This document is Heather Gillanders' curriculum vitae. It summarizes her extensive experience as an academic librarian, including her current role as Faculty Librarian and Assessment Coordinator at Tacoma Community College. It also lists her past roles at various academic libraries, such as Research & Instruction Librarian at the University of Washington Bothell & Cascadia Community College. The CV details her education, including an MLIS from the University of Washington and MFA from Cranbrook Academy of Art. It provides a comprehensive overview of her qualifications and career accomplishments in academic librarianship.

1. Heather Gillanders, CV 1
HEATHER MARIE GILLANDERS
cell: (206) 618-6727 | work: (253) 566-5102 | e-mail: hgillanders@tacomacc.edu
PROFESSIONAL EXPERIENCE
Faculty Librarian & Assessment Coordinator, Sept. 2013 – present
Tacoma Community College, Library, 6501 South 19th Street, Tacoma, WA 98466
 Responsible for teaching information-literacy workshops and credit-bearing courses;
 Leading the library's assessment efforts and communicating with TCC's Institutional
Effectiveness/Instructional Assessment department;
 Selecting print and electronic materials for TCC's art, English, health information technology,
human services, paralegal, nursing, and religion programs/subject areas;
 Utilizing learning technologies to contribute to the development of online learning objects and
pedagogies in support of student learning, including hybrid and distance instruction;
 Assisting with the evaluation and implementation of computer hardware, software, and learning
technologies; and
 Providing reference and information services.
Research & Instruction Librarian, Sept. 2012 – Aug. 2013
University of Washington Bothell & Cascadia Community College, Campus Library, 18225 Campus
Way NE, Bothell, WA 98011-8245
 Responsible for providing in-person and online information-literacy instruction within Cascadia’s
English and college-success curricula and UW Bothell’s lower-division curricula;
 Partnering with the nursing librarian to provide in-person and online information-literacy
instruction in support of UW Bothell’s off-site nursing programs;
 Selecting print and electronic materials for UW Bothell’s nursing, health studies, and
interdisciplinary arts and sciences (specifically, visual and performing arts) programs;
 Utilizing learning technologies to contribute to the development of online learning objects and
pedagogies in support of student learning, including hybrid and distance instruction; and
 Providing reference and information services.
Program Assistant & Assistant Undergraduate Instruction Coordinator, Aug. 2007 – Aug. 2012
University of Washington, Odegaard Undergraduate Library, Box 353080, Seattle, WA 98195-3080
 Responsible for teaching and coordinating library instruction sessions, with a particular focus on
classes for English-language learners and first-year composition classes;
 Mentoring new graduate student reference specialists and assisting them with lesson planning
and collaborating with faculty in preparation for teaching library research workshops;
 Assisting patrons at the reference and information desks;
 Designing signage as well as posters, flyers, and other marketing materials for library events,
exhibitions, and announcements;
 Managing internal Web sites/blogs/wikis for the library and various committees;
 Maintaining content management system data (Plone and LibGuides); and
 Assisting the director with scheduling meetings and correspondence.
Intern, Mar. – May 2012
University of Washington, School of Art Image Library (SoAIL), Box 353440, Seattle, WA 98195-3440
 Responsible for evaluating and weeding the Ancient Roman architecture slide collection;
 Creating images from books using the digital copy stand; and
 Cataloging new digital images and adding them to the School of Art's digital image database
(MDID).

2. Heather Gillanders, CV 2
Volunteer, Jan. 2010 – Feb. 2012
University of Washington, School of Art Image Library (SoAIL), Box 353440, Seattle, WA 98195-3440
 Responsible for cataloging the digitized MFA slides using FileMaker Pro; and
 Digitizing and cataloging faculty members’ donations of teaching slides (including images of
architecture in France, Egypt, and the United States) for inclusion in the School of Art's digital
image database (MDID).
Intern, July – Aug. 2011
University of Washington Rome Center, Library, Piazza del Biscione 95, Roma, Italia, 00186
 Responsible for cleaning up the catalog data (much of which is in Italian) in preparation for
migration of the catalog to a new platform;
 Cataloging new acquisitions (including Italian-language materials);
 Making recommendations on materials in need of repair (i.e. perform preservation activities,
send to bindery, or discard/replace);
 Writing a brief report detailing my progress on the catalog cleanup project; and
 Recommending projects for future interns to complete.
Volunteer, Sept. 2007 – Sept. 2009
Seattle Asian Art Museum, Teacher Resource Center, 1400 E Prospect St., Seattle, WA 98112-3303
 Responsible for assisting patrons at the circulation desk;
 Cataloging and processing new items;
 Editing records for the existing collection (updating to Library of Congress classification); and
 Digital preservation of educational outreach materials.
Library Assistant, Aug. 2005 – May 2007
Cranbrook Academy of Art Library, 39221 Woodward Ave., Bloomfield Hills, MI 48304
 Responsible for providing research assistance to students, faculty, staff, and visiting artists;
 Training and supervising student library assistants;
 Providing writing/editing assistance to students;
 Processing new materials;
 Updating MARC records;
 Preparing monthly new acquisitions lists;
 Maintaining periodicals collection; and
 Maintaining statistics/databases.
Student Library Assistant, Sept. 2004 – May 2005
Cranbrook Academy of Art Library, 39221 Woodward Ave., Bloomfield Hills, MI 48304
 Responsible for assisting visiting artists with research;
 Assisting patrons with finding materials;
 Assisting patrons at the circulation desk;
 Recording circulation and usage statistics;
 Word processing and data entry for various projects; and
 Shelving books and maintaining the stacks.
ADDITIONAL EXPERIENCE
Teaching Assistant & Studio Manager, Sept. 2004 – May 2005
Cranbrook Academy of Art, 39221 Woodward Ave., Box 801, Bloomfield Hills, MI 48303-0801
 Responsible for providing instruction workshops to students on printmaking processes and
techniques;

3. Heather Gillanders, CV 3
 Acting as safety warden for the department; and
 Assisting the department head with various projects.
Trainer, May 2003 – June 2004
April Lane Home Cleaning, 3929 Bridge Way N, Seattle, WA 98103
 Responsible for teaching the methods and policies of the company to new employees.
Sales Associate, Sept. 2001 – July 2002
The Bon Marché, Downtown Seattle Store, 1601 3rd
Ave., Seattle, WA 98181
 Responsible for assisting customers;
 Conducting inventory; and
 Maintaining department appearance.
Assistant Buyer, Sept. 2000 – Aug. 2001
The Bon Marché, Corporate, Seattle, WA, 1601 3rd
Ave., Seattle, WA 98181
 Responsible for assisting the buyer of young men’s clothing with budgeting and purchasing;
 Maintaining financial reports;
 Completing advertising layouts;
 Writing and tracking purchase orders; and
 Corresponding with stores, vendors, and merchandisers.
Executive Trainee, July 2000 – Aug. 2000
The Bon Marché, Corporate, Seattle, WA, 1601 3rd
Ave., Seattle, WA 98181
 Upon completion of B.A., received management and administrative training as preparation for
executive-level position.
Loss Prevention, July 1996 – June 2000
The Bon Marché, Downtown Seattle Store, 1601 3rd
Ave., Seattle, WA 98181
 Responsible for monitoring customers and associates.
EDUCATION
M.L.I.S University of Washington, June 2012
Honors: Benjamin F. Page Fellowship; Rome Center Internship; Beta Phi Mu
Activities: iArts Club
M.F.A., Cranbrook Academy of Art, May 2006
Major: Print Media
Activities: Studio Council Representative; Literary Journal Advisory Committee; Writing Critique
Club; head of Art Auction Bookkeeping Committee
B.F.A., University of Washington, March 2003
Major: Printmaking
Honors: DeCillia Art Scholarship; School of Art Rome Scholarship; Dean’s List
Activities: Studio Art Program in Rome, Italy, fall 2002; School of Art Print Association
B.A., University of Washington, June 2000
Major: Interdisciplinary Visual Arts
Honors: Rotary International Scholarship; Dean’s List
Activities: School of Art Print Association

4. Heather Gillanders, CV 4
PROFESSIONAL DEVELOPMENT
Continuing Education
 Data Analysis and Statistical Inference, spring-summer 2015. Enrolled in online course
offered by Duke University via Coursera (in progress).
 Developing Research Questions, Methods, and Habits of Mind: A Workshop for
Innovative and Sustainable Research, March 2015. Participated in a day-long workshop at
the Association of College and Research Libraries Conference at the Portland Convention
Center, Portland, Oregon.
 Practical Strategies for Building Assessment Capacity in Libraries, August 2014.
Participated in a day-long workshop at the Library Assessment Conference at the University of
Washington, Seattle, Washington.
 Practicing Freedom as Designers: Shifting the Culture of Teaching and Learning to
Capacity, April 2014. Participated in a half-day workshop at the Assessment Teaching and
Learning Conference in Vancouver, Washington.
 NN/LM Training for Community College Librarians, March 2014. Participated in a half-day
workshop sponsored by the National Network of Libraries of Medicine at the University of
Washington, Seattle.
 The ARLIS/NA–VRA Summer Educational Institute, June 2010. Received a certificate in
visual resources and image management (one-week program hosted by the University of New
Mexico).
 Megan Oakleaf Teaching & Learning Training Week, April 2010. Participated in a week of
hands-on professional development workshops and discussions at the University of Washington
lead by Dr. Megan Oakleaf, a national instruction and assessment expert.
 University of Washington Technology, 2007–08 academic year. Completed the following
courses: Fundamentals of Web Design I, II, & III; Introduction to Adobe InDesign; Intermediate
Adobe InDesign; and Intermediate Microsoft Access.
 University of Washington Extension, July 2008. Received a certificate in editing (one-year
program).
 Midwest Collaborative for Library Services (MCLS), fall 2006. Completed the following
courses: OCLC Connexion Client: An Introduction and MARC: An Introduction.
 University of Washington Extension, June 2004. Received a certificate in nonfiction writing
(one-year program).
Special Projects
 Leader of an online “one-shot” pilot project at Tacoma Community College (fall 2014–spring
2015). Worked with two full online classes, providing them with the equivalent of our in-person
library research workshops via online, course-integrated modules in Canvas.
 Participant in a video tutorial assessment project for the UW Libraries (spring 2013).
(Incorporated a scholarly article video tutorial into information literacy workshops for three
Research Writing classes and designed a worksheet to assess the tutorial’s effectiveness in
teaching the concepts discussed.)
 Participant in an instruction assessment project for BCUSP 135 (Research Writing) at the UW
Bothell (fall 2012–winter 2013). (Taught information literacy workshops for five Research Writing
classes and designed a worksheet with relevant prompts to assess the outcome conduct
effective searches using appropriate tools.)
 Creator of an Undergraduate Research LibGuide (winter 2013) the intent of which is to help
undergraduate students at the UW Bothell develop their research skills, provide them with
information on research opportunities, and direct them to opportunities to share their research
experiences.

5. Heather Gillanders, CV 5
 Creator of a LibGuide for researching Native American art, history, and culture for UW Bothell
students, staff, and faculty (winter 2013).
 Host of Dangerous Liaisons, a news and information blog for UW librarians (December 2012).
 Participant in the UW Bothell Master of Nursing Program curriculum revision (fall 2012).
(Developed a list of competencies for the program in my capacity as an information literacy
expert and in accord with the American Association of Colleges of Nursing’s Essentials of
Master’s Education in Nursing).
 Participant in the Visual Literacy Project (winter 2012) charged with developing worksheets,
tutorials, and other instructional materials to help UW students work more effectively with
images in their academic projects (in response to the ACRL visual literacy competency
standards, published in 2011). Team leader of the Ethical Use Subgroup.
 Creator of a LibGuide for beginning composition students at the UW (fall 2011).
 Participant in a project to craft a new teaching and learning Web presence on the UW Libraries
site (summer 2011).
 Participant in the Libraries Teaching and Learning Goals Project (2010–11 academic year)
charged with crafting a statement of teaching and learning goals for the UW Libraries to be used
as a tool in instruction and outreach.
 Research liaison at Odegaard Library for the 2011 Project Information Literacy Technology
Study (conducted by the UW Information School), a national study of how college students use
technology while in the library during the final weeks of the term. (Completed the sampling plan
and assisted with coordination.)
 Data analyst for the 2008 and 2011 Odegaard Snapshot Observations, which assessed the
usage of space in Odegaard Library.
 Coordinator for the 2008 Odegaard In-Library Use Survey, which assessed student, faculty, and
staff usage of Odegaard Library.
 Coordinator and designer for the 2008–09 UW Common Book READ posters project, which
marketed the 2008–09 Common Book read by all incoming freshman at the UW.
Professional Organizations
 Association of College and Resource Libraries (ACRL)
 American Library Association (ALA)
 Art Libraries Society of North America (ARLIS/NA)
COMMITTEES/COMMUNITY SERVICE
 Librarian Screening Committee (winter 2014) charged with screening candidates for the position
of tenure-track librarian at Tacoma Community College.
 Instructional Assessment Steering Committee (winter 2013-present) charged with acting as an
advisory body, guiding the strategic direction of instructional assessment, promoting
understanding of systematic assessment, setting priorities and directions of/for assessment
projects, and creating a culture of evidence-based decision making at Tacoma Community
College.
 Student Learning Improvement Council (fall 2013–present) charged with improving teaching and
learning at Tacoma Community College by providing leadership, mentorship, and education for
the creation and implementation of meaningful and useful assessment strategies.
 Campus Library Online Learning Group (winter 2013–summer 2013) charged with supporting
online/distance learning efforts at the library, implementing relevant projects/initiatives, and
exploring new and existing technologies.
 Teaching and Learning Group (summer 2011–summer 2013) charged with cultivating an
organizational culture at the UW Libraries that values the practice and scholarship of teaching.

6. Heather Gillanders, CV 6
Also a member of the Assessment Subcommittee charged with implementing the UW Libraries
instruction assessment program.
 Libraries Art Advisory Committee (2008–2012) charged with advising the Dean of the UW
Libraries on works of art to be accepted for display in public areas of the Libraries.
 Library Research Award for Undergraduates Planning Committee (2007–2012), which awards
scholarships to undergraduates at the UW for demonstrated excellence in research. (Also a
member of the Evaluator Committee, which selects the winners, in 2012 and 2013).
 Diversity Advisory Committee (2008–2011), which implements the UW Libraries diversity plan.
 Assistant to the Odegaard Undergraduate Library Building Vision Steering Group (fall 2009–
winter 2010) charged with developing a comprehensive and integrated vision for the Odegaard
Undergraduate Library with the ultimate goal of enhancing the undergraduate experience.
 Staff Development Committee (2007–2009) charged with selecting the UW Libraries Student
Employee Scholarship recipients and planning the reception; Libraries Student Employee
Appreciation Week; and Develop U, an annual staff training and enhancement event.
 Assistant to the UW Common Book Selection Committee and Common Book Implementation
Committee (2007–08 academic year), which selects a book to be read by all incoming freshman
and creates programs to enhance and extend their understanding of the material.
 UW Libraries project leader for the 2008 and 2011 MLK Day of Service (volunteer for MLK Day
of Service from 2008–present).
 EarthCorps (March 2010); completed a day-long project to help restore a wetland in North
Seattle.
 Partners in Time (Sept. 2000); completed a day-long project to help clean and organize a
homeless women’s shelter in Downtown Seattle.
PRESENTATIONS
 Albright, G., Fordham, W., Gillanders, H., Llacer, S., & Rzeszewicz, K. Assessment 101: Module
2. Presentation at Tacoma Community College, Tacoma, WA, May 2015.
 Albright, G., Fordham, W., Gillanders, H., Llacer, S., & Rzeszewicz, K. Assessment 101: Module
1. Presentation at Tacoma Community College, Tacoma, WA, January 2015.
 Gillanders, H. Do-si-doing with Faculty Librarians. Presentation at Professional Development
Days, Tacoma Community College, Tacoma, WA, September 2014.
 Bliquez, R., Gillanders, H., & Lam, N. Canvas-ing the LMS: Developing a Library Presence to
Engage Online Students. Poster presented at the Distance Library Services Conference,
Denver, CO, April 2014.
QUALIFICATIONS
Teaching and Reference
 Information literacy instruction for undergraduates;
 Course-integrated curriculum design;
 Collaboration with faculty;
 Development of learning goals and outcomes;
 Instruction assessment;
 Reference and information services; and
 Editing/writing assistance.
Computer/Technology
 Microsoft Office Suite: Word, Excel, Access, PowerPoint, Outlook;
 Adobe Creative Suite: InDesign, Illustrator, Photoshop;
 Web design: HTML, CSS, XML;

7. Heather Gillanders, CV 7
 Learning management systems: Canvas, Angel, Blackboard
 Content management systems: Plone, LibGuides;
 Web 2.0 technologies: wikis, blogs, social-networking tools;
 FileMaker Pro; and
 Digital SLR photography.
Knowledge Organization
 Integrated library systems: SirsiDynix Horizon, Innovative Interfaces Millennium;
 Bibliographic utilities: OCLC Connexion;
 Vocabularies: Art and Architecture Thesaurus (AAT), Library of Congress Subject Headings
(LCSH);
 Authorities: Library of Congress Authorities, Union List of Artist Names (ULAN);
 Metadata standards: MARC format, VRA Core, Dublin Core.
 Cataloging guidelines: Anglo-American Cataloging Rules (AACR2), Cataloging Cultural Objects
(CCO); and
 Classification: Library of Congress Classification (LCC).
Financial Analysis
 Financial reporting;
 Profitability and performance measurement; and
 Budgeting.
Languages
 American English; and
 Italian (beginning speaking level, intermediate reading level).