Zappos is an online shoe and clothing retailer founded in 1999 that has grown to over 4,000 employees across locations in Kentucky, Nevada, and California. It prides itself on excellent customer service and a fun, unique company culture defined by its 10 core values such as delivering wow through service, embracing and driving change, and building open and honest relationships. The company aims to recruit and hire candidates that fit within this culture in order to sustain its success.