the benefits of Agile.
Executives of software product and service companies always want stuff delivered faster, cheaper and better. Agile principles and methods are believed to be a way to achieve this. Unfortunately, the typical approach taken by software organisations is to use Agile as a local optimisation for development teams, creating a paradox where things actually take way longer than they need to, and are of a quality way lower than they should be. The "deadlines" emerging from the customer-facing parts of the business are consistently not met, causing conflict and confusion in why things never get done "on time", and why the quality of the software isn't better.
In short, the continued paradigm of deadline-driven development is killing the benefits that Agile Software Development can bring.
Given a desire to improve our software development endeavours, we tend to apply models and frameworks like Scrum, Kanban, LeSS, SAFe, even a custom implementation of Agile itself, without really understanding what our current model is, or what we value.
This approach leads us to do things and reject things in an ad-hoc way; not knowing whether the change will actually result in improvements in the areas where we need it most.
At an organisational level, we often don’t even want or value “agility”. We default to notions of “making the organisation agile” or “scaling agile” without confirming if that is what is actually desired.
This talk will take the audience (minus an agenda) through three simple steps to improvement, by:
1) Understanding goals;
2) Understanding desired cultural values on key dichotomy scales; and
3) Synchronising in iterations.
At a small company/single product level, following these steps might result in a group of people synchronising to product goals as a Scrum team. At a larger company/multiple product level (aka “at scale”), it might result in teams across departments being synchronised to organisational goals via organisational sprints/iterations.
The audience will come away with practical steps to effecting team, multi-team or full organisational change, in the area of product development. Underpinning these steps will be the key message that Agile, Scrum, Kanban and Lean Principles can aid the improvement journey: but none of these things should be a goal in itself.
Given a desire to improve our software development endeavours, we tend to apply models and frameworks like Scrum, Kanban, LeSS, SAFe, even a custom implementation of Agile itself, without really understanding what our current model is, or what we value.
This approach leads us to do things and reject things in an ad-hoc way; not knowing whether the change will actually result in improvements in the areas where we need it most.
At an organisational level, we often don’t even want or value “agility”. We default to notions of “making the organisation agile” or “scaling agile” without confirming if that is what is actually desired.
This talk will take the audience (minus an agenda) through three simple steps to improvement, by:
1) Understanding goals;
2) Understanding desired cultural values on key dichotomy scales; and
3) Synchronising in iterations.
At a small company/single product level, following these steps might result in a group of people synchronising to product goals as a Scrum team. At a larger company/multiple product level (aka “at scale”), it might result in teams across departments being synchronised to organisational goals via organisational sprints/iterations.
The audience will come away with practical steps to effecting team, multi-team or full organisational change, in the area of product development. Underpinning these steps will be the key message that Agile, Scrum, Kanban and Lean Principles can aid the improvement journey: but none of these things should be a goal in itself.
This is a concept I devised a couple of years ago, and it seems there is a new #NoEstimates audience that would like to know more about it.
A Slicing Heuristic is essentially:
An explicit policy that describes how to "slice" work Just-In-Time to help us create consistency, a shared language for work and better predictability.
The Slicing Heuristic seeks to replace deterministic estimation rituals by incorporating empirical measurement of actual cycle times for the various types of work in your software delivery lifecycle.
It is based on the hypothesis that empiricism leads to smaller cycle time duration and variation (which in business value terms means quicker time to market and better predictability) because it requires work to be sliced into clear, simple, unambiguous goals. Crucially, the heuristic also describes success criteria to ensure it is achieving the level of predictability we require.
Its application is most effective when used for all levels of work, but can certainly be used for individual work types. For example, a User Story heuristic can be an extremely effective way of creating smaller, simpler work increments, allowing teams to provide empirical forecasts without the need for estimating how long individual stories will take. However, if you are able to incorporate this concept from the portfolio level down, the idea is that you define each work type (e.g. Program, Project, Feature, User Story, etc.) along with a Slicing Heuristic, which forms part of that work type’s Definition of Ready.
Best Crypto Marketing Ideas to Lead Your Project to SuccessIntelisync
In this comprehensive slideshow presentation, we delve into the intricacies of crypto marketing, offering invaluable insights and strategies to propel your project to success in the dynamic cryptocurrency landscape. From understanding market trends to building a robust brand identity, engaging with influencers, and analyzing performance metrics, we cover all aspects essential for effective marketing in the crypto space.
Also Intelisync, our cutting-edge service designed to streamline and optimize your marketing efforts, leveraging data-driven insights and innovative strategies to drive growth and visibility for your project.
With a data-driven approach, transparent communication, and a commitment to excellence, InteliSync is your trusted partner for driving meaningful impact in the fast-paced world of Web3. Contact us today to learn more and embark on a journey to crypto marketing mastery!
Ready to elevate your Web3 project to new heights? Contact InteliSync now and unleash the full potential of your crypto venture!
What You're Going to Learn
- How These 4 Leaks Force You To Work Longer And Harder in order to grow your income… improve just one of these and the impact could be life changing.
- How to SHUT DOWN the revolving door of Income Stagnation… you know, where new sales come into your magazine while at the same time existing sponsors exit.
- How to transform your magazine business by fixing the 4 “DON’Ts”...
#1 LEADS Don’t Book
#2 PROSPECTS Don’t Show
#3 PROSPECTS Don’t Buy
#4 CLIENTS Don’t Stay
- How to identify which leak to fix first so you get the biggest bang for your income.
- Get actionable strategies you can use right away to improve your bookings, sales and retention.
Salma Karina Hayat is Conscious Digital Transformation Leader at Kudos | Empowering SMEs via CRM & Digital Automation | Award-Winning Entrepreneur & Philanthropist | Education & Homelessness Advocate
Textile Chemical Brochure - Tradeasia (1).pdfjeffmilton96
Explore Tradeasia’s brochure for eco-friendly textile chemicals. Enhance your textile production with high-quality, sustainable solutions for superior fabric quality.
How to Build a Diversified Investment Portfolio.pdfTrims Creators
Building a diversified investment portfolio is a fundamental strategy to manage risk and optimize returns. For both novice and experienced investors, diversification offers a pathway to a more stable and resilient financial future. Here’s an in-depth guide on how to create and maintain a well-diversified investment portfolio.
When listening about building new Ventures, Marketplaces ideas are something very frequent. On this session we will discuss reasons why you should stay away from it :P , by sharing real stories and misconceptions around them. If you still insist to go for it however, you will at least get an idea of the important and critical strategies to optimize for success like Product, Business Development & Marketing, Operations :)
Reflect Festival Limassol May 2024.
Michael Economou is an Entrepreneur, with Business & Technology foundations and a passion for Innovation. He is working with his team to launch a new venture – Exyde, an AI powered booking platform for Activities & Experiences, aspiring to revolutionize the way we travel and experience the world. Michael has extensive entrepreneurial experience as the co-founder of Ideas2life, AtYourService as well as Foody, an online delivery platform and one of the most prominent ventures in Cyprus’ digital landscape, acquired by Delivery Hero group in 2019. This journey & experience marks a vast expertise in building and scaling marketplaces, enhancing everyday life through technology and making meaningful impact on local communities, which is what Michael and his team are pursuing doing once more with Exyde www.goExyde.com
1. Validated Learning and
Outcomes using Lean
Startup and Agile
CS Perspective
Dominic Taranto - CS agent and ABG rep.
● One of the cohort of CS agents spread across
three offices.
● Employed not just for my abilities for Rote tasks
but as an artist and designer.
● Participant in multiple groups/guilds/project
teams beyond my contracted duties.
Person in Window at Federation Square
by Andrew Makowiecki
2. Who are our customers?
Artists & Buyers
● Artists are our first customer - ‘We stand for Artists!’
is our mantra but they themselves have customers -
we must also offer support to their buyers.
ABG & BBG
● When it comes to our Rote tasks and
experimentation we are split between A & B.
● Day to day support is either artist or buyer focused.
● To ensure we offer the correct support, CS has a
presence in both the Artist Business Group & Buyer
Business Group.
Rote tasks & Project Time
● Rote (day to day) Answering emails, on live chat
which is primarily reactive or immediate support
● Project Time (20% of week) A chance for CS to
experiment, innovate, problem solve, housekeeping,
contribute to other dpt. and offer proactive support.
Black and White Wheel
by wolfcat
3. Project Focal Areas
Outreach/Sharing:
● Share data with other teams to validate their assumptions.
● Can we assist or give feedback from CS perspective?
● To help improve processes which down the track minimise
support contact or improve customer experience on site.
● Research into new tools/approaches or features of support
Housekeeping:
● Regular self-evaluation on processes
● What have we learnt in the past quarter? What can be
streamlined/improved/cut?
● Long term planning for future changes in company
services or direction.
Humanising:
● Are we in line with RB culture and personality?
● How can we work towards artist loyalty?
● Experiment with new ways in which artists can interact and
build authentic relationships amongst themselves, CS and
RB Sunday night in the city
by KerrirMcSnap
4. Tools of the Trade!
How it works:
● Trello
Work station - tracking progress of each project - internally (CS)
https://trello.com/b/NU7fVtyt/cs-artist-projects
● Logiforms
Data collection - WAREN - What Are Redbubblers Enquiring Now
https://forms.logiforms.com/published/?workflowid=c23ce634-2cd5-4a30-98cb-
639cc470769c&usr_id=26865
● Confluence
Published results to report back to all of RB
https://redbubble.atlassian.net/wiki/display/CS/Artist+Support
● Skype
Instant day to day messaging or face time
● RJMetrics
● GA - Google Analytics
Large scale tracking of user behaviour
Triangulation
by Hartkamp
7. Project Examples
Outreach…
WAREN data as an open resource
- Review all artist contact for the past 6 months
- Look for trends or changes as new features have been
released eg. New uploader
Housekeeping…
Passive value of WAREN data
- Missing trends that could be added to preemptive support
FAQ network
- Updating current FAQ network to offer comprehensive self
help which minimises the need for artist contact
Humanising...
CS Redbubble profiles
- Artists are more likely to trust and seek help from agents who
they perceive are not just tech support but creative peers.
- A visible presence on the site for each agent
- Training opportunity for agents
- Immersion within the RB online community After Dave
by JX