Corporate and social responsibility of MTS

1. CSR Strategy Of
MTS
Anasiya Simonenko, Ilya
Filinovich, Darya Mikhalskaya

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MTS ("Mobile TeleSystems") is the largest mobile
operator in Russia and CIS. Products of the
company are cellular network, local telephone
service, broadband, mobile television, cable
television, satellite television, digital television.
The company operates in Belarus since 2002.

3. Let’s look closer into MTS’s social performance!

4. After a close investigation we have found out that MTS is
constantly developing their CSR strategy
• In 2016 MTS won a gold medal as a ‘Socially
responsible brand’ at the ‘Brand of the year’
contest.
• MTS wan a gold medalist at the Best inCSR-
2016 contest, it was announced the ‘Telecom
Leader of Social Responsibility in Belarus’.
• MTS has received the 3rd place for making ‘The
best case in Belarus’ called ‘Children on the
Internet’.
• The Ministry of culture declared MTS a
‘Maecenas (меценат) of culture in Belarus -
2016’. 4

5. It’s time to figure out what exactly led MST to
obtain all the statuses and awards

6. Projects «The Web knows no age», «Tablet
from the ground»
In 2013 MTS paid attention on the fact that
60% of elderly people had extremely low
and shallow knowledge of modern
technologies. This was the precedent to
opening an educational project and teach
them using computers and the Internet.
The classes were held in 12 belarusian
cities, and by 2016 more than 50 000
people had received computer literacy
certificate.
MTS has launched such Belarusian MTS
also encourages children and younger
people to help educate the elderly
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7. Project «School ‘Renaissance’»
The company supports a. It
operated in the sphere of
donorship and transplantology.
The project is designed to solve a
serious social problem associated
with a large percentage of
refusals of patients' relatives from
participating in donor programs
(refusal to participate - in 72% of
cases). 7

8. http://globalcompact.by/
Along with 27 large
Belarusian companies MTS
is a member of United
Nations Global Compact.
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9. ‘Children on the Internet’ has expanded. This initiative is aimed teaching children to use
technologies and the Internet. Plus, it is of great importance to make this process safe. By
now, there are more than 5000 children have participated in this initiative.
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10. MST hosted a seminar ‘Responsible behavior of teachers on
the web’ in collaboration with the Ministry of education.
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11. MTS was a partner of RED DRESS MTS charity contest to
support children who suffer from cardiovascular diseases.
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12. MTS traditionally supports international environmental
initiative "Earth Hour". It urges people to save energy.
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13. My training today’ is the project designed to increase health and fitness
acknowledgement in Belarus. People are invited to participate in free
sports lessons.
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14. The company lets people grow not only physically, but also morally. Public
lectures on Literature in Minsk were launched to support the MTS’s project
‘Books MTS’.
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15. MTS has developed a movement called ‘To
safe movement’.
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16. «We believe that by providing
services to millions of customers, it is
important to meet the expectations of
society and to balance business
interests and public interest.»

17. MTS sees CSR as the responsibility for impact of its
decisions and activities on society and the
environment through transparent and ethical behavior
that:
1. contributes to sustainable development, promotion of health and
social welfare;
2. takes into account the expectations of stakeholders;
3. integrated in the activities of the Company and implemented by the
Company in practice;
4. complies with the applicable legislation and is in line with the
international conduct norms;
5. contributes to information transparency of the Company and
improvement of its corporate governance.
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18. The Company determines and implements
its development strategy in accordance
with the requirements of the society and
consumers, and the main objective of this
strategy is the improvement of the quality
of life of a human being.
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«At the stages of strategic planning and in our daily
activities, we focus on corporate social responsibility
principles. In risk management area compliance with the
fundamental CSR principles serves as an effective tool to
prevent negative situations and minimize their impact».
The main CSR management body is the Board of Directors of
MTS, which approves the strategy of corporate social
responsibility and social programs, controlling the consistency
and effectiveness of their implementation

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The key principles of MTS:
1. Responsible business
2. Responsibility of a telecom operator
3. Equal opportunities
4. Innovations
5. Contribution to economic growth and
social welfare
6. Responsibility to the State
7. Social investments
8. Focus on results
9. Information transparency
10.Environmental protection
11.Interaction with stakeholders

22. THANK YOU!
Feel free to ask questions.