Rachel Smith is seeking a position that allows her to utilize her customer service experience. She has a high school diploma with a career technical endorsement in office skills and expects to graduate from the University of Alabama at Birmingham with a Bachelor's degree in Sociology and a minor in Social Work. She has over 1000 hours of volunteer experience including teaching music and public speaking. Her work experience includes positions in retail sales, music instruction, and administrative roles at churches.

1. Rachel Smith
439 Lemuel Drive, Birmingham, AL 35214 | (205)-966-0381 | rsmith95@uab.edu
Objective
 To obtaina positionas a team-player ina people-oriented organizationwhere I can maximize mycustomer-service
experience ina challenging environment to achieve the corporate goals andimprove customer satisfaction.
Education
HIGH SCHOOL DIPLOMA-CAREER TECHNICAL ENDORSEMENT | MAY 21, 2013 | RAMSAY HIGHSCHOOL
 Major:General Studies
 Career Technical Endorsement-Experience utilizingMicrosoft Office and Photoshop
BA-SOCIOLOGY | APRIL 29, 2017 (ANTICIPATEDGRAD DATE) | UNIVERSITY OF ALABAMA AT BIRMINGHAM
 Major:Sociology
 Minor:Social Work
 Concentration:Social Psychology
Accomplishments and Skills
VOLUNTEERISM
 Over 1000 volunteer hours from the McWane Science Center
 Performedmusic on the pianoat CherryHill Nursing Home
 Taught childrenintroductorypianomusic
 Attended“Girls Night Out” at Charles F. Hard ElementarySchool, andperformed music andtalkedto the students
 Spoke to ElementaryStudents at CharlesF. HardElementarySchool to motivate them for test taking
 Participatedinactivities withpatients at the UAB Women andInfants Center
SALES
 Excellent interpersonal, communicationand relationship-building skills. Listenattentively, communicate persuasively
and followthrough diligently
 Developed Relationships with previous customers and maximizedsales
 Excellent interpersonal, communicationand relationship-building skills. Listenattentively, communicate persuasively
and followthrough diligently
MEMBERSHIP
 Sigma Alpha Iota International Music Fraternity
 UAB Gospel Choir
 Ransom-UAB
 Unashamed-BirminghamYouthandYoungAdult Divisionof the Gospel Music Workshopof America

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LEADERSHIP
 President and Music Advisor of the Kappa Chi Chapter of Sigma Alpha Iota International Music Fraternity, Inc.
 Tenor SectionLeader-Unashamed
 Asst. Choir Director-NewLife Church of God
 Music Instructor
 ALSAMP Summer Program-10 Free Credit Hours ofcollege work andmonthlystipend
Experience
ASST. CHOIR DIRECTOR, MUSICIAN, SUNDAY SCHOOL SECRETARY | NEW LIFE CHURCH OF GOD | 1/06-CURRENTLY
 Learn vocal and musical parts for new songs weekly
 Hold rehearsals andinstruct choir
 Gather monies from members and create weekly financial report to be givenorally
ASST. CHOIR DIRECTOR, YOUTH MUSICIAN| ST. JAMES AME | 1/10-CURRENTLY
 Learn vocal and musical parts for new songs
 Hold rehearsal on 2nd Saturday’s of the month(and as needed)
 Playfor the choir every 2nd Sunday and youth programs
FLEX TEAM SALES ASSOCIATE | MACY’S | 04/15-11/15
 Greet customers
 Recover shelves
 Carry out customer transactions with cashregister
 Open and close register
 Meet dailysales goal
 Meet dailycredit goal
 Maintainfitting rooms and work area
SEASONAL HARDLINES TEAM MEMBER | TARGET |05/14-08/14
 Greet customers
 Merchandises inventory
 Recover shelves
 Carry out customer transactions with cashregister
 Open and close register
OWNER, MUSICIAN, INSTRUCTOR | DIVINE MELODY |03/11-12/13
 Taught 3 piano and saxophone students
 Played the piano at events such as weddings, receptions, and funerals
 Held consultations with customers
 Completed clerical duties such as answering phones, data entry, work with Microsoft Word, Publisher, PowerPoint, and
Excel, 70 wpm typing speed
YOUNG WATER AMBASSADOR-SUMMER EMPLOYMENT | BIRMINGHAM WATER WORKS BOARD |06/12-08/12
 Attend informational sessions tolearnabout water filtration
 Visit various facilities toobserve water filtration
 Learned how to detect water leaks
 Went to customers homes and helped detect water leaks


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