Intelligent CRM by Group Fio is an integrated suite of digital applications designed to enhance customer engagement through a unified approach to managing customer data, interactions, and loyalty. It provides tools for personalized communication, omnichannel experiences, and data-driven insights, allowing retailers to build stronger relationships with customers and boost profitability. By using a centralized platform, retailers can track customer lifecycles effectively while reducing operational complexities.

1. Do you know what is iCRM and How it
gives more Customer Engagement?

2. What is Intelligent CRM In Group FiO
A Intelligent CRM is an integrated set of digital applications that a
retailer uses to operate their business.
Intelligent CRM typically includes Customer Data Platform (CDP),
Customer Engagement (CEP), Customer Service Platform (CSP),
Customer Loyalty (LMS) along with Data-Driven Insights along with
Reporting and data-driven Dashboard applications.

3. Using an engagement process with data driven insights can lead to a
“stickier” relationship with customers and converts an occasional
shopper into one that is more likely to buy.
An Integrated CRM can track and report on the entire lifecycle of a
customer in one system. That means from the time a potential
customer has shown any interest in any of your marketing channels
to the time they first buy.

4. Some retailers may try to operate an Intelligent CRM by putting
together various pieces from different from several software systems
but this does not help your business.
Group Fio Intelligent CRM provides all these features in one platform
that lets you increase revenue while at the same time lower overhead.

5. Features of Intelligent CRM
• Become a 'customer-centric' business. ...
• Give you the power of personalized customer communications. ...
• Deliver omnichannel customer experiences. ...
• Increase channels, increase profitability. …
• Measure and improve customer loyalty. ...
• Turn customers into your sales team. ...
• Reduce customer churn.

6. Know More visit :
https://www.groupfio.com/blog/customer-
engagement-crm/

7. Thank you