1. Rachel Smith
439 Lemuel Drive, Birmingham, AL 35214 | (205)-966-0381 | rsmith95@uab.edu
Objective
 To obtaina positionas a team-player ina people-oriented organizationwhere I can maximize mycustomer-service
experience ina challenging environment to achieve the corporate goals andimprove customer satisfaction.
Education
HIGH SCHOOL DIPLOMA-CAREER TECHNICAL ENDORSEMENT | MAY 21, 2013 | RAMSAY HIGHSCHOOL
 Major:General Studies
 Career Technical Endorsement-Experience utilizingMicrosoft Office and Photoshop
BA-SOCIOLOGY | APRIL 29, 2017 (ANTICIPATEDGRAD DATE) | UNIVERSITY OF ALABAMA AT BIRMINGHAM
 Major:Sociology
 Minor:Social Work
 Concentration:Social Psychology
Accomplishments and Skills
VOLUNTEERISM
 Over 1000 volunteer hours from the McWane Science Center
 Performedmusic on the pianoat CherryHill Nursing Home
 Taught childrenintroductorypianomusic
 Attended“Girls Night Out” at Charles F. Hard ElementarySchool, andperformed music andtalkedto the students
 Spoke to ElementaryStudents at CharlesF. HardElementarySchool to motivate them for test taking
 Participatedinactivities withpatients at the UAB Women andInfants Center
SALES
 Excellent interpersonal, communicationand relationship-building skills. Listenattentively, communicate persuasively
and followthrough diligently
 Developed Relationships with previous customers and maximizedsales
 Excellent interpersonal, communicationand relationship-building skills. Listenattentively, communicate persuasively
and followthrough diligently
MEMBERSHIP
 Sigma Alpha Iota International Music Fraternity
 UAB Gospel Choir
 Ransom-UAB
 Unashamed-BirminghamYouthandYoungAdult Divisionof the Gospel Music Workshopof America

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LEADERSHIP
 President and Music Advisor of the Kappa Chi Chapter of Sigma Alpha Iota International Music Fraternity, Inc.
 Tenor SectionLeader-Unashamed
 Asst. Choir Director-NewLife Church of God
 Music Instructor
 ALSAMP Summer Program-10 Free Credit Hours ofcollege work andmonthlystipend
Experience
ASST. CHOIR DIRECTOR, MUSICIAN, SUNDAY SCHOOL SECRETARY | NEW LIFE CHURCH OF GOD | 1/06-CURRENTLY
 Learn vocal and musical parts for new songs weekly
 Hold rehearsals andinstruct choir
 Gather monies from members and create weekly financial report to be givenorally
ASST. CHOIR DIRECTOR, YOUTH MUSICIAN| ST. JAMES AME | 1/10-CURRENTLY
 Learn vocal and musical parts for new songs
 Hold rehearsal on 2nd Saturday’s of the month(and as needed)
 Playfor the choir every 2nd Sunday and youth programs
FLEX TEAM SALES ASSOCIATE | MACY’S | 04/15-11/15
 Greet customers
 Recover shelves
 Carry out customer transactions with cashregister
 Open and close register
 Meet dailysales goal
 Meet dailycredit goal
 Maintainfitting rooms and work area
SEASONAL HARDLINES TEAM MEMBER | TARGET |05/14-08/14
 Greet customers
 Merchandises inventory
 Recover shelves
 Carry out customer transactions with cashregister
 Open and close register
OWNER, MUSICIAN, INSTRUCTOR | DIVINE MELODY |03/11-12/13
 Taught 3 piano and saxophone students
 Played the piano at events such as weddings, receptions, and funerals
 Held consultations with customers
 Completed clerical duties such as answering phones, data entry, work with Microsoft Word, Publisher, PowerPoint, and
Excel, 70 wpm typing speed
YOUNG WATER AMBASSADOR-SUMMER EMPLOYMENT | BIRMINGHAM WATER WORKS BOARD |06/12-08/12
 Attend informational sessions tolearnabout water filtration
 Visit various facilities toobserve water filtration
 Learned how to detect water leaks
 Went to customers homes and helped detect water leaks


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